CLIA Cruise Forum - Paginated with 13mm - Yumpu
#WeCruiseTogether
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#We<strong>Cruise</strong>Together
024<br />
E CRUISE TOGETHER
Welcome!<br />
The <strong>CLIA</strong> <strong>Cruise</strong> <strong>Forum</strong> is one of those occasions<br />
in the year in which we enjoy the opportunity<br />
provided by the whole industry coming together.<br />
We are grateful to our cruise line members and<br />
partners who are supporting the event this year –<br />
and encourage all delegates to take advantage of<br />
the event to network and meet, and together we<br />
can seize the opportunity in 2024.
CRUISE LINES INTERNATIONAL ASSOCIATION<br />
WE CRUISE TOGETHER<br />
#We<strong>Cruise</strong>Together<br />
MEDIA
MAIL METRO MEDIA<br />
#We<strong>Cruise</strong>Together<br />
Mail Metro Media is the advertising home of the UK’s most engaged<br />
news brands: Daily Mail, The Mail on Sunday, MailOnline, Metro,<br />
i newspaper, inews.co.uk and The Telegraph (print products). With our<br />
brands publishing award-winning travel content every day and our<br />
readers accounting for 73% of all travel expenditure in the UK, it’s no<br />
surprise we are the first choice for holiday inspiration.<br />
2024<br />
Our key focus in 2024 is to bring destinations and cruise ships to life<br />
via exciting new video content, inspiring our audiences to consider<br />
and book their future cruises.<br />
Robertina Tompa - Travel Account Director / robertina.tompa@mailmetromedia.co.uk
TRAVEL WEEKLY<br />
#We<strong>Cruise</strong>Together<br />
Travel Weekly has informed, inspired, supported and connected<br />
the industry for more than half a century – and after a period of<br />
unprecedented disruption, our passion burns brighter than ever. When<br />
others stepped back, we stepped forward, continuing to evolve our<br />
products and services in the knowledge that our readers and partners<br />
needed us more than ever before, working <strong>with</strong> you and for you to tell<br />
your story.<br />
2024<br />
We kick of 2024 <strong>with</strong> the spectacular Globe Travel Awards, but<br />
that’s just for starters. New events, bigger magazines, exciting digital<br />
opportunities, and of course welcoming OTT into our group.<br />
Lucy Huxley - Editor-in-chief / Lucy.huxley@travelweekly.co.uk
CRUISE LINES INTERNATIONAL ASSOCIATION<br />
WE CRUISE TOGETHER<br />
#We<strong>Cruise</strong>Together<br />
DESTINATIONS
JAPAN NATIONAL<br />
TOURISM<br />
ORGANIZATION<br />
#We<strong>Cruise</strong>Together<br />
Japan National Tourism Organization (JNTO) is a public organisation<br />
promoting Japan as a leisure destination. We disseminate<br />
information on Japan, conduct publicity, and engage in other<br />
marketing activities partnering <strong>with</strong> the travel trade.<br />
2024<br />
The number of British travellers cruising to Japan continues<br />
to increase, and we want to expand our network <strong>with</strong> cruise<br />
companies. EXPO 2025 in Osaka is the next big event in Japan.<br />
Yumi Takakubo - Head of Trade Marketing & Partnerships / yumi_takakubo@jnto.go.jp
VISIT QATAR<br />
#We<strong>Cruise</strong>Together<br />
Breathtaking new hotels, art galleries, museums, sports arenas, world<br />
class restaurants and glamorous boutiques, coupled <strong>with</strong> timeless<br />
souks, inspiring mosques and countless, centuries old traditions. And<br />
now a cruise port and community setting new standards in the world<br />
of travel by sea and by land for you, your friends and family. Explore<br />
Qatar for the first time and we know you will return.<br />
2024<br />
Qatar’s rise continues <strong>with</strong> new hotels, such as the Waldorf Astoria,<br />
one of the regions largest waterparks, along <strong>with</strong> many of the worlds<br />
finest cruise lines embarking from Doha for the first time,<br />
e.g. Silversea & Regent Seven Seas <strong>Cruise</strong>s<br />
Craig Upshall - Global Head of <strong>Cruise</strong> Commercial / cupshall@visitqatar.qa
CRUISE LINES INTERNATIONAL ASSOCIATION<br />
WE CRUISE TOGETHER<br />
#We<strong>Cruise</strong>Together<br />
AIRLINES
ANA - ALL NIPPON<br />
AIRWAYS<br />
#We<strong>Cruise</strong>Together<br />
ANA - All Nippon Airways is the largest airline in Japan and has been<br />
awarded the 5-star rating from Skytrax for ten consecutive years.<br />
ANA has been a core member of Star Alliance since 1999 and has<br />
joint-ventures <strong>with</strong> United Airlines on trans-Pacific and Asia routes<br />
and <strong>with</strong> Lufthansa and Swiss International Airlines on Japan-Europe<br />
routes.<br />
2024<br />
In light of the current situation in Russia and Ukraine, our current<br />
European flight operation is 60% compared to pre pandemic<br />
levels. We are working hard to resume the suspended flights in<br />
2024.<br />
Hayley Smith - Key Account Manager / h.smith@ana.co.jp
QATAR AIRWAYS<br />
#We<strong>Cruise</strong>Together<br />
Soaring to new heights, Qatar Airways has been recognized as the<br />
‘World’s Best Airline’ by Skytrax an unprecedented seven times. With<br />
its award-winning business class, luxurious lounges, and expansive<br />
