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CompTIA A+ Certification All-in-One Exam Guide

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16), you have access to more repair tools, such as Startup Repair, System

Restore, System Image Recovery, Refresh, and Command Prompt (see

Figure 27-25). Run the appropriate option for the situation and you should

have the machine properly remediated in a jiffy.

Figure 27-25 System Recovery Options

TIP Remember to re-enable System Restore and create a new restore point

once the system has been repaired.

Educate End Users The best way to keep from having to deal with

malware is education. It’s your job as the IT person to talk to your users,

especially the ones whose systems you’ve just spent an hour ridding of

nasties, about how to avoid these programs. Show them samples of dangerous

e-mails they should not open, Web sites to avoid, and the types of programs

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