HSA July 2023

THE OFFICIAL PUBLICATION OF THE AUSTRALIAN HOTELS ASSOCIATION (SA BRANCH) JULY 2023 

ROOFTOP BARS HIT 

NEW HEIGHTS 

A Perservering Pub Family 

HOTELS SUPPORT AUTISM 

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Shortcut to Stories 

JULY 2023 

Click here 

Inclusive Change to Industry 

The AHA|SA is funding a fulltime 

Autism Liaison Officer to create a 

more inclusive environment. 

Click here 

Scott’s Spot 

Publican tales and photos from the 

last couple of months by our roving 

reporter, Scott Vaughan. 

Click here 

Publican Profile 

Never say die: The setbacks and 

success of a pub family: Golden 

Grove Tavern. 

Click here 

Rooftop Bars 

More and more South Australian 

hotels are creating rooftop bars that 

can be enjoyed by patrons all year. 

Click here 

Workplace Relations 

2022-23 Annual Wage Review by 

the Fair Work Commission Annual 

Wage Review Panel. 

Click here 

Cyber Security Audit 

The “Essential Eight” cyber security 

audit is a benchmark that every hotel 

should test themselves against. 

I N T H I S I S S U E 

04 From the President 

06 From the CEO 

07 2023 Women in Hotels Conference 

08 AHA|SA Serves Up Inclusive 

Change to SA’s Hospitality Industry 

10 AHA|SA Partner Funding 

Sustainable Housing 

11 Studio Nine Architects Celebrates 

25 Years with New MD 

12 Scott’s Spot 

14 Regional Meetings 

16 Never Say Die: The Setbacks 

and Success of a Pub Family 

20 All-Weather Rooftop Bars 

Hit New Heights 

24 The AHA|SA Welcomes New 

Corporate Partners 

25 SA Pub Burger Challenge Live Final 

Winesmiths Partners with Billie 

Justice Thomson 

26 Annual Wage Review 2022-23 

28 The Security Audit No Pub 

Should Ignore 

31 Ravo’s Bush Telegraph 

32 Gaming Care 

33 Sneak Peek of What’s Brewing 

at Coopers 

34 AHA|SA Corporate Partner Directory 

35 AHA|SA Corporate Partners 2022-23 

36 Licensee Transfers, New Members, 

AHA|SA Office Holders & Publisher 

W W W . A H A S A . A S N . A U | Hotel SA | 3

MIGRATION, 

SMOKING, 

THE VOICE & 

ACCOMMODATION 

From the President 

DAVID BASHEER 

WHY HAS AUSTRALIA STOPPED BEING A 

MIGRATION-FRIENDLY COUNTRY? 

The AHA has been broadly supportive of the Federal 

Government’s migration review. 

This review, along with previous changes, has assisted 

us to fill important gaps in our labour market. 

Pre-pandemic migration levels were at 235,000 people 

per year. In the financial year just gone, this figure has 

risen to 400000 and in 2023-24, it is expected to be 

315,000. 

Impressive numbers, but merely a catch up from the 

two COVID-19 years. And there are a number of issues 

that members should be concerned about. 

We are threatening to sabotage so much of the 

previously mentioned gains by reducing the visas 

of working holidaymakers from up to three years 

back to one. 

Adding to this is that the cost of such visas has now 

risen in the past month from $510 to $640. 

It is well known in overseas migration circles that 

Australia is a difficult country to do business with. 

The equivalent visa in countries like Britain, Canada, 

New Zealand and Germany costs between $120 

and $382 ,with more favourable terms on the visa. 

In a most unhelpful development for our regional 

members, the requirement to work away from the 

big cities for 88 days is planned to be on the 

chopping board. 

Our labour shortage has not been solved. These plans 

will exacerbate an already difficult situation and we 

urge the Federal Government to urgently consider 

the potential ramifications on an industry crying out 

for overseas reinforcements into our industry… for 

positions we can not fill with locals. 

“...there are a number of 

issues that members 

should be concerned about.” 

NEW SMOKING THREAT 

IS ILL-CONCEIVED 

The task of keeping up with the bureaucracy and their 

constant desire to bring in unnecessary reforms can 

be exhausting. More so when you operate in a highly 

regulated industry like ours. 

The South Australian Government is strengthening 

tobacco and e-cigarette legislation designed to further 

reduce the risk of smoking, secondhand smoke and 

e-cigarettes. 

Hidden in a report which contains seemingly sensible 

measures pertaining to childcare centres, public 

hospitals and even beaches is a move to totally ban 

tobacco vending machines. 

The days of vending machines enjoying high level sales 

in licensed venues are largely gone, but this move is 

astonishing. 

For many years, tokens have been required to access 

these machines, thereby preventing under-age access. 

There is no evidence of a problem. None at all. 

How can targeting these machines in isolation help 

smoking rates? Indeed, the AHA has seen no evidence 

4 | Hotel SA | www.ahasa.asn.au Back to Contents

F R O M T H E P R E S I D E N T 

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to support the merit of this proposal. It is yet another 

bureaucratic thought bubble to add to the ever-growing 

list of obligations disguised as meaningful reform. 

This is more bureaucratic overreach by officials who 

can surely find much more productive use of their time 

than constantly targeting small and family business 

operators. 

“The days of vending 

machines enjoying high 

level sales in licensed 

venues are largely 

gone, but this move 

is astonishing.” 

AHA|SA POSITION ON REFERENDUM 

I have had few members querying if the AHA would 

be joining other businesses, community groups 

and sporting organisations in taking a formal and 

public stance on the upcoming Voice to Parliament 

referendum. 

Put simply, we will not. 

The AHA|SA will never hesitate taking a forward 

stance on issues that directly affect our industry and, 

more importantly, the fortunes of our members. Right 

now that includes the skills shortage, cost of living 

pressures, beer excise, soaring insurance and power 

costs, and the granting of liquor licenses. 

We respect the diverse range of our membership and 

therefore would never be presumptuous enough to 

speak on their behalf on social issues that are not our 

core business. 

BENEFIT FOR ACCOMMODATION MEMBERS 

This month has seen the long-planned amalgamation 

of our accommodation arm, Tourism Accommodation 

Australia, with the Accommodation Association of 

Australia. 

This amalgamation will mean we can provide even 

more improved services and benefits for our members 

with accommodation, and finally there will only be one 

clear voice to Government on key issues affecting our 

accommodation members. 

For our members, there has been a lot of duplication 

and that’s really wasted productivity. 

We have had a number of members who have had 

memberships in both camps so there will be savings 

for them. We will have greater strength in advocacy and 

there will be more membership engagement for all the 

members. 

Our Accommodation Manager, Katherine Taylor, has 

been busy welcoming our newest members joining us 

from the Accommodation Association and along with 

the rest of the AHA|SA team, will continue to support 

this incredibly important part of our membership. 

David Basheer, 

AHA|SA President 

Back to Contents www.ahasa.asn.au | Hotel SA | 5

KEY ISSUES 

From the CEO 

ANNA MOELLER 

In the words of our outgoing and 

longstanding CEO Ian Horne one 

of the greatest strengths of the 

AHA|SA is our stability. As I write 

this column on day two in the role 

I am reminded of my initial response 

when asked what my plans were 

moving forward. There was no 

question in my mind that what 

was needed was evolution not 

revolution. 

The legacy left by Ian after a total of 

33 years at the AHA is an incredibly 

strong and sound one to build upon. 

And indeed the show must and is 

going on in the liquor, gaming and 

accommodation spaces. 

On 1 July 2023 the Accommodation 

Association of Australia (AAOA) 

and Tourism Accommodation 

Australia (TAA) merged, with the 

new Accommodation Australia 

(AA) enabling the industry to move 

forward through one united voice. 

We look forward to welcoming and 

working with members both new 

and old. 

The gaming space is always 

active and this has certainly not 

changed. Gaming Codes of Practice 

are currently under review and 

as always we continue to work 

closely with both the regulator and 

government to maintain the balance 

of both a vibrant industry economy 

along with an approach to harm 

minimisation that is arguably the 

best in the nation. 

“There was no 

question in my 

mind that what 

was needed was 

evolution not 

revolution.” 

Also under review is the approach 

to trading rounds. The Licensing 

and Gambling Commissioner 

is now undertaking targeted 

consultation to gauge support for 

modifications to the rules of the 

approved trading system. We have 

been a strong advocate for some 

time now for the adoption of a 

streamlined ‘open market’ approach 

to trading entitlements and we are 

hopeful that the proposals under 

consideration will go some way to 

achieving just that. 

The licensing environment is also 

under scrutiny. Whilst reform in this 

space is most often approached 

with great apprehension by the 

hotel industry, on this occasion it 

should be seen as an opportunity. 

In many ways it will be our chance 

to reform the last set of reforms 

that in practice risk undermining 

the value of hotels, thereby placing 

at risk their capacity to employ and 

remain the centre piece of their 

communities. 

Finally over my past almost four 

years with the AHA I have had the 

pleasure of meeting and interacting 

with many of you. Whilst I can’t 

promise you a tally of 33 years I 

do look forward to continuing to 

engage with you all into the future, 

learning from you and working with 

you to protect and promote our 

wonderful industry. 

Anna Moeller, 

AHA|SA CEO 


F R O M T H E C E O 

Watch Video 

T U E S D A Y 2 2 A U G U S T 2 0 2 3 

E O S B Y S K Y C I T Y 

@ W O M E N I N H O T E L S 

LEARN. 

INSPIRE. 

EMPOWER. 

CONNECT. 

The biennial Women in Hotels Conference brings 

together women from across the South Australian 

hotel industry to be informed, inspired, share their 

knowledge, and strengthen their networks. 

The 2023 conference provides a comprehensive 

range of presenters on topics such as leadership, 

communication, marketing, sustainability and 

much more. 

A highlight of the program will be our keynote 

speaker Sam Bloom - a woman with a powerful 

story to share and an incredible example of the 

extraordinary things we can all achieve in the face 

of adversity. 

The conference dinner concludes the day with 

special guests, announcing the inductees into the 

Women in Hotels ‘Hall of Fame’ in recognition of 

hoteliers that have made a significant contribution 

to the SA hotel industry. 

