Hotel SA September 2023
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W O M E N I N H O T E L S<br />
HOTEL BRANDING<br />
INSIGHTS<br />
Jordaine Chattaway, Brand Strategist from Fuller<br />
Brand Communication, used practical examples<br />
when she addressed the conference. Messages<br />
included:<br />
• A brand is not a logo and a visual identity is just<br />
the tip of the iceberg when developing branding<br />
for your business.<br />
• Create something unique as a selling point,<br />
focusing on:<br />
• Purpose: why people should come to your<br />
hotel. Be authentic.<br />
• Position: what makes you unique, your “secret<br />
sauce” and why someone might choose your<br />
venue over another.<br />
• Personality: list the traits that match your<br />
business.<br />
• Promise: what can you guarantee every time?<br />
Make it attainable but also stretch yourself.<br />
• Proof points: this is a list of ways you deliver<br />
on your brand promise. It should not change<br />
over time.<br />
• Jordaine also provided an insight into several<br />
branding projects that Fuller had been involved<br />
with – Eyre Peninsula and The Prairie <strong>Hotel</strong>.<br />
To find out more go to fuller.com.au or contact<br />
Paul Kitching at paul.kitching@fuller.com.au <br />
or 0413490573.<br />
36 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents