Novas Annual Report 2022

Annual Report 2022
WHITESTOWN
Jennifer Doyle, Senior Residential Services Manager, East region
My name is Jennifer Doyle, and I am the NOVAS Senior Residential Services
Manager for the East region. I have held the position of Senior Services
Manager for Whitestown since 2021.
Whitestown Supported Temporary Accommodation (STA) is a small service
that provides temporary accommodation for up to six months to single
individuals and couples experiencing homelessness in the North Dublin
region. The service is unique in that it creates a shared home environment,
departing from the traditional STA model. Staff and clients share kitchen
spaces, communal areas, and the outdoor garden. Cooking, cleaning, and
gardening are shared responsibilities among both staff and clients.
Through collaborative efforts and co-designing, clients, along with their
key workers, create person-centred support plans that focus on life
skills, independent living skills, connection to the wider community, and
exploration of education, training, and employment opportunities, all with the
overall aim of identifying pathways to their own sustainable homes.
Whitestown STA is funded by our partners in Fingal County Council and the
Dublin Homeless Regional Executive (DRHE). Through strong collaboration
and innovation with Fingal County Council, Whitestown STA staff are
empowered to proactively support the most vulnerable homeless individuals
in the area. Service delivery is rooted in a Trauma-Informed Practice and a
Harm Reduction approach. It is person-centred and focused on safety and
quality.
The Whitestown STA Service aligns with the DRHE action plan for 2022-2024
and can provide evidence of outcomes related to the core objectives of the
action plan, which are:
> Prevention of homelessness and recurrent homelessness.
> Protection of persons experiencing homelessness.
> Progression from homelessness.
There are numerous examples where clients have been protected as they
navigate the experience of homelessness in our Whitestown STA, with
identified progression pathways to long-term housing. Furthermore, the
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