We encourage ALL female hotel staff to attend the 

conference. There is something in it for everyone. 

REGISTRATIONS CLOSE: TUE 15 AUG 2023 

For more information, visit the AHA|SA website 


P U B S W I T H H E A R T 

Caption required 

AHA|SA Serves Up Inclusive Change 

to SA’s Hospitality Industry 

EMILY BOURKE MLC - ASSISTANT MINISTER TO THE PREMIER AND ASSISTANT MINISTER FOR AUTISM 

In an industry first, the SA Australian 

Hotels Association is funding a fulltime 

Autism Liaison Officer to help 

build knowledge and create a more 

inclusive environment in the state’s 

hospitality industry. 

Following the success of Gather 

Round and State Government 

autism initiatives, now is the time 

for hospitality businesses to become 

more inclusive for all patrons. 

The lack of community knowledge 

of autism and challenges relating 

to employment was continuously 

raised by the autistic and 

autism communities during the 

Malinauskas Labor Government’s 

12-week consultation period on the 

State’s first Autism Strategy. 

The full time Autism Liaison Officer 

will be employed through Autism 

SA and tasked with training staff 

on autism inclusive practices for 

patrons and provide support to 

autistic employees in the workforce 

– helping staff, employers and 

patrons enjoy South Australia’s 

renowned hospitality industry. 

Autistic individuals who are 

passionate about building a more 

inclusive hospitality industry are 

strongly recommended apply 

for this ground-breaking role 

via seek.com.au or Autism 

SA’s website today. 

BACKGROUND 

Autism is a neurological difference 

in the way that individuals 

experience and respond to the 

world around them. There is not 

one singular way that Autistic 

people * experience the world. 

That’s why the term ‘spectrum’ 

is often used – to reflect the fact 

that every individual’s lived 

experience of autism is different. 

Over 200,000 Australians are 

Autistic. 1 in 4 Australians has 

an autistic family member. 

Autism is also the largest primary 

disability group in the NDIS, and 

South Australia sits above the 

national average, with 40% of 

South Australian NDIS participants 

having autism. 

Currently, Autistic people are half 

as likely to complete year 10 than 

the general population, and three 

times more likely to be unemployed 

than other people with disabilities. 

“For many, a job in the hospitality 

industry is their first entrance into 

the workforce. 


P U B S W I T H H E A R T 

Having an Autism Liaison Officer 

available to help build knowledge in 

our pubs, clubs and bars will not only 

help autistic patrons, it will also equip 

staff with the inclusive practices that 

will extend beyond their jobs and into 

their everyday lives. 

M ID: 1867602956 

It is great to see private industries, 

JUN, 2023like the AHA, working side by 

side with the Malinauskas Labor 

spitality to be more inclusive 

Government in our commitment to 

support South Australia’s autistic 

and autism communities. 

hospitality industry – be that to 

enjoy the popular pub schnitzel 

or to celebrate a special event 

with family and friends.” 

- Emily Burke MLC, Assistant 

Minister to the Premier and 

Assistant Minister for Autism 

commiserate - and it is important 

that this is true for as many as 

possible. 

This initiative will go a long way to 

THOR: Shashi Baltutis SECTION: GENERAL NEWS ARTICLE TYPE: NEWS ITEM AUDIENCE ensuring : 223,000 that an even greater cross 

E: 28 PRINTED SIZE: 88.00cm² REGION: SA MARKET: Australia ASR: AUD 1,309 WORDS: section 186 of individuals and families 

within our communities can enjoy 

“We are just so excited and proud 

the outstanding hospitality that 

to be working with state government 

hotels across this state offer.” 

and Autism SA in this ground 

- Anna Moeller, CEO AHA|SA 

breaking initiative. 

It is well known that pubs are a 

“I’m incredibly excited to be 

reflection of our community – a 

working with the Australian Hotels 

Everybody has the right to enjoy place where people come together Association to provide inclusive 

laide Advertiser, South Australia’s Adelaide world-renowned to congregate, celebrate and 

workplaces for autistic people 

and inclusive venues for the 

Hospitality to be more inclusive 

Shashi Baltutis 

The South Australian branch 

of a hospitality association is 

funding a new role to make 

workplaces more inclusive. 

A full-time autism liaison officer, 

funded by the Australian 

Hotels Association (AHA) SA, 

will be employed to “help build 

knowledge” about autism-inclusive 

practices for patrons. 

The officer will be employed 

through Autism SA and tasked 

This is how The Advertiser covered the story: 

with training staff on autism 

awareness. 

AHA SA deputy chief executive 

Anna Moeller said the initiative 

would “go a long way” 

towards ensuring as many people 

as possible could “enjoy the 

outstanding hospitality” that 

hotels in the state offered. 

“It is well known that pubs 

are a reflection of our community 

– a place where people 

come together to congregate, 

celebrate and commiserate – 

and it is important that this is 

true for as many as possible.” 

Assistant Minister for Autism 

Emily Bourke MLC said: 

“It will also equip staff with the 

inclusive practices that will extend 

beyond their jobs and into 

their everyday lives.” 

Autism SA chief executive 

Helen Graham said she was 

“excited” by the new role. 

People with autism are encouraged 

to apply for the new 

role on Autism SA’s website. 

Page 1 of 1 

autistic and autism community, 

especially families. 

I am proud to be able to offer such 

a unique role in the Autism Liaison 

Officer,and look forward to seeing 

the change this person will bring. 

Their work will open up hospitality 

venues to people who may 

otherwise have felt excluded.” 

- Helen Graham, CEO AUTISM SA 

*This story uses identity-first language throughout. 

We recognise there are people in the autistic 

community who prefer person-first language 

and people who use the terms interchangeably. 


I N D U S T R Y N E W S 

AHA|SA Partner Funding 

Sustainable Housing 

In partnership with Forage Built, 

Yalumba has released its second 

wine in its Homefullness series, 

helping those experiencing 

homelessness with proceeds 

towards establishing Forage 

Built’s innovative, sustainable 

housing village. 

The Barossa family-owned winery 

has donated $60,000 to date to 

Forage Built through sales of its 

inaugural Homefullness Grenache. 

It is committed to reaching a 

$90,000 target through the release 

of the Yalumba Homefullness 

Barossa Shiraz 2021. 

Part proceeds from every bottle 

of Yalumba Homefullness Barossa 

Shiraz 2021 contribute towards the 

$90,000, the cost of building one 

Forage Built Calyx 16 - a 16-squaremetre 

transportable, eco-friendly 

“pod” for someone to call home. 

Co-founder of Forage Built Scott 

Rogasch said, “There is a desperate 

shortage of affordable housing in 

Australia, and this puts significant 

strain on our existing 

aid organisations. 

“Housing alone is not going to 

solve homelessness; community 

will.” 

“Forage Built seeks to bring people 

experiencing homelessness 

together with appropriate housing, 

landholders, community support 

programs, volunteers, meaningful 

opportunities to work, and private 

and public funding to truly help 

break the devastating cycle of 

homelessness that many people 

experience. 

“Through the configuration and 

concept of a village, people can 

start to safely connect with others 

to form a community, access 

services and find their way back 

into permanent housing. 

“We are grateful for amazing 

partners like Yalumba, who have 

supported our project over two 

years. It wouldn’t be possible 

without them.” 

Yalumba Senior Winemaker Sam 

Wigan is positive the Homefullness 

Shiraz will continue the momentum 

built by the original Homefullness 

Grenache. 

“The Homefullness Grenache has 

been successful in raising funds 

and driving awareness and 

conversation around homelessness 

in our community,” says Wigan. 

“The Homefullness Shiraz is 

the ideal wine to have on hand, 

particularly over the cooler months. 

Mouthwatering berry cheesecake, 

cinnamon and dark chocolate 

flavours. It is as lush as Barossa 

Shiraz gets.” 

“...private and 

public funding 

to truly help 

break the 

devastating cycle 

of homelessness 

that many people 

experience.” 


Studio Nine Architects 

Celebrates 25 Years 

with New MD 


Long-time corporate partners of 

the AHA|SA, Studio Nine Architects, 

has announced the appointment of 

a new Managing Director, Andrew 

Steele. 

As only the second MD in the 

practice’s 25-year history, Andrew 

will take over the role from founding 

partner John Galluccio. 

“It’s time to let the young guns drive 

the future of our business,” said 

John. “Andrew has demonstrated 

the commitment, innovation, drive 

and passion required to fulfill the 

role.” 

In his role as Managing Director, 

Andrew will continue to drive the 

studio’s design innovation. The 

studio is now more than 50 strong, 

with architects, interior designers, 

technicians and support staff 

working on a broad portfolio of 

projects across Australia. 

As hospitality specialists, Studio 

Nine Architects has worked with 

numerous AHA members on 

small and large-scale projects— 

recognised last year at the 

AHA|SA Hotel Industry Awards for 

Excellence with The REZZ Hotel 

winning Best Redeveloped Hotel 

(Metropolitan)and the Loxton 

Hotel receiving awards for Best 

Overall Hotel (Country) and Best 

Redeveloped Hotel (Country). 


O N E F O R T H E R O A D W I T H V A U G H A N Y 

SCOTT’S 

SPOT 

BY SCOTT VAUGHAN 

Hello all and welcome to the latest 

edition of Scott’s Spot. 

REGIONAL MEETINGS 

There have been four regional 

meetings since the last edition, 

hosted by The Aldgate Pump 

Hotel , Barossa Weintal Hotel , 

Royal Exchange in Kadina, then 

finally, the Streaky Bay Hotel . 

A massive thanks to these venues 

for hosting with attendances, once 

again, incredibly strong with both 

members and corporate partners. 

Importantly, the camaraderie 

shown at all these meetings is a 

beautiful thing for me to observe 

and why these meetings are critical 

to our culture here in SA. 

I was fortunate while on my trip 

to the West Coast to be invited to 

the Marina Hotel to a function 

hosted by Oatley Wines, with Pikes 

Wines promoting their beautiful 

wines with a wonderful dinner 

provided by the Marina. It was a 

fantastic event and wonderful to 

meet and hear the history of the 

Pike family. 

OFFICE NEWS 

For those that may not be aware, 

CEO Ian Horne retired on Friday 

7 July. Plenty has been said and 

will continue regarding Ian’s 

achievements spanning five 

decades. 

The wheels will continue to roll 

with new CEO, Anna Moeller, taking 

the reins. On behalf of all the team 

within the AHA|SA and Gaming 

Care, we wish Anna all the best. 

It was great to catch up with Ian 

“Ravo” Ravenscroft at the Yorke 

Peninsula regional. He insisted on 

a photo being taken with Katherine 

Taylor and Lucy Randall. 


O N E F O R T H E R O A D W I T H V A U G H A N Y 

If you have any entertaining 

stories and photos to 

share, please email them to 

svaughan@ahasa.asn.au . 

PLEASE ENJOY THESE 

PHOTOS TAKEN OVER THE 

LAST FEW MONTHS 

The award winning Rezz Hotel with Fred 

outside the new bottleshop. 

Alicia on the right with Kabrina at the St Kilda 

Hotel who have recently come on board as 

members. 

Peter Raison, better known as “Beechy”, striking a 

pose at The Terminus in Balaklava. 

Battle of the North and South to finish the 

Yorke Peninsula Regional. Grant Summerton 

representing the Weeroona Hotel with Robert 

Appleton representing the Warooka Hotel . 

They finished at one-all with the decider to be 

played at the next regional. 

The Commercial and Franklin Harbour 

Hotel in Cowell, along with the developed 

waterpark on the foreshore. Gave the slide a 

miss on this occasion due to low temperature. 

The delightful Charlotte West at Duxton 

Hospitality. Always enjoy my six-monthly 

visits with Charlotte. 

The stunning al freso dining area at the Windsor 

Hotel . 

Beautiful view from my room at the Streaky Bay 

Hotel . 

Welcome to Brooke and Ben at the Cleve Hotel . 

FAREWELL & WELCOME 

I wanted to acknowledge venues 

who have been part of the AHA|SA 

for a number of years and wish 

all the best for future endeavours, 

while welcoming new licensees. 

• Lobethal Hotel 

• Ardrossan Hotel Motel 

• Roxby Downs Tavern 

• Railway Hotel Peterborough 


REGIONAL MEETINGS 

The AHA|SA held two fantastic regional meetings throughout the month of June. It was a special meeting in the 

Yorke Peninsula on 14 June, at the Royal Exchange Hotel , as it was the last one for outgoing CEO Ian Horne 

after 33 years with the AHA|SA. Thank you to the wonderful hosts Janine and Dion for a great event. 

There was also a fantastic turnout in the Eyre Peninsula at the Streaky Bay Hotel Motel on 21 June. 

A massive thanks to Penny and Hoges for putting on an incredible event for everyone. 

To all our members and corporate partners, thank you for your continued support! 


R E G I O N A L M E E T I N G S 


P U B L I C A N P R O F I L E 

Never Say Die: 

The Setbacks 

and Success of 

a Pub Family 

BY DION HAYMAN 

Allen, Gina and Daniel in the dining room of the Golden Grove Tavern. 

Half a century of hard work, risk 

taking and rebounding from 

setbacks are the enduring hallmarks 

of the Cassin family’s hotel journey. 

On July 4 this year, Allen and Gina 

Cassin celebrated 30 years at The 

Grove, along with their son Daniel, 

who is the hotel’s general manager. 

Thirty years is an incredible 

achievement - but it’s nearly 50 

years since Gina set her future 

family’s course as a teenage girl. 

YOUNG LOVE 

At age 14 - yes, 14 years old - Gina 

started as office girl at the Enfield 

Hotel, working for Ron Myers. 

He was an innovative and dynamic 

kind of leader and Gina picked up a 

lot of his traits. 

Allen had just been discharged from 

the army. He was on a working 

holiday when he stopped in Adelaide 

and landed a job at the Enfield Hotel 

and fell in love with Gina. 

The year was 1974. The couple were 

married three years later and spent 

two years running pubs in 

WA before returning to Adelaide. 

That’s when Allen made the 

fortuitous decision to take a 

job at the Belair Hotel. 

Here they met their now longstanding 

friend – Peter Hurley, 

his uncle Jock and their partners 

Jenny and Pat. 

“Dad said in the early days, Jock 

was a bit apprehensive about them 

(Allen and Gina), but by the end they 

were best friends,” Daniel said. 

The Cassins’ relationship with the 

Hurleys further evolved when Gina 

began working at the Hotel Royal in 

Torrensville. 

Before long, it had morphed into a 

partnership as they joined forces to 

take over the lease of the Reservoir 

Hotel at Newton. 

It was the advent of Sunday trading 

in the early 80s and no-one was 

quite sure how warmly it would 

be received, so they decided not 

to risk overstaffing and promptly 

assigned Gina to work as the chef 

on Sundays. 

It wasn’t the greatest of decisions 

as hungry patrons waited - and 

waited and waited - for their meals. 

“Thirty years is 

an incredible 

achievement - 

but it’s nearly 50 

years since Gina 

set her future 

family’s course 

as a teenage girl.” 

“They realised pretty quickly that 

Mum wasn’t going to cut it as a 

chef,” Daniel laughed. 

“I didn’t make it, put it that way,” 

Gina added. 



Allen serving a customer at Belair Hotel bottleshop. 

A RISK - BUT NO REWARD 

Undeterred, the Cassins decided 

to fly solo for the first time. 

In a bold move, the enterprising 

couple took on the lease at the Kent 

Hotel, Port Adelaide, which would 

later become the Port Anchor. 

The Cassins’ memories of that 

gruelling venture are testament to 

just how family-friendly hotels have 

become in recent decades. 

Daniel: “Mum’s told me a couple of 

times they were scared for their life.” 

Gina: “My body shakes when I think 

about it.” 

Allen: “There were a lot of rough 

patrons that frequented the hotel, 

so much so the police wanted to 

put hidden cameras around the bars 

and stuff like that. I said, ‘will this 

be shown in court when you charge 

these people?’ and they said, ‘yes’ 

and I said, ‘well that puts our family 

in a little bit of bother’.” 

Gina: “One day, I looked out the 

window and a ladder appeared 

in front of me and this guy was 

climbing up the ladder and heading 

for our room so we pushed the 

ladder away.” 

Within 18 months, the Cassins 

had seen enough. 

“It wasn’t our lifestyle,” Allen said. 

“We probably lost money there but 

it was something that wasn’t us.” 

So, like the Colts’ abandonment 

of Baltimore in the dead of night 

in March, 1984, Allen and Gina set 

path for their own Indianapolis, 

without notice. 

Quite simply, anywhere would do. 

“The day we left,” Gina said, “we 

snuck out the door, no goodbye 

party. Nothing.” 

That anywhere became the Marion 

Hotel where they worked and lived 

upstairs – and where they had baby 

Daniel, who is now 32. 

Those modest digs were soon 

upgraded in the form of the 

penthouse on the fifth floor of the 

Arkaba when Allen was appointed 

manager of the Hurley Group’s 

latest acquisition. 

Allen & Peter 

Hurley at 

Belair Hotel. 

A NORTH EAST ADVENTURE 

Their biggest break and arguably 

most prudent decision was now 

within sight. 

In time, the leaseholds for both 

the Hackney Hotel and the Golden 

Grove Tavern became available. 

“Mum always tells me she didn’t 

even know where Golden Grove 

was,” Daniel said. 

But if Allen didn’t know, he made 

sure to find out. 

“We felt it was a growth area,” he said. 



Allen and Daniel with Premiership 

Cup at The Grove Tavern. 

Allen dressed as Santa. 

“Over the years, many people have 

come to me and said, ‘oh they’re 

running out of land at Golden Grove’ 

but they keep finding more land. 

“Even now, they’re talking about 500 

houses going up the road again. 

“When I used to drive Daniel to 

school, I used to drive past sheep 

in the paddocks, now there’s all 

houses there.” 

Although once bitten, the Cassins 

knew they couldn’t be twice shy 

about taking a punt on the Grove with 

the imminent arrival of gaming in SA. 

It was a gamble that paid off in 

spades when they were offered the 

freehold of the pub within two years 

by the Hickinbotham Group, who 

even financed them at a friendly 

interest rate to take it. 

But nothing worth having comes 

that easily. 

TACTICAL ‘WARFARE’ 

The Cassins stumbled head first 

into fresh challenges in their new 

venture. 

“It was a gamble that paid off in 

spades when they were offered the 

freehold of the pub within two years by 

the Hickinbotham Group... But nothing 

worth having comes that easily.” 

They had a vision for what they 

wanted their pub to look like and 

it didn’t include the bikies who 

frequented it. 

Persuading them to move on 

resembled tactical warfare – 

replacing the beer cans they liked 

with stubbies, removing the posts 

from the front of the pub where they 

parked their bikes, slowly weeding 

out their girlfriends from serving as 

bar staff, and replacing the entire 

female bar staff with men. 

Eventually, the bikies disappeared in 

disgust… but so too did the cash flow. 

“We didn’t sleep at night for a while,” 

recalled Gina, who was equally 

concerned about retribution. 

“After we got rid of the bikies, there 

was a lull and you thought, ‘this is 

not working’ for probably six months 

or a bit longer. I was worried about 

it but the business did come back,” 

Allen said. 

“We put in things like Schnitzels 

Plus which is a really family-themed 

restaurant, there were about 20 

schnitzel toppings you could choose 

from, a salad bar, a dessert bar, and 

we had Playstations for the kids 

too,” Daniel explained. 

“And then we put in live music which 

is something we still have today. 

“Some days, even as the operator, 

you think, ‘am I overspending here?’. 

“But it’s worth it, even just having a 



Winners of Best Gaming Room 

- Metropolitan at the 2009 AHA 

National Awards for Excellence. 

Daniel dressed as Santa. 

solo artist on a Sunday can really 

bring a good atmosphere to the 

room. It’s that little bit extra that 

makes the feel of your room a lot 

better.” 

DANIEL’S JOURNEY 

Daniel has worked at the Grove 

since he was 12, bagging ice in 

support of the local football clubs. 

By 16, he had left school to work 

full-time in the pub. 

“I actually finished year 10 and 

have the highest education in the 

family,” he boasted. 

“I did a little bit of front bar work 

before I was 18 but mainly in the 

bottle shop and then became a 

duty manager around 21.” 

