FBR Franchise Buyers Guide 2023 Q4
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<strong>Franchise</strong> Business<br />
REVIEW<br />
Ratings and Reviews of Today’s Top <strong>Franchise</strong>s<br />
<strong>2023</strong> Issue 4<br />
SPECIAL REPORT<br />
<strong>2023</strong> TOP<br />
PLUS <strong>2023</strong><br />
AWARD WINNERS:<br />
Most Profitable <strong>Franchise</strong>s P. 16<br />
Most Innovative <strong>Franchise</strong>s P. 22<br />
<strong>Franchise</strong> Business Review<br />
155 Brewery Lane, Suite 201<br />
Portsmouth, NH 03801<br />
FRANCHISES<br />
FOR VETERANS<br />
360CLEAN<br />
ALPHAGRAPHICS<br />
FIBRENEW<br />
SNAP-0N TOOLS and more... P. 8<br />
Why Military Veterans<br />
Are Naturals at Running<br />
a Tight Ship P. 6<br />
FRANCHISEE SPOTLIGHT:<br />
Cal Pascanu, CHRISTIAN<br />
BROTHERS AUTOMOTIVE P. 7<br />
Reid Grier, RIGHT AT HOME P. 11
Features //<strong>2023</strong> Issue 4<br />
6 14<br />
20<br />
5 Letter From the Founder<br />
We Salute <strong>2023</strong>’s Top <strong>Franchise</strong>s for Veterans<br />
6 Why Military Veterans Are Naturals<br />
at Running a Tight Ship<br />
Celebrating this year’s Top <strong>Franchise</strong>s for Veterans<br />
8 THE VETERANS LIST<br />
Best of the Best: Top <strong>Franchise</strong>s for Veterans<br />
14 Best Practices for Evaluating the<br />
Most Profitable <strong>Franchise</strong>s<br />
Plus, key findings on this year’s award winners<br />
16 THE PROFITABLE LIST<br />
Best of the Best: Most Profitable <strong>Franchise</strong>s<br />
20 What Does it Mean to Be an<br />
Innovative <strong>Franchise</strong>?<br />
38,000 franchise owners weigh in<br />
22 THE INNOVATION LIST<br />
Best of the Best: Most Innovative <strong>Franchise</strong>s<br />
26 <strong>2023</strong>’s Top 200 <strong>Franchise</strong>s Overall<br />
<strong>Franchise</strong>s with high franchisee satisfaction<br />
in every industry sector<br />
<strong>Franchise</strong>e Profiles<br />
7 Cal Pascanu, Christian Brothers Automotive<br />
11 Reid Grier, Right at Home<br />
13 Ben Ihde, Wild Birds Unlimited<br />
29 Oliver Delgado, HomeVestors<br />
30 Tracie Dominguez, HomeWell Care Services<br />
+<br />
Reviews, interviews, satisfaction awards,<br />
and more resources are available at:<br />
www.<strong>Franchise</strong>BusinessReview.com<br />
ON OUR COVER:<br />
Ruth Busalacchi, SYNERGY HomeCare<br />
<strong>Franchise</strong>e, Greater Milwaukee, WI<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 3
FRANCHISEE<br />
SATISFACTION MATTERS<br />
With thousands of different franchises available today, it’s hard to know which are potentially<br />
good investments, and which should be avoided. There are many factors to consider when<br />
investing in a franchise, but one of the most important is the satisfaction of current<br />
franchise owners.<br />
Each year, we survey thousands of franchise owners to find the companies that are truly<br />
the best of the best. We ask the questions everyone wants to know:<br />
• Do you enjoy operating the business?<br />
• Are you getting the training and support you need?<br />
• Are you making the money you expected?<br />
• And most important... Would you recommend this franchise to others?<br />
HOW WE SELECT THE TOP FRANCHISES<br />
STEP 1: Invite<br />
We invite all franchise companies based in North America<br />
with 10 or more franchise owners to participate in our<br />
research at no cost.<br />
STEP 2: Survey<br />
We contact all franchisees in the franchise companies<br />
that choose to participate and invite them to answer a<br />
33-question satisfaction survey covering eight key areas,<br />
including: financial opportunity, training & support,<br />
leadership, and core values.<br />
STEP 4: Score<br />
The FSI score is used to benchmark each company’s<br />
franchisee satisfaction level against over 1,100<br />
franchise brands representing tens of thousands<br />
of franchisees and determine their ranking<br />
among other participating companies.<br />
STEP 5: Award<br />
We identify the brands that exceed<br />
the benchmark and recognize them<br />
with a Top <strong>Franchise</strong> award.<br />
STEP 3: Analyze<br />
We analyze the responses from the franchisees and<br />
use a weighted scale to determine an overall <strong>Franchise</strong>e<br />
Satisfaction Index (FSI) score that ranges from 0-100. Other<br />
factors considered in the weighting are the percentage of<br />
franchisees that participate in the survey, the age of the<br />
survey and the size of the franchise system.<br />
Independent <strong>Franchise</strong> Research You Can Trust
<strong>FBR</strong> INSIDER INSIGHTS<br />
Letter from the founder<br />
WE SALUTE <strong>2023</strong>’S TOP FRANCHISES<br />
FOR VETERANS<br />
Plus, celebrating this year’s Most Profitable and Innovative <strong>Franchise</strong>s<br />
<strong>Franchise</strong> Business Review is thrilled to<br />
recognize the Top <strong>Franchise</strong>s for Veterans for<br />
the 13th consecutive year! We surveyed 2,909<br />
veteran franchise owners representing 385<br />
leading franchise brands to determine the 60<br />
best brands for veterans in <strong>2023</strong>. The brands<br />
on this year’s awards list have franchisee satisfaction<br />
ratings above the industry benchmark<br />
and provide veterans the tools, training,<br />
support, and systems needed to be successful<br />
franchise owners.<br />
We also celebrate this year’s Most Profitable<br />
<strong>Franchise</strong>s based on feedback from 38,000<br />
franchise owners. <strong>Franchise</strong>es were asked 33<br />
benchmark questions about their experience<br />
and satisfaction regarding critical areas of<br />
their franchise systems, including profitability,<br />
financial opportunity, leadership, training,<br />
operational support, and franchise culture.<br />
The brands on this year’s Most Innovative<br />
<strong>Franchise</strong>s list score high in franchisee<br />
satisfaction and have demonstrated a commitment<br />
to innovation by implementing new<br />
products, processes, or services that empower<br />
franchisee success and enable sustained<br />
growth and relevancy. These companies<br />
are agile, responsive, and dedicated to<br />
leveraging innovation to strengthen their<br />
franchise system.<br />
We salute all the franchises on our awards<br />
lists and encourage anyone considering franchise<br />
ownership to conduct their research<br />
right here, with <strong>2023</strong>’s best of the best!<br />
Happy Franchising!<br />
Eric Stites, Founder and CEO<br />
CONNECT WITH US!<br />
@<strong>Franchise</strong>BusinessReview<br />
@<strong>Franchise</strong>Review<br />
<strong>Franchise</strong> Business Review (<strong>FBR</strong>) is the leading franchise market<br />
research firm that performs independent surveys of franchisee<br />
satisfaction and franchise buyer experiences. Before you invest<br />
in any franchise opportunity, read our quarterly reports to get<br />
the facts from those who know best — franchisees.<br />
Eric Stites, Founder & CEO<br />
Michelle Rowan, President & COO<br />
C.J. Fleck, Senior Web Developer<br />
Matt Moderski, Sr. Marketing Director<br />
Ali Forman, B2B Marketing Director<br />
Nicole Dudley, Director of Client Relations<br />
Mike Conlan, Sr. Client Consultant<br />
Courtney Stillings, Director of Client Development<br />
Stacy Richards, Marketing Director<br />
Maria Harmon, Client Services & Administration<br />
Yahina Santana, Client Support & Events Coordinator<br />
Julia Palmisano, Digital Marketing Specialist<br />
@<strong>Franchise</strong>BusinessReview<br />
866-397-6680 // info@<strong>Franchise</strong>BusinessReview.com // www.<strong>Franchise</strong>BusinessReview.com<br />
©2005–<strong>2023</strong> by Abistar Group, LLC/dba <strong>Franchise</strong> Business Review. All rights reserved.<br />
No part of this document may be reproduced or transmitted in any form or by any means without the written permission of <strong>Franchise</strong> Business Review.<br />
<strong>Franchise</strong> Business Review, 155 Brewery Lane, Suite 201, Portsmouth, NH 03801 USA | 603.433.2270 | info@<strong>Franchise</strong>BusinessReview.com.<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 5
<strong>FBR</strong> INSIDER INSIGHTS<br />
WHY MILITARY VETERANS<br />
ARE NATURALS AT RUNNING<br />
A TIGHT SHIP<br />
Celebrating this year’s Top <strong>Franchise</strong>s for Veterans<br />
Hundreds of franchise companies<br />
offer military veterans incentives to<br />
sign on with them. The specialized<br />
training veterans undergo helps them<br />
develop a strong sense of responsibility for<br />
executing tasks, managing resources, and<br />
leading teams. Their training fosters strong<br />
leadership qualities that help them function<br />
within a highly structured, team-oriented<br />
environment. Former military personnel<br />
often possess a work ethic that is highly valued<br />
due to their service, training, and lifestyle.<br />
Veterans have a strong sense of accountability<br />
for their actions. They are accustomed to<br />
assuming responsibility for assigned tasks and<br />
executing them with self-reliance, requiring<br />
minimal supervision. For franchisors seeking<br />
seasoned professionals with a robust work<br />
ethic, it is wise to consider candidates with<br />
military experience.<br />
With so many franchises competing for<br />
the attention of potential veteran franchise<br />
owners, knowing which brands are the best<br />
franchises for veterans can be difficult. One<br />
of the best ways for veterans to determine if<br />
a franchise opportunity is really as good as it<br />
appears to be is to ask veteran franchise owners.<br />
<strong>Franchise</strong> Business Review (<strong>FBR</strong>) takes<br />
the guesswork out of this process by providing<br />
in-depth ratings and reviews based on survey<br />
results from veteran franchise owners. <strong>FBR</strong>’s<br />
franchisee satisfaction data is a great place for<br />
potential franchise buyers to conduct their<br />
research. Independent franchisee satisfaction<br />
ratings measure the health of franchise<br />
systems based exclusively on the feedback of<br />
actual franchise owners.<br />
According to VetFran, military veterans<br />
account for only 7% of the population, but<br />
14% of franchise owners are vets. Veteran<br />
Jorge Figueroa, Military Veteran and Fibrenew <strong>Franchise</strong> Owner, Osceola, Florida<br />
franchisees are more likely to hire veterans<br />
as employees, and 65% of franchisors have<br />
indicated that their rate of hiring veterans has<br />
increased in recent years.<br />
To determine this year’s Top <strong>Franchise</strong>s<br />
for Veterans awards list, <strong>Franchise</strong> Business<br />
Review analyzed 18 months of survey data<br />
from 2,909 veteran franchise owners representing<br />
385 franchise brands.<br />
“Many franchises entice veterans to invest<br />
through special incentives and discounts, but<br />
what really matters is what happens after they<br />
buy a franchise. The franchises featured in our<br />
Top <strong>Franchise</strong>s for Veterans list have earned<br />
the seal of approval from the veterans who<br />
own them,” said Eric Stites, founder and CEO<br />
of <strong>Franchise</strong> Business Review.<br />
<strong>Franchise</strong> Business Review’s research<br />
regarding franchisees with military experience<br />
shows veterans are drawn to a number<br />
of franchise models and investment levels.<br />
The 60 brands on <strong>FBR</strong>’s veterans list have<br />
<strong>Franchise</strong>e Satisfaction ratings of 10-30%<br />
higher on average than other franchises. The<br />
most popular franchise segments for veterans<br />
