Annual report Helpcode Italia - EN
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Methodological Note
The 2021 Helpcode Annual Report was drafted following the guidelines included in the
Service Sector Reform (Ministerial Decree, July 4, 2019) with the involvement of the various
departments of the organization in both Italy and abroad.
Truth and transparency are two of our fundamental values and in the Financial Statement—now
in its 14th edition and which in 2012 was awarded the “Oscar di Bilancio” (a
special award dedicated to financial statements)—have become the tools through which
the results and the impact of our activities and projects are known. This document informs
stakeholders about the relationship between our mission, our goals and our activities.
The document is clear, precise and easy to understand, describing our successes, but also
describing the obstacles we faced while developing and strengthening the relationship of
trust that links us in our relationship with stakeholders.
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ANNUAL REPORT 2021