Daniel abandoned ship to work as 

Duty Manager at The Lion for two 

years, much to his parents’ dismay, 

but they all now agree it was a 

masterstroke. 

“Doing something like that is the 

best thing you can do. You get 

experience from other people, 

you learn different ways to operate 

the hotel,” Daniel said. 

He returned to the family business 

in 2017, giving Allen and Gina a wellearned 

break from the front line. 

He takes great pride in their AHA|SA 

award won in 2009 for the Best 

Gaming Venue in Australia. 

“That was a big achievement for 

us, we had just finished a major 

renovation on the room, our first 

since gaming was introduced to 

South Australia.” 

And above all, he utilises the 

experience and knowledge of how 

to run a successful pub, chiselled 

out by Allen and Gina over nearly 

five decades’ of toil. 

“Dad’s a good honest publican, he’s 

the one that sits in the front bar and 

has a pint with the customers. 

“Mum’s the brains behind the business, 

the back office guru,” he said. 

FRIENDS AND FORTITUDE 

Gina is the first to admit having Peter 

Hurley in their corner has played no 

Mr Buzzy front man, 

Jesse Catalano, with 

the Cassin family at 

The Golden Grove Tavern. 

small part in their success. 

“He’s given us opportunities that we 

probably wouldn’t have had,” she said. 

“If we needed help financially, he 

was always there. I just can’t speak 

highly enough of Peter.” 

But she crystallised the Cassins’ 

recipe for success with this: 

“Just be prepared to work hard. 

“And work with your staff – they’re 

not working for you, you have to 

work with them. Don’t sit back in 

your chair and just crack the whip.” 

“A pub really is a 24-hour operation 

and you have to give it your all every 

day,” Daniel added. 

“It’s hard work but it’s really 

rewarding.” 

Oh, and another thing… employ a 

chef on Sundays. 


M E M B E R A D V I C E 

All-Weather 

Rooftop Bars 

Hit New Heights 

Crowne Plaza Adelaide 

More and more South Australian 

hotels are creating rooftop bars that 

can be enjoyed by patrons all year 

round, regardless of the weather. 

But rooftop bar designs need to 

offer more than just a great view. 

From innovative structural elements 

to clever design choices, local hotels 

are creating versatile bars that can 

withstand scorching heat, pouring 

rain, or freezing cold. 

One approach worth serious 

consideration is to work with 

the elements, not against them. 

That means choosing furniture 

and materials that doesn’t just 

weather well, the weathering 

actually becomes part of the 

look and feel. In other words, 

the wear and tear becomes 

part of the overall effect. 

For example, choose timber, metal 

coatings and other finishes that 

create a rust effect, while still 

maintaining strength form and 

function. 

FURNITURE AND DECOR 

The furniture and furnishings 

you choose for your rooftop bar 

play a significant role in creating 

atmosphere. 

• Don't be afraid to get creative 

with your decor choices, as they 

can be a great way to make your 

rooftop bar stand out from the 

competition. 

• For many venues, the goal is 

to create a space that is visually 

appealing and Instagramworthy, 

as this will attract more 

customers and generate buzz. 

• But it’s important to consider 

both style and functionality. 

Opt for materials that are durable 

and weather-resistant, as your 

rooftop bar will be exposed to 

the elements. Metal, hardwoods, 

outdoor grade finishes that are 

UV resistant and polyethylene 

are popular choices for outdoor 

furniture due to their durability 

and resistance to fading and 

weathering. 

• For a more laid-back atmosphere, 

you may choose to incorporate 

more comfortable seating 

options, such as plush sofas 

and oversized lounge chairs. 

• On the other hand, if your target 

audience is looking for a lively 

social scene, you might opt for 

high-top tables and bar stools 

to encourage mingling and 

interaction among guests. 

• Additionally, consider the 

comfort of your guests. 

Choose seating options that 

suit your target demographic. 

For older patrons, they need 

to be ergonomic and provide 

ample back support, while young 

crowds might be comfortable 

sitting on a wooden box! 

MAXIMISING SPACE 

Rooftop bars often come with 

limited space, making it crucial 

to maximise every inch available. 

Consider how you can make the 

most of the available square metres, 

while still providing comfortable 

seating and circulation areas for 

your guests. 

• One effective way to maximise 

space is by utilising multifunctional 

furniture. Look for 

pieces that can serve multiple 

purposes, such as benches 

with built-in storage or tables 

that can be easily folded and 

stacked when not in use. 

• Additionally, consider the layout 

of your bar. By positioning it in 

a central location, you can create 

a focal point that encourages 

social interaction and minimises 

congestion. 


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• But many of the top bars in SA 

have bars set to the side, with 

access to back areas, that also 

maximise the space for patrons. 

• Incorporating different floor levels 

and seating areas can add visual 

interest and create a sense of 

depth, making your bar feel larger 

than it actually is. 

• To optimise the layout of your 

rooftop bar, it's essential to 

carefully plan the flow of traffic. 

Ensure that there is enough space 

for guests to move comfortably 

between seating areas, the 

bar, and other amenities. Avoid 

bottlenecks and create clear 

pathways by strategically placing 

furniture and considering the 

natural flow of foot traffic. 

GO GREEN 

For city pubs, one of the key 

advantages of a rooftop bar is the 

opportunity to create an oasis in 

the midst of the concrete jungle. 

Incorporating greenery and 

outdoor elements not only adds 

visual appeal but also helps to 

create a connection with nature, 

providing a calming atmosphere 

for your guests. 

Whether you have a small rooftop 

or a sprawling space, there are 

numerous ways to incorporate 

greenery into your plans. 

• Firstly, consider vertical gardens 

or living walls. These can be 

attached to existing structures 

or incorporated as standalone 

features, adding a burst of colour 

and texture to your rooftop bar. 

• Vertical gardens not only enhance 

the aesthetic appeal but also help 

to regulate temperature. 

• Additionally, potted plants and 

planter boxes can be strategically 

placed throughout the space, 

influencing the flow of traffic 

and creating areas of privacy. 

• Opt for low-maintenance plants 

that thrive in outdoor conditions 

and require minimal watering 

and care. 

• In addition to greenery, consider 

incorporating other outdoor 

elements such as water features 

or fire pits. 

LIGHTING AND AMBIANCE 

Lighting sets the mood and can 

highlight architectural features 

or stunning views. 

Sol Rooftop 

As with any other part of your hotel, 

it also serves practical purposes 

that are critical to the safety of 

patrons and your staff. 

• Functional lighting refers to the 

lighting that serves a specific 

purpose, such as illuminating 

pathways or providing task 

lighting at the bar area. LED 

strip lights are a popular 

choice for functional lighting 

as they are energy-efficient, 

long-lasting, and can be easily 

installed. Additionally, consider 

incorporating dimmable lights 

that allow you to adjust the 

brightness to create different 

moods throughout the day and 

evening. 

• Decorative lighting, on the 

other hand, adds aesthetic 

appeal and creates a warm 

and inviting atmosphere. String 

lights, lanterns, and pendant 

lights are popular choices for 

decorative lighting in rooftop 

settings. They can be hung from 

pergolas, umbrellas or overhead 

structures. Additionally, consider 

incorporating lighting fixtures that 

highlight architectural features or 

provide accent lighting to specific 

areas, such as water features or 

greenery. 

THE HIGH-TECH ROOFTOP 

• Big screen TVs for music videos 

or live sport. 

• Touch-screen ordering systems 

or mobile apps that allow 

customers to browse the menu, 

place orders, and make payments 

directly from their smartphones. 

• Smart sensors and automated 

systems for lighting, temperature 

control, and irrigation can 

help save energy and reduce 

operational costs. 

SAFETY CONSIDERATIONS FOR 

ROOFTOP BARS 

Rooftop bars come with a range 



safety considerations that must 

be addressed to provide a safe 

environment for both patrons 

and staff. 

• It’s essential to comply with local 

building codes and regulations. 

These codes often include 

requirements for railing height, 

fire safety, emergency exits and 

load-bearing capacity. Working 

closely with a professional 

architect or engineer can help 

ensure that your bar meets all 

necessary safety standards. 

• Consider the placement and 

security of your furniture and 

decor. Secure any loose or 

movable items to prevent them 

from being blown away by strong 

winds or accidentally falling over. 

• Use non-slip materials for flooring 

to prevent accidents, especially 

when wet from rain or spills. 

• Proper lighting and clear signage 

can also help prevent trips and 

falls, especially after dark. 

• Conduct regular safety training 

sessions and ensure that your 

staff members are well-versed in 

handling emergency situations. 

STOPPING NOISE LEAKAGE 

Noise leakage can be a common 

issue for rooftop bars, especially 

in densely populated areas. It is 

important to address this concern 

to ensure a good experience for 

your guests and mitigate potential 

noise-related complaints. 

• Consider incorporating soundabsorbing 

panels or tiles. 

• Direct noise away from 

residential areas. 

• Use directional speakers. 

2KW 

• Additionally, strategically placed 

barriers such as planters, green 

walls, or trellises can act as 

sound barriers, helping to contain 

noise. 

• It's also important to be mindful 

of noise levels during live 

performances or events. Consider 

implementing sound limiters or 

setting noise curfews to ensure 

that noise levels remain within 

acceptable limits. 

WIND AND RAIN 

Being exposed to the elements 

is one of the most frequent 

complaints made by patrons. 

If people freeze in winter or swelter 

in summer, they won’t 

be quick to return. 

Ideas to keep out the wind and rain: 

• Incorporate windbreaks. These 

can be in the form of glass 

solid walls, or even landscaping 

elements such as hedges or 

green walls to create a sheltered 

space or reduce wind speed 

• Retractable awnings 

• Umbrellas for temporary 

coverage during rain showers 

• Pergolas or covered seating 

areas that provide permanent 

rain protection. 

• Double check that your rooftop 

plans incorporate proper drainage 

to prevent water pooling and 

potential damage. You could even 

consider incorporating rainwater 

harvesting systems that can 

collect and repurpose rainwater 

for irrigation or other uses within 

your rooftop bar. 

THE LAST WORD 

With so many things to consider, 

it pays to get professional advice. 

