FBR Franchise Buyers Guide 2023 Q4

Franchise Business 

REVIEW 

Ratings and Reviews of Today’s Top Franchises 

2023 Issue 4 

SPECIAL REPORT 

2023 TOP 

PLUS 2023 

AWARD WINNERS: 

Most Profitable Franchises P. 16 

Most Innovative Franchises P. 22 

Franchise Business Review 

155 Brewery Lane, Suite 201 

Portsmouth, NH 03801 

FRANCHISES 

FOR VETERANS 

360CLEAN 

ALPHAGRAPHICS 

FIBRENEW 

SNAP-0N TOOLS and more... P. 8 

Why Military Veterans 

Are Naturals at Running 

a Tight Ship P. 6 

FRANCHISEE SPOTLIGHT: 

Cal Pascanu, CHRISTIAN 

BROTHERS AUTOMOTIVE P. 7 

Reid Grier, RIGHT AT HOME P. 11

Features //2023 Issue 4 

6 14 

20 

5 Letter From the Founder 

We Salute 2023’s Top Franchises for Veterans 

6 Why Military Veterans Are Naturals 

at Running a Tight Ship 

Celebrating this year’s Top Franchises for Veterans 

8 THE VETERANS LIST 

Best of the Best: Top Franchises for Veterans 

14 Best Practices for Evaluating the 

Most Profitable Franchises 

Plus, key findings on this year’s award winners 

16 THE PROFITABLE LIST 

Best of the Best: Most Profitable Franchises 

20 What Does it Mean to Be an 

Innovative Franchise? 

38,000 franchise owners weigh in 

22 THE INNOVATION LIST 

Best of the Best: Most Innovative Franchises 

26 2023’s Top 200 Franchises Overall 

Franchises with high franchisee satisfaction 

in every industry sector 

Franchisee Profiles 

7 Cal Pascanu, Christian Brothers Automotive 

11 Reid Grier, Right at Home 

13 Ben Ihde, Wild Birds Unlimited 

29 Oliver Delgado, HomeVestors 

30 Tracie Dominguez, HomeWell Care Services 

+ 

Reviews, interviews, satisfaction awards, 

and more resources are available at: 

www.FranchiseBusinessReview.com 

ON OUR COVER: 

Ruth Busalacchi, SYNERGY HomeCare 

Franchisee, Greater Milwaukee, WI 

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 3

FRANCHISEE 

SATISFACTION MATTERS 

With thousands of different franchises available today, it’s hard to know which are potentially 

good investments, and which should be avoided. There are many factors to consider when 

investing in a franchise, but one of the most important is the satisfaction of current 

franchise owners. 

Each year, we survey thousands of franchise owners to find the companies that are truly 

the best of the best. We ask the questions everyone wants to know: 

• Do you enjoy operating the business? 

• Are you getting the training and support you need? 

• Are you making the money you expected? 

• And most important... Would you recommend this franchise to others? 

HOW WE SELECT THE TOP FRANCHISES 

STEP 1: Invite 

We invite all franchise companies based in North America 

with 10 or more franchise owners to participate in our 

research at no cost. 

STEP 2: Survey 

We contact all franchisees in the franchise companies 

that choose to participate and invite them to answer a 

33-question satisfaction survey covering eight key areas, 

including: financial opportunity, training & support, 

leadership, and core values. 

STEP 4: Score 

The FSI score is used to benchmark each company’s 

franchisee satisfaction level against over 1,100 

franchise brands representing tens of thousands 

of franchisees and determine their ranking 

among other participating companies. 

STEP 5: Award 

We identify the brands that exceed 

the benchmark and recognize them 

with a Top Franchise award. 

STEP 3: Analyze 

We analyze the responses from the franchisees and 

use a weighted scale to determine an overall Franchisee 

Satisfaction Index (FSI) score that ranges from 0-100. Other 

factors considered in the weighting are the percentage of 

franchisees that participate in the survey, the age of the 

survey and the size of the franchise system. 

Independent Franchise Research You Can Trust

FBR INSIDER INSIGHTS 

Letter from the founder 

WE SALUTE 2023’S TOP FRANCHISES 

FOR VETERANS 

Plus, celebrating this year’s Most Profitable and Innovative Franchises 

Franchise Business Review is thrilled to 

recognize the Top Franchises for Veterans for 

the 13th consecutive year! We surveyed 2,909 

veteran franchise owners representing 385 

leading franchise brands to determine the 60 

best brands for veterans in 2023. The brands 

on this year’s awards list have franchisee satisfaction 

ratings above the industry benchmark 

and provide veterans the tools, training, 

support, and systems needed to be successful 

franchise owners. 

We also celebrate this year’s Most Profitable 

Franchises based on feedback from 38,000 

franchise owners. Franchisees were asked 33 

benchmark questions about their experience 

and satisfaction regarding critical areas of 

their franchise systems, including profitability, 

financial opportunity, leadership, training, 

operational support, and franchise culture. 

The brands on this year’s Most Innovative 

Franchises list score high in franchisee 

satisfaction and have demonstrated a commitment 

to innovation by implementing new 

products, processes, or services that empower 

franchisee success and enable sustained 

growth and relevancy. These companies 

are agile, responsive, and dedicated to 

leveraging innovation to strengthen their 

franchise system. 

We salute all the franchises on our awards 

lists and encourage anyone considering franchise 

ownership to conduct their research 

right here, with 2023’s best of the best! 

Happy Franchising! 

Eric Stites, Founder and CEO 

CONNECT WITH US! 

@FranchiseBusinessReview 

@FranchiseReview 

Franchise Business Review (FBR) is the leading franchise market 

research firm that performs independent surveys of franchisee 

satisfaction and franchise buyer experiences. Before you invest 

in any franchise opportunity, read our quarterly reports to get 

the facts from those who know best — franchisees. 

Eric Stites, Founder & CEO 

Michelle Rowan, President & COO 

C.J. Fleck, Senior Web Developer 

Matt Moderski, Sr. Marketing Director 

Ali Forman, B2B Marketing Director 

Nicole Dudley, Director of Client Relations 

Mike Conlan, Sr. Client Consultant 

Courtney Stillings, Director of Client Development 

Stacy Richards, Marketing Director 

Maria Harmon, Client Services & Administration 

Yahina Santana, Client Support & Events Coordinator 

Julia Palmisano, Digital Marketing Specialist 

@FranchiseBusinessReview 

866-397-6680 // info@FranchiseBusinessReview.com // www.FranchiseBusinessReview.com 

©2005–2023 by Abistar Group, LLC/dba Franchise Business Review. All rights reserved. 

No part of this document may be reproduced or transmitted in any form or by any means without the written permission of Franchise Business Review. 

Franchise Business Review, 155 Brewery Lane, Suite 201, Portsmouth, NH 03801 USA | 603.433.2270 | info@FranchiseBusinessReview.com. 



WHY MILITARY VETERANS 

ARE NATURALS AT RUNNING 

A TIGHT SHIP 

Celebrating this year’s Top Franchises for Veterans 

Hundreds of franchise companies 

offer military veterans incentives to 

sign on with them. The specialized 

training veterans undergo helps them 

develop a strong sense of responsibility for 

executing tasks, managing resources, and 

leading teams. Their training fosters strong 

leadership qualities that help them function 

within a highly structured, team-oriented 

environment. Former military personnel 

often possess a work ethic that is highly valued 

due to their service, training, and lifestyle. 

Veterans have a strong sense of accountability 

for their actions. They are accustomed to 

assuming responsibility for assigned tasks and 

executing them with self-reliance, requiring 

minimal supervision. For franchisors seeking 

seasoned professionals with a robust work 

ethic, it is wise to consider candidates with 

military experience. 

With so many franchises competing for 

the attention of potential veteran franchise 

owners, knowing which brands are the best 

franchises for veterans can be difficult. One 

of the best ways for veterans to determine if 

a franchise opportunity is really as good as it 

appears to be is to ask veteran franchise owners. 

Franchise Business Review (FBR) takes 

the guesswork out of this process by providing 

in-depth ratings and reviews based on survey 

results from veteran franchise owners. FBR’s 

franchisee satisfaction data is a great place for 

potential franchise buyers to conduct their 

research. Independent franchisee satisfaction 

ratings measure the health of franchise 

systems based exclusively on the feedback of 

actual franchise owners. 

According to VetFran, military veterans 

account for only 7% of the population, but 

14% of franchise owners are vets. Veteran 

Jorge Figueroa, Military Veteran and Fibrenew Franchise Owner, Osceola, Florida 

franchisees are more likely to hire veterans 

as employees, and 65% of franchisors have 

indicated that their rate of hiring veterans has 

increased in recent years. 

To determine this year’s Top Franchises 

for Veterans awards list, Franchise Business 

Review analyzed 18 months of survey data 

from 2,909 veteran franchise owners representing 

385 franchise brands. 

“Many franchises entice veterans to invest 

through special incentives and discounts, but 

what really matters is what happens after they 

buy a franchise. The franchises featured in our 

Top Franchises for Veterans list have earned 

the seal of approval from the veterans who 

own them,” said Eric Stites, founder and CEO 

of Franchise Business Review. 

Franchise Business Review’s research 

regarding franchisees with military experience 

shows veterans are drawn to a number 

of franchise models and investment levels. 

