Fosters Foods Spring 2024

Terms & Conditions of Sale
Prices
All prices shown are strictly net and are subject to change without prior
notification. Every effort will be made to maintain prices, but exchange
rate fluctuations, tax changes and variations on raw material costs may
necessitate immediate price changes, and all orders are accepted on
this basis.
New Accounts
A new customer account form must be completed and signed. Two
satisfactory trade references must be received before a credit account
may be opened. All initial orders must be pro-forma and paid for by
cheque, credit card or by credit transfer into our bank account (please
ask for further details). All new accounts will be subject to a credit check.
Credit Terms
Our terms are payment within 30 days from the date of invoice, unless
otherwise agreed. If payment is not made within the agreed terms, we
reserve the right to charge interest at 2.5% above the prevailing base
rate to the invoice value, excluding any interest or other costs should
court proceedings become necessary. However if the debt is paid
within the agreed terms no interest shall be payable. Re-presented
cheques are all charged £20 for each re-presentation.
Orders
You can place orders directly with your sales contact/RSM or by email,
telephone or writing to our Customer Service department in Market
Harborough. Alternatively orders can be placed on the Fosters Foods
ordering app or website at your convenience. See page 4 for more
information. Please state clearly your account number, product code,
product description and quantities of items required. Please be aware
that some products could be withdrawn from sale at any point in time.
Please call Customer Services on 01858 438000 for current information
on any withdrawn lines. Any orders that contain Personalised products
can take up to a maximum of five working days.
Products
The company reserves the right, in its discretion, without liability to
the customer, to make any changes in the specification of the product
including packaging, weight, case size, barcode and ingredients,
without any liability on the part of the Company.
Deliveries
Carriage paid orders are subject to a minimum order value, please
contact Customer Services or your Regional Sales Manager regarding
delivery charges. Timed deliveries are subject to charges, please
contact the Customer Services team for further details. Although every
effort will be made to deliver goods as ordered, the group cannot
accept responsibility for any delay for circumstances beyond its control
and accepts no liability whatsoever for any loss arising from any failure
to supply under any circumstances.
Cancellation of Orders
All orders placed form a contractual agreement between both parties.
We reserve the right to apply a cancellation fee for all cancelled orders:
28 days or less prior to requested delivery date – 40% of order value
14 days or less prior to requested delivery date – 100% of order value
Delivery Discrepancies Claims
Claims should be made to the Group’s Credit Administration
Department within 24 hours of receipt of goods via telephone - 01858
438000. All goods must be counted upon receipt and any shortage
noted on the delivery note at the time of delivery. If customers are
unable to check on receipt, the POD must be signed “UNCHECKED”.
All goods must also be checked for damages upon receipt and any
damage must be indicated on the delivery note at the time of delivery.
If customers are unable to check on receipt, the POD must be signed
“UNCHECKED”.
Photographic evidence of the damage will be required to validate the
claim. Any claim in respect of the above should be made by telephone
(01858 438000), or email (sales@fosters-foods.co.uk) to the Group’s
Credit Administration Department within 2 working days of the
delivery. Claims submitted after this time will automatically be rejected.
Goods which have been in your possession for longer than 21 DAYS
cannot be refunded for credit. Credit cannot be given for goods that
are already price marked. Product quality issues can be discussed with
Customer Services on 01858 438000. In the interests of food safety, the
Group cannot accept the return of opened or part packs of products
unless by prior agreement with the Regional Sales Manager. Please
note: Goods cannot be returned without an uplift note.
Title
Until payment in full of the purchase price, together with payment of
all other sums due from the customer to Moguntia Food Limited for
the property in the product (The Goods), the Goods shall remain the
property of Moguntia Food Limited, but the risk therein and all liability
to third parties in respect thereof shall pass to the Purchaser on delivery.
The Purchaser shall keep the Goods in such a manner that they shall
be identifiable by Moguntia Food Limited. The Purchaser may sell the
Goods in the normal course of its business but in a fiduciary capacity as
bailee of the Goods and shall hold and pursue all claims to proceeds of
their sale equal to the price of the Goods for and on behalf of Moguntia
Food Limited. In the event of non-payment by the Purchaser by the due
date, Moguntia Food Limited shall be entitled, in addition to all other
rights, to enter any premises where the Goods may be, and recover
possession of them. Unless specifically agreed in writing by a director
of Moguntia Food Limited, this retention of title clause supersedes any
other third party terms regarding retention of title.
Minimum Order and Delivery Map
£240 Minimum Order Value: UK excluding the below
£290 Minimum Order Value to the following postcodes:
DG/TD/KA/ML/EH/G/FK/KY
£425 Minimum Order Value to the following postcodes:
PA/PH/DD/AB/IV/KW
£1,000 Minimum Order Value: Scottish postcode
Exceptions HS/IS 40-51 & 55-56/PA 20 41-60/PH 42-44/
KW 15-17 & 27/ZE
£450 Minimum Order Value: Northern Ireland
£650 Minimum Order Value: Southern Ireland
£1,000 Minimum Order Value: Isle Of Man
£1,000 Minimum Order Value: Channel Islands
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