are Home Services (14% vets), Services (11%<br />
vets), Automotive (10% vets), Retail (10%),<br />
Senior Care (10%), and Food (8%). ■<br />
6 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
FEATURED FRANCHISEE<br />
Cal Pascanu<br />
Christian Brothers Automotive<br />
Peoria and Surprise, Arizona<br />
<strong>Franchise</strong> owner since 2018 | 35 Employees<br />
When Cal Pascanu realized he needed<br />
a career change, he thought business<br />
ownership could provide the independence<br />
and work-life balance he craved. As he began<br />
exploring franchise opportunities, one brand<br />
in particular checked all of the boxes for him.<br />
Why did you purchase a franchise instead<br />
of being an employee or opening an<br />
independent business?<br />
I had enough of seeing others cashing in<br />
on my hard work. I knew it was time to<br />
start building my own legacy. Additionally,<br />
I wanted more family time and the ability<br />
to attend my kids’ weekend games and<br />
activities. I needed to find work-life balance.<br />
Did you have your mind set on a specific<br />
industry or brand from the start?<br />
I had a vague idea I wanted to be in the<br />
automotive industry as it is an essential<br />
need for everyday life and something that<br />
can flourish in a good or bad economy<br />
(and not be influenced by internet giants<br />
like Amazon).<br />
Of your prior skills and experiences,<br />
which were most helpful in launching<br />
and operating your new business?<br />
My energy and personality gave me the edge<br />
in providing outstanding guest experiences.<br />
No matter what we do in life, we are in the<br />
customer service business. In our case, that<br />
service is fixing cars.<br />
When researching franchises to buy,<br />
what criteria or data points mattered<br />
to you most?<br />
My priorities were integrity, profitability,<br />
and growth opportunity.<br />
Did you use <strong>FBR</strong>’s website or download<br />
franchisee satisfaction reports during<br />
your research?<br />
Yes! During my research, I used the <strong>FBR</strong><br />
website, Top lists, and <strong>Franchise</strong>e Satisfaction<br />
Reports to examine the rankings and<br />
ratings of various franchise opportunities.<br />
As I compared all of the options, Christian<br />
Brothers Automotive consistently resonated<br />
with me above all others.<br />
I used <strong>FBR</strong>’s website,<br />
Top <strong>Franchise</strong>s lists,<br />
and <strong>Franchise</strong>e<br />
Satisfaction Reports to<br />
research and compare<br />
franchise opportunities.<br />
Did you speak with other franchise owners?<br />
Which questions did you ask?<br />
Yes. It was important to me to speak with<br />
other owners before I made the leap. I asked<br />
what they liked the most, what was the most<br />
challenging aspect of the business for them,<br />
and what their day-to-day looks like.<br />
Which questions did you ask the Christian<br />
Brothers Automotive leadership team?<br />
I focused a lot on how the franchisor felt<br />
about me as a candidate and what values<br />
they see in me that I can bring to this<br />
opportunity to create success.<br />
To learn more about the Christian Brothers<br />
Automotive franchise opportunity:<br />
• Email: franchising@cbac.com<br />
• Visit: ChristianBrothers<strong>Franchise</strong>.com<br />
What were your biggest challenges when<br />
you first started out, and how did you<br />
overcome them?<br />
Building the team was my biggest challenge,<br />
and it continues to be my main focus.<br />
It’s important that I create and maintain<br />
a healthy culture with people who love<br />
winning and serving others.<br />
How does your franchise support and<br />
encourage your success?<br />
The support is second to none! It seriously<br />
felt like a mother or father holding my hand<br />
and walking me through our start-up process.<br />
And as I grew, they slowly let go but were<br />
always there for me—and still are—whenever<br />
I have a question or concern.<br />
What are you most proud of and why?<br />
I’ve always had a winning mentality. Reaching<br />
the top is definitely very satisfying to me!<br />
I strive to be in the top 10% in anything I do<br />
in life. Additionally, I get satisfaction from<br />
being able to help guests in need, especially<br />
single mothers. I enjoy growing team<br />
members around me and seeing them take<br />
the next steps in life and their careers.<br />
I love helping them work toward opening<br />
their own Christian Brothers Automotive<br />
shop. That, to me, is priceless. I want to help<br />
one person per year achieve this major<br />
milestone of opening their own store!<br />
What advice would you give to new or<br />
potential franchise buyers?<br />
Be committed. Jump in with both feet in as<br />
you enter this journey and trust the process<br />
it works.<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 7
Best of the Best:<br />
FRANCHISES<br />
FOR VETERANS<br />
(In alphabetical order)<br />
* 360clean<br />
Commercial cleaning services<br />
A&W Restaurants<br />
Fast-casual restaurant<br />
* ActionCOACH<br />
Business coaching<br />
Survey<br />
Date<br />
Sep.<br />
<strong>2023</strong><br />
Sep.<br />
2022<br />
Jan.<br />
<strong>2023</strong><br />
Min. Cash<br />
Requirement<br />
$15,000<br />
$200,000<br />
$100,000<br />
Investment<br />
Range<br />
$21,800 -<br />
$36,500<br />
$278,285 -<br />
$1,594,889<br />
$139,951 -<br />
$317,022<br />
Total<br />
Units<br />
67<br />
1,906<br />
1,330<br />
Aire-Master of America<br />
Commercial hygiene service<br />
Feb.<br />
<strong>2023</strong><br />
$50,000<br />
$54,984 -<br />
$160,900<br />
117<br />
* Alphagraphics<br />
Advertising & sales services<br />
Aug.<br />
<strong>2023</strong><br />
$100,000<br />
$285,315 -<br />
$368,565<br />
272<br />
Archadeck<br />
Deck and patio services<br />
Feb.<br />
<strong>2023</strong><br />
$60,000<br />
$130,000 -<br />
$160,000<br />
85<br />
Explore the List<br />
Online<br />
Auto Appraisal Network<br />
Automotive appraisal services<br />
Oct.<br />
<strong>2023</strong><br />
$3,000<br />
$16,700 -<br />
$44,275<br />
21<br />
Bahama Buck’s<br />
Ice cream, yogurt, frozen treats<br />
April<br />
2022<br />
$100,000<br />
$445,000 -<br />
$1,180,000<br />
114<br />
* Budget Blinds<br />
Custom blinds and window coverings<br />
Jan.<br />
<strong>2023</strong><br />
$84,500<br />
$140,500 -<br />
$211,750<br />
1,571<br />
Card My Yard<br />
Yard greeting signs<br />
June<br />
2022<br />
$8,000<br />
$8,000 -<br />
$19,800<br />
538<br />
“I didn’t have any<br />
experience in staffing,<br />
but I knew this was a<br />
needed service. The<br />
Express Employment<br />
Support Team trained me<br />
and helped me establish,<br />
market, and grow<br />
my business.”<br />
CertaPro Painters<br />
Painting services<br />
* Christian Brothers Automotive<br />
Automotive repair<br />
Critter Control<br />
Wildlife control and removal<br />
* Cruise Planners<br />
Travel agency<br />
Culver’s<br />
Quick-service restaurant<br />
* Dream Vacations-CruiseOne<br />
Travel agency<br />
April<br />
2022<br />
Oct.<br />
<strong>2023</strong><br />
March<br />
2022<br />
Oct.<br />
2022<br />
Aug.<br />
<strong>2023</strong><br />
April<br />
<strong>2023</strong><br />
$85,000<br />
$85,000<br />
$8,075<br />
$6,995<br />
$500,000<br />
$3,500<br />
$155,750 -<br />
$216,000<br />
$520,250 -<br />
$640,400<br />
$63,525 -<br />
$169,525<br />
$6,995 -<br />
$23,465<br />
$2,254,000 -<br />
$7,228,000<br />
$1,795 -<br />
$21,000<br />
485<br />
272<br />
87<br />
2,500<br />
886<br />
1,703<br />
– Express Employment<br />
Professionals <strong>Franchise</strong>e<br />
* Express Employment Professionals<br />
Staffing solutions<br />
July<br />
<strong>2023</strong><br />
$190,000<br />
$150,000 -<br />
$250,000<br />
857<br />
Fastest Labs<br />
Drug, alcohol, DNA testing<br />
Feb.<br />
2022<br />
$75,000<br />
$101,150 -<br />
$132,700<br />
133<br />
*This brand’s <strong>Franchise</strong>e<br />
Satisfaction Report is available at<br />
www.<strong>Franchise</strong>BusinessReview.com<br />
* FASTSIGNS<br />
Visual business communications<br />
* Fibrenew<br />
Leather & vinyl repair services<br />
Sep.<br />
2022<br />
Sep.<br />
2022<br />
$80,000<br />
$15,000<br />
$233,555 -<br />
$307,308<br />
$67,230 -<br />
$119,300<br />
766<br />
305<br />
8 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
Survey<br />
Date<br />
Min. Cash<br />
Requirement<br />
Investment<br />
Range<br />
Total<br />
Units<br />
Fish Window Cleaning<br />
Window cleaning<br />
Aug.<br />
2022<br />
$100,000<br />
$105,300 -<br />
$170,000<br />
275<br />
* FocalPoint International, Inc.<br />
Business coaching services<br />
April<br />
<strong>2023</strong><br />
$71,600<br />
$71,600 -<br />
$80,000<br />
182<br />
Freedom Boat Club<br />
Members only boat club<br />
Oct.<br />
2022<br />
$50,000<br />
$222,500 -<br />
$500,500<br />
245<br />
Glass Doctor<br />
Glass repair & replacement<br />
Heaven’s Best Carpet/Upholstery Cleaning<br />
Carpet and upholstery cleaning<br />
* HomeWell Care Services<br />
In-home senior care<br />
Keller Williams<br />
Real estate<br />
* Kitchen Tune-Up<br />
Home remodeling<br />
* Kona Ice<br />
Frozen treats<br />
Oct.<br />
2022<br />
Feb.<br />
<strong>2023</strong><br />
May<br />
<strong>2023</strong><br />
Jan.<br />
<strong>2023</strong><br />
Jan.<br />
<strong>2023</strong><br />
July<br />
<strong>2023</strong><br />
$50,000<br />
$25,900<br />
$150,000<br />
$150,000<br />
$81,930<br />
$20,000<br />
$161,900 -<br />
$317,100<br />
$41,900 -<br />
$110,000<br />
$52,400 -<br />
$230,800<br />
$183,230 -<br />
$336,980<br />
$129,930 -<br />
$188,850<br />
$149,995 -<br />
$189,300<br />
189<br />
416<br />
130<br />
1,122<br />
297<br />
1,666<br />
“HomeWell Care Services<br />
provides unbeatable tools,<br />
resources, and support.<br />
My <strong>Franchise</strong> Business<br />
Coach is always there to<br />
answer questions or help<br />
me resolve any challenges<br />
that come up.”<br />
– HomeWell Care Services <strong>Franchise</strong>e<br />
Molly Maid<br />
Cleaning services<br />
Oct.<br />
2022<br />
$65,000<br />
$127,200 -<br />
$184,450<br />
504<br />
Moran Family of Brands<br />
Automotive services<br />
Aug.<br />
2022<br />
$70,000<br />
$233,364 -<br />
$301,767<br />
121<br />
Mr. Appliance<br />
Appliance repair<br />
Mr. Electric<br />
Electrical services<br />
Mr. Handyman<br />
Home repair services<br />
Oct.<br />
2022<br />
Oct.<br />
2022<br />
Oct.<br />
2022<br />
$85,000<br />
$50,000<br />
$50,000<br />
$64,875 -<br />
$177,345<br />
$139,900 -<br />
$288,500<br />
$121,000 -<br />
$157,600<br />
343<br />
234<br />
334<br />
“I didn’t just join a major<br />
franchise brand, I joined a<br />
close network of mentors,<br />
coaches, and supporters.”<br />
– Mr. Appliance <strong>Franchise</strong>e<br />
NextHome<br />
Real estate<br />
Sep.<br />
<strong>2023</strong><br />
$4,500<br />
$16,250 -<br />
$220,345<br />
608<br />
Orkin Pest Control<br />
Pest control<br />
Sep.<br />
2022<br />
$75,000<br />
$84,975 -<br />
$231,200<br />
425<br />
Pet Supplies Plus<br />
Pet retailer<br />
Oct.<br />
2022<br />
$200,000<br />
$454,870 -<br />
$1,524,200<br />
441<br />
* Pinch A Penny<br />
Pool supplies retailer<br />
Oct.<br />
2022<br />
$150,000<br />
$471,425 -<br />
$745,200<br />
273<br />
PIRTEK<br />
Hydraulic hose replacement<br />
Oct.<br />
2022<br />
$100,000<br />
$249,400 -<br />
$899,300<br />
512<br />
* PuroClean<br />
Property emergency repair services<br />
Oct.<br />
2022<br />
$30,000<br />
$225,000 -<br />
$245,000<br />
456<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 9
Best of the Best:<br />
FRANCHISES<br />
FOR VETERANS<br />
(In alphabetical order)<br />
