Multifaceted Benefits Of Mental Models in UX Design & How We Use It
A mental model has long been used in user experience design. But is it? Let's learn how designers produce designs that are entirely intended to pleasure users.
A mental model has long been used in user experience design. But is it? Let's learn how designers produce designs that are entirely intended to pleasure users.
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2. Mental Model Misalignment: A Matter Of Miscommunication?
Let’s talk about the benefits of UX design based on mental models. But before that, let’s look at the one issue every designer will face during this application.
The main challenge of this specific approach is the misalignment of conceptual models between the designer and the user. This can sometimes result in UX
that does not satisfy the latter.
It is bound to happen. Obviously, a designer knows more about the design than an average user. They know more about the inner workings of the design and
what purpose each element is serving. But an average user does not know about the individual purpose of every design element. And that’s why it’s hard for
them to understand the designer. This failure/inability to connect with the user’s mental models can prove to be problematic for the platform.
And that’s why it is important to know how to create and apply a mental model.
Here is a brief rundown of how our process works on integrating this important element in the UX.
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