TIAPS ALB_Module 2B. Managing People

more about persistence than charisma. In fact, charismatic leaders can perform less well if
they persuade people through force of their personality alone. Less magnetic personalities
must convince others through the clarity of their vision and the power of their ideas and
arguments. Collins uses the analogy of a flywheel that has a lot of inertia. To make it spin
and turn faster requires dedicated, consistent, repeated effort.
Greatness requires disciplined people, disciplined thought, and disciplined actions. Collins
defines five levels of leadership.
Figure: Leadership (as defined by Jim Collins, Good To Great: Why Some Companies Make
the Leap…And Others Don’t) 19
In the last few decades in the evolution of leadership models, there has been increasing
recognition for the importance of emotional intelligence. This means taking account of how
others feel and may respond to given situations. In recent years, the concept of servant
leader has also been widely embraced. In this model of leadership there is a central focus on
well-being. The notion is that the desire to lead should start with a desire to serve. Care for
the growth of others as autonomous, contented, healthy individuals is the driving motivation
for leadership. A major contemporary proponent of the servant leader is Brené Brown, author
of Dare To Lead: Brave Work, Tough Conversations, Whole Hearts (2018), who has
reinforced the importance of a positive, nurturing environment.
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For reference see https://www.leaneast.com/good-to-great.
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