The 60 brands on FBR’s veterans list have 

Franchisee Satisfaction ratings of 10-30% 

higher on average than other franchises. The 

most popular franchise segments for veterans 

are Home Services (14% vets), Services (11% 

vets), Automotive (10% vets), Retail (10%), 

Senior Care (10%), and Food (8%). ■ 

6 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com

FEATURED FRANCHISEE 

Cal Pascanu 

Christian Brothers Automotive 

Peoria and Surprise, Arizona 

Franchise owner since 2018 | 35 Employees 

When Cal Pascanu realized he needed 

a career change, he thought business 

ownership could provide the independence 

and work-life balance he craved. As he began 

exploring franchise opportunities, one brand 

in particular checked all of the boxes for him. 

Why did you purchase a franchise instead 

of being an employee or opening an 

independent business? 

I had enough of seeing others cashing in 

on my hard work. I knew it was time to 

start building my own legacy. Additionally, 

I wanted more family time and the ability 

to attend my kids’ weekend games and 

activities. I needed to find work-life balance. 

Did you have your mind set on a specific 

industry or brand from the start? 

I had a vague idea I wanted to be in the 

automotive industry as it is an essential 

need for everyday life and something that 

can flourish in a good or bad economy 

(and not be influenced by internet giants 

like Amazon). 

Of your prior skills and experiences, 

which were most helpful in launching 

and operating your new business? 

My energy and personality gave me the edge 

in providing outstanding guest experiences. 

No matter what we do in life, we are in the 

customer service business. In our case, that 

service is fixing cars. 

When researching franchises to buy, 

what criteria or data points mattered 

to you most? 

My priorities were integrity, profitability, 

and growth opportunity. 

Did you use FBR’s website or download 

franchisee satisfaction reports during 

your research? 

Yes! During my research, I used the FBR 

website, Top lists, and Franchisee Satisfaction 

Reports to examine the rankings and 

ratings of various franchise opportunities. 

As I compared all of the options, Christian 

Brothers Automotive consistently resonated 

with me above all others. 

I used FBR’s website, 

Top Franchises lists, 

and Franchisee 

Satisfaction Reports to 

research and compare 

franchise opportunities. 

Did you speak with other franchise owners? 

Which questions did you ask? 

Yes. It was important to me to speak with 

other owners before I made the leap. I asked 

what they liked the most, what was the most 

challenging aspect of the business for them, 

and what their day-to-day looks like. 

Which questions did you ask the Christian 

Brothers Automotive leadership team? 

I focused a lot on how the franchisor felt 

about me as a candidate and what values 

they see in me that I can bring to this 

opportunity to create success. 

To learn more about the Christian Brothers 

Automotive franchise opportunity: 

• Email: franchising@cbac.com 

• Visit: ChristianBrothersFranchise.com 

What were your biggest challenges when 

you first started out, and how did you 

overcome them? 

Building the team was my biggest challenge, 

and it continues to be my main focus. 

It’s important that I create and maintain 

a healthy culture with people who love 

winning and serving others. 

How does your franchise support and 

encourage your success? 

The support is second to none! It seriously 

felt like a mother or father holding my hand 

and walking me through our start-up process. 

And as I grew, they slowly let go but were 

always there for me—and still are—whenever 

I have a question or concern. 

What are you most proud of and why? 

I’ve always had a winning mentality. Reaching 

the top is definitely very satisfying to me! 

I strive to be in the top 10% in anything I do 

in life. Additionally, I get satisfaction from 

being able to help guests in need, especially 

single mothers. I enjoy growing team 

members around me and seeing them take 

the next steps in life and their careers. 

I love helping them work toward opening 

their own Christian Brothers Automotive 

shop. That, to me, is priceless. I want to help 

one person per year achieve this major 

milestone of opening their own store! 

What advice would you give to new or 

potential franchise buyers? 

Be committed. Jump in with both feet in as 

you enter this journey and trust the process 

it works. 


Best of the Best: 

FRANCHISES 

FOR VETERANS 

(In alphabetical order) 

* 360clean 

Commercial cleaning services 

A&W Restaurants 

Fast-casual restaurant 

* ActionCOACH 

Business coaching 

Survey 

Date 

Sep. 

2023 

Sep. 

2022 

Jan. 


Min. Cash 

Requirement 

$15,000 

$200,000 

$100,000 

Investment 

Range 

$21,800 - 

$36,500 

$278,285 - 

$1,594,889 

$139,951 - 

$317,022 

Total 

Units 

67 

1,906 

1,330 

Aire-Master of America 

Commercial hygiene service 

Feb. 


$50,000 

$54,984 - 

$160,900 

117 

* Alphagraphics 

Advertising & sales services 

Aug. 


$100,000 

$285,315 - 

$368,565 

272 

Archadeck 

Deck and patio services 

Feb. 


$60,000 

$130,000 - 

$160,000 

85 

Explore the List 

Online 

Auto Appraisal Network 

Automotive appraisal services 

Oct. 


$3,000 

$16,700 - 

$44,275 

21 

Bahama Buck’s 

Ice cream, yogurt, frozen treats 

April 

2022 

$100,000 

$445,000 - 

$1,180,000 

114 

* Budget Blinds 

Custom blinds and window coverings 

Jan. 


$84,500 

$140,500 - 

$211,750 

1,571 

Card My Yard 

Yard greeting signs 

June 

2022 

$8,000 

$8,000 - 

$19,800 

538 

“I didn’t have any 

experience in staffing, 

but I knew this was a 

needed service. The 

Express Employment 

Support Team trained me 

and helped me establish, 

market, and grow 

my business.” 

CertaPro Painters 

Painting services 

* Christian Brothers Automotive 

Automotive repair 

Critter Control 

Wildlife control and removal 

* Cruise Planners 

Travel agency 

Culver’s 

Quick-service restaurant 

* Dream Vacations-CruiseOne 

Travel agency 

April 

2022 

Oct. 


March 

2022 

Oct. 

2022 

Aug. 


April 


$85,000 

$85,000 

$8,075 

$6,995 

$500,000 

$3,500 

$155,750 - 

$216,000 

$520,250 - 

$640,400 

$63,525 - 

$169,525 

$6,995 - 

$23,465 

$2,254,000 - 

$7,228,000 

$1,795 - 

$21,000 

485 

272 

87 

2,500 

886 

1,703 

– Express Employment 

Professionals Franchisee 

* Express Employment Professionals 

Staffing solutions 

July 


$190,000 

$150,000 - 

$250,000 

857 

Fastest Labs 

Drug, alcohol, DNA testing 

Feb. 

2022 

$75,000 

$101,150 - 

$132,700 

133 

*This brand’s Franchisee 

Satisfaction Report is available at 


* FASTSIGNS 

Visual business communications 

* Fibrenew 

Leather & vinyl repair services 

Sep. 

2022 

Sep. 

2022 

$80,000 

$15,000 

$233,555 - 

$307,308 

$67,230 - 

$119,300 

766 

305 


Survey 

Date 

Min. Cash 

Requirement 

Investment 

Range 

Total 

Units 

Fish Window Cleaning 

Window cleaning 

Aug. 

2022 

$100,000 

$105,300 - 

$170,000 

275 

* FocalPoint International, Inc. 

Business coaching services 

April 


$71,600 

$71,600 - 

$80,000 

182 

Freedom Boat Club 

Members only boat club 

Oct. 

2022 

$50,000 

$222,500 - 

$500,500 

245 

Glass Doctor 

Glass repair & replacement 

Heaven’s Best Carpet/Upholstery Cleaning 

Carpet and upholstery cleaning 

* HomeWell Care Services 

In-home senior care 

Keller Williams 

Real estate 

* Kitchen Tune-Up 

Home remodeling 

* Kona Ice 

Frozen treats 

Oct. 

2022 

Feb. 


May 


Jan. 


Jan. 


July 


$50,000 

$25,900 

$150,000 

$150,000 

$81,930 

$20,000 

$161,900 - 

$317,100 

$41,900 - 

$110,000 

$52,400 - 

$230,800 

$183,230 - 

$336,980 

$129,930 - 

$188,850 

$149,995 - 

$189,300 

189 

416 

130 

1,122 

297 

1,666 

“HomeWell Care Services 

provides unbeatable tools, 

resources, and support. 

My Franchise Business 

Coach is always there to 

answer questions or help 

me resolve any challenges 

that come up.” 

– HomeWell Care Services Franchisee 

Molly Maid 

Cleaning services 

Oct. 

2022 

$65,000 

$127,200 - 

$184,450 

504 

Moran Family of Brands 

Automotive services 

Aug. 

2022 

$70,000 

$233,364 - 

$301,767 

121 

Mr. Appliance 

Appliance repair 

Mr. Electric 

Electrical services 

Mr. Handyman 

Home repair services 

Oct. 

2022 

Oct. 

2022 

Oct. 

2022 

$85,000 

$50,000 

$50,000 

$64,875 - 

$177,345 

$139,900 - 

$288,500 

$121,000 - 

$157,600 

343 

234 

334 

“I didn’t just join a major 

franchise brand, I joined a 

close network of mentors, 

coaches, and supporters.” 

– Mr. Appliance Franchisee 

NextHome 

Real estate 

Sep. 