* Sandler<br />
Business consulting & coaching<br />
* Snap-on Tools<br />
Professional tools & franchise<br />
* Spherion<br />
Staffing and recruiting<br />
Survey<br />
Date<br />
April<br />
<strong>2023</strong><br />
Aug.<br />
<strong>2023</strong><br />
July<br />
2022<br />
Min. Cash<br />
Requirement<br />
$100,000<br />
$44,121<br />
$150,000<br />
Investment<br />
Range<br />
$101,825 -<br />
$147,100<br />
$201,433 -<br />
$465,436<br />
$214,325 -<br />
$471,975<br />
Total<br />
Units<br />
216<br />
4,512<br />
216<br />
Surface Specialists Systems<br />
Home services<br />
June<br />
<strong>2023</strong><br />
$25,000<br />
$43,000 -<br />
$56,000<br />
48<br />
Synergy HomeCare<br />
In-home senior care<br />
May<br />
<strong>2023</strong><br />
$25,000<br />
$47,718 -<br />
$185,833<br />
450<br />
“Our cleaning system<br />
and what we provide as<br />
a service is without equal<br />
The Maids has the best<br />
cleaning system around.<br />
I feel confident selling<br />
our service.”<br />
– The Maids <strong>Franchise</strong>e<br />
TeamLogic IT<br />
IT services<br />
Teriyaki Madness<br />
Fast casual<br />
* The Entrepreneur’s Source<br />
Career ownership coaching<br />
The Grounds Guys<br />
Landscape management<br />
* The Joint<br />
Chiropractic<br />
Feb.<br />
2022<br />
July<br />
2022<br />
Feb.<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
Jan.<br />
2022<br />
$60,000<br />
$150,000<br />
$100,000<br />
$50,000<br />
$150,000<br />
$110,918 -<br />
$142,709<br />
$346,400 -<br />
$768,760<br />
$114,350 -<br />
$125,950<br />
$79,320 -<br />
$192,470<br />
$215,297 -<br />
$487,997<br />
265<br />
131<br />
148<br />
266<br />
738<br />
* The Learning Experience<br />
Early childhood education<br />
March<br />
<strong>2023</strong><br />
$150,000<br />
$500,000 -<br />
$650,000<br />
309<br />
* The Maids<br />
Cleaning and maid services<br />
May<br />
2022<br />
$50,000<br />
$77,600 -<br />
$155,900<br />
1,635<br />
The N2 Company<br />
Targeted marketing solutions<br />
Jan.<br />
2022<br />
N/A<br />
$975 -<br />
$9,800<br />
768<br />
“I love that WBU invites<br />
franchise owners to join<br />
different committees so<br />
they can gain feedback<br />
and help develop new<br />
initiatives for the future!”<br />
– Wild Birds Unlimited <strong>Franchise</strong>e<br />
The Wendy’s Company<br />
Quick-service restaurant<br />
* TWO MEN AND A TRUCK<br />
Moving services<br />
United Country Real Estate<br />
Real estate<br />
* Visiting Angels<br />
In-home senior care<br />
June<br />
<strong>2023</strong><br />
March<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
Oct.<br />
2022<br />
$500,000<br />
$80,000<br />
$15,000<br />
$64,950<br />
$330,000 -<br />
$3,700,000<br />
$105,000 -<br />
$435,600<br />
$10,875 -<br />
$50,380<br />
$125,460 -<br />
$1,711,505<br />
7,095<br />
421<br />
474<br />
718<br />
Weichert Real Estate Affiliates<br />
Real estate<br />
Sep.<br />
<strong>2023</strong><br />
$25,000<br />
$62,500 -<br />
$326,200<br />
377<br />
*This brand’s <strong>Franchise</strong>e<br />
Satisfaction Report is available at<br />
www.<strong>Franchise</strong>BusinessReview.com<br />
* Wild Birds Unlimited<br />
Nature retailer<br />
Wingstop<br />
Quick-service restaurant<br />
Oct.<br />
2022<br />
Nov.<br />
2022<br />
$40,000<br />
$600,000<br />
$209,425 -<br />
$350,037<br />
$347,600 -<br />
$759,100<br />
358<br />
1,916<br />
10 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
FEATURED FRANCHISEE<br />
Reid Grier<br />
Right at Home<br />
Miami, Jacksonville, & St. Augustine, Florida<br />
300 Employees<br />
Why did you purchase a franchise instead<br />
of being an employee or opening an<br />
independent business?<br />
I worked at investment firms in mergers and<br />
acquisitions (M&A) throughout my career.<br />
I became heavily involved in the operational<br />
aspects of family-owned businesses and<br />
absolutely fell in love with what I saw. Given<br />
my experience, I started the journey of<br />
purchasing an existing business for myself<br />
in the Fall of 2019. When I came across Right<br />
at Home, I was immediately drawn to the<br />
business and market-specific fundamentals,<br />
especially the joy of caring for some of the<br />
most vulnerable in our society.<br />
Did you have your mind set on a specific<br />
industry or franchise brand from the start?<br />
I met with several different businesses in<br />
multiple service industries. Some were<br />
franchises, some were not. I looked at<br />
businesses in industries like commercial<br />
locksmithing, landscaping, pest control,<br />
plumbing, commercial parking lot sweeping,<br />
you name it!<br />
Of your prior skills and experiences,<br />
which were most helpful in launching<br />
and operating your new business?<br />
My experience in private equity was a<br />
huge asset when I decided to purchase<br />
a business myself. Throughout my career,<br />
I have been heavily involved in M&A and<br />
operational aspects of businesses in various<br />
industry verticals. I had been involved in<br />
overperforming and underperforming<br />
businesses, which presented unique<br />
challenges and successes. The diverse<br />
nature of my experience gave me the most<br />
confidence at the beginning of my<br />
entrepreneurial journey.<br />
When researching franchises to buy,<br />
what criteria or data points mattered<br />
to you most?<br />
I was looking for service-based businesses<br />
with a recurring revenue stream, high client<br />
retention, favorable macro dynamics, and<br />
relatively recession-resistant. The company<br />
I would eventually purchase would also need<br />
to have a great reputation in their market.<br />
Did you speak with other franchise owners?<br />
Which questions did you ask?<br />
When I decided on Right at Home, I made<br />
it my mission to speak with as many<br />
franchisees as possible. I spoke with about<br />
10 different Right at Home owners and then<br />
another owner in a competing franchise<br />
system. They gave me lots of valuable<br />
information.<br />
Which questions did you ask the Right at<br />
Home leadership team?<br />
Most of my questions centered on brand<br />
standards, operational support, marketing<br />
strategies, and what made their most<br />
successful franchisees successful.<br />
What were your biggest challenges<br />
when you first started, and how did you<br />
overcome them?<br />
We closed the acquisition on March 27th,<br />
2020, so I’m sure you can imagine what kind<br />
of challenges we immediately encountered.<br />
In the first month of ownership, 20% of our<br />
client base canceled services due to the<br />
quarantine ordinances put in place by state<br />
and local governments. My main focus was<br />
trying to round up as much PPE as possible.<br />
I even went to vehicle maintenance stores<br />
like AutoZone to find any masks I could use<br />
for my business to keep my employees and<br />
clients safe. Luckily, most of the clients we<br />
initially lost eventually came back on board<br />
a few months later, and we made it out of the<br />
pandemic with flying colors.<br />
To learn more about the Right at Home<br />
franchise opportunity:<br />
• Call: 866-350-9770<br />
• Email: franchising@rightathome.net<br />
• Visit: rightathomefranchise.com<br />
How does your franchise support and<br />
encourage your success?<br />
I was impressed with Right at Home’s support<br />
right off the bat. Although I was a new<br />
owner within a new system in an industry<br />
I had never worked in, the pandemic caused<br />
us to be in the same boat. The amount of<br />
support Right at Home corporate gave to us<br />
during the Summer of 2020 is something I’ll<br />
never forget. These days, the biggest asset<br />
corporate provides is the owner network. It is<br />
so nice to call any owner, whether I have met<br />
them in person or not, to bounce ideas off<br />
each other. Typically, conversations intended<br />
to be 5-10 minutes last over an hour!<br />
What are you most proud of and why?<br />
I am most proud of the team we’ve<br />
assembled. It is truly a joy to come to work<br />
every day and reward those who work hard<br />
and do the right thing. Nothing makes me<br />
happier than giving one of my employees a<br />
bonus or a raise. It means they have found<br />
purpose in life and are working hard to make<br />
their dreams come true.<br />
What advice would you give to new<br />
or potential franchise buyers?<br />
Don’t buy a business the week after a<br />
worldwide pandemic is declared! But<br />
seriously, I always recommend talking to as<br />
many other franchise owners as possible<br />
because everybody comes from different<br />
backgrounds, they run their businesses in<br />
different ways, and you never know what you<br />
might learn. The other thing is to always to<br />
do the right and honorable thing—no matter<br />
if it will make things harder for you in the<br />
short term.<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 11
<strong>FBR</strong> INSIDER INSIGHTS<br />
Become a<br />
Real Estate<br />
Entrepreneur<br />
with a Professional<br />
House Flipping <strong>Franchise</strong><br />
Find us online!<br />
newagainhouses.com/franchise<br />
@newagainhousesfranchise<br />
@newagainfranchise<br />
New Again Houses<br />
IT’S TIME TO<br />
Thrive!<br />
RANKED #1<br />
TRAVEL AGENCY FRANCHISE<br />
Turn your passion for travel into your own<br />
home-based business and join a community where<br />
more than 30% of business owners are veterans!<br />
Watch our webinar!<br />
OwnATravelBiz.com<br />
800.822.6506<br />
12 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
<strong>FBR</strong> INSIDER INSIGHTS<br />
FEATURED FRANCHISEE<br />
BEN IHDE<br />
Wild Birds Unlimited<br />
Cuyahoga Falls, Ohio<br />
<strong>Franchise</strong> owner since 2021<br />
5 Employees<br />
Long before he became a Wild Birds Unlimited<br />
franchisee, Ben Ihde was a regular customer of<br />
the retail franchise. As a successful businessman<br />
who loved communing with nature and birding—<br />
making the leap into franchise ownership proved<br />
to be a natural fit.<br />
“I thought I could stay in the corporate<br />
world until I realized I really needed flexibility<br />
and to be my own boss. I didn’t want to start<br />
from the ground up, and that’s why franchising<br />
was attractive. Wild Birds Unlimited had the<br />
territories, infrastructure, proven business model,<br />
training, and support I needed. I felt I could really<br />
hit the ground running even though I was not<br />
completely familiar with the industry.”<br />
“Wild Birds Unlimited has a great training<br />
program for new owners around product and<br />
their general way to go to market. They also have<br />
dedicated marketing staff and technical staff.<br />
We also really leaned on our business coach the<br />
franchise provided as well as technical folks to<br />
get the POS infrastructure up to date.”<br />
Ben takes pride in the way he and his wife<br />
transitioned from their previous careers to follow<br />
their passion. “It is very challenging and honestly,<br />
terrifying to walk away from something you did<br />
for 25 years and just start fresh. We saw a link<br />
that said, ‘Learn more about owning a Wild Birds<br />
Unlimited franchise’ and we thought, ‘Let’s check<br />
it out!’ Now we’re already looking to grow past<br />
our current location. With goals, dedication, and<br />
hard work, I really do believe you can accomplish<br />
almost anything!”<br />
For more information on the Wild Birds Unlimited<br />
franchise opportunity:<br />
• Call: 888-730-7108<br />
• Email: franchisedevelopment@wbu.com<br />
• Visit: WBUfranchise.com<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 13
