Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Design source: Allied Universal <strong>ESG</strong> <strong>Report</strong><br />
<strong>G4S</strong> <strong>Belgium</strong><br />
<strong>ESG</strong> REPORT <strong>2022</strong>
INTRODUCING <strong>G4S</strong><br />
TABLE OF CONTENT<br />
Introducing <strong>G4S</strong> <strong>Belgium</strong> 3<br />
What we do 5<br />
Focused on sustainability 6<br />
Our performance in <strong>2022</strong> 7<br />
Stakeholder engagement 10<br />
Our key relationships 10<br />
UN sustainable development goals 11<br />
Delivering against the UN SDGs 11<br />
Our strategy in action 12<br />
Employee Safety and well-being 12<br />
People, culture and values 13<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
Human rights 14<br />
Anti-bribery and corruption 15<br />
Whistleblowing: Speak Out and ethics hotline 16<br />
Energy & climate change 17<br />
<strong>ESG</strong> KPIs and data 20<br />
Measuring our impact 20<br />
<strong>Report</strong>ing frameworks 22<br />
2
INTRODUCING<br />
<strong>G4S</strong> BELGIUM<br />
We are <strong>G4S</strong>, an Allied Universal ®<br />
Company - the world’s leading security<br />
and facility services company.<br />
We play an important role in society.<br />
Operating in <strong>Belgium</strong> with<br />
a workforce of approximately 4.000<br />
collaborators, keeping people safe<br />
every day, so that communities can<br />
thrive.<br />
We are one of the Belgian industry leaders<br />
and provide proactive and innovative business<br />
solutions through cutting-edge technology so that<br />
our customers can focus on their core business.<br />
We are committed to delivering the highest quality<br />
services, contributing to building safe, secure and<br />
sustainable communities, generating social value<br />
through our services, and being a trusted business<br />
partner.<br />
In today’s world, we believe there is no greater<br />
purpose than keeping our customers, employees,<br />
and the communities we serve safe. They are<br />
secure knowing that whatever they do, and<br />
wherever they work, <strong>G4S</strong>, an Allied Universal<br />
Company is There for you ® .<br />
• Delivering industry-leading security solutions to<br />
our customers.<br />
• Providing rewarding work for our employees.<br />
• Making positive social and economic<br />
contributions in our communities.<br />
• Building a company that creates significant and<br />
sustainable value for our key stakeholders.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
3
INTRODUCING <strong>G4S</strong> BELGIUM<br />
PURPOSE<br />
There for you , serving and safeguarding customers, communities,<br />
and people around the world.<br />
VISION<br />
Be the world’s most trusted services partner.<br />
MISSION<br />
<strong>G4S</strong>, through its unparalleled customer relationships, provides proactive solutions,<br />
cutting-edge smart technology, and tailored services that allow customers to focus<br />
on their core business.<br />
VALUES<br />
The success of our business is driven by our people. The success of our people is<br />
driven by our culture. Our culture is driven by our values.<br />
Living those values every day drives the success of our company.<br />
Our values are the backbone of our organization.<br />
New values and company guiding statements were launched in July <strong>2022</strong>,<br />
supported by a comprehensive communications and awareness program.<br />
Our guiding statements and values emphasize our global commitment and<br />
reflect our reasons for being.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
For more information on our values, see page 13[f].<br />
WE ARE<br />
AGILE,<br />
RELIABLE<br />
AND<br />
INNOVATIVE.<br />
OUR<br />
CARING<br />
CULTURE PUTS<br />
PEOPLE AND<br />
SAFETY<br />
FIRST.<br />
WE<br />
DELIVER THROUGH<br />
TEAMWORK<br />
AND ALWAYS<br />
ACT WITH<br />
INTEGRITY.<br />
4
INTRODUCING <strong>G4S</strong> BELGIUM (CONTINUED)<br />
WHAT WE DO<br />
We are <strong>Belgium</strong>’s leading integrated security company, a trusted adviser providing innovative,<br />
industry leading solutions that protect and add value for our customers.<br />
We are active all over <strong>Belgium</strong>.<br />
Our solutions<br />
SECURITY & HOSPITALITY SOLUTIONS<br />
• Static & public guarding<br />
• Mobile guarding<br />
• Event Solutions<br />
SAFETY SOLUTIONS<br />
• Fire & Safety services<br />
• Safety equipment<br />
& Safety as a Service<br />
• Gas detection<br />
• Respiratory protection<br />
• Fire extinguishers<br />
TRAINING & CONSULTANCY SOLUTIONS<br />
• Security Audits and Advices • Security, safety, fire<br />
• Conflict & aggression<br />
& first aid training<br />
T R A<br />
I N<br />
RECOG NIZED<br />
I N G<br />