$4,500 

$16,250 - 

$220,345 

608 

Orkin Pest Control 

Pest control 

Sep. 

2022 

$75,000 

$84,975 - 

$231,200 

425 

Pet Supplies Plus 

Pet retailer 

Oct. 

2022 

$200,000 

$454,870 - 

$1,524,200 

441 

* Pinch A Penny 

Pool supplies retailer 

Oct. 

2022 

$150,000 

$471,425 - 

$745,200 

273 

PIRTEK 

Hydraulic hose replacement 

Oct. 

2022 

$100,000 

$249,400 - 

$899,300 

512 

* PuroClean 

Property emergency repair services 

Oct. 

2022 

$30,000 

$225,000 - 

$245,000 

456 



FRANCHISES 

FOR VETERANS 


* Sandler 

Business consulting & coaching 

* Snap-on Tools 

Professional tools & franchise 

* Spherion 

Staffing and recruiting 

Survey 

Date 

April 


Aug. 


July 

2022 

Min. Cash 

Requirement 

$100,000 

$44,121 

$150,000 

Investment 

Range 

$101,825 - 

$147,100 

$201,433 - 

$465,436 

$214,325 - 

$471,975 

Total 

Units 

216 

4,512 

216 

Surface Specialists Systems 

Home services 

June 


$25,000 

$43,000 - 

$56,000 

48 

Synergy HomeCare 


May 


$25,000 

$47,718 - 

$185,833 

450 

“Our cleaning system 

and what we provide as 

a service is without equal 

The Maids has the best 

cleaning system around. 

I feel confident selling 

our service.” 

– The Maids Franchisee 

TeamLogic IT 

IT services 

Teriyaki Madness 

Fast casual 

* The Entrepreneur’s Source 

Career ownership coaching 

The Grounds Guys 

Landscape management 

* The Joint 

Chiropractic 

Feb. 

2022 

July 

2022 

Feb. 


Oct. 

2022 

Jan. 

2022 

$60,000 

$150,000 

$100,000 

$50,000 

$150,000 

$110,918 - 

$142,709 

$346,400 - 

$768,760 

$114,350 - 

$125,950 

$79,320 - 

$192,470 

$215,297 - 

$487,997 

265 

131 

148 

266 

738 

* The Learning Experience 

Early childhood education 

March 


$150,000 

$500,000 - 

$650,000 

309 

* The Maids 

Cleaning and maid services 

May 

2022 

$50,000 

$77,600 - 

$155,900 

1,635 

The N2 Company 

Targeted marketing solutions 

Jan. 

2022 

N/A 

$975 - 

$9,800 

768 

“I love that WBU invites 

franchise owners to join 

different committees so 

they can gain feedback 

and help develop new 

initiatives for the future!” 

– Wild Birds Unlimited Franchisee 

The Wendy’s Company 


* TWO MEN AND A TRUCK 

Moving services 

United Country Real Estate 

Real estate 

* Visiting Angels 


June 


March 


Oct. 

2022 

Oct. 

2022 

$500,000 

$80,000 

$15,000 

$64,950 

$330,000 - 

$3,700,000 

$105,000 - 

$435,600 

$10,875 - 

$50,380 

$125,460 - 

$1,711,505 

7,095 

421 

474 

718 

Weichert Real Estate Affiliates 

Real estate 

Sep. 


$25,000 

$62,500 - 

$326,200 

377 




* Wild Birds Unlimited 

Nature retailer 

Wingstop 


Oct. 

2022 

Nov. 

2022 

$40,000 

$600,000 

$209,425 - 

$350,037 

$347,600 - 

$759,100 

358 

1,916 



Reid Grier 

Right at Home 

Miami, Jacksonville, & St. Augustine, Florida 

300 Employees 

Why did you purchase a franchise instead 

of being an employee or opening an 

independent business? 

I worked at investment firms in mergers and 

acquisitions (M&A) throughout my career. 

I became heavily involved in the operational 

aspects of family-owned businesses and 

absolutely fell in love with what I saw. Given 

my experience, I started the journey of 

purchasing an existing business for myself 

in the Fall of 2019. When I came across Right 

at Home, I was immediately drawn to the 

business and market-specific fundamentals, 

especially the joy of caring for some of the 

most vulnerable in our society. 


industry or franchise brand from the start? 

I met with several different businesses in 

multiple service industries. Some were 

franchises, some were not. I looked at 

businesses in industries like commercial 

locksmithing, landscaping, pest control, 

plumbing, commercial parking lot sweeping, 

you name it! 

Of your prior skills and experiences, 

which were most helpful in launching 

and operating your new business? 

My experience in private equity was a 

huge asset when I decided to purchase 

a business myself. Throughout my career, 

I have been heavily involved in M&A and 

operational aspects of businesses in various 

industry verticals. I had been involved in 

overperforming and underperforming 

businesses, which presented unique 

challenges and successes. The diverse 

nature of my experience gave me the most 

confidence at the beginning of my 

entrepreneurial journey. 

When researching franchises to buy, 

what criteria or data points mattered 

to you most? 

I was looking for service-based businesses 

with a recurring revenue stream, high client 

retention, favorable macro dynamics, and 

relatively recession-resistant. The company 

I would eventually purchase would also need 

to have a great reputation in their market. 

Did you speak with other franchise owners? 


When I decided on Right at Home, I made 

it my mission to speak with as many 

franchisees as possible. I spoke with about 

10 different Right at Home owners and then 

another owner in a competing franchise 

system. They gave me lots of valuable 

information. 

Which questions did you ask the Right at 

Home leadership team? 

Most of my questions centered on brand 

standards, operational support, marketing 

strategies, and what made their most 

successful franchisees successful. 

What were your biggest challenges 

when you first started, and how did you 

overcome them? 

We closed the acquisition on March 27th, 

2020, so I’m sure you can imagine what kind 

of challenges we immediately encountered. 

In the first month of ownership, 20% of our 

client base canceled services due to the 

quarantine ordinances put in place by state 

and local governments. My main focus was 

trying to round up as much PPE as possible. 

I even went to vehicle maintenance stores 

like AutoZone to find any masks I could use 

for my business to keep my employees and 

clients safe. Luckily, most of the clients we 

initially lost eventually came back on board 

a few months later, and we made it out of the 

pandemic with flying colors. 

To learn more about the Right at Home 

franchise opportunity: 

• Call: 866-350-9770 

• Email: franchising@rightathome.net 

• Visit: rightathomefranchise.com 



I was impressed with Right at Home’s support 

right off the bat. Although I was a new 

owner within a new system in an industry 

I had never worked in, the pandemic caused 

us to be in the same boat. The amount of 

support Right at Home corporate gave to us 

during the Summer of 2020 is something I’ll 

never forget. These days, the biggest asset 

corporate provides is the owner network. It is 

so nice to call any owner, whether I have met 

them in person or not, to bounce ideas off 

each other. Typically, conversations intended 

to be 5-10 minutes last over an hour! 


I am most proud of the team we’ve 

assembled. It is truly a joy to come to work 

every day and reward those who work hard 

and do the right thing. Nothing makes me 

happier than giving one of my employees a 

bonus or a raise. It means they have found 

purpose in life and are working hard to make 

their dreams come true. 

What advice would you give to new 

or potential franchise buyers? 

Don’t buy a business the week after a 

worldwide pandemic is declared! But 

seriously, I always recommend talking to as 

many other franchise owners as possible 

because everybody comes from different 

backgrounds, they run their businesses in 

different ways, and you never know what you 

might learn. The other thing is to always to 

do the right and honorable thing—no matter 

if it will make things harder for you in the 

short term. 



Become a 

Real Estate 

Entrepreneur 

with a Professional 

House Flipping Franchise 

Find us online! 

newagainhouses.com/franchise 

@newagainhousesfranchise 

@newagainfranchise 

New Again Houses 

IT’S TIME TO 

Thrive! 

RANKED #1 

TRAVEL AGENCY FRANCHISE 

Turn your passion for travel into your own 

home-based business and join a community where 

more than 30% of business owners are veterans! 

Watch our webinar! 

OwnATravelBiz.com 

800.822.6506 




BEN IHDE 

Wild Birds Unlimited 

Cuyahoga Falls, Ohio 

Franchise owner since 2021 

5 Employees 

Long before he became a Wild Birds Unlimited 

franchisee, Ben Ihde was a regular customer of 

the retail franchise. As a successful businessman 

who loved communing with nature and birding— 

making the leap into franchise ownership proved 

to be a natural fit. 

“I thought I could stay in the corporate 

world until I realized I really needed flexibility 

and to be my own boss. I didn’t want to start 

from the ground up, and that’s why franchising 

was attractive. Wild Birds Unlimited had the 

territories, infrastructure, proven business model, 

training, and support I needed. I felt I could really 

hit the ground running even though I was not 

completely familiar with the industry.” 

“Wild Birds Unlimited has a great training 

program for new owners around product and 

their general way to go to market. They also have 

dedicated marketing staff and technical staff. 

We also really leaned on our business coach the 

franchise provided as well as technical folks to 

get the POS infrastructure up to date.” 

Ben takes pride in the way he and his wife 

transitioned from their previous careers to follow 

their passion. “It is very challenging and honestly, 

terrifying to walk away from something you did 

for 25 years and just start fresh. We saw a link 

that said, ‘Learn more about owning a Wild Birds 

Unlimited franchise’ and we thought, ‘Let’s check 

it out!’ Now we’re already looking to grow past 

our current location. With goals, dedication, and 

hard work, I really do believe you can accomplish 

almost anything!” 