Any Lab Test Now <strong>Franchise</strong>es, Tom and Carrie Powers, Tulsa, Oklahoma<br />
BEST PRACTICES FOR EVALUATING<br />
THE MOST PROFITABLE FRANCHISES<br />
Plus, key findings on this year’s award winners<br />
<strong>Franchise</strong> Business Review has been<br />
researching, surveying, ranking, and<br />
reporting on the top franchises in<br />
North America since 2005. In delving into the<br />
data, year after year, there is one undeniable<br />
truth that consistently shines through. The<br />
potential success of a franchisee is significantly<br />
better when a franchise demonstrates high<br />
<strong>Franchise</strong>e Satisfaction. The fact is that<br />
satisfied business owners and employees<br />
perform better.<br />
Every business owner wants to be profitable.<br />
Here are some tips for finding and<br />
evaluating the most profitable franchise<br />
opportunities.<br />
1. FOLLOW YOUR PASSION<br />
The most successful franchise owners are<br />
passionate about their businesses. They often<br />
choose a business segment that interests them<br />
and inspires them. What’s your passion? What<br />
are your priorities? How would you most like<br />
to spend each working day? Look for a business<br />
concept that interests and excites you.<br />
You’ll be excited about growing your business<br />
when you discover a franchise that makes<br />
sense on paper and ignites your passion!<br />
Do your due diligence. Compare multiple<br />
franchises in the same business sector and the<br />
aspects most important to you. Once you narrow<br />
your search to one or two brands, talk<br />
with the franchisees about their experiences as<br />
owners.<br />
14 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
<strong>FBR</strong> INSIDER INSIGHTS<br />
2. LOOK FOR HIGH<br />
FRANCHISEE SATISFACTION<br />
It’s not surprising that high franchisee satisfaction<br />
drives high performance—and vice<br />
versa. While thousands of franchises claim<br />
to be the best, two-thirds of franchise businesses<br />
are rated as average or below-average<br />
investments. That’s why it’s critical to do your<br />
research. The truth is in the data.<br />
Every year, <strong>Franchise</strong> Business Review<br />
invites all franchise companies based in North<br />
America with ten or more franchise owners to<br />
participate in our <strong>Franchise</strong>e Satisfaction<br />
research at no cost. This in-depth research<br />
reveals the Top 200 <strong>Franchise</strong>s with the highest<br />
satisfaction ratings. We narrow the field<br />
further from the Top 200 <strong>Franchise</strong>s list to<br />
specific business segments, areas of interest,<br />
investment levels, and other criteria. We do<br />
this to help franchisors gain actionable<br />
insights into their franchise system’s overall<br />
health and to empower potential franchise<br />
buyers with the data and insights they need to<br />
make informed buying decisions.<br />
3. DEVELOP A REALISTIC<br />
FINANCIAL PLAN<br />
Most companies include high-level information<br />
in their Financial Performance Representations<br />
(FPR) or Item 19 of a <strong>Franchise</strong><br />
Disclosure Document. Item 19 usually shows<br />
the average gross sales figures from a limited<br />
group of locations. This is a starting point,<br />
but it’s important to collect as much financial<br />
information as possible to gain a solid picture<br />
of the typical gross sales of the business,<br />
common expenses, cost of goods, and profit<br />
margins.<br />
Develop your business plan based on realistic<br />
financial projections. Ask other franchise<br />
owners how long it took for their business to<br />
ramp up and generate profits. Be sure to<br />
budget accordingly and have a solid cash<br />
reserve in the event that your business takes<br />
a little longer or costs a little more to get off<br />
the ground.<br />
4. PLAN FOR THE LONG HAUL<br />
Business ownership is a long-term investment<br />
strategy. Many people have built significant<br />
wealth by owning and operating franchise<br />
businesses. If you hope to see a profit in just<br />
a year or two, franchising may not be right<br />
for you.<br />
The award-winning<br />
brands on this year’s<br />
Most Profitable<br />
<strong>Franchise</strong>s list have at<br />
least 25% of owners<br />
earning annual incomes<br />
of $150,000 or higher.<br />
An important consideration is understanding<br />
the difference between income and equity.<br />
If you have a profitable business, any profits<br />
you personally take out of the business are<br />
considered income. On the other hand, equity<br />
is the long-term value of the business itself<br />
that ideally grows over time. Many business<br />
owners build much of their wealth in the<br />
equity in their business and are able to cash in<br />
on the equity they’ve developed over time<br />
when they ultimately sell the business.<br />
Before purchasing a franchise, be sure to<br />
understand your investment goals and objectives.<br />
Create a long-term plan and hire a<br />
good accountant and franchise attorney to<br />
help review your plans before investing in<br />
any business.<br />
5. SUCCESS REQUIRES HARD WORK<br />
While franchising offers many great opportunities,<br />
owning and operating a successful<br />
franchise business requires much hard work.<br />
“It’s important to have realistic expectations<br />
of business ownership,” said Eric Stites,<br />
Founder and CEO of <strong>Franchise</strong> Business<br />
Review. “Most franchise businesses—like any<br />
new business—require several years of hard<br />
work before they start to really take off. Many<br />
franchisees tell us that building their franchise<br />
business was the hardest but most rewarding<br />
thing they’ve ever done.”<br />
Before investing, ask yourself the tough<br />
questions and do your due diligence. Reviewing<br />
our Most Profitable <strong>Franchise</strong>s list based<br />
on franchisee satisfaction and key financial<br />
criteria is a great place to start.<br />
OUR CRITERIA FOR THIS YEAR’S MOST<br />
PROFITABLE FRANCHISES<br />
To determine this year’s Most Profitable<br />
<strong>Franchise</strong>s, we surveyed nearly 38,000 franchisees<br />
across 385 leading franchise brands.<br />
<strong>Franchise</strong> owners were asked 33 benchmark<br />
questions about their experience and satisfaction<br />
with operating their businesses. Questions<br />
focus on critical areas of the franchise system,<br />
including leadership, financial opportunity,<br />
training, marketing support, operational<br />
support, and franchise culture.<br />
In addition to ranking above the benchmark<br />
for franchisee satisfaction, criteria for<br />
the Most Profitable <strong>Franchise</strong>s List also considered<br />
overall investment level and average<br />
owner incomes. All brands on the list have at<br />
least 25% of their franchise owners earning<br />
annual incomes of $150,000 or higher.<br />
Key findings from <strong>Franchise</strong> Business<br />
Review’s research include:<br />
• The average annual income of franchise<br />
owners is $102,910<br />
• The average annual income of franchise<br />
owners beyond the first two years (considered<br />
the startup period) is $115,688<br />
• The average annual income of franchise<br />
owners who own 2-4 franchise units is<br />
$142,638<br />
• The average annual income of franchise<br />
owners who own 5+ units is $214,418<br />
The data also shows that franchisees from<br />
this year’s Most Profitable <strong>Franchise</strong> brands<br />
rate their satisfaction with their overall financial<br />
performance 19% higher than brands not<br />
on the list, and 9 out of 10 (90%) would<br />
“Recommend their franchise to others.”<br />
“Overall, franchisee income numbers are<br />
down slightly, by about five percent from last<br />
year,” said Stites, “Which is not surprising<br />
given inflation and labor increases. However,<br />
larger, multi-unit franchises are faring better<br />
this year, with reported incomes up by about<br />
five percent. But, franchise owners build<br />
equity over time, so it’s important to consider<br />
the whole investment, including the long-term<br />
value of the business. Much of the wealth that<br />
business owners ultimately realize comes from<br />
long-term equity, which they cash out when<br />
they sell the business.”<br />
Owner satisfaction, profitability, and longterm<br />
return on your investment are three of<br />
the most critical factors to consider before<br />
investing in any franchise business. Our <strong>2023</strong><br />
Most Profitable <strong>Franchise</strong>s list is a great place<br />
to conduct your research. ■<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 15
Best of the Best:<br />
MOST<br />
PROFITABLE<br />
FRANCHISES<br />
(In alphabetical order)<br />
100% Chiropractic<br />
Full-service wellness clinic<br />
Anago Cleaning Systems<br />
Commercial cleaning services<br />
* Any Lab Test Now<br />
Lab testing services<br />
Aqua-Tots<br />
Swim Schools<br />
Survey<br />
Date<br />
Jan.<br />
<strong>2023</strong><br />
June<br />
2022<br />
Aug.<br />
<strong>2023</strong><br />
June<br />
<strong>2023</strong><br />
Min. Cash<br />
Requirement<br />
$100,000<br />
$219,000<br />
$90,000<br />
$200,000<br />
Investment<br />
Range<br />
$297,484 -<br />
$529,180<br />
$219,000 -<br />
$339,000<br />
$144,150 -<br />
$227,900<br />
$502,095 -<br />
$1,150,237<br />
Total<br />
Units<br />
117<br />
1,791<br />
214<br />
138<br />
* Better Homes and Gardens Real Estate<br />
Real estate<br />
Jan.<br />
<strong>2023</strong><br />
$50,000<br />
$113,920 -<br />
$447,500<br />
379<br />
* Budget Blinds<br />
Custom blinds and window coverings<br />
Jan.<br />
<strong>2023</strong><br />
$84,500<br />
$140,500 -<br />
$211,750<br />
1,571<br />
CertaPro Painters<br />
Painting services<br />
April<br />
2022<br />
$85,000<br />
$155,750 -<br />
$216,000<br />
485<br />
* Chicken Salad Chick<br />
Fast-casual restaurant<br />
April<br />
2022<br />
$250,000<br />
$744,500 -<br />
$990,500<br />
237<br />
Explore the List<br />
Online<br />
Critter Control<br />
Wildlife control and removal<br />
Culver’s<br />
Quick-service restaurant<br />
March<br />
2022<br />
Aug.<br />
<strong>2023</strong><br />
$8,075<br />
$500,000<br />
$63,525 -<br />
$169,525<br />
$2,254,000 -<br />
$7,228,000<br />
87<br />
886<br />
* DreamMaker Bath & Kitchen<br />
Home remodeling<br />
June<br />
<strong>2023</strong><br />
$150,000<br />
$211,460 -<br />
$399,185<br />
41<br />
“FASTSIGNS does a great<br />
job putting its franchisees<br />
in a position to succeed.<br />
They give us the tools we<br />
need to customize our<br />
centers to leverage our<br />
own strengths.”<br />
– FASTSIGNS <strong>Franchise</strong>e<br />
Engel & Völkers Americas<br />
Real estate<br />
* Express Employment Professionals<br />
Staffing solutions<br />
* FASTSIGNS<br />
Visual business communications<br />
Freedom Boat Club<br />
Members only boat club<br />
Goldfish Swim School<br />
Swim lessons<br />
Good Feet Worldwide<br />
Arch support experts<br />
Keller Williams<br />
Real estate<br />
April<br />
<strong>2023</strong><br />
July<br />
<strong>2023</strong><br />
Sep.<br />
2022<br />
Oct.<br />
<strong>2023</strong><br />
June<br />
<strong>2023</strong><br />
April<br />
2022<br />
Jan.<br />
<strong>2023</strong><br />
$35,690<br />
$190,000<br />
$80,000<br />
$50,000<br />
$600,000<br />
$50,000<br />
$150,000<br />
$91,690 -<br />
$423,592<br />
$150,000 -<br />
$250,000<br />
$233,555 -<br />
$307,308<br />
$222,500 -<br />
$500,500<br />
$1,673,263 -<br />
$3,723,930<br />
$117,000 -<br />
$348,000<br />
$183,230 -<br />
$336,980<br />
288<br />
857<br />
766<br />
245<br />
143<br />
57<br />
1,122<br />