C E N T E R<br />
TECHNOLOGY SOLUTIONS<br />
• Integrated security solutions<br />
• Video Security Systems,<br />
access control, fire detection<br />
AVIATION & LOGISTICS SOLUTIONS<br />
• Access control<br />
• Luggage & cargo screening<br />
• Passenger screening<br />
CARE & JUSTICE SOLUTIONS<br />
• Asylum services<br />
• Transition Houses<br />
• 24/7 monitoring solutions<br />
• Alarm systems<br />
• K9 services<br />
• Airport Hospitality Services<br />
• Shelter services<br />
• Care servives<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
5
CLUSTER MANAGING DIRECTOR STATEMENT<br />
FOCUSED ON<br />
SUSTAINABILITY<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
Bruin Bourgois<br />
Cluster Managing Director<br />
<strong>G4S</strong> <strong>Belgium</strong>, France, Luxembourg<br />
At <strong>G4S</strong> <strong>Belgium</strong>, we understand the importance of<br />
sustainability in both our business operations and the wider<br />
community. As a people-focused company, we take pride in<br />
the relationships we have built with our clients, employees,<br />
and partners, and we recognize that our actions have a<br />
direct impact on the well-being of these stakeholders.<br />
In this sustainability report, we<br />
aim to provide transparency<br />
on the steps we are taking to<br />
address the environmental, social<br />
and economic impacts of our<br />
operations. From reducing our<br />
carbon footprint to fostering a<br />
culture of inclusivity and diversity,<br />
we are dedicated to making a<br />
positive impact on the world<br />
around us.<br />
We are committed to<br />
continuously improving our<br />
sustainability performance and<br />
encourage our stakeholders<br />
to hold us accountable for the<br />
commitments outlined in this<br />
report. Thank you for your<br />
interest in our sustainability<br />
journey.<br />
6
OUR PERFORMANCE IN <strong>2022</strong><br />
OUR PERFORMANCE<br />
IN <strong>2022</strong><br />
We created a <strong>G4S</strong> Sustainability Taskforce consisting of at least 8 members<br />
from all departments of <strong>G4S</strong> <strong>Belgium</strong> and headed by a member of the directors<br />
board. This taskforce monitors, reports on and supports sustainability activities<br />
and initiatives within all business units of <strong>G4S</strong> <strong>Belgium</strong>.<br />
Employee safety and well-being<br />
(see page 12)<br />
With our vitality programme, we help our employees stay healthy, energetic and sporty.<br />
This is done through a number of health coaching and sporting challenges. For each<br />
challenge, we additionally support a charity with a donation. In cooperation with an external<br />
partner, <strong>G4S</strong> makes the Employee Assistance Program (EAP) available free of charge<br />
for all employees and their resident family members. With this program we support them<br />
professionally and personally on several fronts, ranging from a psychological helpline to<br />
practical information on everyday topics (emotional questions, practical questions, well-being<br />
questions and career questions).<br />
Next to the EAP we also offer specific psychotrauma assistance, in collaboration with our<br />
external medical service. Our employees can get psychological assistance after traumatic<br />
events in relation with work situations or private situations with an impact on the execution<br />
of their job.<br />
We offer our employees a free Bsit account to assist them when they are looking for a<br />
babysitter. We value our employees’ family life and this easy babysit tool can help them with<br />
planning absences and enjoying some (me)-quality time.<br />
Well-being is also having a good work and life balance and being able to spend off work time<br />
in the best possible way. That is why we offer our employees through our Benefits at Work<br />
platform great deals and price reduction on travel, sports, and gifts promotions.<br />
When possible depending on their job, our employees can work structurally from home.<br />
To support them as much as possible in this, we have organised a number of workshops in<br />
collaboration with a third party service provider around: vitality, psychosocial well-being and<br />
ergonomics.<br />
Via the Speak Out whistleblowing platform, employees can report situations that take place<br />
and are not conform to the <strong>G4S</strong> values.<br />
We anchor our presence in the local community through focused sponsorships. <strong>G4S</strong><br />
supports activities of youth associations in its neighbourhood (e.g. the Stroomloop of the<br />
Vilvoorde Scouts).<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
7
OUR PERFORMANCE IN <strong>2022</strong> (CONTINUED)<br />
People, culture and values<br />