For more information on the Wild Birds Unlimited 

franchise opportunity: 

• Call: 888-730-7108 

• Email: franchisedevelopment@wbu.com 

• Visit: WBUfranchise.com 


Any Lab Test Now Franchisees, Tom and Carrie Powers, Tulsa, Oklahoma 

BEST PRACTICES FOR EVALUATING 

THE MOST PROFITABLE FRANCHISES 

Plus, key findings on this year’s award winners 

Franchise Business Review has been 

researching, surveying, ranking, and 

reporting on the top franchises in 

North America since 2005. In delving into the 

data, year after year, there is one undeniable 

truth that consistently shines through. The 

potential success of a franchisee is significantly 

better when a franchise demonstrates high 

Franchisee Satisfaction. The fact is that 

satisfied business owners and employees 

perform better. 

Every business owner wants to be profitable. 

Here are some tips for finding and 

evaluating the most profitable franchise 

opportunities. 

1. FOLLOW YOUR PASSION 

The most successful franchise owners are 

passionate about their businesses. They often 

choose a business segment that interests them 

and inspires them. What’s your passion? What 

are your priorities? How would you most like 

to spend each working day? Look for a business 

concept that interests and excites you. 

You’ll be excited about growing your business 

when you discover a franchise that makes 

sense on paper and ignites your passion! 

Do your due diligence. Compare multiple 

franchises in the same business sector and the 

aspects most important to you. Once you narrow 

your search to one or two brands, talk 

with the franchisees about their experiences as 

owners. 



2. LOOK FOR HIGH 

FRANCHISEE SATISFACTION 

It’s not surprising that high franchisee satisfaction 

drives high performance—and vice 

versa. While thousands of franchises claim 

to be the best, two-thirds of franchise businesses 

are rated as average or below-average 

investments. That’s why it’s critical to do your 

research. The truth is in the data. 

Every year, Franchise Business Review 

invites all franchise companies based in North 

America with ten or more franchise owners to 

participate in our Franchisee Satisfaction 

research at no cost. This in-depth research 

reveals the Top 200 Franchises with the highest 

satisfaction ratings. We narrow the field 

further from the Top 200 Franchises list to 

specific business segments, areas of interest, 

investment levels, and other criteria. We do 

this to help franchisors gain actionable 

insights into their franchise system’s overall 

health and to empower potential franchise 

buyers with the data and insights they need to 

make informed buying decisions. 

3. DEVELOP A REALISTIC 

FINANCIAL PLAN 

Most companies include high-level information 

in their Financial Performance Representations 

(FPR) or Item 19 of a Franchise 

Disclosure Document. Item 19 usually shows 

the average gross sales figures from a limited 

group of locations. This is a starting point, 

but it’s important to collect as much financial 

information as possible to gain a solid picture 

of the typical gross sales of the business, 

common expenses, cost of goods, and profit 

margins. 

Develop your business plan based on realistic 

financial projections. Ask other franchise 

owners how long it took for their business to 

ramp up and generate profits. Be sure to 

budget accordingly and have a solid cash 

reserve in the event that your business takes 

a little longer or costs a little more to get off 

the ground. 

4. PLAN FOR THE LONG HAUL 

Business ownership is a long-term investment 

strategy. Many people have built significant 

wealth by owning and operating franchise 

businesses. If you hope to see a profit in just 

a year or two, franchising may not be right 

for you. 

The award-winning 

brands on this year’s 

Most Profitable 

Franchises list have at 

least 25% of owners 

earning annual incomes 

of $150,000 or higher. 

An important consideration is understanding 

the difference between income and equity. 

If you have a profitable business, any profits 

you personally take out of the business are 

considered income. On the other hand, equity 

is the long-term value of the business itself 

that ideally grows over time. Many business 

owners build much of their wealth in the 

equity in their business and are able to cash in 

on the equity they’ve developed over time 

when they ultimately sell the business. 

Before purchasing a franchise, be sure to 

understand your investment goals and objectives. 

Create a long-term plan and hire a 

good accountant and franchise attorney to 

help review your plans before investing in 

any business. 

5. SUCCESS REQUIRES HARD WORK 

While franchising offers many great opportunities, 

owning and operating a successful 

franchise business requires much hard work. 

“It’s important to have realistic expectations 

of business ownership,” said Eric Stites, 

Founder and CEO of Franchise Business 

Review. “Most franchise businesses—like any 

new business—require several years of hard 

work before they start to really take off. Many 

franchisees tell us that building their franchise 

business was the hardest but most rewarding 

thing they’ve ever done.” 

Before investing, ask yourself the tough 

questions and do your due diligence. Reviewing 

our Most Profitable Franchises list based 

on franchisee satisfaction and key financial 

criteria is a great place to start. 

OUR CRITERIA FOR THIS YEAR’S MOST 

PROFITABLE FRANCHISES 

To determine this year’s Most Profitable 

Franchises, we surveyed nearly 38,000 franchisees 

across 385 leading franchise brands. 

Franchise owners were asked 33 benchmark 

questions about their experience and satisfaction 

with operating their businesses. Questions 

focus on critical areas of the franchise system, 

including leadership, financial opportunity, 

training, marketing support, operational 

support, and franchise culture. 

In addition to ranking above the benchmark 

for franchisee satisfaction, criteria for 

the Most Profitable Franchises List also considered 

overall investment level and average 

owner incomes. All brands on the list have at 

least 25% of their franchise owners earning 

annual incomes of $150,000 or higher. 

Key findings from Franchise Business 

Review’s research include: 

• The average annual income of franchise 

owners is $102,910 


owners beyond the first two years (considered 

the startup period) is $115,688 


owners who own 2-4 franchise units is 

$142,638 


owners who own 5+ units is $214,418 

The data also shows that franchisees from 

this year’s Most Profitable Franchise brands 

rate their satisfaction with their overall financial 

performance 19% higher than brands not 

on the list, and 9 out of 10 (90%) would 

“Recommend their franchise to others.” 

“Overall, franchisee income numbers are 

down slightly, by about five percent from last 

year,” said Stites, “Which is not surprising 

given inflation and labor increases. However, 

larger, multi-unit franchises are faring better 

this year, with reported incomes up by about 

five percent. But, franchise owners build 

equity over time, so it’s important to consider 

the whole investment, including the long-term 

value of the business. Much of the wealth that 

business owners ultimately realize comes from 

long-term equity, which they cash out when 

they sell the business.” 

Owner satisfaction, profitability, and longterm 

return on your investment are three of 

the most critical factors to consider before 

investing in any franchise business. Our 2023 

Most Profitable Franchises list is a great place 

to conduct your research. ■ 



MOST 

PROFITABLE 

FRANCHISES 


100% Chiropractic 

Full-service wellness clinic 

Anago Cleaning Systems 


* Any Lab Test Now 

Lab testing services 

Aqua-Tots 

Swim Schools 

Survey 

Date 

Jan. 


June 

2022 

Aug. 


June 


Min. Cash 

Requirement 

$100,000 

$219,000 

$90,000 

$200,000 

Investment 

Range 

$297,484 - 

$529,180 

$219,000 - 

$339,000 

$144,150 - 

$227,900 

$502,095 - 

$1,150,237 

Total 

Units 

117 

1,791 

214 

138 

* Better Homes and Gardens Real Estate 

Real estate 

Jan. 


$50,000 

$113,920 - 

$447,500 

379 



Jan. 


$84,500 

$140,500 - 

$211,750 

1,571 



April 

2022 

$85,000 

$155,750 - 

$216,000 

485 

* Chicken Salad Chick 


April 

2022 

$250,000 

$744,500 - 

$990,500 

237 


Online 


Wildlife control and removal 

Culver’s 


March 

2022 

Aug. 


$8,075 

$500,000 

$63,525 - 

$169,525 

$2,254,000 - 

$7,228,000 

87 

886 

* DreamMaker Bath & Kitchen 


June 


$150,000 

$211,460 - 

$399,185 

41 

“FASTSIGNS does a great 

job putting its franchisees 

in a position to succeed. 

They give us the tools we 

need to customize our 

centers to leverage our 

own strengths.” 

– FASTSIGNS Franchisee 

Engel & Völkers Americas 

Real estate 



* FASTSIGNS 




Goldfish Swim School 

Swim lessons 

Good Feet Worldwide 

Arch support experts 


Real estate 

April 


July 


Sep. 

2022 

Oct. 


June 


April 

2022 

Jan. 


$35,690 

$190,000 

$80,000 

$50,000 

$600,000 

$50,000 

$150,000 

$91,690 - 

$423,592 

$150,000 - 

$250,000 

$233,555 - 

$307,308 

$222,500 - 

$500,500 

$1,673,263 - 

$3,723,930 

$117,000 - 

$348,000 

$183,230 - 

$336,980 

288 

857 

766 

245 

143 

57 

1,122 

LaRosa’s Pizzeria 

Fast casual 

Oct. 

2022 

$500,000 

$800,000 - 

$1,000,000 

56 

Molly Maid 

Cleaning services 

Oct. 