Rooftop bars can require significant 

investment and simple mistakes 

– such as not choosing tables and 

chairs that allow for water run-off – 

can lead to expensive remediation. 

Likewise, your budget needs to 

incorporate recurring maintenance 

so that fixtures and furniture are 

kept in peak condition for as long as 

possible. Your future forecasting will 

also need to factor in replacement 

costs and when these will occur. 

But when all of the serious 

issues have been considered, 

don’t forget that rooftop bars 

are meant to be fun! 


C O R P O R A T E P A R T N E R N E W S 

The AHA|SA 

Welcomes 

New Corporate 

Partners 

AED AUTHORITY (SILVER) 

41 Marconi Dr, 

Dandenong South, VIC 3175 

03 8710 8666 

www.aedauthority.com.au 

grant@aedauthority.com.au 

AED Authority Australia is a privately owned Australian 

company that wants to improve the sudden cardiac 

arrest survival rate in Australia by getting more 

businesses and individuals to invest in life-saving 

defibrillators. 

We want to see automated external defibrillators (AEDs) 

in more workplaces, community spaces and homes, 

and help people understand how easy they are to use 

and how simple it is to save a life. 

PIPER ALDERMAN (BRONZE) 

Level 16, 70 Franklin St 

Adelaide, SA 5000 

8205 3318 

www.piperalderman.com.au 

jdodd@piperalderman.com.au 

Our legal expertise has been built on nearly two 

centuries of industry experience. Piper Alderman 

has been a leading advisor to Australian commercial 

interests for more than 170 years and we continue to 

advance in knowledge, skills and commitment. We 

listen to our clients, respond to their needs and guide 

them through increasingly complex regulatory and 

business landscapes. 

We understand the importance of building enduring 

client relationships and are absolutely committed 

to advancing our clients’ interests and helping them 

achieve their business goals. 

Piper Alderman has a proud history of being at the 

forefront of many emerging areas of law, from landmark 

rulings to new legislation. Our lawyers understand and 

contribute to Australia’s legal framework in ways that 

give our clients a special edge. 

ART IMAGES GALLERY (HOTEL INDUSTRY 

SUPPORTER) 

32 The Parade 

Norwood, SA 5067 

8363 0806 

www.artimagesgallery.com.au 

info@artimagesgallery.com.au 

Art Images Gallery is an established contemporary 

art gallery located in Norwood. The Gallery exhibits 

paintings, sculpture, prints, ceramics, and glass by 

both local and interstate artists and has ten exhibition 

openings throughout the year which members are 

welcome to attend. In addition to exhibiting art we also 

offer a range of complementary services including 

art consultation, picture framing which is done in our 

workshop at the rear of the Gallery, supply hanging 

systems and provide an art rental service including 

installation. 

POWERMAINTENANCE (BRONZE) 

105/964 Mount Alexander Rd 

Essendon, VIC 3040 

1300 700 500 

www.powermaintenance.com.au 

accounts@powermaintenance.com.au 

PowerMaintenance provide a complete set of services 

that enable your business to control current and 

future electricity and gas costs. Our energy brokers 

will negotiate your wholesale electricity and gas 

supply contracts with the energy retailers and network 

infrastructure suppliers, so you receive the best 

rates available at the time of tender. Our industrial 

commercial customers typically spend $25,000 and 

upwards per annum in electricity and gas. 

Our rapidly expanding portfolio is a clear indication 

that we are a valuable resource to our customers. With 

many years of combined experience in the wholesale 

energy market, we have distinguished ourselves as 

experts in the field of electricity and gas in Australia. 



SA Pub Burger Challenge 

Thank you to all the hotels who entered the 2023 SA Pub Burger Challenge 

proudly sponsored by Thomas Foods Australia. After a blind elimination round 

of 40 entries, the top scoring 12 finalists are as follows: 

• Aldinga Hotel 

• Arkaba Hotel 

• Earl of Leicester Hotel 

• Griffins Hotel 

• Largs Pier Hotel 

• Maylands Hotel 

• Park Hotel 

• Port Broughton Hotel 

• Port Lincoln Hotel 

• Risdon Hotel 

• Sussex Hotel 

• Woodside Hotel 

Final cook-off: Griffins 

Hotel, Hindmarsh 

Square Adelaide on 

Tuesday 18 July from 

4pm. 

We are excited that 

this will be as part of a 

live outside broadcast 

with corporate partners 

FIVEaa as part of their 

drive program. 

We encourage our 

members to attend, or 

tune in live to hear the 

action! 

Winesmiths Partners with 

Billie Justice Thomson 

IN SUPPORT OF WHEEN BEE FOUNDATION 

This month, wine-on-tap industry leader Winesmiths 

has released a vibrant set of limited-edition 2-litre 

wine packs in collaboration with Australian artist, 

Billie Justice Thomson. 

The partnership with Billie Justice Thomson exhibits 

her iconic illustrations to bring attention and excitement 

to wine shelves and raise funds for the important 

research of Australian not-for-profit charity the Wheen 

Bee Foundation. 

Billie Justice Thomson is known for her nostalgic 

illustrations and paintings of iconic food and drinks. 

This time, her artworks are focused on Australia’s 

native flora and the native honeybee, printed on the 

iconic 2-Litre Winesmiths packs which have been a 

household staple since the 1980s. The Limited Edition 

designs appear on the Sauvignon Blanc, Semillon 

Sauvignon Blanc, Pinot Grigio, Shiraz, Cabernet 

Sauvignon and Dry Rosé. 

Thomson’s inspiration was drawn from the 

vineyard, “It was such a great process, we looked 

at the native plants that grow in and around the 

vineyards,” said Thomson. 

“Bees and native plants play an important role in the 

biodiversity of vineyards and ultimately in the wine 

itself. I’ve always been attached to natives, they’re 

so uniquely Australian. They’re so rugged and often 

a little bit strange,” she said. 

Winesmiths’ Senior Brand Manager Lisa Antoney 

explains, “The Winesmiths Billie Justice Thomson 

Edition shines a light on the sustainable environment 

required to make our wines, as well as the sustainability 

benefits our packaging delivers.” 

“Just like an artist, our vineyards require as much 

love and attention to drive a healthy eco-system, 

delivering beautiful natural flavour and yield. We 

don’t compromise on quality in any way.” 

The limited-edition designed packs are in liquor stores 

from August to December, with part proceeds from 

the Shiraz and Pinot Grigio going to the Wheen Bee 

Foundation for research. 

Fiona Chambers, Wheen Bee Foundation CEO 

said, “We applaud Winesmiths’ efforts to promote 

environmental sustainability and ecosystem health, 

whether it’s through native vegetation projects, 

organic wine production systems, water repurposing 

or carbon emissions reduction.” 

“As a charity we value Winesmiths’ generous support, 

which enables the Wheen Bee Foundation to continue 

important projects to support bees and bee research,” 

said Chambers. 


W O R K P L A C E R E L A T I O N S 

Annual Wage Review 2022-23 

OWEN WEBB - AHA|SA WORKPLACE RELATIONS MANAGER 

On 2 June 2023, the Fair Work 

Commission Annual Wage Review 

Panel (Panel) handed down their 

decision in the 2022-23 Annual 

Wage Review. 

Modern Award Wages 

The Panel decided to increase all 

modern award minimum wage 

rates by 5.75% effective from the 

first full pay period commencing 

on or after 1 July 2023. 

In the last two Annual Wage 

Reviews, previous Panels had 

taken the view that there were 

exceptional circumstances that 

existed to warrant a delay in the 

commencement of the increase 

for awards in specific industries. 

The 2022-23 Panel were not of 

the view that any exceptional 

circumstances existed to 

warrant a delay in the increase. 

The effect of the 2022-23 Annual 

Wage Review decision is that 

for those employees employed 

pursuant to Modern awards in the 

hotel and retail sector such as the 

Hospitality Industry (General) Award 

2020, Restaurant Industry Award 

2020, Registered and Licensed 

Clubs Award 2020 and General 

Retail Industry Award 2020, base 

rates of pay will increase by 5.75%. 

To put the increase into context as 

an example, the rate of pay for any 

work performed between 7:00am 

to 7:00pm Monday to Friday for a 

casual food and beverage attendant 

wage level 3 classification under the 

Hospitality Industry (General) Award 

2020 will increase from $29.40 per 

hr (inclusive of 25% casual loading) 

to $31.09 per hr. 

National Minimum Wage 

The National Minimum Wage 

(NMW) has since 1997 been 

aligned to the C14 wage rate in 

modern awards. The NMW does 

not set a floor for minimum wage 

rates in modern awards and the 

NMW order does not apply to 

employees covered by a modern 

award or an enterprise agreement. 

There is therefore only a very small 

proportion of the workforce (0.7% of 

employees) who are paid the NMW. 

The Panel concluded in the 2022-23 

Wage Review that the C14 wage 

rate does not constitute a proper 

minimum wage safety net for 

award/agreement free employees 

in ongoing employment. The Panel 

therefore decided as part of the 

Review to undertake two steps in 

relation to the NMW. The first was 

to end the alignment between the 

NMW and the C14 wage rate in 

modern awards and the second 

was to increase the rate of the 

NMW by 5.75%. 

The effect of the Panel’s decision 

is that the NMW increases from 

$812.60 per week, calculated 

based on a week of 38 ordinary 

hours, or $21.38 per hour, to 

$882.80 per week or $23.23 per 

hour, effective from the first full 

pay period on or after 1 July 2023. 

The change to the NMW does not 

affect the wage rates of those 

employed pursuant to a Modern 

Award or an Enterprise Agreement. 

Considerations 

The Panel as part of the Annual 

Wage Review process received 

submissions from various 

interested parties including state 

and federal governments, unions 

and employer associations. 

The Australian Council of Trade 

Unions proposed a 7% increase to 

the NMW and modern award wages, 

whilst the Australian Chamber of 

Commerce and Industry supported 

an increase of up to 4% (3.5% plus 

the legislated 0.5% Superannuation 

Guarantee increase). 

The panel noted that while 

submissions from interested parties 

had been taken into account in 

making its decision, ultimately it 

needs to make its own assessment 

of what constitutes a safety net of 

fair minimum wages having regard 

to the prescribed considerations. 