global network, Qatar Airways redefines the air travel experience.<br />
Qatar Airways flies to over 160 destinations connecting through<br />
Hamad International Airport, ranked by Skytrax as the second-best<br />
airport in the world.<br />
2024<br />
Qatar Airways will continue to support the cruise segment <strong>with</strong><br />
increased frequencies, new destination launches and an enhanced<br />
trade product offering for 2024 and beyond.<br />
Daniel Gabriel - Senior Account Manager / dgabriel@uk.qatarairways.com
VIRGIN ATLANTIC<br />
#We<strong>Cruise</strong>Together<br />
Virgin Atlantic was founded by entrepreneur Sir Richard Branson in<br />
1984, <strong>with</strong> innovation and amazing customer service at its core.<br />
In 2023, Flying customers from three UK airports to 35 destinations<br />
across four continents. Alongside Joint Venture partner Delta Air Lines,<br />
Virgin Atlantic operates a leading transatlantic network, <strong>with</strong><br />
connections to 200+ cities around the world.<br />
2024<br />
Buckle up as Virgin Atlantic are increasing their capacity in Florida by<br />
adding 2x daily flights into Miami Year round from our main UK hub<br />
London Heathrow. Make sure you are signed up to Virgin Atlantic Sky<br />
High Club to hear all about our exciting new campaigns & incentives.<br />
Melanie Gittins - Senior Account Manager / melanie.gittins@fly.virgin.com
CRUISE LINES INTERNATIONAL ASSOCIATION<br />
WE CRUISE TOGETHER<br />
#We<strong>Cruise</strong>Together<br />
TECHNOLOGY
DIGITAL TRAVEL<br />
MARKETING GROUP<br />
#We<strong>Cruise</strong>Together<br />
The integrated App & Website platform for <strong>Cruise</strong> sellers. The<br />
Digitaltravel.io platform combines bespoke designed cruise websites<br />
that sell, delivering online booking, access to the widest bookable<br />
cruise line inventory and our App platform ensures your brands<br />
permanent presence on cruisers smartphones. Increase your online<br />
conversions <strong>with</strong> customer inspiration & engagement features that<br />
deliver for leading UK Agents and worldwide.<br />
2024<br />
Fast deploy bookable cruise websites for consortia members,<br />
bookable cruise + tours search, enhanced customer portal for post<br />
booking management.<br />
Neil Hardy - Chief Commercial Officer / neil.hardy@digitaltravel.io
TPROFILE<br />
#We<strong>Cruise</strong>Together<br />
TProfile is an award winning software suite for travel businesses<br />
providing flexible and scalable solutions for CRM, websites, a customer<br />
portal, content and documentation. Connected to cruiselines and 3rd<br />
party suppliers you can literally get stunningly beautiful, content rich<br />
quotes, right out of the box. Real time interaction is driving customer<br />
engagement and has led to increased conversions <strong>with</strong> clients.<br />
2024<br />
New Content, Additional Supplier Content, Portal and<br />
App enhancements<br />
Bhav Taylor - Head of Sales / bhav@tprofile.co.uk
WIDGETY<br />
#We<strong>Cruise</strong>Together<br />
Widgety provides travel content to the industry, making it easy for<br />
you to find the right holiday for your customers. We can supply<br />
holidays in incredible detail, <strong>with</strong> daily itineraries, photography, videos,<br />
descriptions, and downloadable resources; all alongside pricing<br />
options ranging from solo fares to groups, special offers, and the<br />
transport options available. It’s all available in our easy-to-install<br />
<strong>Cruise</strong> Search or through our comprehensive API.<br />
2024<br />
A big upgrade to our most popular Widgets to include cruise and<br />
tours in multiple currencies, a Holidays API, and a brand new<br />
platform for the travel industry.<br />
Damian Gevertz - Director / damian@widgety.co.uk
CRUISE LINES INTERNATIONAL ASSOCIATION<br />
WE CRUISE TOGETHER<br />
#We<strong>Cruise</strong>Together<br />
TOUR OPERATORS<br />
& SUPPLIERS
CRUISE PLUS<br />
#We<strong>Cruise</strong>Together<br />
<strong>Cruise</strong> Plus provides tailor-made cruise and stay packages, incorporating<br />
the world’s most popular cruise lines, as well as the best airlines, hotels,<br />
attractions and touring companies for a truly bespoke touch. Unveil the<br />
ultimate in cruise and stay adventures for you and your customers by<br />
choosing <strong>Cruise</strong> Plus. All complemented by industry-leading expertise,<br />
service and reward schemes for our agent partners.<br />
2024<br />
More bespoke offers, more FAM trip opportunities, more training<br />
and more exciting campaigns - watch this space.<br />
Louisa Jackson - Trade Partnership Manager / laj@goldmedal.co.uk
FRED.\ HOLIDAYS<br />
#We<strong>Cruise</strong>Together<br />
At Fred.\ Holidays, our mission is to curate unforgettable travel<br />
experiences for the discerning traveller. We specialise in crafting<br />
exceptional ocean and river cruise adventures, along <strong>with</strong> bespoke<br />
land-based and rail holidays. Our commitment is to tailor-make each<br />
journey to your customers unique preferences and budget, one<br />
exceptional holiday at a time.<br />
2024<br />
