National Federation of SubPostmasters - Mail Segregation Toolkit

NFSP Mails segregation
ONLINE POSTAGE
NFSP Mails segregation
ONLINE POSTAGE
PAGE 2 OF 3
Online postage is payment made online to post individual or bulk items.
The customer can print their own label and bring the item(s) to the post
office where they can get a proof of postage if required.
Online postage can be recognised as Click & Drop or marketplace sellers
such as eBay, Etsy and Amazon etc.
Special Delivery, International Signed, International Tracked, and
International Tracked & Signed.
These items are processed the same as other click and drop items but they
are segregated with the Priority items.
Take care as these labels do not have any colour to identify them as
Priority items.
TO PROCESS ONLINE POSTAGE:
• Scan the 2D barcode.
• Check the weight of the item.
• Check on Horizon that the correct
format and weight step have
been paid for. There is no need to
check postage paid as this may be
different to Horizon price.
• Check the ‘post by’ date. If this has
passed you must refuse the item.
• Online postage can be recognised
as Click & Drop or marketplace
sellers such as eBay, Etsy and
Amazon etc.
Tracked 24 & Tracked 48 Click and Drop postage labels
These click and drop items CAN BE ACCEPTED over the post office counter.
REMEMBER
Segregate these items by service and format:
1st Class Parcel size items go in the 1st Class Parcel bag.
2nd Class Parcel size items go in the 2nd Class Parcel bag.
All Letter/Large letter size items are segregated in the Letter/Large Letter
bag, regardless of whether they are 1st or 2nd Class.
Ref: ONLINEPOSTAGE/RP/SEPT2022/V3
www.nfsp.org.uk
Ref: ONLINEPOSTAGE/RP/SEPT2022/V3
www.nfsp.org.uk
24
25