Hotel SA September 2023

More documents

Recommendations

Info

W O R K P L A C E R E L A T I O N S Are you classifying your employees correctly? OWEN WEBB - AHA|SA WORKPLACE RELATIONS MANAGER One of the most common queries the workplace relations team receive from AHA|SA members is how to determine appropriate classification levels for employees under the Hospitality Industry (General) Award 2020 (HIGA). In this article we explore how to appropriately classify an employee and why it’s so important to ensure they are paid at the correct classification level. AWARD COVERAGE In determining the appropriate classification level we firstly need to ascertain whether both the employer and employee are covered by the HIGA in accordance with Clause 4 of the Award. The HIGA is an industry based Award and it covers: • Employers in the hospitality industry throughout Australia; and • Employees (with a classification defined in Schedule A - Classification Structure and Definitions) of employers in the hospitality industry. The hospitality industry for the purposes of the HIGA incorporates not just hotels but also a variety of other types of establishments such as resorts, motels, serviced apartments, caravan parks, ski lodges, casinos, caterers and many more. Once the employer has been determined as an establishment that is covered under the definition of hospitality industry in the HIGA, it is then a question of looking at Schedule A of the HIGA – Classification Structure and Definitions to determine whether the employee’s position fits under the HIGA. SCHEDULE A – CLASSIFICATION STRUCTURE AND DEFINITIONS Schedule A of the HIGA contains several streams including a food and beverage stream, kitchen stream, guest services stream, administration stream, security stream, leisure activities stream, stores stream, maintenance and trades stream and managerial staff stream. Each stream contains several grades, with a classification definition under each grade outlining the respective duties and any level of training required to be classified at that grade. Each grade also has a corresponding wage level number next to it. For 12 | Hotel SA | www.ahasa.asn.au Back to Contents
W O R K P L A C E R E L A T I O N S example under the Food and beverage stream a Food and beverage attendant grade 2 (wage level 2) classification is defined as an employee: “… who has not achieved the appropriate level of training and who is engaged in any of the following: • Supplying, dispensing and mixing liquor, including selling liquor from the bottle department; • Assisting in the cellar or bottle department • Undertaking general waiting duties for food and beverages or both, including cleaning tables; • Receiving money; • Attending a snack bar; • Performing delivery duties; and • Taking reservations, greeting and seating guests.” Once the classification wage level in Schedule A has been determined we can then ascertain the minimum hourly rate (excluding loadings) for the employee by cross checking the classification wage level with the corresponding wage level contained in Clause 18 of the HIGA – Minimum Rates. APPROPRIATE LEVEL OF TRAINING & TRADE QUALIFICATIONS A number of classification definitions in Schedule A make reference to the term appropriate level of training. There are several instances where an employee will be classified at a higher classification level in the respective stream where they have achieved the appropriate level of training. Appropriate level of training under the HIGA is defined under Clause 2 as an employee who: “(a) has completed an appropriate training program that meets the training and assessment requirements of a qualification or one or more appropriate units of competency forming part of a training package; or (b) has been assessed by a qualified skills assessor as having skills at least equivalent to those attained in an appropriate training program; or (c) as at 30 June 2010, has been doing the work of a particular classification for a period of at least 3 months.” Those who are recruiting and subsequently classifying employees for roles need to ensure that when onboarding employees they obtain records of any relevant training that the new employee may have previously undertaken (e.g. Certificate II, III or higher in hospitality or cookery). The HIGA in Schedule A also makes references to grades that contain a tradesperson classification. For example the cooking stream refers to Cook Grade 3 (tradesperson) (wage level 4), Cook Grade 4 (tradesperson) (wage level 5), and Cook Grade 5 (tradesperson) (wage level 6). Where the classification level refers to tradesperson, the employee will need to be able to produce to the employer relevant trade qualifications as proof of evidence that they are trade qualified in order to be classified within that tradesperson classification level. NATIONAL STRUCTURE The HIGA is a national modern award which contains a classification structure under Schedule A which is applicable to employers and employees across Australia in the hospitality industry. The classification structure is a national structure and therefore does not contain references to any state or territory based legislation. We often get enquiries at the AHA|SA about whether an employee’s approval as a gaming employee or manager under the Gaming Machines Act 1992 (SA) or responsible person approval under the Liquor Licensing Act 1997 (SA) affects the level that the employee should be classified under. As there is no reference to these South Australian Acts, the HIGA does not make any distinction between classification levels based on whether an employee is approved as a gaming manager, gaming employee or responsible person. Ultimately the employee’s classification is defined according to the definition outlined within the classification level. For example one of the duties outlined under the Food and Beverage attendant grade 3 (wage level 3) classification level is “attending a wagering terminal, electronic gaming terminal or similar terminal”. This is the only reference to gaming (outside of casinos) under the HIGA, there is no distinction as to whether someone is approved as a gaming employee or gaming manager under the Gaming Machines Act 1992 (SA). MANAGERIAL CLASSIFICATION The HIGA provides a classification level under Schedule A.2.9 for managerial staff. There are parameters around which roles can be classified under the managerial classification. Firstly for a role to be considered under the managerial staff classification the employee needs to be employed in a hotel. A hotel is defined under Schedule A.2.9 as: “hotels, resorts, casinos, taverns, wine saloons, wine and spirit merchants retailing to the general public and other retail licensed establishments in or in connection with accommodation, with the selling of drinks, preparing and servicing food and drinks, cleaning and attending to the premises and all other associated services. “ Having determined that the establishment is a hotel, we then need to look at the employees’ duties and level of Back to Contents www.ahasa.asn.au | Hotel SA | 13
Page 1 and 2: THE OFFICIAL PUBLICATION OF THE AUS
Page 3 and 4: Shortcut to Stories SEPTEBER 2023 S
Page 5 and 6: F R O M T H E P R E S I D E N T And
Page 7 and 8: F R O M T H E C E O Watch Video Wa
Page 9 and 10: O N E F O R T H E R O A D W I T H V
Page 11: R E G I O N A L M E E T I N G S REG
Page 15 and 16: W O R K P L A C E R E L A T I O N S
Page 18 and 19: K I T C H E N E Q U I P M E N T the
Page 20 and 21: K I T C H E N E Q U I P M E N T Att
Page 22 and 23: W O M E N I N H O T E L S WOMEN IN
Page 24 and 25: W O R K P L A C E R E L A T I O N S
Page 26 and 27: W O M E N I N H O T E L S HALL OF F
Page 28 and 29: W O M E N I N H O T E L S PARTNER W
Page 30 and 31: W O M E N I N H O T E L S LESSONS D
Page 32 and 33: X WOMEN IN HOTELS 32 | Hotel SA | w
Page 34 and 35: X WOMEN IN HOTELS Photos from the h
Page 36 and 37: W O M E N I N H O T E L S HOTEL BRA
Page 38 and 39: W O M E N I N H O T E L S SUSTAINAB
Page 40 and 41: XWW O M E N I N H O T E L S SOCIAL
Page 42 and 43: XW O M E N I N H O T E L S around t
Page 44 and 45: M E M B E R A D V I C E ACCOUNTANCY
Page 46 and 47: CORPORATE PARTNERS 2023/24 GAMING C

Hotel SA September 2023

Create successful ePaper yourself

Delete template?

Save as template?