Look out for our Discover Collection. A unique product offering<br />
where a combination of travel types delivers the perfect holiday<br />
experience. Maximising on the exploration of the destination or<br />
inclusive of an iconic experience.<br />
Laura Wilson - Head of Business Development / laura.wilson@fredholidays.co.uk
LIFTS TO<br />
#We<strong>Cruise</strong>Together<br />
Lifts To want to be your trusted cruise transfer partner offering<br />
specialised transfers around the globe. As a customer focused<br />
supplier, we offer quality, reliability, and total peace of mind on all<br />
journeys offering you a single point of contact for all transfers, and<br />
the day-to day operation of your global cruise transfer needs.<br />
2024<br />
Continual growth in offering an ever expanding range of cruise<br />
transfer options for destinations around the globe.<br />
Kelvin Dunk - Head of Trade Sales / kelvin.dunk@lifts.to
RAILBOOKERS<br />
#We<strong>Cruise</strong>Together<br />
When it comes to independent rail holidays, Railbookers are the<br />
experts. Whether a luxury journey on the Venice Simplon-Orient-<br />
Express, an iconic trip through the Swiss Alps, combining a number<br />
of historic European cities or a Coast to Coast adventure across the<br />
USA or Canada, there’s a holiday for everyone.<br />
2024<br />
New holidays are on the way for 2024 including South America<br />
and more incredible luxury rail holidays too!<br />
Anna Davies - Director – Partnership Marketing / anna.davies@railbookers.com
CRUISE LINES INTERNATIONAL ASSOCIATION<br />
WE CRUISE TOGETHER<br />
#We<strong>Cruise</strong>Together<br />
CRUISE LINES &<br />
RIVER CRUISE OPERATORS
AE EXPEDITIONS<br />
#We<strong>Cruise</strong>Together<br />
Expedition travel onboard comfortable and efficient small purposebuilt<br />
ships, exploring the farthest reaches of the planet. With a highly<br />
acclaimed Expedition Team and exciting itineraries that are designed<br />
to be adaptable: we stop for pods of feeding whales, and visit<br />
glacier-filled fjords. Being 100% climate neutral, we are committed to<br />
responsible, respectful travel, education and enrichment.<br />
2024<br />
Patagonia & Chilean Fjords - a 15-day sailing from Ushuaia to<br />
Puerto Montt including time off the ship to enjoy two days hiking<br />
and exploring majestic Torres del Paine National Park.<br />
Andrew Tait - Senior Business Development Manager / atait@auroraexpeditions.co.uk
AMAWATERWAYS<br />
#We<strong>Cruise</strong>Together<br />
Award-winning and operated for more than 21 years, AmaWaterways<br />
offers unforgettable river cruises <strong>with</strong> 29 ships sailing through Europe,<br />
Asia, Africa, and South America. Renowned for our exquisite locallysourced<br />
cuisine, variety of included shore excursions, and personalised<br />
service, we lead the way in river cruising, highlighted by our signature<br />
twin-balcony staterooms, and the one-of-a-kind AmaMagna.<br />
2024<br />
AmaWaterways will become the first luxury river cruise line to<br />
sail through Colombia <strong>with</strong> 2 new itineraries, and 2 newly-designed<br />
ships. Plus, a new itinerary in France: Flavours of Burgundy.<br />
Andrea Stafford - Sales Director UK & Europe / andreastafford@amawaterways.com
APT<br />
#We<strong>Cruise</strong>Together<br />
For over 95 years, APT has been creating best-in-class travel<br />
experiences to some of the world’s most inspiring destinations. It’s<br />
the attention to detail, personalised service and unexpected little<br />
extras that make our award-winning river, small ship and expedition<br />
cruises totally unforgettable. Guest can choose from APT Luxury or<br />
APT Travelmarvel holidays and experience the world in a new way.<br />
2024<br />
Our stunning new-build ship, MS Estrela, is set to make her<br />
maiden voyage through Portugal’s Douro River in summer 2024.<br />
More exciting news coming next year!<br />
Brad Bennetts - Head of Sales / brad.bennetts@aptouring.co.uk
A-ROSA<br />
#We<strong>Cruise</strong>Together<br />
For over 20 years, A-ROSA has been shaking off the formal image of<br />
river cruising to create a fun, relaxed and refreshingly different way<br />
for all ages to sail Europe’s mighty rivers. A-ROSA’s river cruises all<br />
have something reassuringly in common: a relaxed and welcoming<br />
atmosphere, an emphasis on independent exploration and a generous<br />
Premium All-Inclusive package, from quality drinks to pampering.<br />
2024<br />
Joining the fleet on the Rhine in 2024, our new ships A-ROSA ALEA<br />
and A-ROSA CLEA promise the amenities of bigger river ships, on a<br />
truly boutique scale.<br />
Lucia Rowe - Managing Director / lucia@arosa-cruises.co.uk
AVALON WATERWAYS<br />
#We<strong>Cruise</strong>Together<br />
Our luxury river cruises have always been the very best way to<br />
discover waterways around the world. Stylish onboard amenities<br />
and staterooms <strong>with</strong> the widest view on the river. Attentive yet<br />
relaxed service delivering the finest hospitality. And each day<br />
you’ll have a choice of included guided excursions from discovery<br />
experiences to active adventures.<br />
2024<br />
Embarking on our first-ever sailing in Portugal, we will be making<br />
our Douro debut in 2024 <strong>with</strong> a new itinerary and Suite Ship, the<br />
Avalon Alegria.<br />
Kelly Calver - Key Account Manager / kcalver@cosmos.co.uk
AZAMARA CRUISES<br />
#We<strong>Cruise</strong>Together<br />
Azamara is a small-ship cruise line and leader in Destination<br />
Immersion® experiences. With a fleet of four sister ships, Azamara<br />
guests can travel to marquee ports around the world and visit smaller,<br />
hidden gem destinations that many larger cruise ships cannot reach.<br />
Azamara offers overnight stays and Extended Destination Days,<br />
allowing guests time to connect <strong>with</strong> the cultures and communities<br />
they visit, for a deeper and more meaningful travel experience.<br />
2024<br />
Azamara has introduced 11 new Grand Voyages for 2024 & 2025<br />
across five continents. In addition, our new Work & Wander package<br />
offers high band width Wi-Fi and more for remote workers and<br />
digital nomads.<br />
Stuart Pearce - Head of Trade Sales UK & Ireland / spearce@azamara.com
CARNIVAL<br />
CRUISE LINE<br />
#We<strong>Cruise</strong>Together<br />
Carnival <strong>Cruise</strong> Line is the most popular cruise line in the world<br />
sailing to Caribbean, Mexico, Bahamas, Australia and more.<br />
We offer amazing net rates either direct or through<br />
www.carnivalcrew.com as well as great retail rate options and we<br />
are completely trade focussed in our approach, offering amazing<br />
incentives, training and face to face engagement.<br />
2024<br />
We currently have cruises on sale until April 2026 including, for<br />
the first time ever, two European seasons on sale at the same time.<br />
There is an incredible opportunity to push the booking curve out<br />
and to get new to cruise customers sailing on Carnival <strong>Cruise</strong> Line.<br />
Luke Smith - Director, International Sales / lukes@carnival.com
CELEBRITY CRUISES<br />
#We<strong>Cruise</strong>Together<br />
Celebrity <strong>Cruise</strong>s is an award-winning resort at sea where guests can<br />
visit up to eight destinations in one sailing, dine in a new restaurant<br />
at every meal, rest in thoughtfully designed spaces and find their<br />
well-being miles away at sea. Our revolutionary Edge® Series ships<br />
continue to redefine cruising <strong>with</strong> innovative outward-facing design<br />
and unique features including the Magic Carpet.<br />
2024<br />
Celebrity Apex is our first Edge Series ship to sail from<br />
Southampton offering incredible European itineraries plus,<br />
brand-new Celebrity Ascent is in Europe <strong>with</strong> sailings from<br />
Athens, Barcelona and Rome.<br />
Janna Thomson - Business Development Executive / jthomson@celebritycruises.com
CELESTYAL<br />
#We<strong>Cruise</strong>Together<br />
Celestyal has built an award-winning reputation and recognition<br />
as the number one choice for travellers to the Greek Islands and<br />
East Mediterranean thanks to its regional expertise and exceptional<br />
hospitality. The company’s philosophy is built on a unique Greek<br />
heritage which combines outstanding hospitality <strong>with</strong> authentic<br />
cultural immersion.<br />
2024<br />
2024 is an incredibly exciting year for Celestyal, where we launch<br />
another new ship to the Celestyal brand. The Celestyal Discovery,<br />
follows the recent arrival of the Celestyal Journey, signaling a<br />
complete fleet refresh.<br />
Jo Reid - Country Manager UK & Ireland / j.reid@Celestyal.com
CROISIEUROPE<br />
#We<strong>Cruise</strong>Together<br />
Europe’s largest river cruise company <strong>with</strong> a fleet of 51 ships. We sail<br />
on rivers, canals, lakes and operate two ocean vessels. Offering 180<br />
itineraries on over 30 rivers and waterways CroisiEurope offers a<br />
truly international cruising experience.<br />
2024<br />
Another year of great value for money offering exceptional service<br />
and cuisines as we cruise along the waterways of Europe and<br />
beyond.<br />
John Fair - UK Sales Director / jfair@croisieurope.com
CRYSTAL<br />
#We<strong>Cruise</strong>Together<br />
For over three decades, Crystal has been synonymous <strong>with</strong><br />
exceptional. Last year, A&K Travel Group acquired the Crystal brand,<br />
and its two most beloved vessels, Crystal Serenity and Crystal<br />
Symphony, ushering in a new era of cruising. Discover the new Crystal<br />
reimagined <strong>with</strong> larger updated suites, world-class dining including the<br />
only Nobu restaurant at sea, and exceptional service <strong>with</strong> nearly one<br />
staff member for every guest.<br />
2024<br />
Our 2024 itineraries have been crafted to transport guests to the<br />
world’s most captivating destinations, from the Mediterranean to<br />
SE Asia....including no fly cruising from the UK, and Sail and Safari<br />
options to name but a few.<br />
Andrew Magowan - VP – Sales UK & EMEA / amagowan@crystalcruises.com
CUNARD<br />
#We<strong>Cruise</strong>Together<br />
With an incomparable heritage, iconic fleet and outstanding service,<br />
Cunard continues to set new standards in ocean travel. A voyage<br />