(see page 13)<br />
In July <strong>2022</strong> we launched our new values and guiding statements (mission, vision, purpose),<br />
supported by a comprehensive communication and awareness program to all employees.<br />
<strong>G4S</strong> <strong>Belgium</strong> has entered into an administrative compliance agreement (ACA) with the<br />
US Military. This went into effect on November 10 th <strong>2022</strong>. We are the first company on<br />
the <strong>Belgium</strong> security market having closed such an agreement with the US Military. This<br />
agreement is a guarantee to all our customers that <strong>G4S</strong> <strong>Belgium</strong> adheres to the highest<br />
standards related to business compliance.<br />
Gender equality and gender balance are goals that we strongly support at <strong>G4S</strong>.<br />
Our recruitment operations focus on gender equal and gender balanced recruitment.<br />
In <strong>2022</strong> we reinforced the gender balance within our management team.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
Human Rights<br />
(see page 14)<br />
Procurement uses the Integrity Next and Ecovadis monitoring standards. IntegrityNext<br />
enables us to qualify and monitor our suppliers to improve sustainability and compliance,<br />
meet customer demands and regulatory requirements. EcoVadis evaluates our suppliers<br />
through the EcoVadis scorecard, questioning our suppliers about ethical & social<br />
responsibility and sustainability.<br />
Our <strong>G4S</strong> Care activities supervise and support a number of detainees in our Transition<br />
Houses. This project was set up in cooperation with the Belgian Ministry of Justice and a<br />
project partner. It aims at preparing detainees for their reintegration into society. This way,<br />
<strong>G4S</strong> assists society and supports social inclusion as a peace and justice sustainability goal.<br />
In collaboration with Fedasil, the Belgian federal agency for reception of asylum seekers,<br />
<strong>G4S</strong> Care manages a number of reception centers for foreigners seeking asylum in<br />
<strong>Belgium</strong>. In <strong>2022</strong> one of our missions was to assist Ukrainian refugees fleeing from the war.<br />
Here again <strong>G4S</strong> is taking up its social responsibility and assisting the society.<br />
8
OUR PERFORMANCE IN <strong>2022</strong> (CONTINUED)<br />
Energy and climate change<br />
(see page 17)<br />
In <strong>2022</strong> we accelerated electrification of our carfleet by offering electric cars to<br />
colleagues with a company car. Even so, the cars used by some functions (systems)<br />
are gradually being replaced by electric cars. More-over at the beginning of <strong>2022</strong> in<br />
collaboration with a prestigious customer we’ve started executing mobile opening and<br />
closing rounds on bikes.<br />
In our offices we continue our policy of strictly separated waste collection, reusable<br />
tableware, collection of used batteries and IT materials for recycling and using<br />
environmentally friendly products and processes in our operations and for cleaning<br />
(ie use of recycled materials in our guards uniforms, reuse of packaging of products by our<br />
technicians, …).<br />
Finally at the end of <strong>2022</strong> we’ve launched a <strong>G4S</strong> Academy guide on sustainable security.<br />
Through this guide we want to raise awareness with our customers on how they can<br />
render their security activities more sustainable and assist them with some practical<br />
examples they can apply.<br />
Anti-bribery and corruption<br />
(see page 15)<br />
In <strong>2022</strong>, the training program on anti-bribery and corruption (ABC) was refreshed across<br />
<strong>G4S</strong> <strong>Belgium</strong>. Those most impacted by the training, such as new employees, all managers and<br />
staff with responsibility for making financial decisions and for controlling assets have been<br />
prioritized to undertake the new ABC training. The intent is to refresh this training annually.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
9
STAKEHOLDER ENGAGEMENT<br />
OUR KEY<br />
RELATIONSHIPS<br />
Our key stakeholders are those who most materially impact our strategy,<br />
or are directly impacted by it. Engagement with stakeholders is essential<br />
to <strong>G4S</strong> – given our role in society, the local and global nature of our<br />
business and our substantial workforce.<br />
Our stakeholders<br />
Society<br />
We provide a wide<br />
range of positive<br />
social impacts in the<br />
communities in which<br />
we live and work.<br />
Customers<br />
We understand our<br />
customers’ needs<br />
and build enduring<br />
relationships with them.<br />
Employees<br />
We develop<br />