LaRosa’s Pizzeria<br />
Fast casual<br />
Oct.<br />
2022<br />
$500,000<br />
$800,000 -<br />
$1,000,000<br />
56<br />
Molly Maid<br />
Cleaning services<br />
Oct.<br />
2022<br />
$65,000<br />
$127,200 -<br />
$184,450<br />
504<br />
Mr. Handyman<br />
Home repair services<br />
Oct.<br />
2022<br />
$50,000<br />
$121,000 -<br />
$157,600<br />
334<br />
NextHome<br />
Real estate<br />
Sep.<br />
<strong>2023</strong><br />
$4,500<br />
$16,250 -<br />
$220,345<br />
608<br />
Nothing Bundt Cakes<br />
Snack retailer<br />
May<br />
<strong>2023</strong><br />
$150,000<br />
$440,800 -<br />
$636,500<br />
405<br />
*This brand’s <strong>Franchise</strong>e<br />
Satisfaction Report is available at<br />
www.<strong>Franchise</strong>BusinessReview.com<br />
Orkin Pest Control<br />
Pest control<br />
Palm Beach Tan<br />
Beauty services<br />
Sep.<br />
2022<br />
Sep.<br />
2022<br />
$75,000<br />
$250,000<br />
$84,975 -<br />
$231,200<br />
$629,857 -<br />
$931,877<br />
425<br />
400<br />
16 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
Survey<br />
Date<br />
Min. Cash<br />
Requirement<br />
Investment<br />
Range<br />
Total<br />
Units<br />
Penn Station East Coast Subs<br />
Quick-service restaurant<br />
Oct.<br />
2022<br />
$300,000<br />
$366,693 -<br />
$820,026<br />
319<br />
Pet Supplies Plus<br />
Pet retailer<br />
Oct.<br />
2022<br />
$200,000<br />
$454,870 -<br />
$1,524,200<br />
441<br />
* Pinch A Penny<br />
Pool supplies retailer<br />
Oct.<br />
<strong>2023</strong><br />
$150,000<br />
$471,425 -<br />
$745,200<br />
273<br />
Premier Pools & Spas<br />
Pool building services<br />
Feb.<br />
<strong>2023</strong><br />
$50,000<br />
$48,000 -<br />
$107,500<br />
127<br />
Real Property Management<br />
Residential property management<br />
Realty ONE Group<br />
Real estate<br />
* Sandler<br />
Business consulting & coaching<br />
School of Rock<br />
Music school<br />
Sola Salon Studios<br />
Salon suites<br />
Oct.<br />
2022<br />
March<br />
2022<br />
April<br />
<strong>2023</strong><br />
Nov.<br />
2022<br />
Nov.<br />
2022<br />
$50,000<br />
$15,000<br />
$100,000<br />
$150,000<br />
$500,000<br />
$99,392 -<br />
$146,542<br />
$44,000 -<br />
$223,000<br />
$101,825 -<br />
$147,100<br />
$395,800 -<br />
$537,400<br />
$545,476 -<br />
$1,737,517<br />
378<br />
306<br />
216<br />
288<br />
608<br />
“Sandler’s materials and<br />
content are second to<br />
none, including the new<br />
digital Sandler online<br />
system. Amazing.”<br />
– Sandler <strong>Franchise</strong> Owner<br />
Sotheby’s International Realty<br />
Real estate<br />
Jan.<br />
<strong>2023</strong><br />
$50,000<br />
$112,150 -<br />
$497,400<br />
1,079<br />
* Spherion<br />
Staffing and recruiting<br />
July<br />
2022<br />
$150,000<br />
$214,325 -<br />
$471,975<br />
216<br />
Supporting Strategies<br />
Bookkeeping services<br />
June<br />
2022<br />
$100,000<br />
$74,570 -<br />
$98,190<br />
97<br />
Synergy HomeCare<br />
In-home senior care<br />
May<br />
<strong>2023</strong><br />
$25,000<br />
$47,718 -<br />
$185,833<br />
450<br />
* The Joint<br />
Chiropractic<br />
* The Learning Experience<br />
Early childhood education<br />
Tropical Smoothie Cafe<br />
Fast-casual restaurant<br />
* TWO MEN AND A TRUCK<br />
Moving services<br />
Unishippers<br />
Business shipping<br />
* Visiting Angels<br />
In-home senior care<br />
Jan.<br />
2022<br />
March<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
March<br />
<strong>2023</strong><br />
Jan.<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
$150,000<br />
$150,000<br />
$125,000<br />
$80,000<br />
$40,000<br />
$64,950<br />
$215,297 -<br />
$487,997<br />
$500,000 -<br />
$650,000<br />
$296,500 -<br />
$661,500<br />
$105,000 -<br />
$435,600<br />
$44,565 -<br />
$233,300<br />
$125,460 -<br />
$1,711,505<br />
738<br />
309<br />
1,098<br />
421<br />
212<br />
718<br />
“The overall quality of<br />
our franchise system<br />
has never been better.<br />
I’ve never been happier<br />
as a franchise owner.”<br />
– TWO MEN AND A TRUCK <strong>Franchise</strong>e<br />
Weed Man<br />
Lawn care<br />
Oct.<br />
<strong>2023</strong><br />
$60,000<br />
$80,535 -<br />
$107,785<br />
343<br />
Weichert Real Estate Affiliates<br />
Real estate<br />
Sep.<br />
<strong>2023</strong><br />
$25,000<br />
$62,500 -<br />
$326,200<br />
377<br />
Wetzel’s Pretzels<br />
Quick-service restaurant<br />
Oct.<br />
<strong>2023</strong><br />
$100,000<br />
$167,900 -<br />
$683,650<br />
329<br />
Wingstop<br />
Quick-service restaurant<br />
Nov.<br />
2022<br />
$600,000<br />
$347,600 -<br />
$759,100<br />
1916<br />
YESCO<br />
Visual business communications<br />
April<br />
<strong>2023</strong><br />
$60,000<br />
$64,300 -<br />
$390,000<br />
59<br />
Zaxby’s<br />
Fast-casual restaurant<br />
Sep.<br />
<strong>2023</strong><br />
$500,000<br />
$501,700 -<br />
$950,200<br />
911<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 17
<strong>FBR</strong> INSIDER INSIGHTS<br />
Chicken Salad Chick<br />
Average<br />
Unit Sales<br />
$1,406,088*<br />
(Closed on Sunday)<br />
ChickenSaladChick.com/Franchising<br />
Multiple<br />
Revenue<br />
Streams<br />
Dine In, Take Out,<br />
Drive-Thru, Catering,<br />
Off-Premise<br />
Join Our Family of<br />
<strong>Franchise</strong> Owners<br />
*This discloses 2022 average unit volume for all 130 franchised Restaurants that operated during all of 2022. 62 (or 48%) of these 130<br />
franchised Restaurants exceeded this AUV number during 2022. A new franchisee’s results may differ from the represented<br />
performance. There is no assurance that you will do as well and you must accept that risk. These figures appear in Item 19 of our<br />
amended 2022 <strong>Franchise</strong> Disclosure Document with other historical financial performance information for franchised and<br />
affiliate-owned Restaurants.<br />
Please refer to our 2022 <strong>Franchise</strong> Disclosure Document for additional information. This information is not intended as an offer to sell,<br />
or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states regulate the offer<br />
and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode<br />
Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states,<br />
we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in<br />
your state. <strong>Franchise</strong> offerings are made only after we provide a <strong>Franchise</strong> Disclosure Document.<br />
18 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
<strong>FBR</strong> INSIDER INSIGHTS<br />
JOIN THE<br />
FAST-GROWING<br />
FRANCHISE SYSTEM<br />
FOR VETERANS<br />
You call the shots!<br />
A proven system to launch<br />
your legacy of business<br />
ownership. All Veterans<br />
receive a 25% discount!<br />
Scan with<br />
your phone<br />
to learn more<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 19
<strong>FBR</strong> INSIDER INSIGHTS<br />
WHAT DOES IT MEAN TO BE<br />
AN INNOVATIVE FRANCHISE?<br />
38,000 franchise owners weigh in<br />
For a franchise to be considered<br />
innovative, its parent company and<br />
its operations must demonstrate a<br />
commitment to creative and forward-thinking<br />
approaches in various aspects of its business.<br />
Some key aspects illustrate what it means for a<br />
franchise to be innovative:<br />
PRODUCT AND SERVICE DEVELOPMENT:<br />
Innovative franchises continuously strive to<br />
develop new and improved products or<br />
services that cater to changing customer<br />
preferences or market trends. They may<br />
introduce unique and cutting-edge offerings<br />
that stand out in the industry.<br />
OPERATIONAL EFFICIENCY:<br />
Innovation impacts how a franchise operates.<br />
Innovative franchises focus on streamlining<br />
processes, adopting the latest technologies,<br />
or implementing more efficient and<br />
sustainable practices to reduce costs, enhance<br />
productivity, and improve the overall<br />
customer experience.<br />
MARKETING AND BRANDING:<br />
Innovative franchises are often at the forefront<br />
of marketing trends. They use creative, datadriven<br />
strategies to reach their target audience<br />
and create a strong brand presence, setting<br />
themselves apart from competitors.<br />
FRANCHISEE SUPPORT:<br />
Forward-thinking franchises prioritize the<br />
success of their franchisees by providing<br />
them with resources, training, and tools<br />
that empower them to thrive in their local<br />
markets. This may include ongoing education<br />
and support for adapting to industry changes<br />
or digital tools that streamline day-to-day<br />
business operations, marketing, and recordkeeping.<br />
ADAPTATION AND FLEXIBILITY:<br />
Franchising innovations often involve adapting<br />
quickly to evolving market conditions,<br />
Scott and Gerri Anne Morris, Bahama Bucks <strong>Franchise</strong> Owners, Round Rock and Leander Texas<br />
economic factors, and new technologies. This<br />
adaptability allows franchises to stay relevant<br />
and competitive over time.<br />
CUSTOMER EXPERIENCE:<br />
Innovative franchises strongly emphasize<br />
enhancing the customer experience and<br />
customer retention. This could involve<br />
implementing technology-driven solutions,<br />
personalized services, or unique customer<br />
engagement strategies.<br />
DIGITAL TRANSFORMATION:<br />
In today’s digital age, innovation often includes<br />
integrating digital tools and platforms, such as<br />
mobile apps, e-commerce, or online ordering<br />
systems, to meet customer expectations and<br />
streamline operations.<br />
FEEDBACK AND IMPROVEMENT:<br />
Being an innovative franchise involves a<br />
dynamic approach to business that focuses<br />
on creativity, adaptability, and a commitment<br />
to staying ahead of the competition. This can<br />
lead to sustainable growth, increased franchisee<br />
satisfaction, and a strong position in the<br />
market.<br />
To determine this year’s Most Innovative<br />
<strong>Franchise</strong>s, <strong>FBR</strong> surveyed 38,000 franchise<br />
owners representing more than 385 leading<br />
franchise brands to learn how agile, resilient,<br />
sustainable, and innovative they believe their<br />
franchise system is. Our list includes franchise<br />
brands with the highest combined scores in<br />
innovation, leadership, and overall franchisee<br />
satisfaction to bring you this year’s 100 Most<br />
Innovative <strong>Franchise</strong>s. ■<br />
20 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
<strong>FBR</strong> INSIDER INSIGHTS<br />
Brand Recognition<br />
Starting a business from scratch takes<br />
time and money. <strong>Franchise</strong>s, on the other<br />
hand, provide well-known services and<br />
products with established customer<br />
bases already built in.<br />
Proven Business Model<br />
Franchising is a multi-billion dollar global<br />
industry, and it shows no signs of slowing<br />
down. Why? Because it’s proven to be a<br />
very successful business model.<br />
Be Your Own Boss<br />
<strong>Franchise</strong> owners are in business for<br />
themselves, but not by themselves.<br />
That’s the advantage of being part<br />
of a successful franchise system.<br />
Established Playbook<br />
Starting any business is risky. But the<br />
risk is lower when opening a<br />
franchise because you’re buying into<br />
a time-tested business system.<br />
ADVANTAGES<br />
OF FRANCHISING<br />
Buying Power<br />
A franchisor can use the size of its<br />
network to purchase goods at a deep<br />
discount that every franchisee benefits<br />
from. A lower cost of goods lowers the<br />
overall operation costs of the franchise.<br />
Business Assistance<br />
<strong>Franchise</strong>s will share financial<br />
metrics, best practices, and other<br />