<strong>with</strong> Cunard means a chance to travel the globe <strong>with</strong> the pioneers of<br />
the World Voyage. It means an effortless holiday, on which every day<br />
can be different, embracing a sense of freedom, <strong>with</strong> more included<br />
than you might think.<br />
2024<br />
2024 brings the launch of the 3,000-guest Queen Anne,<br />
inspired by our past and designed for our future.<br />
Visit shinerewardsclub.com to find out more.<br />
Gemma Scarff - Senior Manager, Sales Planning & Direct Partnerships /<br />
cunardpartnershipteam@cunard.co.uk
EXPLORA JOURNEYS<br />
#We<strong>Cruise</strong>Together<br />
Explora Journeys, the newest and most stylish European lifestyle<br />
brand that is redefining ocean travel for the ultimate ocean<br />
experience. Introducing a unique all-inclusive luxury travel experience<br />
for those who want to explore differently. Designed in partnership <strong>with</strong><br />
the world’s foremost superyacht specialists, EXPLORA I is now sailing<br />
<strong>with</strong> EXPLORA II setting sail in 2024.<br />
2024<br />
Look out for the second ship to enter our fleet – EXPLORA II –<br />
joining us in August 2024 in the Mediterranean.<br />
Andrew Schweitzer - Business Relationship Lead, UK & Ireland /<br />
andrew.schweitzer@explorajourneys.com
FRED. OLSEN<br />
CRUISE LINES<br />
#We<strong>Cruise</strong>Together<br />
With 175 Years of maritime heritage, award-winning Fred. Olsen<br />
<strong>Cruise</strong> Lines specialise in hand-crafted itineraries, for guests to<br />
experience each destination at the best possible times, like Canada<br />
to witness the famous ‘Fall’, or to seek the Northern Lights at their<br />
strongest. And, <strong>with</strong> smaller ships, guests enjoy a warm, personal<br />
and friendly atmosphere on board.<br />
2024<br />
Coming up for 2024, you can expect to see some exciting<br />
new campaigns, training and education – and of course, the<br />
opportunity to visit our ships<br />
Carla Ball - Sales Manager Specialist Sales / carla.ball@fredolsen.co.uk
HOLLAND AMERICA<br />
LINE<br />
#We<strong>Cruise</strong>Together<br />
With 150 years of experience sailing the world’s oceans, our spacious<br />
mid-sized ships hold true to the timeless elegance of ocean travel <strong>with</strong><br />
personalised service and world-class dining and entertainment choices<br />
onboard. We bring guests closer to each destination <strong>with</strong> a choice of<br />
500 carefully crafted itineraries stopping in 100 countries. Offering<br />
authentic and immersive experiences both on board and ashore <strong>with</strong><br />
our “Up Close” programming, creating an even richer journey for guests.<br />
2024<br />
With the introduction of a Pinnacle Class ship sailing out of Dover in<br />
2025, Holland America Line will be giving more agents than ever the<br />
opportunity to experience one of the ships. With more than 400 UK<br />
ship visit places available throughout the Summer in 2024.<br />
Karen Farndell - Director, Sales & Marketing / Karen.Farndell@hollandamerica.co.uk
MARELLA CRUISES<br />
#We<strong>Cruise</strong>Together<br />
Marella <strong>Cruise</strong>s offer All Inclusive sailings as standard onboard their<br />
fleet of five ships. Marella remain <strong>with</strong> their customers every step<br />
of the way and have been endorsed <strong>with</strong> the Good Housekeeping<br />
Reader Recommended stamp of approval for onboard service. As well<br />
as sailings to over 140 destinations worldwide, Marella’s <strong>Cruise</strong> & Stay<br />
programme features over 200 handpicked TUI hotels.<br />
2024<br />
Marella Explorer 2 will homeport out of the Dominican Republic’s<br />
La Romana for winter 2024/25. Returning to the Caribbean Island<br />
means more choice of destination for customers, such as Samana.<br />
Steven Heath - Senior Trade Relations Manager / steven.heath@tui.co.uk
MSC CRUISES<br />
#We<strong>Cruise</strong>Together<br />
At MSC <strong>Cruise</strong>s, our love for the sea goes back many generations,<br />
and we are eager to pass this passion on to future generations. We<br />
are dedicated to making each cruise a voyage of discovery and create<br />
unforgettable emotions for every guest. We offer an enriching,<br />
immersive experience, where you can enjoy international dining,<br />
world-class entertainment, and award-winning family programmes.<br />
2024<br />
Departing from Southampton in Summer 2024, the award-winning<br />
MSC Virtuosa will take you on a journey to enchanting destinations,<br />
such as the Norwegian Fjords, Atlantic Coasts and the Mediterranean<br />
Alyshia Jay Bartlett - Head of Retail, Homeworkers and Tour Operations /<br />
Alyshia.bartlett@msccruises.co.uk
NORWEGIAN<br />
CRUISE LINE<br />
#We<strong>Cruise</strong>Together<br />
Norwegian <strong>Cruise</strong> Line (NCL) has a fleet of 20 contemporary ships<br />
open for sale, including all-new Prima Plus Class ship, Norwegian<br />
Aqua. Cruising to over 450 of the world’s most desirable destinations,<br />
NCL not only provides superior guest service from land to sea, but<br />