relationships with<br />
our employees<br />
through a variety<br />
of representative<br />
forums and feedback<br />
methodologies.<br />
Multilateral<br />
Organizations<br />
and Governments<br />
We participate in<br />
relevant consultations<br />
and support events<br />
where we can<br />
demonstrate our<br />
expertise on security<br />
related issues.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
Industry Bodies<br />
We aim to raise<br />
standards through<br />
membership of industry<br />
bodies, such as VBO via<br />
BVBO/APEG, ECSA,<br />
VOKA and UNIZO.<br />
Suppliers<br />
We have implemented<br />
due-diligence processes<br />
to help ensure that<br />
our suppliers meet our<br />
ethical standards.<br />
Independent Experts<br />
We harness<br />
independent audit<br />
expertise in terms<br />
of our certifications:<br />
ISO9001, QFor, Bosec,<br />
VCA and Insert.<br />
10
UN SUSTAINABLE DEVELOPMENT GOALS<br />
DELIVERING AGAINST<br />
THE UN SDGs<br />
We touch the lives of millions of people every day: providing employment and delivering<br />
essential services to help keep society safe and secure.<br />
The United Nations Sustainable Development Goals (SDGs) are a series of global objectives to improve<br />
sustainability and quality of life across the planet. The UN Global Compact calls upon businesses to<br />
advance the SDGs through the investments they make, the solutions they develop and the practices<br />
they adopt.<br />
Through the range of professional and expert services that we deliver, and the commitments and<br />
programs that form our <strong>ESG</strong> strategy, we have determined that we can make the greatest contribution<br />
to four SDGs.<br />
Indirectly we support the delivery of many more.<br />
You can read more about the work we do to support the realization of the SDGs here: g4s.com/sdg<br />
Achieve gender equality<br />
and empower all women<br />
and girls.<br />
- People, culture and values<br />
(see page 8 and 12)<br />
- Human rights<br />
(see page 9 and 14)<br />
Promote sustained,<br />
inclusive and sustainable<br />
economic growth, full and<br />
productive employment<br />
and decent work for all.<br />
- Employee safety<br />
and well-being<br />
(see page 8 and 12)<br />
- People, culture and values<br />
(see page 8 and 13)<br />
Take urgent action to<br />
combat climate change<br />
and its impacts.<br />
- People, culture and values<br />
(see page 8 and 13)<br />
- Human rights<br />
(see page 9 and 14)<br />
- Energy and climate change<br />
(see page 9 and 17)<br />
Promote peaceful and<br />
inclusive societies for<br />
sustainable development,<br />
provide access to justice<br />
for all and build effective,<br />
accountable and inclusive<br />
institutions at all levels.<br />
- People, culture and values<br />
(see page 8 and 13)<br />
- Human rights<br />
(see page 9 and 14)<br />
- Anti-bribery and<br />
corruption<br />
(see page 9 and 15)<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
11
OUR STRATEGY IN ACTION<br />
EMPLOYEE SAFETY<br />
AND WELL-BEING<br />
One of our core values, the safety and well-being of our employees and<br />
those in our care is a priority for our organization. Our goal is zero harm.<br />
Priorities in 2023<br />
• Through focused sponsorships and fun initiatives we will continue to encourage our<br />
employees to keep moving: sporting challenges, participating in groups at a sporting<br />
competition near our HQ (Stroomloop), …<br />
• Further focus on Road Safety: prevention newsflashes around the use of cars, motorcycles,<br />
bikes, speedelecs and (electric-) steps; attention for road menaces for pedestrians; and<br />
repetition of our <strong>G4S</strong> Golden Rules of Road Safety.<br />
• Ergonomic campaign: prevention newsflashes with tips & tricks for a responsible use of tablet,<br />
laptop and desktop, in relation with a correct body posture. This is necessary because of the<br />
structural teleworking for certain jobs where this is possible.<br />
<strong>G4S</strong> GOLDEN RULES OF ROAD SAFETY<br />
GENERAL RULES<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
Obtain<br />
authorisation<br />
before entering a<br />
confined space<br />
RULES<br />
SPECIALIST<br />
Always wear a<br />
helmet and<br />
high visibility<br />
equipment when<br />
riding a<br />
motorcycle<br />
<strong>Report</strong> all<br />
incidents, as well<br />
as unsafe acts<br />
and conditions<br />
ROAD SAFETY RULES<br />
Use<br />
appropriate<br />
Personal<br />
Protective<br />
Equipment<br />
(PPE)<br />
GENERAL RULES<br />
Treat every<br />
Do not work<br />
or drive under<br />
firearm as<br />
the influence<br />
loaded<br />
of alcohol<br />
or drugs<br />
Check<br />
Always follow your<br />
assignment instructions<br />
and procedures<br />