In reaching their decision as to 

the quantum of the increase the 

Panel placed significant weight on 

the impact of the current rate of 

inflation on the ability of modern 

award-reliant employees to meet 

their basic financial needs. The 

Panel also considered the recent 


W O R K P L A C E R E L A T I O N S 

robustness of the labour market, 

and the fact that increases to 

modern award minimum wage 

rates will provide a disproportionate 

benefit to female workers and 

may contribute to narrowing the 

aggregate gender pay gap. 

The Panel also considered the 

forthcoming increase to the 

Superannuation Guarantee 

contributions rate, the effect that 

an expected weakening in the 

labour market may have on casual 

employees and particular industries 

which have a higher proportion of 

modern award-reliant employees, 

the need to avoid entrenching high 

inflation expectations by taking 

a perceived wage indexation 

approach, and the recent weak 

performance in productivity growth. 

Enterprise/Collective Agreements 

Those members who have an 

Enterprise/Collective Agreement in 

place will be affected if the wages 

in their agreement are less than 

the minimum rates in the relevant 

modern award as at the first full pay 

period commencing on or after the 

1 July 2023. 

Individual Flexibility Arrangement 

(IFA) 

If an Individual Flexibility 

Arrangement (IFA) is in place 

between an employee and their 

employer in accordance with a 

Modern Award or an Enterprise 

Agreement, members will need 

to review the IFA to ascertain 

whether any increase to the 

modern award wages affects 

the IFA. Remembering that an 

IFA must result in the employee 

being better off overall at the time 

the agreement is made than if the 

agreement had not been made. 

Salary Arrangements 

Members will need to review any 

salary arrangements which have 

been calculated in accordance with 

an applicable Award or Collective/ 

Enterprise Agreement to ensure 

the salary is sufficient in line with 

the relevant Award or Collective/ 

Enterprise Agreement provisions. 

Wage Schedules 

The AHA|SA has new wage 

schedules available reflecting the 

Panel’s changes to award rates of 

pay. The schedules are contained 

in the Workplace Relations Tab 

on the AHA|SA website. Wage 

schedules are available for the 

following Awards and Agreements: 

• Hospitality Industry (General) 

Award 2020 

• AHA|SA/LHMU Collective 

Agreement 

• General Retail Industry 

Award 2020 

• Restaurant Industry Award 

2020 

• Registered & Licensed 

Clubs Award 2020 

A more detailed Wage Rate and 

Allowances Guide for the Hospitality 

Industry (General) Award 2020 and 

the General Retail industry Award 

2020 has been developed and 

is also available on the AHA|SA 

website. 

A summary of the Annual 

Wage Review 2022-2023 

Decision can be viewed here 

SUPERANNUATION CHANGES 

FROM 1 JULY 2023 

The Superannuation Guarantee 

percentage rate will increase 

by 0.5% on 1 July 2023 to 11.0%. 

The new rate will be applicable 

from 1 July 2023. 

NEW FOOD SAFETY PACKAGE 

AVAILABLE 

The AHA|SA has a new food safety 

package available for members. 

The package contains information 

to assist members with their 

food safety obligations, including 

requirements under the recently 

developed and approved Australia 

and New Zealand Food Standard 

code, Standard 3.2.2A – Food Safety 

Management Tools. 

The Package is in an interactive 

PDF format and contains a range 

of food handling control procedures, 

standard operating procedures 

and a range of template forms that 

can assist with food safety record 

keeping requirements. 

To download the package click on 

the food safety tab under Workplace 

Relations in the members only 

section of the AHA|SA website. 

Hospitality Industry Work Health and Safety Association of SA 

Food Safety Fundamentals Package 



The Security Audit 

No Pub Should Ignore 

The “Essential Eight” cyber 

security audit is a benchmark 

that every hotel should test 

themselves against. 

It will quickly tell you where your 

business has digital weak points 

that could be hacked. 

There are many cyber security 

testing tools online - but the 

Essential Eight Cybersecurity 

Framework is the “gold standard” 

for Australian businesses. 

Key reasons: 

1. It’s independent and it’s free. It 

was developed by the Australian 

Signals Directorate (ASD), which 

is the government’s top agency 

to defend against cyber attacks. 

2. It is designed for business. 

3. It gives you a numerical rating 

across eight areas. 

4. The results provide you with 

a clear pathway to improve. 

At Boylen, we tried a range of online 

tests for Essential Eight and chose 

a self-audit on the First Focus 

website. We used it to rate our 

security but we used our existing IT 

supplier to toughen our defences. 

How to Save Money on the Audit 

The average business owner 

or manager can’t complete the 

Essential Eight on their own. 

It’s too technical. 

We have IT specialists on our 

full-time staff, so we were able to 

answer questions quickly. If you 

don’t have IT staff, you will need to 

meet your provider and ask them 

these technical questions. 

But you should sit in on the process 

so you understand what’s going on 

with your security at a high level. 

Some businesses offer high-priced, 

all-in-one solutions. They’ll spend 

several days in your business, 

test a variety of computers on 

your premises and so on. 

But we believe that your IT supplier 

should be able to verbally give you 

yes or no answers in a meeting, 

which will enable you can complete 

the Essential Eight assessment 

in an hour or two. Where your IT 

advisor will make their money is in 

providing solutions -because you 

are guaranteed to find flaws that 

need attention. 

Other Audits 

The problem with some of the 

testing tools online is that they 

set the bar too low. 

For example, Boylen completed 

the government’s Cyber Security 

Assessment Tool and we rated 

at the top level – “Champion”. 

But we knew we weren’t! This 

was confirmed when we 

completed the Essential Eight. 

THE “EIGHT” EXPLAINED 

The Essential Eight covers 

eight fundamental areas of 

cybersecurity that every 

business should focus on. 

These strategies are designed 

to mitigate a range of common 

cyber risks and are based on 

extensive research and analysis 

of real-world cyber attacks. 



“The Essential 

Eight covers eight 

fundamental areas 

of cybersecurity 

that every 

business should 

focus on.” 

As a business owner, you probably 

won’t understand each section. 

But you should have a top level 

grasp of the concepts. 

1. Application whitelisting: This 

control involves only allowing 

approved applications to run on 

your systems, thereby preventing 

the execution of unauthorized or 

malicious software. By creating 

a whitelist of trusted applications 

and blocking all others, you 

can significantly reduce the 

risk of malware infections and 

unauthorised access. 

2. Patching applications: Keeping 

your software up to date is 

crucial in preventing cyber 

attacks. This control involves 

regularly applying patches and 

updates to your applications, 

operating systems, and firmware. 

Patching helps address known 

vulnerabilities and weaknesses 

that can be exploited by 

attackers. 

3. Configuring Microsoft Office 

macro settings: Microsoft Office 

macros are a common vector 

for spreading malware. This 

control involves configuring your 

Microsoft Office applications to 

disable or restrict the execution 

of macros, unless they are from 

trusted sources. By doing so, 

you can minimize the risk of 

malware being delivered through 

malicious macros. 

4. Restricting administrative 

privileges: Limiting the number 

of users with administrative 

privileges can significantly 

reduce the impact of a security 

breach. This control involves 

implementing the principle of 

least privilege, where users are 

only given the minimum access 

rights necessary to perform 

their job functions. By doing 

so, you can prevent attackers 

from gaining full control of your 

systems even if they manage 

to compromise a user account. 

IMPLEMENTING THE 

FIRST FOUR CONTROLS 

OF THE ESSENTIAL EIGHT 

FRAMEWORK 

Now that we have a good 

understanding of the first four 

controls of the Essential Eight 

Cybersecurity Framework, let's 

delve into how you can effectively 

implement them in 

your organization: 

1. Application whitelisting: Start by 

conducting an inventory of all 

the applications running on your 

systems. Identify the ones that 

are essential for your business 

operations and create a whitelist 

of approved applications. 

Implement a robust application 

control mechanism that 

prevents the execution of 

any unauthorized software. 

Regularly review and update 

your whitelist as needed. 

2. Patching applications: Establish 

a patch management process 

that ensures timely updates for 

all your applications, operating 

systems, and firmware. This 

process should include regular 

vulnerability assessments to 

identify and prioritize patches 

based on the level of risk 

they pose. Automate patch 

deployment wherever possible 

to streamline the process 

and minimize the window of 

exposure to vulnerabilities. 

3. Configuring Microsoft Office 

macro settings: Configure your 

Microsoft Office applications 

to disable macros by default. 

Only enable macros for trusted 

documents or specific business 

processes that require their use. 

Educate your employees about 

the risks associated with macros 

and provide clear guidelines 

on how to handle macros from 

external sources. Regularly 

remind your employees to 

exercise caution when opening 

attachments or enabling macros. 

4. Restricting administrative 

privileges: Conduct a thorough 

review of the administrative 

privileges assigned to user 

accounts in your organization. 

Identify accounts with 

unnecessary administrative 

rights and revoke them. 



Implement a privileged access 

management solution that 

enforces the principle of least 

privilege. Regularly monitor and 

audit administrative activities to 

detect any unauthorized access 

attempts. 

By implementing these four 

controls, you can significantly 

enhance your organisation's 

cybersecurity posture and reduce 

the risk of cyber attacks. However, 

it is important to remember that 

cybersecurity is an ongoing process 

and requires continuous monitoring 

and improvement. 

IMPLEMENTING THE 

REMAINING FOUR CONTROLS 

OF THE ESSENTIAL EIGHT 

FRAMEWORK 

5. Patching operating systems: 

Just like patching applications, 

keeping your operating systems 

up to date is crucial in preventing 

cyber attacks. Establish a patch 

management process for your 

operating systems similar to the 

one for applications. Regularly 

apply security patches and 

updates to address known 

vulnerabilities. 

6. Multi-factor authentication 

(MFA): Implementing MFA adds 

an extra layer of security to 

your authentication process. It 

requires users to provide multiple 

forms of identification, such as 

a password and a unique code 

sent to their mobile device, to 

access systems or applications. 

By implementing MFA, you can 

significantly reduce the risk of 

unauthorized access, even if 

passwords are compromised. 

7. Daily backups: Regularly backing 

up your critical data is essential 

to ensure business continuity 

in the event of a cyber attack 

or data breach. Implement a 

comprehensive backup strategy 

that includes regular backups of 

all important data, regular testing 

of backups to ensure data 

integrity, and offsite storage to 

protect against physical damage 

or loss. 