also offers a wide variety of award-winning entertainment and dining<br />
options as well as an extensive range of accommodation.<br />
2024<br />
Awarded Europe’s Leading <strong>Cruise</strong> Line 16 years in a row, NCL is<br />
bringing nine ships to Europe in 2024 <strong>with</strong> an exciting programme<br />
of cruises from 17 convenient ports.<br />
Laura Croft - Regional Sales Executive – Retail / lcroft@ncl.com
NICKO CRUISES<br />
#We<strong>Cruise</strong>Together<br />
Over the past 30 years nicko cruises has been a leading river cruise<br />
operator on Europe’s most beautiful rivers, from the Rhine and<br />
Danube to the Rhone, Saone, Seine and Douro. In recent years their<br />
expertise has developed, <strong>with</strong> the introduction of their ocean ship,<br />
Vasco Da Gama, to offer a worldwide destination-intensive ocean<br />
programme.<br />
2024<br />
We’ve added more dates to the advent, Christmas & New Year<br />
2024 programme plus new Worldwide ocean destinations and<br />
exceptionally low single supplements across river and ocean<br />
itineraries.<br />
Michelle Daniels - Commercial Director / michelle@lightbluetravel.co.uk
OCEANIA CRUISES<br />
#We<strong>Cruise</strong>Together<br />
Oceania <strong>Cruise</strong>s seven small, luxurious ships – <strong>with</strong> a further ship,<br />
Allura, announced for 2025 – carry no more than 1,250 guests. With<br />
award-wining itineraries featuring over 600 marquee and boutique<br />
ports, spanning more than 100 countries on seven continents, guests<br />
enjoy unrivalled personalised service whilst savouring The Finest<br />
Cuisine at Sea.<br />
2024<br />
We’re excited that Marina, will undergo an all-encompassing<br />
refurbishment in 2024, making our fleet better than new! We also<br />
have the Rocky Mountaineer packages and more Fam Trips planned<br />
than ever before!<br />
Louise Craddock - Director, Sales UK & Ireland / LCraddock@oceaniacruises.com
P&O CRUISES<br />
#We<strong>Cruise</strong>Together<br />
P&O <strong>Cruise</strong>s is Britain’s biggest cruise line. On board every cruise ship<br />
you’ll enjoy the same P&O <strong>Cruise</strong>s experience. But what you’ll also find<br />
is that each cruise ship has a number of unique features and facilities.<br />
Family friendly or exclusively for adults, larger or a little more modest -<br />
we’ve a ship for every occasion and style. Our fleet epitomises the best<br />
of modern British cruising and offers an unrivalled holiday experience.<br />
2024<br />
We recognise the importance of understanding and experiencing<br />
P&O <strong>Cruise</strong>s holidays and will be offering even more ways for agents<br />
to experience and immerse themselves via on-line and on demand<br />
learning as well as first hand experiences such as ship visits.<br />
Paul Moran - Senior Trade Sales Manager / paulj.moran@pocruises.com
PONANT<br />
#We<strong>Cruise</strong>Together<br />
Ponant <strong>Cruise</strong>s offers an exquisite maritime experience, blending<br />
luxury and adventure on boutique, intimate ships. Sail to the world’s<br />
most captivating destinations, enjoying personalized service, gourmet<br />
cuisine, and immersive shore excursions. With a focus on sustainability,<br />
Ponant provides discerning travellers a unique and environmentally<br />
conscious way to explore the seas in unparalleled style and comfort.<br />
2024<br />
For the first time ever, see the Far North revealed in all its glory<br />
in winter onboard Le Commandant Charcot – from Baltic Sea<br />
Christmas market cruises to the iced St Lawrence.<br />
Nabil Maillard - Sales Director U.K.I & Developing Markets / nmaillard@ponant.com
PRINCESS<br />
#We<strong>Cruise</strong>Together<br />
Princess <strong>Cruise</strong>s is The Love Boat, the world’s most iconic cruise<br />
brand that delivers dream holidays to millions of guests every year<br />
in the most sought-after destinations on the largest ships that offer<br />
elite service personalisation and simplicity customary of small,<br />
yacht-class ships. Well-appointed staterooms, world-class dining,<br />
grand performances, award-winning entertainment, and imaginative<br />
experiences all <strong>with</strong> exclusive Princess MedallionClass service.<br />
2024<br />
2024 will see the arrival of Princess <strong>Cruise</strong>s’ much anticipated<br />
next-generation innovative ship, Sun Princess. She will provide<br />
ample opportunities for agents to sell to their loyal cruise customers<br />
and new-to-cruise guests alike.<br />
Millie Spicer - Sales Operations Manager / millie.spicer@princesscruises.co.uk
QUARK<br />
EXPEDITIONS<br />
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The global leader in polar adventures for more than 30 years.<br />
The most passionate and seasoned team in the industry, taking<br />
explorers to the ends of the earth. Going where few ever dream, and<br />
walking where few ever will. Delivering extraordinary experiences<br />
and enriching lives through travel, Quark Expeditions has a diverse<br />
fleet of specially-equipped small expedition vessels, all under 200<br />
passengers, designed to go beyond the ordinary.<br />
2024<br />
Quark Expeditions offers an exciting Antarctic 2024.25 season that<br />