proprietary information to help you<br />
operate a more successful business.<br />
Bigger Profits<br />
In general, franchises see higher profits than<br />
independently established businesses. Most<br />
franchises have recognizable brands that<br />
customers seek out. This often results in<br />
higher profits for franchisees.<br />
<strong>Franchise</strong>e Satisfaction<br />
Franchisors looking to build a successful<br />
franchise system follow one Golden Rule:<br />
treat your franchisees like gold. Happy and<br />
successful franchise owners create a<br />
stronger, healthier franchise system.<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 21
Best of the Best:<br />
MOST<br />
INNOVATIVE<br />
FRANCHISES<br />
(In alphabetical order)<br />
100% Chiropractic<br />
Full-service wellness clinic<br />
* 360clean<br />
Commercial cleaning services<br />
A&W Restaurants<br />
Fast-casual restaurant<br />
* ActionCOACH<br />
Business coaching<br />
Survey<br />
Date<br />
Jan.<br />
<strong>2023</strong><br />
Sep.<br />
<strong>2023</strong><br />
Sep.<br />
2022<br />
Jan.<br />
<strong>2023</strong><br />
Min. Cash<br />
Requirement<br />
$100,000<br />
$15,000<br />
$200,000<br />
$100,000<br />
Investment<br />
Range<br />
$297,484 -<br />
$529,180<br />
$21,800 -<br />
$36,500<br />
$278,285 -<br />
$1,594,889<br />
$139,951 -<br />
$317,022<br />
Total<br />
Units<br />
117<br />
67<br />
1,906<br />
1,330<br />
Aire-Master of America<br />
Commercial hygiene service<br />
Feb.<br />
<strong>2023</strong><br />
$50,000<br />
$54,984 -<br />
$160,900<br />
117<br />
Amazing Athletes<br />
Early childhood development<br />
April<br />
<strong>2023</strong><br />
$50,000<br />
$63,050 -<br />
$105,500<br />
110<br />
Anago Cleaning Systems<br />
Commercial cleaning services<br />
June<br />
2022<br />
$219,000<br />
$219,000 -<br />
$339,000<br />
1,791<br />
Auto Appraisal Network<br />
Automotive appraisal services<br />
Oct.<br />
<strong>2023</strong><br />
$3,000<br />
$16,700 -<br />
$44,275<br />
21<br />
Explore the List<br />
Online<br />
Bahama Buck’s<br />
Ice cream, yogurt, frozen treats<br />
Ben & Jerry’s<br />
Ice cream, yogurt, frozen treats<br />
April<br />
2022<br />
April<br />
<strong>2023</strong><br />
$100,000<br />
$100,000<br />
$445,000 -<br />
$1,180,000<br />
$152,200 -<br />
$546,800<br />
114<br />
556<br />
* Better Homes and Gardens Real Estate<br />
Real estate<br />
Jan.<br />
<strong>2023</strong><br />
$50,000<br />
$113,920 -<br />
$447,500<br />
379<br />
* Budget Blinds<br />
Custom blinds and window coverings<br />
Jan.<br />
<strong>2023</strong><br />
$84,500<br />
$140,500 -<br />
$211,750<br />
1,571<br />
“It is staggering how much<br />
progress Cruise Planners<br />
has made over the years!<br />
I feel like the home office<br />
spends every waking<br />
hour striving towards<br />
perfection.”<br />
– Cruise Planners <strong>Franchise</strong> Owner<br />
Card My Yard<br />
Yard greeting signs<br />
CertaPro Painters<br />
Painting services<br />
* Christian Brothers Automotive<br />
Automotive repair<br />
Complete Weddings + Events<br />
Wedding and event services<br />
Conserva Irrigation<br />
Residential & commercial lawn services<br />
* Cruise Planners<br />
Travel agency<br />
June<br />
2022<br />
April<br />
2022<br />
Oct.<br />
<strong>2023</strong><br />
Sep.<br />
<strong>2023</strong><br />
April<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
$8,000<br />
$85,000<br />
$85,000<br />
$50,000<br />
$8,000 -<br />
$19,800<br />
$155,750 -<br />
$216,000<br />
$520,250 -<br />
$640,400<br />
$56,820 -<br />
$71,050<br />
538<br />
485<br />
272<br />
70<br />
N/A N/A 91<br />
$6,995<br />
$6,995 -<br />
$23,465<br />
2,500<br />
Culver’s<br />
Quick-service restaurant<br />
Aug.<br />
<strong>2023</strong><br />
$500,000<br />
$2,254,000 -<br />
$7,228,000<br />
886<br />
Dogtopia<br />
Dog daycare & boarding<br />
Oct.<br />
<strong>2023</strong><br />
$300,000<br />
$780,104 -<br />
$1,469,845<br />
223<br />
* Dream Vacations-CruiseOne<br />
Travel agency<br />
April<br />
<strong>2023</strong><br />
$3,500<br />
$1,795 -<br />
$21,000<br />
1,703<br />
* DreamMaker Bath & Kitchen<br />
Home remodeling<br />
June<br />
<strong>2023</strong><br />
$150,000<br />
$211,460 -<br />
$399,185<br />
41<br />
Engel & Völkers Americas<br />
Real estate<br />
April<br />
<strong>2023</strong><br />
$35,690<br />
$91,690 -<br />
$423,592<br />
288<br />
*This brand’s <strong>Franchise</strong>e<br />
Satisfaction Report is available at<br />
www.<strong>Franchise</strong>BusinessReview.com<br />
Estrella Insurance<br />
Financial services<br />
EverLine Coatings and Services<br />
Line striping & pavement services<br />
Sep.<br />
2022<br />
Oct.<br />
2022<br />
$25,000<br />
$75,000<br />
$49,950 -<br />
$84,000<br />
$148,976 -<br />
$293,967<br />
194<br />
334<br />
22 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
Survey<br />
Date<br />
Min. Cash<br />
Requirement<br />
Investment<br />
Range<br />
Total<br />
Units<br />
* Expedia Cruises<br />
Travel agency<br />
* Express Employment Professionals<br />
Staffing solutions<br />
Fastest Labs<br />
Drug, alcohol, DNA testing<br />
* FASTSIGNS<br />
Visual business communications<br />
* Fibrenew<br />
Leather & vinyl repair services<br />
Fish Window Cleaning<br />
Window cleaning<br />
Fit4Mom<br />
Fitness programs<br />
* FocalPoint International, Inc.<br />
Business coaching services<br />
May<br />
<strong>2023</strong><br />
July<br />
<strong>2023</strong><br />
Feb.<br />
2022<br />
Sep.<br />
2022<br />
Sep.<br />
2022<br />
Aug.<br />
2022<br />
April<br />
<strong>2023</strong><br />
April<br />
<strong>2023</strong><br />
$250,000<br />
$190,000<br />
$75,000<br />
$80,000<br />
$15,000<br />
$100,000<br />
$5,495<br />
$71,600<br />
$167,250 -<br />
$292,245<br />
$150,000 -<br />
$250,000<br />
$101,150 -<br />
$132,700<br />
$233,555 -<br />
$307,308<br />
$67,230 -<br />
$119,300<br />
$105,300 -<br />
$170,000<br />
$8,245 -<br />
$28,685<br />
$71,600 -<br />
$80,000<br />
260<br />
857<br />
133<br />
766<br />
305<br />
275<br />
225<br />
182<br />
“The quality of products<br />
and services—business<br />
coaching STACK, executive<br />
coaching modules, life<br />
performance coaching<br />
modules—is second to<br />
none! They continually roll<br />
out new products, services,<br />
methods, and tools.”<br />
– FocalPoint Coaching <strong>Franchise</strong> Owner<br />
Freedom Boat Club<br />
Members only boat club<br />
Oct.<br />
2022<br />
$50,000<br />
$222,500 -<br />
$500,500<br />
245<br />
FYZICAL Therapy & Balance Centers<br />
Physical therapy centers<br />
June<br />
<strong>2023</strong><br />
$120,000<br />
$191,750 -<br />
$479,000<br />
447<br />
Gotcha Covered<br />
Home window services<br />
Jan.<br />
<strong>2023</strong><br />
$50,000<br />
$100,050 -<br />
$122,055<br />
144<br />
Heaven’s Best Carpet/ Upholstery Cleaning<br />
Carpet and upholstery cleaning<br />
Feb.<br />
<strong>2023</strong><br />
$25,900<br />
$41,900 -<br />
$110,000<br />
416<br />
Ideal Siding<br />
Home remodeling servicest<br />
July<br />
<strong>2023</strong><br />
$20,000<br />
$82,500 -<br />
$127,500<br />
36<br />
* Image One<br />
Commercial cleaning services<br />
Nov.<br />
2022<br />
$50,000<br />
$42,775 -<br />
$216,674<br />
18<br />
JFE Franchising<br />
Full-service sushi<br />
July<br />
2022<br />
N/A<br />
$20,749 -<br />
$331,732<br />
877<br />
Junk King<br />
Junk removal<br />
Oct.<br />
2022<br />
$50,000<br />
$93,300 -<br />
$180,000<br />
177<br />
Kampgrounds of America/KOA<br />
Camping services<br />
Keller Williams<br />
Real estate<br />
* Kitchen Solvers<br />
Home remodeling<br />
* Kitchen Tune-Up<br />
Home remodeling<br />
* Kona Ice<br />
Frozen treats<br />
Massage Luxe International, LLC<br />
Spa services<br />
Miracle Method Surface Refinishing<br />
Bathroom and kitchen remodeling<br />
Aug.<br />
2022<br />
Jan.<br />
<strong>2023</strong><br />
Sep.<br />
<strong>2023</strong><br />
Jan.<br />
<strong>2023</strong><br />
July<br />
<strong>2023</strong><br />
July<br />
<strong>2023</strong><br />
Dec.<br />
2022<br />
$500,000<br />
$150,000<br />
$60,000<br />
$81,930<br />
$20,000<br />
$120,000<br />
$85,000<br />
$30,250 -<br />
$9,172,925<br />
$183,230 -<br />
$336,980<br />
$99,739 -<br />
$134,014<br />
$129,930 -<br />
$188,850<br />
$149,995 -<br />
$189,300<br />
$414,700 -<br />
$768,000<br />
$84,500 -<br />
$180,000<br />
451<br />
1,122<br />
55<br />
297<br />
1,666<br />
83<br />
161<br />
“They provide excellent<br />
and very thorough<br />
training. They continually<br />
embrace new, cuttingedge<br />
technology to<br />
remain a pioneer in the<br />
kitchen industry.”<br />
– Kitchen Tune-Up <strong>Franchise</strong> Owner<br />
* New Again Houses<br />
Real estate<br />
Sep.<br />
2022<br />
$42,500<br />
$94,000 -<br />
$180,000<br />
42<br />
New Creations<br />
Restoration services<br />
Oct.<br />
<strong>2023</strong><br />
$82,090<br />
$74,420 -<br />
$142,700<br />
74<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 23
Best of the Best:<br />
MOST<br />
INNOVATIVE<br />
FRANCHISES<br />
(In alphabetical order)<br />
NextHome<br />
Real estate<br />
Oasis Senior Advisors<br />
Senior care advisors<br />
Office Pride<br />
Commercial cleaning services<br />
Orangetheory Fitness<br />
Fitness club<br />
Survey<br />
Date<br />
Sep.<br />
<strong>2023</strong><br />
Nov.<br />
2022<br />
Sep.<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
Min. Cash<br />
Requirement<br />
$4,500<br />
$40,000<br />
N/A<br />
$150,000<br />
Investment<br />
Range<br />
$16,250 -<br />
$220,345<br />
$64,890 -<br />
$109,590<br />
$70,900 -<br />
$117,700<br />
$657,542 -<br />
$2,105,322<br />
Total<br />
Units<br />
608<br />
118<br />
145<br />
1,616<br />
* Our Town America<br />
Advertising services<br />
Sep.<br />
<strong>2023</strong><br />
$70,000<br />
$64,200 -<br />
$86,500<br />
44<br />
“Safari Kid <strong>Franchise</strong>es are<br />
properly trained to run<br />
their franchise and<br />
supported at every stage<br />
of their franchise<br />
ownership experience.”<br />
– Safari Kid <strong>Franchise</strong>e<br />
Outdoor Lighting Perspectives<br />
Residential lighting servies<br />
Painting With a Twist<br />
Paint & sip<br />
* Payroll Vault Franchising<br />
Payroll services<br />
Pet Supplies Plus<br />
Pet retailer<br />
* Pinch A Penny<br />
Pool supplies retailer<br />
* Pizza Factory<br />
Fast-casual restaurant<br />
April<br />
<strong>2023</strong><br />
May<br />
<strong>2023</strong><br />
Aug.<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
Oct.<br />
<strong>2023</strong><br />
June<br />
<strong>2023</strong><br />
$60,000<br />
$80,000<br />
$56,000<br />
$200,000<br />
$150,000<br />
$90,000<br />
$85,025 -<br />
$184,050<br />
$121,500 -<br />
$261,000<br />
$65,460 -<br />
$99,970<br />
$454,870 -<br />
$1,524,200<br />
$471,425 -<br />
$745,200<br />
$274,000 -<br />
$542,000<br />
121<br />
218<br />
61<br />
441<br />
273<br />
109<br />
Premier Pools & Spas<br />
Pool building services<br />
Feb.<br />
<strong>2023</strong><br />
$50,000<br />
$48,000 -<br />
$107,500<br />
127<br />
Realty ONE Group<br />
Real estate<br />
March<br />
2022<br />
$15,000<br />
$44,000 -<br />
$223,000<br />
306<br />
Rhea Lana’s<br />
Children’s consignment<br />
Jan.<br />
<strong>2023</strong><br />
$13,500<br />
$22,600 -<br />
$32,000<br />
106<br />
“I’m lucky and very<br />
honored to be a Snap-on<br />
Dealer. What a COOL<br />
career! They are super<br />
supportive of their dealers<br />
and make it easy to scaleup<br />
your business.”<br />
* Safari Kid<br />
Children’s services<br />
* Sandler<br />
Business consulting & coaching<br />
School of Rock<br />
Music school<br />
* Senior Care Authority<br />
Assisted living placement services<br />
