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CompTIA A+ Certification All-in-One Exam Guide

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Backup tools worth your time and money will provide a way to verify that

a backup hasn’t changed since it was saved, but this is no substitute for

periodically verifying that you can restore and actually use backups of any

critical system images, applications, files, and data.

In practice, this means: If your backup software can verify backups, do so

regularly. No matter what your backup software does, you should regularly

test them. Full images should restore and boot, and all critical applications

should run. It’s hard to check everything, but critical files restored from a file

backup should open correctly in appropriate software. Critical applications

should be carefully tested to make sure essential settings, configuration, and

data are working.

Account Recovery

What do you do when you can’t remember a user name or password?

Account recovery provides options for getting access to your old password or

resetting the account to a temporary password; users will change to a

permanent password upon first login.

In a domain environment, the domain administrator will handle any

password or account recovery settings. Techs and users don’t need much

more than access to that domain admin person.

In a local environment, or a workgroup, the tech needs to be more

proactive. You can run third-party software to erase a password and allow a

user to log in and create a new password.

Instead of trying to recover a forgotten password, be proactive and create a

password reset disc. In Windows 10, for example, go to Control Panel | User

Accounts and select Create a password reset disc from the options on the left

(see Figure 28-9). Note that this only works with local accounts. If you’re

logged in with a Microsoft account, you can’t create a local disc. Write your

Microsoft user account and password down on a 3×5 card and put it in a safe.

Trust me. You don’t want to lose these credentials.

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