offers more helicopter adventures than any other operator in the<br />
Polar Regions.<br />
Sarah Schlederer - Business Development Manager – UK & Ireland /<br />
Sarah.schlederer@quarkexpeditions.com
ROYAL CARIBBEAN<br />
INTERNATIONAL<br />
#We<strong>Cruise</strong>Together<br />
At Royal Caribbean, we speak the international language of ‘wow!’<br />
Take one look at one of our amazing 29 ships visiting over 250+<br />
destinations, and thousands of on and off-board experiences, and<br />
just try to tell us we haven’t thought of everything. Whether it’s your<br />
first-time or your fortieth, we’re always striving for new ways to<br />
perfect your paradise.<br />
2024<br />
Our two newest ships Icon of the Seas sets sail in January from<br />
Miami, and a ship where every day feels like a weekend, Utopia<br />
of the Seas sailing from Port Canaveral in July, both sailing to the<br />
Caribbean and visiting our private island Perfect Day at CocoCay.<br />
Kelly Ashby - Divisional Sales Manager, South / kellyobrien@rccl.com
REGENT<br />
SEVEN SEAS CRUISES<br />
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Regent Seven Seas <strong>Cruise</strong>s delivers an unrivalled experience that<br />
goes beyond all inclusive. With every luxury included we sail our<br />
guests to the most magnificent destinations around the globe from<br />
the comfort of The World’s Most Luxurious Fleet TM<br />
2024<br />
Regent Seven Seas <strong>Cruise</strong>s introduces Seven Seas Grandeur, the<br />
latest addition to The World’s Most Luxurious Fleet, continuing a<br />
legacy of delivering Unrivalled Experiences for over 30 years.<br />
Sarah Brooks - Snr Manager, Key Accounts / SBrooks@rssc.com
RIVERSIDE<br />
LUXURY CRUISES<br />
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True luxury returns to the rivers <strong>with</strong> Riverside Luxury <strong>Cruise</strong>s<br />
offering ultra luxury river cruising on the iconic rivers of Europe <strong>with</strong><br />
beautifully crafted itineraries from 3 to 21 nights. On board guests<br />
will enjoy a Premium All-Inclusive lifestyle <strong>with</strong> included excursions,<br />
all-suite accommodation <strong>with</strong> butler service and exquisite dining<br />
accompanied by the finest wine cellar on the rivers.<br />
2024<br />
Riverside Debussy joins the fleet in 2024 <strong>with</strong> a host of beautiful<br />
itineraries on the Rhine, Moselle, Danube & Dutch Waterways <strong>with</strong><br />
short breaks and longer cruises available.<br />
Jon Knight - Head of Sales UK & Ireland / j.knight@riverside-cruises.com
RIVIERA TRAVEL<br />
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We’re the UK’s leading river cruise and escorted tours company. And,<br />
in 2024, we’re celebrating 40 years of travel. We cruise Europe’s<br />
most beautiful waterways– the Rhine, Douro, Rhône, Seine, and the<br />
Danube, to name a few – on board our exquisites ships that will make<br />
your guests feel like royalty. With unbeatable value for money and so<br />
much included in the price, Riviera look forward to celebrating our<br />
birthday <strong>with</strong> you and your guests.<br />
2024<br />
For 2024 we have a new river cruise the ‘Highlights of the<br />
Douro Valley & Salamanca’ aboard our new ship the luxurious<br />
MS Porto Mirante.<br />
.<br />
Vicky Billing - Head of Trade and Partnerships UK & IRE / Vicky.billing@rivieratravel.co.uk
SCENIC &<br />
EMERALD CRUISES<br />
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Scenic & Emerald <strong>Cruise</strong>s have grown over its 38-year history to<br />
include award-winning, luxury river and ocean cruises and handcrafted<br />
land journeys that take guests to many of the world’s most fascinating<br />
destinations covering all seven continents. Gourmet meals, exceptional<br />
service and unforgettable excursions are all included in the price –<br />
guaranteeing total relaxation and cultural immersion on water and land.<br />
2024<br />
2024 is the year of exciting new destinations! Emerald Azzurra will<br />
visit the beautiful Seychelles and East Africa. Scenic Eclipse II will set<br />
the benchmark in ultra-luxury cruising in Australia<br />
Wendi Hardy - National Key Account Manager / wendi.hardy@scenic.co.uk
SEABOURN<br />
#We<strong>Cruise</strong>Together<br />
Seabourn is a world of ultra-luxury, where space is generous<br />
and crowds are few; names and wine orders are remembered,<br />
preferences noted, and wishes granted before they are spoken. Five<br />
intimate, all-suite ships carry guests to the heart of great cities and<br />
exclusive yacht harbours, while two new purpose-built expedition<br />
ships combine exhilarating adventures in remote destinations <strong>with</strong><br />
sophisticated amenities.<br />
2024<br />
Extraordinary expedition experiences to the Arctic, Antarctic and<br />
warm weather destinations such as Australia’s Kimberley; plus a<br />
brand new Mediterranean dining concept on our ocean ships –<br />
Solis!<br />
Charlotte Ireland - Assistant Business Development Manager /<br />
charlotte.ireland@seabourn.co.uk
SILVERSEA<br />
#We<strong>Cruise</strong>Together<br />