Singers Company<br />
Children’s music services<br />
Feb.<br />
<strong>2023</strong><br />
April<br />
<strong>2023</strong><br />
Nov.<br />
2022<br />
March<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
$150,000<br />
$100,000<br />
$150,000<br />
$50,000<br />
$23,500<br />
$200,000 -<br />
$1,000,000<br />
$101,825 -<br />
$147,100<br />
$395,800 -<br />
$537,400<br />
$71,095 -<br />
$90,495<br />
$14,500 -<br />
$29,380<br />
30<br />
216<br />
288<br />
89<br />
70<br />
– Snap-on Tools <strong>Franchise</strong> Owner<br />
* Snap-on Tools<br />
Professional tools & franchise<br />
Aug.<br />
<strong>2023</strong><br />
$44,121<br />
$201,433 -<br />
$465,436<br />
4,512<br />
* Soccer Shots<br />
Youth sports<br />
June<br />
<strong>2023</strong><br />
$20,000<br />
$42,950 -<br />
$54,300<br />
284<br />
Sotheby’s International Realty<br />
Real estate<br />
Jan.<br />
<strong>2023</strong><br />
$50,000<br />
$112,150 -<br />
$497,400<br />
1,079<br />
* Spherion<br />
Staffing and recruiting<br />
July<br />
2022<br />
$150,000<br />
$214,325 -<br />
$471,975<br />
216<br />
*This brand’s <strong>Franchise</strong>e<br />
Satisfaction Report is available at<br />
www.<strong>Franchise</strong>BusinessReview.com<br />
* Spoiled Rotten Photography<br />
Child portrait services<br />
Stretch Zone<br />
Professional stretching services<br />
Aug.<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
$45,000<br />
$65,475<br />
$42,500 -<br />
$58,300<br />
$123,930 -<br />
$226,949<br />
17<br />
300<br />
24 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
Survey<br />
Date<br />
Min. Cash<br />
Requirement<br />
Investment<br />
Range<br />
Total<br />
Units<br />
Superior Fence & Rail<br />
Residential fence installation<br />
April<br />
<strong>2023</strong><br />
N/A<br />
$133,000 -<br />
$209,000<br />
50<br />
Supporting Strategies<br />
Bookkeeping services<br />
June<br />
2022<br />
$100,000<br />
$74,570 -<br />
$98,190<br />
97<br />
Surface Specialists Systems<br />
Home services<br />
June<br />
<strong>2023</strong><br />
$25,000<br />
$43,000 -<br />
$56,000<br />
48<br />
Synergy HomeCare<br />
In-home senior care<br />
TAPinto.net<br />
Advertising services<br />
TeamLogic IT<br />
IT services<br />
The Brothers that just do Gutters<br />
Gutter install, repair & cleaning<br />
The Coder School<br />
Coding teaching services<br />
* The Entrepreneur’s Source<br />
Career ownership coaching<br />
* The Glass Guru<br />
Window restoration<br />
May<br />
<strong>2023</strong><br />
May<br />
<strong>2023</strong><br />
Oct.<br />
<strong>2023</strong><br />
Aug.<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
Feb.<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
$25,000<br />
N/A<br />
$60,000<br />
$75,000<br />
$50,000<br />
$100,000<br />
$25,000<br />
$47,718 -<br />
$185,833<br />
$7,475 -<br />
$11,025<br />
$110,918 -<br />
$142,709<br />
$143,750 -<br />
$205,000<br />
$77,700 -<br />
$163,950<br />
$114,350 -<br />
$125,950<br />
$95,755 -<br />
$193,030<br />
450<br />
92<br />
265<br />
108<br />
60<br />
148<br />
84<br />
“This is the perfect<br />
opportunity to serve my<br />
community while being<br />
my own boss. I am<br />
continually rewarded by<br />
helping individuals living<br />
meaningful lives while<br />
navigating disabilities.”<br />
– SYNERGY HomeCare <strong>Franchise</strong>e<br />
* The Learning Experience<br />
Early childhood education<br />
March<br />
<strong>2023</strong><br />
$150,000<br />
$500,000 -<br />
$650,000<br />
309<br />
The N2 Company<br />
Targeted marketing solutions<br />
Jan.<br />
2022<br />
N/A<br />
$975 -<br />
$9,800<br />
768<br />
The Wendy’s Company<br />
Quick-service restaurant<br />
June<br />
<strong>2023</strong><br />
$500,000<br />
$330,000 -<br />
$3,700,000<br />
7,095<br />
* TSS Photography<br />
Sports, school & event photography<br />
* TWO MEN AND A TRUCK<br />
Moving services<br />
Unishippers<br />
Business shipping<br />
United Country Real Estate<br />
Real estate<br />
* Visiting Angels<br />
In-home senior care<br />
Feb.<br />
<strong>2023</strong><br />
March<br />
<strong>2023</strong><br />
Jan<br />
<strong>2023</strong><br />
Oct.<br />
<strong>2023</strong><br />
Oct.<br />
2022<br />
$10,500<br />
$80,000<br />
$40,000<br />
$15,000<br />
$64,950<br />
$20,415 -<br />
$74,725<br />
$105,000 -<br />
$435,600<br />
$44,565 -<br />
$233,300<br />
$10,875 -<br />
$50,380<br />
$125,460 -<br />
$1,711,505<br />
173<br />
421<br />
212<br />
474<br />
718<br />
“The Glass Guru offers<br />
a great financial<br />
opportunity—from<br />
startup through scale<br />
up—with a lot of room<br />
for growth ahead.”<br />
We Sell Restaurants<br />
Restaurant sales services<br />
Aug.<br />
<strong>2023</strong><br />
$75,000<br />
$70,625 -<br />
$105,400<br />
44<br />
– The Glass Guru <strong>Franchise</strong>e<br />
Weed Man<br />
Lawn care<br />
Oct.<br />
<strong>2023</strong><br />
$60,000<br />
$80,535 -<br />
$107,785<br />
343<br />
Weichert Real Estate Affiliates<br />
Real estate<br />
Sep.<br />
<strong>2023</strong><br />
$25,000<br />
$62,500 -<br />
$326,200<br />
377<br />
Wetzel’s Pretzels<br />
Quick-service restaurant<br />
Oct.<br />
<strong>2023</strong><br />
$100,000<br />
$167,900 -<br />
$683,650<br />
329<br />
* Wild Birds Unlimited<br />
Nature retailer<br />
Oct.<br />
<strong>2023</strong><br />
$40,000<br />
$209,425 -<br />
$350,037<br />
358<br />
Wingstop<br />
Quick-service restaurant<br />
Nov.<br />
2022<br />
$600,000<br />
$347,600 -<br />
$759,100<br />
1,916<br />
Zoom Drain<br />
Residential plumbing services<br />
July<br />
<strong>2023</strong><br />
$49,500<br />
$227,802 -<br />
$428,456<br />
38<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 25
<strong>2023</strong><br />
TOP 200<br />
FRANCHISES<br />
Today’s leading brands based on <strong>FBR</strong>’s owner satisfaction data.<br />
Each year <strong>Franchise</strong> Business Review recognizes the Top 200 <strong>Franchise</strong>s in the U.S. and Canada for excellence<br />
in achieving high franchisee satisfaction. Many of the brands listed below also make it onto our category specific<br />
awards lists that are featured throughout the year in this quarterly report and on our website.<br />
* Full Satisfaction Reports are available at <strong>Franchise</strong>BusinessReview.com.<br />
ADVERTISING & SALES<br />
The N2 Company<br />
* Our Town America<br />
TAPinto.net<br />
Town Money Saver<br />
Discovery Map International<br />
AUTOMOTIVE<br />
* Christian Brothers Automotive<br />
Auto Appraisal Network<br />
* Snap-on Tools<br />
Tint World<br />
Ziebart<br />
Moran Family of Brands<br />
RNR Tire Express<br />
BUSINESS SERVICES<br />
* FASTSIGNS<br />
* Express Employment Professionals<br />
We Sell Restaurants<br />
* Spherion<br />
* ActionCOACH<br />
* Sandler Training<br />
Crestcom<br />
Network in Action<br />
Unishippers<br />
Supporting Strategies<br />
NEXTAFF<br />
YESCO<br />
* The Entrepreneur’s Source<br />
Alphagraphics<br />
FranNet<br />
AtWork Group<br />
* InXpress<br />
CHILD SERVICES<br />
* Spoiled Rotten Photography<br />
Singers Company<br />
* Soccer Shots<br />
* Skyhawks Sports Academy<br />
Amazing Athletes<br />
Young Rembrandts<br />
TGA Premier Sports<br />
CLEANING & MAINTENANCE<br />
Anago Cleaning Systems<br />
Aire-Master of America<br />
* 360clean<br />
* PuroClean<br />
* Image One<br />
Molly Maid<br />
Office Pride<br />
Green Home Solutions<br />
* The Maids<br />
Stratus Building Solutions<br />
EDUCATION<br />
* The Learning Experience<br />
The Coder School<br />
The Goddard School<br />
* Mathnasium<br />
Creative World School<br />
School of Rock<br />
Huntington Learning Center<br />
FINANCIAL & TAX<br />
* Payroll Vault<br />
We Insure<br />
Estrella Insurance<br />
ATAX<br />
FITNESS<br />
Planet Fitness<br />
Orangetheory Fitness<br />
30-Minute Hit<br />
FOOD & BEVERAGE<br />
* Kona Ice<br />
Culver’s<br />
Wetzel’s Pretzels<br />
Pizza Ranch<br />
Nothing Bundt Cakes<br />
Penn Station East Coast Subs<br />
Tropical Smoothie Cafe<br />
The Wendy’s Company<br />
A&W Restaurants<br />
* Pizza Factory<br />
JFE Franchising<br />
TGI Fridays<br />
* Bahama Buck’s<br />
Wingstop<br />
LaRosa’s Pizzeria<br />
BIGGBY COFFEE<br />
Ellianos Coffee Company<br />
* Checkers & Rally’s<br />
* The Haagen-Dazs Shoppe Company<br />
Slim Chickens<br />
Zaxby’s<br />
Ben & Jerry’s<br />
Aroma Joe’s<br />
Acai Express<br />
* Chicken Salad Chick<br />
Wayback Burgers<br />
26 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
FOOD & BEVERAGE (CONT.)<br />
Wings Etc.<br />
Kolache Factory<br />
Walk-On’s Sports Bistreaux<br />
The Human Bean<br />
* East Coast Wings + Grill<br />
Teriyaki Madness<br />
Donatos Pizza<br />
HEALTH & PERSONAL SERVICES<br />
100% Chiropractic<br />
Fastest Labs<br />
FYZICAL Therapy & Balance Centers<br />
Palm Beach Tan<br />
* The Joint<br />
* Any Lab Test Now<br />
Stretch Zone<br />
QC Kinetix<br />
Sola Salon Studios<br />
Hammer & Nails<br />
Blo Blow Dry Bar<br />
HOME SERVICES<br />
Premier Pools & Spas<br />
* DreamMaker Bath & Kitchen<br />
CertaPro Painters<br />
Surface Specialists Systems<br />
Mr. Handyman<br />
Miracle Method Surface Refinishing<br />
Dryer Vent Squad<br />
The Brothers that just do Gutters<br />
* Kitchen Solvers<br />
ACE Handyman Services<br />
Gotcha Covered<br />
Granite Garage Floors<br />
WOW 1 DAY PAINTING<br />
USA Insulation<br />
Mr. Appliance<br />
Mr. Electric<br />
Premier Pool Service<br />
Mr. Rooter Plumbing<br />
Storm Guard<br />
Go Mini’s<br />
PET SERVICES<br />
Dogtopia<br />
Pet Supplies Plus<br />
Hounds Town USA<br />
K9 Resorts Luxury Pet Hotel<br />
Scenthound<br />
REAL ESTATE<br />
NextHome<br />
Keller Williams<br />
Realty ONE Group<br />
* New Again Houses<br />
Weichert Real Estate Affiliates<br />
Sotheby’s International Realty<br />
Better Homes and Gardens Real Estate<br />
Engel & Völkers Americas<br />
Coldwell Banker<br />
United Country Real Estate<br />
Century 21 Real Estate<br />
HomeSmart<br />
JPAR Real Estate<br />
* HomeVestors of America<br />
ERA<br />
Real Property Management<br />
Epcon Communities<br />
PropertyGuys.com<br />
RECREATION<br />
American Poolplayers Association<br />
Freedom Boat Club<br />
Kampgrounds of America/KOA<br />
British Swim School<br />
Goldfish Swim School<br />
Aqua-Tots<br />
* Yogi Bear’s Jellystone Park<br />
Streamline Brands<br />
RETAIL<br />
Rhea Lana’s<br />
* Pinch A Penny<br />
* Wild Birds Unlimited<br />
Good Feet Worldwide<br />
Learning Express<br />
Verlo Mattress<br />
Your CBD Store<br />
Just Between Friends<br />
SENIOR CARE<br />
* Visiting Angels<br />
* A Place At Home<br />
SYNERGY HomeCare<br />
Right at Home<br />
Oasis Senior Advisors<br />
Assisting Hands<br />
* Senior Care Authority<br />
SENIOR CARE (CONT.)<br />
* CarePatrol<br />
Griswold Home Care<br />
* HomeWell Care Services<br />
* Caring Senior Service<br />
SERVICES<br />
* TWO MEN AND A TRUCK<br />
* Fibrenew<br />
Weed Man<br />
Card My Yard<br />
Fish Window Cleaning<br />
GrassRoots Turf<br />
EverLine Coatings and Services<br />
New Creations<br />
Complete Weddings + Events<br />
LIME Painting<br />
* The Glass Guru<br />
Orkin Pest Control<br />
Glass Doctor<br />
Junk King<br />
Critter Control<br />
College Hunks Hauling Junk & Moving<br />
Junkluggers<br />
Truly Nolen of America<br />
Concrete Craft<br />
Mobility Plus<br />
PIRTEK<br />
NaturaLawn of America<br />
TECHNOLOGY<br />
TeamLogic IT<br />
Wireless Zone<br />
TRAVEL SERVICES<br />
* Cruise Planners<br />
* Dream Vacations<br />
* Full Satisfaction Report Available<br />
at <strong>Franchise</strong>BusinessReview.com<br />
To check out<br />
the complete<br />
list and details<br />
for our Top 200<br />
winners scan<br />
the QR code.<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 27