2022 

$65,000 

$127,200 - 

$184,450 

504 

Mr. Handyman 

Home repair services 

Oct. 

2022 

$50,000 

$121,000 - 

$157,600 

334 

NextHome 

Real estate 

Sep. 


$4,500 

$16,250 - 

$220,345 

608 

Nothing Bundt Cakes 

Snack retailer 

May 


$150,000 

$440,800 - 

$636,500 

405 





Pest control 

Palm Beach Tan 

Beauty services 

Sep. 

2022 

Sep. 

2022 

$75,000 

$250,000 

$84,975 - 

$231,200 

$629,857 - 

$931,877 

425 

400 


Survey 

Date 

Min. Cash 

Requirement 

Investment 

Range 

Total 

Units 

Penn Station East Coast Subs 


Oct. 

2022 

$300,000 

$366,693 - 

$820,026 

319 


Pet retailer 

Oct. 

2022 

$200,000 

$454,870 - 

$1,524,200 

441 



Oct. 


$150,000 

$471,425 - 

$745,200 

273 

Premier Pools & Spas 

Pool building services 

Feb. 


$50,000 

$48,000 - 

$107,500 

127 

Real Property Management 

Residential property management 

Realty ONE Group 

Real estate 

* Sandler 


School of Rock 

Music school 

Sola Salon Studios 

Salon suites 

Oct. 

2022 

March 

2022 

April 


Nov. 

2022 

Nov. 

2022 

$50,000 

$15,000 

$100,000 

$150,000 

$500,000 

$99,392 - 

$146,542 

$44,000 - 

$223,000 

$101,825 - 

$147,100 

$395,800 - 

$537,400 

$545,476 - 

$1,737,517 

378 

306 

216 

288 

608 

“Sandler’s materials and 

content are second to 

none, including the new 

digital Sandler online 

system. Amazing.” 

– Sandler Franchise Owner 

Sotheby’s International Realty 

Real estate 

Jan. 


$50,000 

$112,150 - 

$497,400 

1,079 

* Spherion 


July 

2022 

$150,000 

$214,325 - 

$471,975 

216 

Supporting Strategies 

Bookkeeping services 

June 

2022 

$100,000 

$74,570 - 

$98,190 

97 



May 


$25,000 

$47,718 - 

$185,833 

450 

* The Joint 

Chiropractic 



Tropical Smoothie Cafe 




Unishippers 

Business shipping 



Jan. 

2022 

March 


Oct. 

2022 

March 


Jan. 


Oct. 

2022 

$150,000 

$150,000 

$125,000 

$80,000 

$40,000 

$64,950 

$215,297 - 

$487,997 

$500,000 - 

$650,000 

$296,500 - 

$661,500 

$105,000 - 

$435,600 

$44,565 - 

$233,300 

$125,460 - 

$1,711,505 

738 

309 

1,098 

421 

212 

718 

“The overall quality of 

our franchise system 

has never been better. 

I’ve never been happier 

as a franchise owner.” 

– TWO MEN AND A TRUCK Franchisee 

Weed Man 

Lawn care 

Oct. 


$60,000 

$80,535 - 

$107,785 

343 


Real estate 

Sep. 


$25,000 

$62,500 - 

$326,200 

377 

Wetzel’s Pretzels 


Oct. 


$100,000 

$167,900 - 

$683,650 

329 

Wingstop 


Nov. 

2022 

$600,000 

$347,600 - 

$759,100 

1916 

YESCO 


April 


$60,000 

$64,300 - 

$390,000 

59 

Zaxby’s 


Sep. 


$500,000 

$501,700 - 

$950,200 

911 



Chicken Salad Chick 

Average 

Unit Sales 

$1,406,088* 

(Closed on Sunday) 

ChickenSaladChick.com/Franchising 

Multiple 

Revenue 

Streams 

Dine In, Take Out, 

Drive-Thru, Catering, 

Off-Premise 

Join Our Family of 

Franchise Owners 

*This discloses 2022 average unit volume for all 130 franchised Restaurants that operated during all of 2022. 62 (or 48%) of these 130 

franchised Restaurants exceeded this AUV number during 2022. A new franchisee’s results may differ from the represented 

performance. There is no assurance that you will do as well and you must accept that risk. These figures appear in Item 19 of our 

amended 2022 Franchise Disclosure Document with other historical financial performance information for franchised and 

affiliate-owned Restaurants. 

Please refer to our 2022 Franchise Disclosure Document for additional information. This information is not intended as an offer to sell, 

or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states regulate the offer 

and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode 

Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, 

we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in 

your state. Franchise offerings are made only after we provide a Franchise Disclosure Document. 



JOIN THE 

FAST-GROWING 

FRANCHISE SYSTEM 

FOR VETERANS 

You call the shots! 

A proven system to launch 

your legacy of business 

ownership. All Veterans 

receive a 25% discount! 

Scan with 

your phone 

to learn more 



WHAT DOES IT MEAN TO BE 

AN INNOVATIVE FRANCHISE? 

38,000 franchise owners weigh in 

For a franchise to be considered 

innovative, its parent company and 

its operations must demonstrate a 

commitment to creative and forward-thinking 

approaches in various aspects of its business. 

Some key aspects illustrate what it means for a 

franchise to be innovative: 

PRODUCT AND SERVICE DEVELOPMENT: 

Innovative franchises continuously strive to 

develop new and improved products or 

services that cater to changing customer 

preferences or market trends. They may 

introduce unique and cutting-edge offerings 

that stand out in the industry. 

OPERATIONAL EFFICIENCY: 

Innovation impacts how a franchise operates. 

Innovative franchises focus on streamlining 

processes, adopting the latest technologies, 

or implementing more efficient and 

sustainable practices to reduce costs, enhance 

productivity, and improve the overall 

customer experience. 

MARKETING AND BRANDING: 

Innovative franchises are often at the forefront 

of marketing trends. They use creative, datadriven 

strategies to reach their target audience 

and create a strong brand presence, setting 

themselves apart from competitors. 

FRANCHISEE SUPPORT: 

Forward-thinking franchises prioritize the 

success of their franchisees by providing 

them with resources, training, and tools 

that empower them to thrive in their local 

markets. This may include ongoing education 

and support for adapting to industry changes 

or digital tools that streamline day-to-day 

business operations, marketing, and recordkeeping. 

ADAPTATION AND FLEXIBILITY: 

Franchising innovations often involve adapting 

quickly to evolving market conditions, 

Scott and Gerri Anne Morris, Bahama Bucks Franchise Owners, Round Rock and Leander Texas 

economic factors, and new technologies. This 

adaptability allows franchises to stay relevant 

and competitive over time. 

CUSTOMER EXPERIENCE: 

Innovative franchises strongly emphasize 

enhancing the customer experience and 

customer retention. This could involve 

implementing technology-driven solutions, 

personalized services, or unique customer 

engagement strategies. 

DIGITAL TRANSFORMATION: 

In today’s digital age, innovation often includes 

integrating digital tools and platforms, such as 

mobile apps, e-commerce, or online ordering 

systems, to meet customer expectations and 

streamline operations. 

FEEDBACK AND IMPROVEMENT: 

Being an innovative franchise involves a 

dynamic approach to business that focuses 

on creativity, adaptability, and a commitment 

to staying ahead of the competition. This can 

lead to sustainable growth, increased franchisee 

satisfaction, and a strong position in the 

market. 

To determine this year’s Most Innovative 

Franchises, FBR surveyed 38,000 franchise 

owners representing more than 385 leading 

franchise brands to learn how agile, resilient, 

sustainable, and innovative they believe their 

franchise system is. Our list includes franchise 

brands with the highest combined scores in 

innovation, leadership, and overall franchisee 

satisfaction to bring you this year’s 100 Most 

Innovative Franchises. ■ 



Brand Recognition 

Starting a business from scratch takes 

time and money. Franchises, on the other 

hand, provide well-known services and 

products with established customer 

bases already built in. 

Proven Business Model 

Franchising is a multi-billion dollar global 

industry, and it shows no signs of slowing 

down. Why? Because it’s proven to be a 

very successful business model. 

Be Your Own Boss 

Franchise owners are in business for 

themselves, but not by themselves. 

That’s the advantage of being part 

of a successful franchise system. 

Established Playbook 

Starting any business is risky. But the 

risk is lower when opening a 

franchise because you’re buying into 

a time-tested business system. 

ADVANTAGES 

OF FRANCHISING 

Buying Power 

A franchisor can use the size of its 

network to purchase goods at a deep 

discount that every franchisee benefits 

from. A lower cost of goods lowers the 

overall operation costs of the franchise. 

Business Assistance 

Franchises will share financial 

metrics, best practices, and other 

proprietary information to help you 

operate a more successful business. 

Bigger Profits 

In general, franchises see higher profits than 

independently established businesses. Most 

franchises have recognizable brands that 

customers seek out. This often results in 

higher profits for franchisees. 

Franchisee Satisfaction 

Franchisors looking to build a successful 

franchise system follow one Golden Rule: 

treat your franchisees like gold. Happy and 

successful franchise owners create a 

stronger, healthier franchise system. 



MOST 

INNOVATIVE 

FRANCHISES 



Full-service wellness clinic 

* 360clean 




* ActionCOACH 

Business coaching 

Survey 

Date 

Jan. 