8. User application hardening: 

This control involves 

implementing additional security 

measures for web browsers, 

PDF viewers, and other common 

applications. Configure these 

applications to restrict potentially 

malicious activities, such as 

automatically executing scripts 

or downloading files without 

user consent. Regularly update 

these applications to ensure 

they have the latest security 

enhancements. 

THE ROLE OF EMPLOYEE 

TRAINING IN CYBERSECURITY 

While implementing the Essential 

Eight controls is critical, it is equally 

important to educate and train your 

employees on cybersecurity best 

practices. Employees are often the 

weakest link in an organization's 

cybersecurity defenses, as they 

can inadvertently click on malicious 

links, fall for phishing scams, or 

mishandle sensitive information. 

By providing regular training 

and awareness programs, you 

can empower your employees 

to become the first line of 

defense against cyber threats. 

Start by creating a comprehensive 

cybersecurity policy that outlines 

the expected behaviour and 

responsibilities of your employees. 

In a hotel setting, this is for finance 

and other back office staff, people 

handling social media, users of 

your business email accounts etc. 

This policy should cover topics 

such as password management, 

acceptable use of company 

resources, safe browsing habits, 

and incident reporting procedures. 

Conduct regular training sessions 

to educate your employees about 

the latest cyber threats, phishing 

techniques, and social engineering 

tactics. Reinforce the importance 

of following security protocols 

and provide practical examples 

of real-world scenarios to help 

employees understand the risks 

and consequences of their actions. 


R A V O ’ S B U S H T E L E G R A P H 

FINAL FAREWELL 

TO IAN HORNE 

BY IAN RAVENSCROFT 

The recent farewell for Ian Horne at 

Adelaide Oval was a fitting finale to 

a man who lived the dream for us 

all as our leader. 

At the function he was awarded 

Life Membership of the AHA|SA, 

the first ever for a non-hotel owner, 

and received a standing ovation 

in recognition of this inaugural 

achievement. The event, MC’d 

by Chris Dittmar, had speech 

contributions from our current 

president David Basheer, David 

Curry, and Peter Hurley AO, who 

was president for 24 years, of 

which 17 years were working 

together with Ian. 

The Premier of South Australia, 

Peter Malinauskas, also spoke 

glowingly of the professionalism 

of Ian whenever dialogue occurred 

with him on hospitality, hotel 

or tourism matters. He said he 

respected Ian’s opinion and that he 

was very tenacious. The Premier 

also light-heartedly referred to the 

fact that Ian Horne had actually 

“made the bigtime” by having a 

West End stubby created with his 

name and face on it, as a token of 

importance he has attained in the 

community. 

I have always believed that one of 

the hallmarks of being a member 

of the AHA|SA is that every hotel 

member is recognised equally, 

whether you are a sole operator 

or own multiple hotels. 

This always ensured the strength 

in membership numbers and a 

proudness by all to be involved. 

The respect the Premier spoke of 

will be maintained because the 

AHA|SA leadership group, council 

members, executive committee 

and staff are professionals and 

have significant tenure in their roles. 

The farewell to Ian as a leader 

has highlighted the integrity of the 

man’s approach to all things normal 

or controversial that have occurred 

over the years. 

The final regional council meeting 

Ian Horne attended prior to retiring 

was the Yorke Peninsula regional at 

the Royal Exchange Hotel at Kadina. 

An excellent number of members 

were present for the occasion, 

along with many corporate partners, 

including John Langford (hotel 

broker), Steve Markham (business 

manager and a regular overseer 

of such events), Grant Clarke 

(McGees), Scott Elix (CUB), Scott 

Randell (Coopers) and Andrew 

Tully (Lion Nathan) to name a 

few long-term corporates. 

All were reflecting on past functions 

and gatherings. Unfortunately the 

current Councillor for the YP region 

- Trevor Evans - was an absentee, 

but David Papps and yours truly 

(Ravo’s Bush Telegraph) were 

present, being the nearest past 

councillors for the YP area. 

For interest sake, going back from 

that point, past councillors were 

John Warren, then Stan Papps 

(father of David), and Michael 

Kennedy from Warooka, all in the 

modern era. 

I asked Ian what was his most 

significant memory and he said 

it was probably back in 1992 with 

the gaming machine legislation 

being passed through parliament. 

However he also believed that 

so many staff were long term 

employees with the AHA|SA, 

which assisted provided stability 

to the organisation and supported 

him in his role. 

David and Ian Horne with Ravo. 

Anna Moeller, who until now has 

been the Deputy General Manager, 

has been promoted to replace Ian 

as the new CEO. We all congratulate 

Anna on her appointment and wish 

her all the very best for the future. 

The RBT says good luck to your 

sporting team in pursuit of grand 

final wins in the coming months 

and may the Ashes be won in the 

Old Dart once again! 


GAMING CARE 

GAMING CARE works with all South Australian Hotels with gaming 

machines to reduce the harm caused by problem gambling. 

Providing the hotel industry with the capacity to respond to community concerns related 

to the harm associated with gambling by contributing to early intervention and support 

for problem gamblers and their families. 

Minimising the harm caused by problem gambling behaviour by fostering a compliant 

and proactive industry that works with regulators, gambling help services and gaming 

patrons to minimise harm caused by gambling. 

Assisting licensees and hotel staff with their compliance obligations, and supporting 

venue staff through education and training regarding the recognition of problem 

gambling indicators and assisting in accurately documenting patron behaviour. 

Providing licensees and hotel staff with the confidence and skills required to engage 

directly with patrons who are showing indicators of potential problem gambling, enabling 

them to intervene early and refer the patron to a gambling help service, or other support 

options if required. 

Contact your local Gaming Care Officer, or our Office, for 

information on how Gaming Care can assist your venue. 

T 08 8100 2499 F 08 8232 4979 

E info@gamingcare.org.au 

4th Floor AHA|SA House 

60 Hindmarsh Square, Adelaide SA 5000 

For any assistance or support 

please contact your local 

Gaming Care Officer, or our office 

for information on how Gaming 

Care can assist your venue. 



Sneak Peek 

of What’s 

Brewing at 

Coopers 

Coopers Brewery has shared a 

sneak peek of its upcoming new 

beer release. 

Coopers Australian Lager will soon 

be rolling off the line at Australia’s 

largest independent family-owned 

brewery and into the hands of beer 

lovers across the country. 

The Australian Lager release will 

be supported by a major national 

marketing campaign kicking off 

in August as the refreshing beer 

in turquoise-coloured cans starts 

hitting the shelves and bar taps. 

This signifies a major push by 

Coopers into the highly popular 

lager category, which represents 

more than 80 per cent of total 

domestic beer sales in Australia. 

At the same time, almost half 

of Australian beer drinkers now 

consume both ales and lagers, 

a market trend which Coopers 

is meeting head on with its new 

Australian Lager release. 

“This is shaping up to be one of our 

most exciting new beer releases,” 

Coopers Brewery General Manager 

Michael Shearer said. 

“This will be our first lager featuring 

the iconic Coopers roundel and 

we’re getting behind its release 

in a big way. 

“Australians love their lagers, 

and we wanted to create a modern 

Australian lager that is more 

flavoursome and contemporary 

compared with the traditional 

lagers in the market. We feel 

we’ve delivered on that with 

Coopers Australian Lager, and 

we’re confident drinkers will agree 

when they get their first taste. 

“It’s been a few years in the making 

and we’ve come up with a greattasting 

Australian lager which 

we’ve packaged in an eye-catching 

turquoise design that befits its 

refreshing and easy drinking appeal.” 

While most people know Coopers 

for its award-winning ales and 

stouts, the Brewery also has a long 

history in lager dating from the 

late 1960s. Its existing lager range 

includes the low-carb Coopers Dry 

and Coopers Dry 3.5 as well as the 

low-alcohol Coopers Premium Light. 

“We’ve decided to double down with 

the release of Australian Lager and 

bring a new premium, great-tasting 

beer to the market to meet drinker 

demand,” Michael said. 

“Coopers Australian Lager will 

be our flagship lager offering, 

rightfully taking its place among our 

permanent portfolio and featuring 

our iconic Coopers roundel. 

“With 80% of beer volume sold in 

Australia being lager, we see this as 

a significant growth opportunity for 

Coopers and we’re not holding back 

in its promotion. 

“There are some very exciting 

elements to the national marketing 

and promotional campaign that will 

come to light very soon. 

“We can’t wait to share this new 

Australian lager with beer drinkers 

around the country.” 

Coopers Australian Lager will have 

an ABV of 4.2% and will be available 

in 375mL cans and 50L kegs from 

August 2023. 