<strong>FBR</strong> INSIDER INSIGHTS<br />
SERVICES<br />
SERVICES<br />
SERVICES<br />
Mosquito Squad<br />
Min. Cash Required: $50,000<br />
Investment Range: $164,530 – $217,125<br />
Mosquito Squad is an award-winning mosquito<br />
control, bug spraying, and tick prevention<br />
franchise. They sit at the top of a $26.2 billion<br />
dollar industry and are seeking new franchise<br />
owners! By joining Mosquito Squad, franchise<br />
owners can enjoy the following benefits: -<br />
Multiple Revenue Streams - No Royalty Fees for<br />
12 Months - Large, Protected <strong>Franchise</strong> Territories<br />
- World-class Support And more... Take advantage<br />
of this profitable, and growing industry! If you’re<br />
looking for an established franchise with a strong<br />
owner network, Mosquito Squad may be perfect<br />
for you. Don’t miss your opportunity, visit www.<br />
mosquitosquad.com/franchising today to learn<br />
more!”<br />
For more information on the Mosquito Squad<br />
franchise opportunity, call 844-334-4671 or<br />
visit mosquitosquad.com/franchising/becomean-owner.<br />
Orkin<br />
Min. Cash Required: $75,000<br />
Investment Range: $84,975 – $231,200<br />
With Orkin, you can start your own business in<br />
a growing market by taking advantage of one<br />
of Orkin’s many franchise opportunities. You’ll<br />
immediately benefit from the power of the Orkin<br />
brand and our more than 100 years of experience<br />
offering successful service to residential,<br />
commercial, and industrial customers. If you have<br />
at least three years of management experience in<br />
the pest control field; a desire to work with some<br />
of the best pest management professionals in<br />
the business; and are willing to invest in the most<br />
recognized brand in the industry, please consider<br />
joining the Orkin franchise team.<br />
For more information on Orkin franchise<br />
opportunities, call (404) 888-2875, email<br />
kcronin@rollins.com or visit www.orkin.com/<br />
franchise.<br />
Snap-on Tools<br />
Min. Cash Required: $44,121<br />
Investment Range: $201,433 – $465,436<br />
Snap-on Tools is a U.S.-based global company<br />
headquartered in Kenosha, Wisconsin and has<br />
been named Entrepreneur’s top tool franchise for<br />
over 10 years, has been recognized by <strong>Franchise</strong><br />
Business Review as a Recession-Proof <strong>Franchise</strong>,<br />
and is a member of the elite <strong>Franchise</strong> Business<br />
Review Hall of Fame. Snap-on Tools, as the<br />
leading innovator, manufacturer and marketer of<br />
high-end tools and equipment for professionals,<br />
powered through the health and economic<br />
challenges of the pandemic and continued to<br />
serve its loyal customers, as it has throughout its<br />
100+ years of existence. Snap-on Tools is a proud<br />
member of Vetfran and in 2022 was named<br />
the #1 <strong>Franchise</strong> for Veterans by Entrepreneur<br />
Magazine.<br />
For more information on Snap-on Tools<br />
franchise opportunities, call 877-476-2766<br />
or visit snaponfranchise.com.<br />
Contact us today!<br />
o u r t o w n a m e r i c a . c o m<br />
8 0 0 - 4 9 7 - 8 3 6 0 x 2 2 4<br />
Low start-up investment & low overhead.<br />
Home-based business with a flexible<br />
schedule & no employees needed.<br />
Access to 5 decades of sales data &<br />
redemption information.<br />
Our Town America, A Franchising Corporation • 13900 US Highway 19 N, Clearwater, FL 33764-7238<br />
MN Residents: Minnesota <strong>Franchise</strong> Registration No: F-6498 (Unit); F-7645 (RD) NY Residents: This advertisement is not an offering. An offering can only be<br />
made by a prospectus filed first with the Department of Law of the State of New York. Such filing does not constitute approval by the Department of Law.<br />
28 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
<strong>FBR</strong> INSIDER INSIGHTS<br />
A FRANCHISE WITH A<br />
FUTURE<br />
FEATURED FRANCHISEE<br />
FRANCHISE OPPORTUNITY<br />
BECOME A LOCAL POOL STORE OWNER<br />
$2M*<br />
AVERAGE<br />
STORE REVENUE<br />
275+<br />
LOCATIONS<br />
AND GROWING<br />
80%<br />
FINANCING<br />
AVAILABLE<br />
Schedule a Call or visit PinchAPennyPool<strong>Franchise</strong>.com<br />
*For the year ending December 31, 2022, Pinch A Penny had 269 stores open. Of those stores, 263 have been open at least one year. Of those open at<br />
least one year, the average annual gross sales were $2,023,349 and some stores (37%) had annual gross sales that exceeded the average. Your results<br />
may differ. There is no assurance that you will do as well. See our <strong>2023</strong> <strong>Franchise</strong> Disclosure Document for more information.<br />
FRANCHISE WITH<br />
THE LEADER IN<br />
RETAIL LAB TESTING<br />
NAMED A TOP 100<br />
RECESSION-PROOF FRANCHISE<br />
AND<br />
TOP FRANCHISE BY FRANCHISE BUSINESS REVIEW<br />
Any Lab Test Now provides a convenient way for<br />
consumers and businesses to manage<br />
their healthcare choices.<br />
Our retail franchise business model provides<br />
franchisees with built-in advantages.<br />
Learn more: anylabtestnow.com/franchise<br />
OLIVER DELGADO<br />
HomeVestors ® of America<br />
Sherman, Texas & Ada, Oklahoma<br />
<strong>Franchise</strong> owners since 2016<br />
10 Employees<br />
Why did you purchase a franchise instead of<br />
opening an independent business?<br />
My decision to purchase a franchise was based<br />
on my goals. I wanted to impact my community<br />
positively while building a business and<br />
acquiring assets that would allow me to build<br />
wealth. Following a proven business model,<br />
receiving training and support, and leveraging<br />
the brand recognition of a franchise would allow<br />
me to achieve those goals.<br />
Did you have your mind set on a specific<br />
industry or franchise brand from the start?<br />
Yes. While I have extensive business experience<br />
in different industries, I was always interested<br />
in real estate. Real estate is an opportunity to<br />
utilize my experience in multi-site operations,<br />
finances, sales, and marketing to build a longterm<br />
business. I understood real estate and<br />
believed it could provide significant cash flow<br />
and a consistent passive income stream through<br />
rental properties. Real estate properties have<br />
the potential to appreciate in value over time,<br />
allowing my company to build equity and grow.<br />
Unlike some other investments, real estate gives<br />
investors a degree of control.<br />
How does the HomeVestors franchise support<br />
and encourage your success?<br />
HomeVestors consistently provides opportunities<br />
for support, learning, and growth. Training<br />
consists of weekly online meetings and<br />
nationwide conventions twice a year. These are<br />
incredible opportunities to build skills, acquire<br />
new strategies, and network with other franchise<br />
owners who help you achieve success.<br />
Congratulations Allison Kapalka, our <strong>2023</strong> <strong>Franchise</strong>e Rock Star!!<br />
For more information on the HomeVestors franchise<br />
opportunity:<br />
• Call: 866-249-6932<br />
• Visit: homevestorsfranchise.com/<strong>FBR</strong><br />
Fran Dev Ad Update 9.11.23.indd 1<br />
9/11/23 6:08 PM<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 29
<strong>FBR</strong> INSIDER INSIGHTS<br />
FEATURED FRANCHISEE<br />
SERVICES<br />
SERVICES<br />
TRACIE DOMINGUEZ<br />
HomeWell Care Services<br />
Colorado Springs<br />
<strong>Franchise</strong> owner since 2020<br />
70 Employees<br />
Of your prior skills and experiences, which<br />
were most helpful in launching and operating<br />
your new business?<br />
I spent my adult career as a physician assistant in<br />
the Army. One important thing the military taught<br />
me was how to lead a diverse group of people.<br />
I learned leadership. It was my job to motivate,<br />
communicate clearly, and be decisive.<br />
Did you use <strong>FBR</strong>’s website or download<br />
franchisee satisfaction reports?<br />
Yes! I used <strong>FBR</strong>’s website to research franchise<br />
opportunities and franchisee satisfaction levels<br />
via the downloadable reports.<br />
Did you speak with other franchisees?<br />
Which questions did you ask?<br />
Yes, I did. I asked all of them about their<br />
backgrounds, why they chose HomeWell, and the<br />
level of support they received from corporate<br />
headquarters.<br />
Which questions did you ask the franchisor?<br />
What makes you different from other home care<br />
agencies? What is your mission statement? What<br />
are the company’s core values?<br />
How does your franchise support and<br />
encourage your success?<br />
Whenever I run into a problem that I cannot fix,<br />
whether big or small, my <strong>Franchise</strong> Business<br />
Coach (FBC) is always there to help. He is<br />
accessible pretty much 24/7.<br />
What are you most proud of and why?<br />
I am most proud of my management team.<br />
They believe in our mission and commitment<br />
to helping seniors live independently and age<br />
in place.<br />
Storm Guard<br />
Min. Cash Required: $185,400<br />
Investment Range: $185,400 – $221,600<br />
Storm Guard is the most trusted name in roofing<br />
and construction franchises in the United States.<br />
Too often, building contractors act like “storm<br />
chasers” – traveling to communities in need,<br />
working for a short time, and leave. They are not<br />
committed, local providers, leading to low-quality<br />
work and price gouging. When they move on,<br />
their customers are left without a warranty. As<br />
locally owned locations, we understand the<br />
importance of offering quality work at a fair<br />
price. Storm Guard franchisees benefit from<br />
industry leading training, supplier relationships,<br />
storm-tracking and drone technology, systems for<br />
sales, production, and invoicing, and a supportive<br />
network of other owners.<br />
For more information on Storm Guard franchise<br />
opportunities, call 817-415-0030, email<br />
johncohen@r7fdc.com or visit franchise.<br />
stormguardrc.com.<br />
“<br />
Truly Nolen<br />
Min. Cash Required: $50,000<br />
Investment Range: $50,421 – $122,207<br />
Since 1938, Truly Nolen has served as one of<br />
the most stable pest, termite, rodent and lawn<br />
control companies in the industry. With 74<br />
corporate locations and 42 domestic franchisees,<br />
we are dedicated to providing unsurpassed<br />
quality customer service by utilizing innovative<br />
methods and unique service options to control<br />
pest issues. As a Truly Nolen franchise owner,<br />
you can benefit from the brand marketing<br />
power; led by our distinctive mouse car concept.<br />
Additionally, we provide initial/ongoing training,<br />
support and resources to ensure your success.<br />
For more information on the Truly Nolen<br />
franchise opportunity, visit trulynolenfranchising.<br />
com, email usa.franchise@trulynolen.com,<br />
or call 833-718-0957.<br />
I was drawn to Two Maids<br />
just because they have a<br />
family like atmosphere.<br />
They really wanted to be a<br />
business partner with me.<br />
Jordan Black,<br />
<strong>Franchise</strong> Owner<br />
Hear Jordan’s story<br />
and more owner stories<br />
For more information on HomeWell Care Services<br />
franchise opportunities:<br />
• Call: 817-916-8904<br />
• Email: franchising@homewellcares.com<br />
• Visit: homewellfranchising.com<br />
Learn more at<br />
twomaidsfranchise.com<br />
30 | For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com
<strong>FBR</strong> INSIDER INSIGHTS<br />
For more information on the companies in this report, visit www.<strong>Franchise</strong>BusinessReview.com | 31
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