Sep. 


Sep. 

2022 

Jan. 


Min. Cash 

Requirement 

$100,000 

$15,000 

$200,000 

$100,000 

Investment 

Range 

$297,484 - 

$529,180 

$21,800 - 

$36,500 

$278,285 - 

$1,594,889 

$139,951 - 

$317,022 

Total 

Units 

117 

67 

1,906 

1,330 


Commercial hygiene service 

Feb. 


$50,000 

$54,984 - 

$160,900 

117 

Amazing Athletes 

Early childhood development 

April 


$50,000 

$63,050 - 

$105,500 

110 



June 

2022 

$219,000 

$219,000 - 

$339,000 

1,791 


Automotive appraisal services 

Oct. 


$3,000 

$16,700 - 

$44,275 

21 


Online 

Bahama Buck’s 


Ben & Jerry’s 


April 

2022 

April 


$100,000 

$100,000 

$445,000 - 

$1,180,000 

$152,200 - 

$546,800 

114 

556 

* Better Homes and Gardens Real Estate 

Real estate 

Jan. 


$50,000 

$113,920 - 

$447,500 

379 



Jan. 


$84,500 

$140,500 - 

$211,750 

1,571 

“It is staggering how much 

progress Cruise Planners 

has made over the years! 

I feel like the home office 

spends every waking 

hour striving towards 

perfection.” 

– Cruise Planners Franchise Owner 

Card My Yard 

Yard greeting signs 




Automotive repair 

Complete Weddings + Events 

Wedding and event services 

Conserva Irrigation 

Residential & commercial lawn services 


Travel agency 

June 

2022 

April 

2022 

Oct. 


Sep. 


April 


Oct. 

2022 

$8,000 

$85,000 

$85,000 

$50,000 

$8,000 - 

$19,800 

$155,750 - 

$216,000 

$520,250 - 

$640,400 

$56,820 - 

$71,050 

538 

485 

272 

70 

N/A N/A 91 

$6,995 

$6,995 - 

$23,465 

2,500 

Culver’s 


Aug. 


$500,000 

$2,254,000 - 

$7,228,000 

886 

Dogtopia 

Dog daycare & boarding 

Oct. 


$300,000 

$780,104 - 

$1,469,845 

223 

* Dream Vacations-CruiseOne 

Travel agency 

April 


$3,500 

$1,795 - 

$21,000 

1,703 



June 


$150,000 

$211,460 - 

$399,185 

41 


Real estate 

April 


$35,690 

$91,690 - 

$423,592 

288 




Estrella Insurance 

Financial services 

EverLine Coatings and Services 

Line striping & pavement services 

Sep. 

2022 

Oct. 

2022 

$25,000 

$75,000 

$49,950 - 

$84,000 

$148,976 - 

$293,967 

194 

334 


Survey 

Date 

Min. Cash 

Requirement 

Investment 

Range 

Total 

Units 

* Expedia Cruises 

Travel agency 



Fastest Labs 

Drug, alcohol, DNA testing 

* FASTSIGNS 


* Fibrenew 

Leather & vinyl repair services 


Window cleaning 

Fit4Mom 

Fitness programs 

* FocalPoint International, Inc. 

Business coaching services 

May 


July 


Feb. 

2022 

Sep. 

2022 

Sep. 

2022 

Aug. 

2022 

April 


April 


$250,000 

$190,000 

$75,000 

$80,000 

$15,000 

$100,000 

$5,495 

$71,600 

$167,250 - 

$292,245 

$150,000 - 

$250,000 

$101,150 - 

$132,700 

$233,555 - 

$307,308 

$67,230 - 

$119,300 

$105,300 - 

$170,000 

$8,245 - 

$28,685 

$71,600 - 

$80,000 

260 

857 

133 

766 

305 

275 

225 

182 

“The quality of products 

and services—business 

coaching STACK, executive 

coaching modules, life 

performance coaching 

modules—is second to 

none! They continually roll 

out new products, services, 

methods, and tools.” 

– FocalPoint Coaching Franchise Owner 



Oct. 

2022 

$50,000 

$222,500 - 

$500,500 

245 

FYZICAL Therapy & Balance Centers 

Physical therapy centers 

June 


$120,000 

$191,750 - 

$479,000 

447 

Gotcha Covered 

Home window services 

Jan. 


$50,000 

$100,050 - 

$122,055 

144 

Heaven’s Best Carpet/ Upholstery Cleaning 

Carpet and upholstery cleaning 

Feb. 


$25,900 

$41,900 - 

$110,000 

416 

Ideal Siding 

Home remodeling servicest 

July 


$20,000 

$82,500 - 

$127,500 

36 

* Image One 


Nov. 

2022 

$50,000 

$42,775 - 

$216,674 

18 

JFE Franchising 

Full-service sushi 

July 

2022 

N/A 

$20,749 - 

$331,732 

877 

Junk King 

Junk removal 

Oct. 

2022 

$50,000 

$93,300 - 

$180,000 

177 

Kampgrounds of America/KOA 

Camping services 


Real estate 

* Kitchen Solvers 


* Kitchen Tune-Up 


* Kona Ice 

Frozen treats 

Massage Luxe International, LLC 

Spa services 

Miracle Method Surface Refinishing 

Bathroom and kitchen remodeling 

Aug. 

2022 

Jan. 


Sep. 


Jan. 


July 


July 


Dec. 

2022 

$500,000 

$150,000 

$60,000 

$81,930 

$20,000 

$120,000 

$85,000 

$30,250 - 

$9,172,925 

$183,230 - 

$336,980 

$99,739 - 

$134,014 

$129,930 - 

$188,850 

$149,995 - 

$189,300 

$414,700 - 

$768,000 

$84,500 - 

$180,000 

451 

1,122 

55 

297 

1,666 

83 

161 

“They provide excellent 

and very thorough 

training. They continually 

embrace new, cuttingedge 

technology to 

remain a pioneer in the 

kitchen industry.” 

– Kitchen Tune-Up Franchise Owner 

* New Again Houses 

Real estate 

Sep. 

2022 

$42,500 

$94,000 - 

$180,000 

42 

New Creations 

Restoration services 

Oct. 


$82,090 

$74,420 - 

$142,700 

74 



MOST 

INNOVATIVE 

FRANCHISES 


NextHome 

Real estate 

Oasis Senior Advisors 

Senior care advisors 

Office Pride 


Orangetheory Fitness 

Fitness club 

Survey 

Date 

Sep. 


Nov. 

2022 

Sep. 


Oct. 

2022 

Min. Cash 

Requirement 

$4,500 

$40,000 

N/A 

$150,000 

Investment 

Range 

$16,250 - 

$220,345 

$64,890 - 

$109,590 

$70,900 - 

$117,700 

$657,542 - 

$2,105,322 

Total 

Units 

608 

118 

145 

1,616 

* Our Town America 

Advertising services 

Sep. 


$70,000 

$64,200 - 

$86,500 

44 

“Safari Kid Franchisees are 

properly trained to run 

their franchise and 

supported at every stage 

of their franchise 

ownership experience.” 

– Safari Kid Franchisee 

Outdoor Lighting Perspectives 

Residential lighting servies 

Painting With a Twist 

Paint & sip 

* Payroll Vault Franchising 

Payroll services 


Pet retailer 



* Pizza Factory 


April 


May 


Aug. 


Oct. 

2022 

Oct. 


June 


$60,000 

$80,000 

$56,000 

$200,000 

$150,000 

$90,000 

$85,025 - 

$184,050 

$121,500 - 

$261,000 

$65,460 - 

$99,970 

$454,870 - 

$1,524,200 

$471,425 - 

$745,200 

$274,000 - 

$542,000 

121 

218 

61 

441 

273 

109 


Pool building services 

Feb. 


$50,000 

$48,000 - 

$107,500 

127 


Real estate 

March 

2022 

$15,000 

$44,000 - 

$223,000 

306 

Rhea Lana’s 

Children’s consignment 

Jan. 


$13,500 

$22,600 - 

$32,000 

106 

“I’m lucky and very 

honored to be a Snap-on 

Dealer. What a COOL 

career! They are super 

supportive of their dealers 

and make it easy to scaleup 

your business.” 

* Safari Kid 

Children’s services 

* Sandler 



Music school 

* Senior Care Authority 

Assisted living placement services 

Singers Company 

Children’s music services 

Feb. 


April 


Nov. 

2022 

March 


Oct. 

2022 

$150,000 

$100,000 

$150,000 

$50,000 

$23,500 

$200,000 - 

$1,000,000 

$101,825 - 

$147,100 

$395,800 - 

$537,400 

$71,095 - 

$90,495 

$14,500 - 

$29,380 

30 

216 

288 

89 

70 

– Snap-on Tools Franchise Owner 


Professional tools & franchise 

Aug. 


$44,121 

$201,433 - 

$465,436 

4,512 

* Soccer Shots 

Youth sports 

June 


$20,000 

$42,950 - 

$54,300 

284 


Real estate 

Jan. 


$50,000 

$112,150 - 

$497,400 

1,079 

* Spherion 


July 

2022 

$150,000 

$214,325 - 

$471,975 

216 




* Spoiled Rotten Photography 

Child portrait services 

Stretch Zone 

Professional stretching services 

Aug. 


Oct. 