Never use a<br />
your<br />
hand-held<br />
vehicle<br />
mobile<br />
before<br />
telephone<br />
whilst<br />
driving<br />
driving<br />
Always wear<br />
Do not speed<br />
a seat belt<br />
Take the<br />
required<br />
breaks when<br />
driving<br />
Check your<br />
vehicle<br />
before driving<br />
<strong>Report</strong> all<br />
incidents, as well<br />
as unsafe acts<br />
and conditions<br />
Always wear<br />
a seat belt<br />
Use appropriate Personal<br />
Protective Equipment<br />
(PPE)<br />
Always follow your<br />
assignment instructions<br />
and procedures<br />
Take the required<br />
breaks when driving<br />
ROAD SAFETY RULES<br />
Do not work<br />
or drive under<br />
the influence of<br />
alcohol or<br />
drugs<br />
Do not speed<br />
Never use a<br />
hand-held<br />
mobile<br />
telephone<br />
whilst<br />
driving<br />
12<br />
1008737971 © 2023 <strong>G4S</strong>, An Allied Universal ® Company
OUR STRATEGY IN ACTION (CONTINUED)<br />
PEOPLE,<br />
CULTURE AND VALUES<br />
<strong>G4S</strong> <strong>Belgium</strong> employs a workforce of approximately 4000 employees.Allied<br />
Universal employs a workforce of approximately 800,000 people across the world.<br />
Our human resources strategies are essential to the success of our company.<br />
Ethics, values and culture<br />
We believe in building trust and long-term<br />
relationships with our stakeholders by doing<br />
business in the right way. This means always<br />
complying with local laws and behaving in line with<br />
our values and policies, no matter what service we<br />
are providing. We also acknowledge that building<br />
and maintaining trust takes time and requires a<br />
constant focus.<br />
There is always a right way to achieve success, and<br />
our values and Ethics Codes provide our teams<br />
with that behavioral framework. Through our<br />
culture, we constantly and consistently reinforce<br />
these behaviors. They are embedded in what we<br />
prioritize, what we recognize and how we work.<br />
For our people, we demand zero harm and have<br />
zero tolerance for unethical behavior. We promote<br />
diverse viewpoints, encourage all opinions and<br />
reward those that exemplify our values.<br />
Priorities in 2023<br />
For our customers, it means delivering great<br />
operational performance, recognizing the value<br />
and trust in our relationship, contributing to<br />
building safe, sustainable communities, and<br />
social value through our work.<br />
Applying to every employee, from front-line<br />
workers to senior executives, these principles are<br />
enshrined in the <strong>G4S</strong> Ethics Code.<br />
The <strong>G4S</strong> Ethics Code is updated annually and<br />
communicated directly to all employees across<br />
<strong>Belgium</strong>. Further communication and training<br />
on the principles set out in the Ethics Code are<br />
delivered throughout the year. Importantly, all<br />
new employees are introduced to our values<br />
during their onboarding, when they also receive an<br />
explanation of the behaviors expected in line with<br />
our values and the ways to raise any concerns if<br />
they see or hear anything that undermines them.<br />
• A relaunch of the updated Business Ethics Code and the communication of our compliance<br />
obligations towards all <strong>G4S</strong> <strong>Belgium</strong> employees.<br />
• Further focus on and reintegration of our company’s values by repeated communication<br />
throughout the organisation.<br />
• Launching and getting awarded the ISO 27001 certification on information security<br />
management.<br />
• Maintain our attention for the gender and diversity balance in our recruitment operations.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
13
OUR STRATEGY IN ACTION (CONTINUED)<br />
HUMAN<br />
RIGHTS<br />
Our ethos is based upon fairness and respect for human rights.<br />
We are proud of the role our employees play in society and the positive<br />
contribution that they make each day to protect human rights around<br />
the world.<br />
Foundationally, our business protects people and<br />
enables them to enjoy their rights and freedoms.<br />
We also recognize we must ensure we are not<br />
enabling human rights violations through our<br />
services, our customers, our suppliers or through<br />
unfair or inappropriate treatment of our own<br />
employees and others in our care.<br />
At <strong>G4S</strong>, we are committed to the respect of<br />
human rights and the continued development of<br />
our ethical and sustainable business model.<br />
We will use our influence and reach to help raise<br />
industry standards, provide decent employment<br />
opportunities and create secure and stable<br />
communities in <strong>Belgium</strong> and around the world.<br />