Silversea is an ultra-luxury, all-inclusive cruise line, sailing to over<br />
900 destinations, spanning all seven continents, aboard intimate<br />
ships. Butler service; fine dining; drinks; on-board gratuities and<br />
Wi-Fi are always included. For the curious traveller, Silversea’s<br />
expedition voyages offer awe-inspiring journeys to some of the<br />
world’s most exotic destinations.<br />
2024<br />
Following the launch of industry-leading Silver Nova in August<br />
2023, Silver Ray will set sail in summer 2024 and mirrors every<br />
aspect of her sister ship, including a pioneering design and<br />
extraordinary use of glass for uninterrupted views.<br />
Connie Georgiou - Sales Director / connieg@silversea.com
SWAN HELLENIC<br />
#We<strong>Cruise</strong>Together<br />
If you are looking to experience the remote Polar regions or explore<br />
truly off-the-beaten path destinations and cultures of our spectacular<br />
planet, then you are in great company. Swan Hellenic exists to provide<br />
its guests <strong>with</strong> authentic, intimate and unforgettable moments in<br />
extraordinary locations and remote landmarks. All the while enjoying a<br />
sophisticated elegant atmosphere onboard.<br />
2024<br />
We are looking forward to the continued growth of the UK & Irish<br />
markets. With more ship visit and FAM opportunities.<br />
Luke Clarke - Sales Director – UK & Ireland / Luke.Clarke@SwanHellenic.com
TAUCK<br />
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Named to the Travel + Leisure® “World’s Best Awards” list for 26<br />
consecutive years, Tauck offers unforgettable, all-inclusive river<br />
journeys <strong>with</strong> exclusive access throughout the waterways of Europe.<br />
Our intimate vessels accommodate fewer guests in larger cabins,<br />
<strong>with</strong> more space and greater comfort. With three professional Tauck<br />
Directors and one Tauck <strong>Cruise</strong> Director on every river cruise, we<br />
ensure the highest level of service, expertise, and guest satisfaction.<br />
2024<br />
Six New European River <strong>Cruise</strong>s for 2024, including<br />
La Belle Vie: The Rhône, Geneva & The Riviera (Cannes to Geneva<br />
or VV.) Each new itinerary features a memorable dinner ashore in<br />
either an historic Castle or private palace.<br />
Tom Dumbrell - National Sales Manager / tdumbrell@tauck.com
VARIETY CRUISES<br />
#We<strong>Cruise</strong>Together<br />
Variety <strong>Cruise</strong>s is a boutique yacht cruise line operating mega yachts,<br />
typically accommodating 40-50 passengers in a friendly informal<br />
atmosphere. Our unique itineraries visit ports beyond the reach of<br />
large ships, whilst more time in the destination, small group shoreex<br />
and a slower, more immersive experience are key elements. Our<br />
programme features destinations as diverse as The Greek isles, The<br />
Seychelles and French Polynesia.<br />
2024<br />
Apart from our scheduled cruises, one vessel is dedicated to private<br />
charter, ideal for themed exclusive voyages or special events.<br />
Our 8 vessels range from 17 up to 32 cabins for an authentic yacht<br />
cruise experience.<br />
Jenny May - Senior Sales Executive UK & Ireland / jenny@varietycruises.co.uk
VIRGIN VOYAGES<br />
#We<strong>Cruise</strong>Together<br />
Virgin Voyages has designed an award-winning, elevated kid-free<br />
holiday, <strong>with</strong> lady ships sailing the Mediterranean, Caribbean, South<br />
Pacific and now from the UK in summer 2024. We offer a premium<br />
experience <strong>with</strong> luxury included on every sailing — dining at 20+<br />
eateries <strong>with</strong> menus by Michelin star chefs, tips, WiFi, group fitness<br />
classes, essential drinks and shows & entertainment.<br />
2024<br />
In 2024, we’re taking Sailors to brand new destinations including<br />
captivating coastal cities in Australia and NZ, a new UK homeport<br />
(cheers, Portsmouth!), Caribbean faves, plus new summer<br />
destinations in Europe including Bilbao and Amsterdam.<br />
SJ Walker - Director, UK Sales / sj.walker@virginvoyages.com
WINDSTAR CRUISES<br />
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All cruise ships let you see the world. Only Windstar’s private yacht<br />
style cruises brings you close enough so you can truly experience it.<br />
Each of our 6 Windstar <strong>Cruise</strong>s yachts, in either our classic, masted<br />
Wind Class or all-suite Star Class, serves between just 148 and 342<br />
Guests. This intimacy provides our guests <strong>with</strong> the luxuries of time,<br />
space and freedom to immerse themselves in a journey that’s always<br />
180° From Ordinary.<br />
2024<br />
Our first cruises in the remote Pacific Marquesas Islands, our debut in<br />
the Canary Islands & our brand-new Winter Mediterranean season.<br />
Plus <strong>with</strong> a very special guest in Tahiti on the nation’s TVs in January,<br />
we are confident this will be Windstar’s biggest ever year in the UK.<br />
Augustus Lonsdale - Head of Sales UK & Ireland /<br />
augustus.lonsdale@windstarcruises.com
CRUISE LINES INTERNATIONAL ASSOCIATION<br />
WE CRUISE TOGETHER<br />
#We<strong>Cruise</strong>Together