OneVoice Newsletter August 2023
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CONNECT<br />
NEW SPAM RELEASE FORM<br />
Safety is part of our culture, and we take it very<br />
seriously. When we think about safety, we tend<br />
to consider physical safety, but there are also<br />
real dangers we need to remember when using<br />
the internet and receiving emails. If the<br />
Communication Recipient Data report shows<br />
your residents on the SPAM list, click here to<br />
learn more<br />
Krisztina Hynes: eMail Addresses SPAM list release form<br />
More security updates are coming to Connect<br />
By year's end, ALL accounts in Connect will<br />
need an email address. This includes door staff,<br />
receiving staff, maintenance, etc. The Connect<br />
team will be auditing the status of accounts<br />
already in the system. Please be aware that<br />
from now on, we will require email addresses<br />
when creating new accounts in Connect. The<br />
email addresses don’t need to be FirstService<br />
Residential email addresses. They can be gmail,<br />
protonmail, etc., that the community manager or<br />
employee maintains. Please stay tuned for more<br />
information.<br />
NEW PACKAGE<br />
MANAGMENT APP<br />
We are excited about the delivery of the<br />
long-awaited smart app “Connect Front<br />
Desk.” This initial version allows you to<br />
take a picture of the package label and<br />
package and the delivery location. When<br />
the picture is taken of the label, the unit<br />
and occupant will be found automatically,<br />
reducing the package scanning time<br />
immensely. Further information and guides<br />
are available on the Corporate Menu Tab<br />
within Connect or on Teams at this<br />
location: <strong>2023</strong> Package Management 3-1<br />
fsresidential.com/illinois 8<br />
Life, simplified
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