2022 

$45,000 

$65,475 

$42,500 - 

$58,300 

$123,930 - 

$226,949 

17 

300 


Survey 

Date 

Min. Cash 

Requirement 

Investment 

Range 

Total 

Units 

Superior Fence & Rail 

Residential fence installation 

April 


N/A 

$133,000 - 

$209,000 

50 


Bookkeeping services 

June 

2022 

$100,000 

$74,570 - 

$98,190 

97 


Home services 

June 


$25,000 

$43,000 - 

$56,000 

48 



TAPinto.net 

Advertising services 

TeamLogic IT 

IT services 

The Brothers that just do Gutters 

Gutter install, repair & cleaning 

The Coder School 

Coding teaching services 


Career ownership coaching 

* The Glass Guru 

Window restoration 

May 


May 


Oct. 


Aug. 


Oct. 

2022 

Feb. 


Oct. 

2022 

$25,000 

N/A 

$60,000 

$75,000 

$50,000 

$100,000 

$25,000 

$47,718 - 

$185,833 

$7,475 - 

$11,025 

$110,918 - 

$142,709 

$143,750 - 

$205,000 

$77,700 - 

$163,950 

$114,350 - 

$125,950 

$95,755 - 

$193,030 

450 

92 

265 

108 

60 

148 

84 

“This is the perfect 

opportunity to serve my 

community while being 

my own boss. I am 

continually rewarded by 

helping individuals living 

meaningful lives while 

navigating disabilities.” 

– SYNERGY HomeCare Franchisee 



March 


$150,000 

$500,000 - 

$650,000 

309 


Targeted marketing solutions 

Jan. 

2022 

N/A 

$975 - 

$9,800 

768 



June 


$500,000 

$330,000 - 

$3,700,000 

7,095 

* TSS Photography 

Sports, school & event photography 



Unishippers 

Business shipping 


Real estate 



Feb. 


March 


Jan 


Oct. 


Oct. 

2022 

$10,500 

$80,000 

$40,000 

$15,000 

$64,950 

$20,415 - 

$74,725 

$105,000 - 

$435,600 

$44,565 - 

$233,300 

$10,875 - 

$50,380 

$125,460 - 

$1,711,505 

173 

421 

212 

474 

718 

“The Glass Guru offers 

a great financial 

opportunity—from 

startup through scale 

up—with a lot of room 

for growth ahead.” 

We Sell Restaurants 

Restaurant sales services 

Aug. 


$75,000 

$70,625 - 

$105,400 

44 

– The Glass Guru Franchisee 

Weed Man 

Lawn care 

Oct. 


$60,000 

$80,535 - 

$107,785 

343 


Real estate 

Sep. 


$25,000 

$62,500 - 

$326,200 

377 



Oct. 


$100,000 

$167,900 - 

$683,650 

329 


Nature retailer 

Oct. 


$40,000 

$209,425 - 

$350,037 

358 

Wingstop 


Nov. 

2022 

$600,000 

$347,600 - 

$759,100 

1,916 

Zoom Drain 

Residential plumbing services 

July 


$49,500 

$227,802 - 

$428,456 

38 



TOP 200 

FRANCHISES 

Today’s leading brands based on FBR’s owner satisfaction data. 

Each year Franchise Business Review recognizes the Top 200 Franchises in the U.S. and Canada for excellence 

in achieving high franchisee satisfaction. Many of the brands listed below also make it onto our category specific 

awards lists that are featured throughout the year in this quarterly report and on our website. 

* Full Satisfaction Reports are available at FranchiseBusinessReview.com. 

ADVERTISING & SALES 


* Our Town America 

TAPinto.net 

Town Money Saver 

Discovery Map International 

AUTOMOTIVE 




Tint World 

Ziebart 

Moran Family of Brands 

RNR Tire Express 

BUSINESS SERVICES 

* FASTSIGNS 


We Sell Restaurants 

* Spherion 

* ActionCOACH 

* Sandler Training 

Crestcom 

Network in Action 

Unishippers 


NEXTAFF 

YESCO 


Alphagraphics 

FranNet 

AtWork Group 

* InXpress 

CHILD SERVICES 

* Spoiled Rotten Photography 

Singers Company 

* Soccer Shots 

* Skyhawks Sports Academy 

Amazing Athletes 

Young Rembrandts 

TGA Premier Sports 

CLEANING & MAINTENANCE 



* 360clean 

* PuroClean 

* Image One 

Molly Maid 

Office Pride 

Green Home Solutions 

* The Maids 

Stratus Building Solutions 

EDUCATION 


The Coder School 

The Goddard School 

* Mathnasium 

Creative World School 


Huntington Learning Center 

FINANCIAL & TAX 

* Payroll Vault 

We Insure 

Estrella Insurance 

ATAX 

FITNESS 

Planet Fitness 

Orangetheory Fitness 

30-Minute Hit 

FOOD & BEVERAGE 

* Kona Ice 

Culver’s 


Pizza Ranch 

Nothing Bundt Cakes 

Penn Station East Coast Subs 

Tropical Smoothie Cafe 



* Pizza Factory 

JFE Franchising 

TGI Fridays 

* Bahama Buck’s 

Wingstop 

LaRosa’s Pizzeria 

BIGGBY COFFEE 

Ellianos Coffee Company 

* Checkers & Rally’s 

* The Haagen-Dazs Shoppe Company 

Slim Chickens 

Zaxby’s 

Ben & Jerry’s 

Aroma Joe’s 

Acai Express 

* Chicken Salad Chick 

Wayback Burgers 


FOOD & BEVERAGE (CONT.) 

Wings Etc. 

Kolache Factory 

Walk-On’s Sports Bistreaux 

The Human Bean 

* East Coast Wings + Grill 

Teriyaki Madness 

Donatos Pizza 

HEALTH & PERSONAL SERVICES 


Fastest Labs 

FYZICAL Therapy & Balance Centers 

Palm Beach Tan 

* The Joint 

* Any Lab Test Now 

Stretch Zone 

QC Kinetix 

Sola Salon Studios 

Hammer & Nails 

Blo Blow Dry Bar 

HOME SERVICES 





Mr. Handyman 

Miracle Method Surface Refinishing 

Dryer Vent Squad 

The Brothers that just do Gutters 

* Kitchen Solvers 

ACE Handyman Services 

Gotcha Covered 

Granite Garage Floors 

WOW 1 DAY PAINTING 

USA Insulation 

Mr. Appliance 

Mr. Electric 

Premier Pool Service 

Mr. Rooter Plumbing 

Storm Guard 

Go Mini’s 

PET SERVICES 

Dogtopia 


Hounds Town USA 

K9 Resorts Luxury Pet Hotel 

Scenthound 

REAL ESTATE 

NextHome 



* New Again Houses 



Better Homes and Gardens Real Estate 


Coldwell Banker 


Century 21 Real Estate 

HomeSmart 

JPAR Real Estate 

* HomeVestors of America 

ERA 

Real Property Management 

Epcon Communities 

PropertyGuys.com 

RECREATION 

American Poolplayers Association 


Kampgrounds of America/KOA 

British Swim School 

Goldfish Swim School 

Aqua-Tots 

* Yogi Bear’s Jellystone Park 

Streamline Brands 

RETAIL 

Rhea Lana’s 



Good Feet Worldwide 

Learning Express 

Verlo Mattress 

Your CBD Store 

Just Between Friends 

SENIOR CARE 


* A Place At Home 

SYNERGY HomeCare 

Right at Home 

Oasis Senior Advisors 

Assisting Hands 

* Senior Care Authority 

SENIOR CARE (CONT.) 

* CarePatrol 

Griswold Home Care 

* HomeWell Care Services 

* Caring Senior Service 

SERVICES 


* Fibrenew 

Weed Man 

Card My Yard 


GrassRoots Turf 

EverLine Coatings and Services 

New Creations 

Complete Weddings + Events 

LIME Painting 

* The Glass Guru 


Glass Doctor 

Junk King 


College Hunks Hauling Junk & Moving 

Junkluggers 

Truly Nolen of America 

Concrete Craft 

Mobility Plus 

PIRTEK 

NaturaLawn of America 

TECHNOLOGY 

TeamLogic IT 

Wireless Zone 

TRAVEL SERVICES 


* Dream Vacations 

* Full Satisfaction Report Available 

at FranchiseBusinessReview.com 

To check out 

the complete 

list and details 

for our Top 200 

winners scan 

the QR code. 



SERVICES 

SERVICES 

SERVICES 

Mosquito Squad 

Min. Cash Required: $50,000 

Investment Range: $164,530 – $217,125 

Mosquito Squad is an award-winning mosquito 

control, bug spraying, and tick prevention 

franchise. They sit at the top of a $26.2 billion 

dollar industry and are seeking new franchise 

owners! By joining Mosquito Squad, franchise 

owners can enjoy the following benefits: - 

Multiple Revenue Streams - No Royalty Fees for 

12 Months - Large, Protected Franchise Territories 

- World-class Support And more... Take advantage 

of this profitable, and growing industry! If you’re 

looking for an established franchise with a strong 

owner network, Mosquito Squad may be perfect 

for you. Don’t miss your opportunity, visit www. 

mosquitosquad.com/franchising today to learn 

more!” 