Everyone at <strong>G4S</strong>, whether a senior executive<br />
or frontline employee, is expected to respect<br />
and protect the human rights of the company’s<br />
employees, the people in our care, those who<br />
supply our company, and those who live and work<br />
in the communities in which we operate.<br />
We know that any human rights abuse is<br />
completely unacceptable and it will not be<br />
tolerated under any circumstances.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
Key procedures and initiatives include:<br />
• Human rights matters are embedded into key business policies and processes, such as our Ethics<br />
Codes, <strong>G4S</strong> Supplier Code of Conduct and Diversity Policy.<br />
• We encourage our employees to use our whistleblowing services if they have any concerns about<br />
human rights violations.<br />
Priorities in 2023<br />
• Closely monitor our <strong>G4S</strong> Care activities from a human rights perspective.<br />
• Encourage volunteering activities within our <strong>G4S</strong> Care collective care operations to increase<br />
support for these activities and involve the neighbourhoods around our shelters in our<br />
operation.<br />
14
OUR STRATEGY IN ACTION (CONTINUED)<br />
ANTI-BRIBERY<br />
AND CORRUPTION<br />
Being trusted and reliable, and acting with integrity are key to our<br />
values – they are an integral part of <strong>G4S</strong>’s strategy and form the essential<br />
foundation on which we carry out our business.<br />
We know that there is more to being a<br />
responsible and ethical business – as an employer,<br />
customer and supplier – than legal compliance.<br />
Our ethical approach is an essential means of<br />
doing business and provides a clear market<br />
differentiator for Allied Universal, particularly in<br />
many developing countries.<br />
Anti-bribery and corruption (ABC) policies and<br />
procedures form a key element of the Ethics<br />
Codes for <strong>G4S</strong>. Both are supported by specific<br />
training and awareness programs globally.<br />
Priorities in 2023<br />
• Initiate annual refresher training on ABC for all target employees in <strong>G4S</strong>.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
15
OUR STRATEGY IN ACTION (CONTINUED)<br />
WHISTLEBLOWING:<br />
SPEAK OUT<br />
AND ETHICS HOTLINE<br />
A critical part of ensuring we have the right culture across <strong>G4S</strong> is<br />
guaranteeing that the company has an effective whistleblowing process<br />
in place and that colleagues know how to raise concerns and feel<br />
confident in doing so.<br />
If colleagues have any concerns that our<br />
standards are not being met, we encourage them<br />
to use our whistleblowing channel, Speak Out.<br />
Any employee can use this, anonymously (where<br />
permitted by law), in confidence and at any time<br />
of the day or night.<br />
All matters reported are reviewed and follow a<br />
standard process of consideration to determine<br />
appropriate handling of the concern. Serious<br />
concerns are investigated or overseen at a senior<br />
and independent level.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
Priorities in 2023<br />
• Continue creating awareness of our whistleblowing channel Speak Out through all levels of<br />
our operations.<br />
16
OUR STRATEGY IN ACTION (CONTINUED)<br />
ENERGY<br />
& CLIMATE CHANGE<br />
<strong>G4S</strong> recognizes that the threat from climate change to the natural<br />
environment and social infrastructure is an important and ongoing concern<br />
for our organization, our customers, our employees and communities.<br />
Alongside the risks faced by people and<br />
infrastructure from climate change and extreme<br />
weather are the challenges presented by global<br />
economic conditions. Managing increasing fuel<br />
costs and the impact of climate legislation with<br />
programs to improve the company’s energy<br />
efficiency and reliance on fossil fuels, thereby<br />
reducing our environmental impact, are essential<br />
to the continued effectiveness, viability and<br />
sustainability of <strong>G4S</strong>.<br />
That is why <strong>G4S</strong> <strong>Belgium</strong> is adhering to the EU<br />
2050 Climate target plan, which aims to reduce to<br />
zero the greenhouse gas emissions and enhance<br />
energy efficiency, in line with the Paris Agreement<br />
on climate change.<br />
To demonstrate this commitment, we adhere to<br />
the ‘ROAD TO ZERO’ (EUROPE)’ project which<br />
is included on page 53 of the <strong>G4S</strong> 2021 <strong>ESG</strong><br />
report and provides the target and a roadmap<br />
for the reduction of our fuel consumption and<br />
the decrease by our Company and Functional<br />
