OneVoice Newsletter August 2023
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ACCOUNTING<br />
AP INSIGHTS<br />
Avid Invoice Processing<br />
Dealing with duplicate invoices?<br />
Avid Bill Pay will reject any document that has a<br />
duplicate invoice number from the same vendor.<br />
The AP team must research each duplicate<br />
invoice that Avid rejects.<br />
Often the invoice is in the manager’s queue<br />
waiting for approval, has been approved or has<br />
already been paid.<br />
One way to avoid duplicate invoices being sent<br />
in is for the vendor to submit all invoices for<br />
payment.<br />
In 2021 the Midwest Region of FirstService<br />
Residential paid $55,000 to Avid for duplicate<br />
invoices received.<br />
To avoid duplicate invoices being sent to<br />
Avid we ask that all invoices are sent in by<br />
the vendor and not the manager.<br />
For additional questions, please contact<br />
Kathy Gordley, Midwest Accounts Payable<br />
Supervisor<br />
fsresidential.com/illinois<br />
7<br />
Life, simplified