For more information on the Mosquito Squad 

franchise opportunity, call 844-334-4671 or 

visit mosquitosquad.com/franchising/becomean-owner. 

Orkin 



With Orkin, you can start your own business in 

a growing market by taking advantage of one 

of Orkin’s many franchise opportunities. You’ll 

immediately benefit from the power of the Orkin 

brand and our more than 100 years of experience 

offering successful service to residential, 

commercial, and industrial customers. If you have 

at least three years of management experience in 

the pest control field; a desire to work with some 

of the best pest management professionals in 

the business; and are willing to invest in the most 

recognized brand in the industry, please consider 

joining the Orkin franchise team. 

For more information on Orkin franchise 

opportunities, call (404) 888-2875, email 

kcronin@rollins.com or visit www.orkin.com/ 

franchise. 

Snap-on Tools 



Snap-on Tools is a U.S.-based global company 

headquartered in Kenosha, Wisconsin and has 

been named Entrepreneur’s top tool franchise for 

over 10 years, has been recognized by Franchise 

Business Review as a Recession-Proof Franchise, 

and is a member of the elite Franchise Business 

Review Hall of Fame. Snap-on Tools, as the 

leading innovator, manufacturer and marketer of 

high-end tools and equipment for professionals, 

powered through the health and economic 

challenges of the pandemic and continued to 

serve its loyal customers, as it has throughout its 

100+ years of existence. Snap-on Tools is a proud 

member of Vetfran and in 2022 was named 

the #1 Franchise for Veterans by Entrepreneur 

Magazine. 

For more information on Snap-on Tools 

franchise opportunities, call 877-476-2766 

or visit snaponfranchise.com. 

Contact us today! 

o u r t o w n a m e r i c a . c o m 

8 0 0 - 4 9 7 - 8 3 6 0 x 2 2 4 

Low start-up investment & low overhead. 

Home-based business with a flexible 

schedule & no employees needed. 

Access to 5 decades of sales data & 

redemption information. 

Our Town America, A Franchising Corporation • 13900 US Highway 19 N, Clearwater, FL 33764-7238 

MN Residents: Minnesota Franchise Registration No: F-6498 (Unit); F-7645 (RD) NY Residents: This advertisement is not an offering. An offering can only be 

made by a prospectus filed first with the Department of Law of the State of New York. Such filing does not constitute approval by the Department of Law. 



A FRANCHISE WITH A 

FUTURE 


FRANCHISE OPPORTUNITY 

BECOME A LOCAL POOL STORE OWNER 

$2M* 

AVERAGE 

STORE REVENUE 

275+ 

LOCATIONS 

AND GROWING 

80% 

FINANCING 

AVAILABLE 

Schedule a Call or visit PinchAPennyPoolFranchise.com 

*For the year ending December 31, 2022, Pinch A Penny had 269 stores open. Of those stores, 263 have been open at least one year. Of those open at 

least one year, the average annual gross sales were $2,023,349 and some stores (37%) had annual gross sales that exceeded the average. Your results 

may differ. There is no assurance that you will do as well. See our 2023 Franchise Disclosure Document for more information. 

FRANCHISE WITH 

THE LEADER IN 

RETAIL LAB TESTING 

NAMED A TOP 100 

RECESSION-PROOF FRANCHISE 

AND 

TOP FRANCHISE BY FRANCHISE BUSINESS REVIEW 

Any Lab Test Now provides a convenient way for 

consumers and businesses to manage 

their healthcare choices. 

Our retail franchise business model provides 

franchisees with built-in advantages. 

Learn more: anylabtestnow.com/franchise 

OLIVER DELGADO 

HomeVestors ® of America 

Sherman, Texas & Ada, Oklahoma 

Franchise owners since 2016 

10 Employees 

Why did you purchase a franchise instead of 

opening an independent business? 

My decision to purchase a franchise was based 

on my goals. I wanted to impact my community 

positively while building a business and 

acquiring assets that would allow me to build 

wealth. Following a proven business model, 

receiving training and support, and leveraging 

the brand recognition of a franchise would allow 

me to achieve those goals. 


industry or franchise brand from the start? 

Yes. While I have extensive business experience 

in different industries, I was always interested 

in real estate. Real estate is an opportunity to 

utilize my experience in multi-site operations, 

finances, sales, and marketing to build a longterm 

business. I understood real estate and 

believed it could provide significant cash flow 

and a consistent passive income stream through 

rental properties. Real estate properties have 

the potential to appreciate in value over time, 

allowing my company to build equity and grow. 

Unlike some other investments, real estate gives 

investors a degree of control. 

How does the HomeVestors franchise support 

and encourage your success? 

HomeVestors consistently provides opportunities 

for support, learning, and growth. Training 

consists of weekly online meetings and 

nationwide conventions twice a year. These are 

incredible opportunities to build skills, acquire 

new strategies, and network with other franchise 

owners who help you achieve success. 

Congratulations Allison Kapalka, our 2023 Franchisee Rock Star!! 

For more information on the HomeVestors franchise 

opportunity: 

• Call: 866-249-6932 

• Visit: homevestorsfranchise.com/FBR 

Fran Dev Ad Update 9.11.23.indd 1 

9/11/23 6:08 PM 




SERVICES 

SERVICES 

TRACIE DOMINGUEZ 

HomeWell Care Services 

Colorado Springs 

Franchise owner since 2020 

70 Employees 

Of your prior skills and experiences, which 

were most helpful in launching and operating 

your new business? 

I spent my adult career as a physician assistant in 

the Army. One important thing the military taught 

me was how to lead a diverse group of people. 

I learned leadership. It was my job to motivate, 

communicate clearly, and be decisive. 

Did you use FBR’s website or download 

franchisee satisfaction reports? 

Yes! I used FBR’s website to research franchise 

opportunities and franchisee satisfaction levels 

via the downloadable reports. 

Did you speak with other franchisees? 


Yes, I did. I asked all of them about their 

backgrounds, why they chose HomeWell, and the 

level of support they received from corporate 

headquarters. 

Which questions did you ask the franchisor? 

What makes you different from other home care 

agencies? What is your mission statement? What 

are the company’s core values? 



Whenever I run into a problem that I cannot fix, 

whether big or small, my Franchise Business 

Coach (FBC) is always there to help. He is 

accessible pretty much 24/7. 


I am most proud of my management team. 

They believe in our mission and commitment 

to helping seniors live independently and age 

in place. 

Storm Guard 



Storm Guard is the most trusted name in roofing 

and construction franchises in the United States. 

Too often, building contractors act like “storm 

chasers” – traveling to communities in need, 

working for a short time, and leave. They are not 

committed, local providers, leading to low-quality 

work and price gouging. When they move on, 

their customers are left without a warranty. As 

locally owned locations, we understand the 

importance of offering quality work at a fair 

price. Storm Guard franchisees benefit from 

industry leading training, supplier relationships, 

storm-tracking and drone technology, systems for 

sales, production, and invoicing, and a supportive 

network of other owners. 

For more information on Storm Guard franchise 

opportunities, call 817-415-0030, email 

johncohen@r7fdc.com or visit franchise. 

stormguardrc.com. 

“ 

Truly Nolen 



Since 1938, Truly Nolen has served as one of 

the most stable pest, termite, rodent and lawn 

control companies in the industry. With 74 

corporate locations and 42 domestic franchisees, 

we are dedicated to providing unsurpassed 

quality customer service by utilizing innovative 

methods and unique service options to control 

pest issues. As a Truly Nolen franchise owner, 

you can benefit from the brand marketing 

power; led by our distinctive mouse car concept. 

Additionally, we provide initial/ongoing training, 

support and resources to ensure your success. 

For more information on the Truly Nolen 

franchise opportunity, visit trulynolenfranchising. 

com, email usa.franchise@trulynolen.com, 

or call 833-718-0957. 

I was drawn to Two Maids 

just because they have a 

family like atmosphere. 

They really wanted to be a 

business partner with me. 

Jordan Black, 

Franchise Owner 

Hear Jordan’s story 

and more owner stories 

For more information on HomeWell Care Services 

franchise opportunities: 

• Call: 817-916-8904 

• Email: franchising@homewellcares.com 

• Visit: homewellfranchising.com 

Learn more at 

twomaidsfranchise.com 




STREAMLINE YOUR JOURNEY TO 

FRANCHISE OWNERSHIP 

DISCOVER 

if franchising is the 

right path for you 

FBR Franchise Academy 

Check out our new online learning 

center and explore the pathway to 

franchising. The FBR Academy is packed 

LEARN 

the six essential 

steps to franchise 

ownership 

EXPLORE 

only brands with the 

highest franchisee 

satisfaction rating 

with resources, downloadable tools and 

insights on the six essential steps to 

franchise ownership. 

Learn about 

• The pros and cons of franchising 

• How to choose the right franchise for you 

• Take a franchise personality test 

• Common fees and costs 

• Questions to ask the franchisor 

RESEARCH 

and compare top 

franchise opportunities 

and franchisees 

It’s FREE! Start now and go at your own pace. 

Visit www.franchisebusinessreview.com or 

PLAN 

a strategy to meet 

your personal and 

professional goals 

scan the code below to get started. 

BUY 

the perfect franchise 

for you and your lifestyle

FBR Franchise Buyers Guide 2023 Q4

Create successful ePaper yourself

Delete template?

Save as template?