Cars fleet of our carbon emissions to zero at<br />
the latest in 2040. Regarding our operational car<br />
fleet, we are planning a study taking into account<br />
that these cars need to be operational 24/7 upon<br />
first request and the current state of technology<br />
regarding electric cars has not yet given us a<br />
conclusive solution to address this operational<br />
need with 100% certainty.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
17
OUR STRATEGY IN ACTION (CONTINUED)<br />
‘ROAD TO ZERO’<br />
(EUROPE)<br />
2021<br />
2025<br />
2030<br />
2035<br />
• Strategy launched<br />
• New company cars hybrid/electric only<br />
• Company Cars 20% zero emission<br />
• Functional Cars 10% zero emission<br />
• Company Cars 70% zero emission<br />
• Functional Cars 55% zero emission<br />
• Company Cars 100% zero emission<br />
• Functional Cars 100% zero emission<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
<strong>G4S</strong> will also comply with the EU Corporate<br />
Sustainability <strong>Report</strong>ing Directive, providing<br />
a transparent view of our sustainability<br />
actions to all our stakeholders. This directive<br />
requires companies to disclose information<br />
on their environmental, social and governance<br />
performance, enabling investors, customers and<br />
other stakeholders to make informed decisions.<br />
18
OUR STRATEGY IN ACTION (CONTINUED)<br />
By demonstrating our commitment to<br />
sustainability and the EU 2050 Climate target<br />
plan, <strong>G4S</strong> is positioning itself as a responsible<br />
and forward-thinking company, committed to<br />
reducing its impact on the environment and<br />
promoting sustainable business practices. From<br />
reducing our carbon footprint to fostering<br />
a culture of inclusivity and diversity, we are<br />
dedicated to making a positive impact on the<br />
world around us.<br />
We will continue to source and implement new<br />
technologies into our business, to reduce carbon<br />
emissions.<br />
Priorities in 2023<br />
• As an initiative to reduce our environmental footprint we are resizing our office space at our<br />
headquarters in <strong>Belgium</strong> (Vilvoorde).<br />
• Due to the resize of our <strong>G4S</strong> HQ in <strong>Belgium</strong> there is a big cleaning/move ongoing. Goods and<br />
materials that will be obsolete in the new office but are still good for use will be reused in our<br />
<strong>G4S</strong> Care collective care facilities and not thrown away.<br />
• Our new <strong>G4S</strong> Care Transition Houses to be established in 2023, will work towards full<br />
sustainability in terms of energy, heating and water consumption.<br />
• We keep on electrifying our carfleet, adding electric bicycles and changing the fossil fuel<br />
vehicles of our employees to electric vehicles.<br />
• We analyse the remaining fossil fuel consumption of our company vehicles. High use<br />
consumers will be informed on how to act in order to consume less fuel.<br />
• Car electricity charging stations are made available free of charge at the <strong>G4S</strong> offices and<br />
training school.<br />
• Our training school continues to install multifunctional smartboards and in all our offices we<br />
continue to replace conventional lighting with led lighting.<br />
• We will further promote our “Sustainable Security” guide with our customers.<br />
• Offer of eco-friendly manned guarding rounds (lights and heating out after hours,...) to customers.<br />
• We investigate the use of solar paneling to generate electricity for our operations and expand<br />
the use of online LMS systems to train our personnel at our training school.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
19
<strong>ESG</strong> KPIs AND DATA<br />
MEASURING OUR IMPACT<br />
People<br />
<strong>2022</strong> 2021<br />
Total workforce 4918 5042<br />
Employees<br />
<strong>2022</strong> 2021<br />
Employee gender balance: Female managers 22,52% 19,93%<br />
Employee gender balance: All female employees 26,85% 27,16%<br />
Employee coverage by collective agreements 100% 100%<br />
Employee voluntary turnover 15,09% 10,91%<br />
Number of training days completed 204.974 472.902<br />
Employee engagement survey: Response rate 50,69% 36%<br />
Employee engagement: survey: overall favorable score 76% 75%<br />
Employee Assistance Program participation rate 1,06% 0,34% 1<br />
Participation at V4You events/initiatives 5,7% 6%<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
Safety<br />
Based on direct workforce <strong>2022</strong> 2021<br />
Work-related lost time injury rate (days per employee) 0,70 1,10<br />
Employee work-related fatalities 0 0<br />
Attack 0 0<br />
Non-attack 124 115<br />
Road traffic incident 3 2<br />
20 1 For a period of 6 months.
<strong>ESG</strong> KPIs AND DATA (CONTINUED)<br />
Human rights<br />
<strong>2022</strong> 2021<br />
Supplier ethical due-diligence program: Percentage of in-scope<br />
suppliers that completed an EcoVadis assessment<br />
15% 2 15%<br />
Energy and Climate Change<br />
<strong>2022</strong> 2021<br />
Carbon Intensity (t/CO2e per $m revenue) 16 15<br />
Total GHG emissions (t/CO2e) 4547 4514<br />
Vehicles (inc related refrigerant) 3054 3032<br />
Buildings (inc related refrigerant) 1490 1395<br />
• inc electricity emissions of 336 369<br />
Air travel 3,41 0,219<br />
Energy Consumption (includes building and vehicle consumption) 18.838.931 19.018.217<br />
Whistleblowing: Speak Out<br />
Based on direct workforce <strong>2022</strong> 2021<br />
Number of cases raised via Speak Out 7 27<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
2 This percentage reflects the suppliers with the largest spend.<br />
21
REPORTING FRAMEWORKS<br />
REPORTING FRAMEWORKS<br />
We engage with a number of widely recognized sustainability reporting<br />
frameworks and place great emphasis on our engagement with the <strong>ESG</strong> and<br />
sustainability community, both through Allied Universal at a global level and<br />
through our <strong>G4S</strong> business in <strong>Belgium</strong>.<br />
<strong>G4S</strong> <strong>Belgium</strong> <strong>ESG</strong> Sustainability <strong>Report</strong> <strong>2022</strong><br />
EcoVadis<br />
<strong>G4S</strong> has been regularly<br />
assessed by EcoVadis, an<br />
independent organization<br />
that provides evidence based<br />
social responsibility ratings<br />
covering labor and human rights,<br />
business ethics, supply chain, and<br />
environmental matters. In 2021,<br />
<strong>G4S</strong> Limited achieved an overall<br />
score of 50, against the industry<br />
average of 40.<br />
United Nations<br />
Global Compact<br />
We are pleased to confirm that<br />
Allied Universal supports the 10<br />
universal principles of the<br />
UN Global Compact, on human<br />
rights, labor, environment and<br />
anti-corruption.<br />
We are aligning our strategies<br />
and operations with these<br />
principles. <strong>G4S</strong>, is a longstanding<br />
signatory to the UN Global<br />
Compact, reflecting the<br />
Compact’s principles in its core<br />
values.<br />
In this <strong>ESG</strong> report, we have<br />
described the actions we have<br />
taken at <strong>G4S</strong> <strong>Belgium</strong> to build<br />
upon and further integrate the<br />
spirit of the Global Compact and<br />
its principles into our culture<br />
and values, business strategy and<br />
daily operations during <strong>2022</strong>.<br />
EFRAG<br />
& the CSRD<br />
The European Financial<br />
<strong>Report</strong>ing Advisory Group<br />
(EFRAG) is an independent<br />
organization that provides advice<br />
to the European Commission<br />
on accounting and financial<br />
reporting issues in Europe.<br />
With regards to sustainability<br />
reporting, EFRAG is involved<br />
in the development and<br />
promotion of the International<br />
Financial <strong>Report</strong>ing Standards<br />
(IFRS) sustainability reporting<br />
requirements bade on the<br />
Corprate Sustainability<br />
<strong>Report</strong>ing Directive.<br />
EFRAG will provide guidance<br />
and support to organizations in<br />
Europe to help them understand<br />
and apply the sustainability<br />
reporting standards, and will<br />
work with regulators and other<br />
stakeholders to encourage the<br />
widespread adoption of these<br />
standards. We recognize the<br />
growing impact of sustainability<br />
reporting disclosures based<br />
on the EFRAG standards and<br />
aim to report against the these<br />
standards in the future.<br />
22
Address<br />
Koning Boudewijnlaan 30<br />
1800 Vilvoorde<br />
<strong>Belgium</strong><br />
Contact<br />
02 712 59 11<br />
info@be.g4s.com