A H A | S A C O R P O R A T E P A R T N E R S 

ACCOUNTANCY SERVICES 

Bentleys SA 8372 7900 

Perks Accountants & Wealth Advisers 

08 8273 9300 

Winnall & Co. 8379 3159 

ARCHITECTS & INTERIOR 

DESIGNERS 

Mister Lincoln 0402 777 326 

Studio Nine Architects 8132 3999 

ART & FRAMING 

Art Images Gallery 8363 0806 

ATMS 

Banktech 0408 462 321 

Cashzone 1300 305 600 

Next Payments 1300 659 918 

AUDIO VISUAL 

Big Screen Video 1300 244 727 

Novatech Creative Event Technology 

8352 0300 

BACKGROUND MUSIC 

Foxtel Music 1300 148 729 

Moov Music 1300 139 913 

Zoo Business Media 07 5587 7222 

BANKING & FINANCE 

Bank SA 0403 603 018 


08 8273 9300 

BEVERAGE GASES 

BOC Limited 0424 647 568 

Supagas 8252 7472 

BEVERAGES 

Accolade Wines 8392 2238 

Australian Liquor Marketers 8405 7744 

Big Shed Brewing Concern 8240 5037 

Campari Group 02 9478 2727 

Carlton & United Breweries 13 BEER (13 2337) 

Coca-Cola Europacific Partners 8416 9547 

Coopers Brewery 8440 1800 

CUB Premium Beverages 8416 7819 

Diageo Australia 0401 120 872 

Empire Liquor 8371 0088 

Lion 8354 8888 

Liquor Marketing Group 8416 7575 

Mighty Craft 0434 269 997 

Oatley Fine Wine Merchants 1800 628 539 

Options Craft Liquor Merchants 8346 9111 

Pernod Ricard Australia 8208 2400 

Samuel Smith & Son 8112 4200 

Treasury Wine Estates 8301 5400 

BOOKKEEPING 


08 8273 9300 

Winnall & Co. 8379 3159 

CASH HANDLING / TERMINALS 

Banktech 0408 462 321 

BK Electronics 0431 509 409 

Cardtronics 03 9574 4878 

Coms Systems 0408 462 321 

GBay/Aruze Gaming 0424 700 888 

Next Payments 1300 659 918 

CLEANING & HYGIENE SUPPLIES 

Bunnings Group 0435 630 660 

Bunzl 08 8245 6222 

CLEANING COMPANIES 

A Cleaner World 0426 887 364 

SCS Group 1300 664 647 

COFFEE SUPPLIERS 

Grinders Coffee 1300 476 377 

COMPUTER & IT SERVICES 

Boylen 8233 9433 

Compnow 8133 8000 

DEFIBRILLATORS 

AED Authority 03 8710 8666 

St John 1300 78 5646 

ENERGY & SOLAR SOLUTIONS 

Class A Energy Solutions 8391 4853 

PowerMaintenance 1300 700 500 

Trans Tasman Energy 1300 118 834 

EQUIPMENT/SUPPLIES/HARDWARE 


Bunzl 08 8245 6222 

FACIAL RECOGNITION TECHNOLOGY 

COMS Systems 1800 324 918 

Vix Vision 0400 310 326 

FINANCIAL PLANNING 


08 8273 9300 

Winnall & Co. 8379 3159 

FIRST AID 

St John 1300 360 455 

FOOD SERVICES 

Bidfood 0427 099 558 

Galipo Foods 8168 2000 

PFD Foodservice 8114 2300 

Thomas Foods 8162 8400 

FURNISHINGS 

Concept Collections 1300 269 800 


GAMBLING SERVICES 

The Lott 132 315 

UBET 8354 7300 

GAMING ANALYSIS 

Independant Gaming Analysis 8376 6966 

Winnall & Co 8379 3159 

GAMING FLOAT RECONCILIATION 


GAMING LOYALTY 

Bluize 1300 557 587 

GAMING MACHINE SERVICES 

Ainsworth Game Technology 0409 171 616 

Aristocrat Technologies Australia 8273 9900 

Coms Systems 0409 283 066 


IGT 8231 8430 

Independant Gaming Analysis 8376 6966 

Konami Australia Pty Ltd 0409 047 899 

MAX 8275 9700 

Scientific Games 0400 002 229 

Statewide Gaming 0448 076 144 

HEALTH INSURANCE 

Bupa 1300 662 074 (#2146982) 

HOTEL BROKERS 

Langfords Hotel Brokers 0410 605 224 

McGees Property Hotel Brokers 8414 7800 

HOTEL MANAGEMENT 

H&L Australia Pty Ltd 1800 778 340 

HOTEL MARKETING 

Digital Marketing AOK 1300 658 543 

INFORMATION SYSTEMS/SITE PREP 

Max Systems 8275 9700 

INSURANCE 

Aon Risk Solutions 8301 1111 

KITCHEN & BAR EQUIPMENT 


Bunzl 08 8245 6222 


Stoddart Food Service Equipment 

0468 923 320 

LEGAL SERVICES 

Eckermann Lawyers 8235 3990 

Piper Alderman Lawyers 8205 3318 

Ryan & Co Solicitors 0421 595 815 

Wallmans Lawyers 8235 3000 

MEDIA 

FIVEaa 8419 1395 

Foxtel 1300 138 898 

Solstice Media 8224 1600 

MIGRATION 

Migration Solutions 8210 9800 

ONHOLD/MESSAGING 

1800 ON HOLD 8125 9370 

PAYROLL & HR RESOURCES 


08 8273 9300 

Tanda 1300 859 117 

Winnall & Co. 8379 3159 

POS SYSTEMS 

Bepoz 1300 023 769 

Bluize 1300 557 587 

H&L Australia Pty Ltd 1800 778 340 

PROPERTY VALUATIONS 

Knight Frank Valuations & Advisory 

8233 5222 

RETAIL LIQUOR MARKETING 

Liquor Marketing Group 8416 7575 

SIGNAGE & PROMOTIONAL ITEMS 

The Banner Crew 8240 0242 

SPORTS & ENTERTAINMENT MEDIA 

Foxtel 1300 790 182 

STAFF TRAINING & RECRUITMENT 

Adelaide Institute of Hospitality 8338 1492 

The Kingsmen 0410 416 655 

Maxima 8340 7766 


08 8273 9300 

St John 1300 360 455 

SUPERANNUATION 

HostPlus 0418 327 607 

WEBSITES 

Boylen 8233 9433 


CORPORATE PARTNERS 2023/24 

D I A M O N D 

P L A T I N U M 

G O L D 

S I L V E R 

AED Authority 

Ainsworth Game Technology 

Australian Liquor Marketers 

BankSA 

Big Screen Video 

Bluize 

Boylen 

Campari Group 

Digital Marketing AOK 

Empire Liquor 

Foxtel 

IGT 

pfdfoods.com.au 

For full product range and details 

of your Konami nearest branch Australia Pty Ltd 

PFD063 Hotel SA Advert (1/4 Page).indd 1 

131 733 

Light & Wonder 

18/05/09 11:47 AM 

Liquor Marketing Group 

Novatech Creative Event 

Technology 

Oatley Fine Wine Merchants 

Options Craft Liquor Merchants 

Ryan & Co. Solicitors 

Samuel Smith & Son 

Stoddart Food Equipment 

Tanda 

B R O N Z E 

1800 ON HOLD 

Class A Energy Solutions 

Mighty Craft 

St John 

A Cleaner World (ACW) 

Adelaide Institute of Hospitality 

Banktech 

Bentleys Accountants 

Big Shed Brewing Concern 

BK Electronics 

BOC Limited 

Bunnings Group 

Bunzl 

Compnow 

COMS Systems 

Concept Collections 

Eckermann Lawyers 

GBay/Aruze Gaming 

Independant Gaming Analysis 

Knight Frank Valuations & 

Advisory SA 

Langfords Hotel Brokers 

Migration Solutions 

Mister Lincoln 

Next Payments 

Perks Accountants & Wealth 

Advisers 

Piper Alderman Lawyers 

PowerMaintenance 

SCS Group 

Solstice Media 

Studio Nine Architects 

Supagas 

The Banner Crew 

The Kingsmen 

Trans Tasman Energy Group 

Vix Vision 

Wallmans Lawyers 

Cashzone 

McGees Property Hotel Brokers 

Statewide Gaming 

Winnall & Co 

H O T E L I N D U S T R Y S U P P O R T E R 

Art Images Gallery 

Bupa 

Maxima 


L I C E N S E E T R A N S F E R S 

JUNE 2023 

HOTEL LOCATION EFFECTIVE DATE NEW LICENSEE 

South Australian Hotel Mount Gambier 08.06.23 S.A. Hotel Pty Ltd 

Hotel Victory Sellicks Hill 08.06.23 Victory Hotel Investments Pty Ltd 

Ardrossan Motel Hotel Ardrossan 13.06.23 Perks Property Developments Pty Ltd 

Roxby Downs Tavern Roxby Downs 21.06.23 Australian Leisure and Hospitality Group Pty Ltd 

Lobethal Hotel Lobethal 28.06.23 Lobethal Hotel Custodians Pty Ltd 

N E W A H A | S A M E M B E R S 

Flinders Gin 

Bute Hotel 

OFFICE HOLDERS 

CONTACT 

OFFICE 

Level 4, 60 Hindmarsh 

Square, Adelaide SA 5000 

POSTAL 

PO Box 3092, 

Rundle Mall SA 5000 

P (08) 8232 4525 

P 1800 814 525 Toll Free 

F (08) 8232 4979 

E information@ahasa.asn.au 

W www.ahasa.asn.au 

EXECUTIVE COUNCIL 

DAVID BASHEER 

President 

MATTHEW BINNS 

Vice President 

LUKE DONALDSON 

Deputy Vice President 

COUNCIL 

BRAD BARREAU 

ANDREW BULLOCK 

SIMONE DOUGLAS 

TREVOR EVANS 

JASON FAHEY 

TRENT FAHEY 

SAM McINNES 

Secretary Treasurer 

MATTHEW BRIEN 

Executive Council 

ANNA HURLEY 


COREY FARMER 

ELISE FASSINA 

JAMES FRANZON 

TONY FRANZON 

JOHN GIANNITTO 

TOM HANNAH 

ANDREW KEMP 


MATT ROGERS 


PETER JOHNSON 

JASON KELLY 

GUY MATTHEWS 

KAREN MILESI 

ANDREW PLUSH 

DARREN STEELE 

ADMINISTRATION 

ANNA MOELLER 

CEO 

ALISA WENZEL 

Financial Controller 

OWEN WEBB 

Workplace Relations 

GARY COPPOLA 

Legal and Advocacy 

SCOTT VAUGHAN 

Membership & Business 

Services 

KATHERINE TAYLOR 

Communications and 

TAA (SA) 

LUCY RANDALL 

Events & Partnerships 

DIDIER VOLLERIN 

Liquor & Gaming 

LIZ TURLEY 

Training Coordinator 

Views expressed in Hotel SA are not necessarily those of the AHA|SA or the publisher and neither can accept, and therefore disclaims any liability, to any party for loss or damage 

caused by errors or omissions resulting from negligence, accident or any other cause. We do not endorse any advertising materials, services offered within advertisements or products, 

special offers or goods promoted therein. 

+ 

PUBLISHER 

+ 

3/288 Glen Osmond Road, Fullarton SA 5063 

P (08) 8233 9433 W www.boylen.com.au 

TIM BOYLEN Managing Director 

tboylen@boylen.com.au 

JAMIE RICHARDSON Advertising 

sales@boylen.com.au 

MADELAINE RASCHELLA ELLIOTT 

Studio Manager/Graphic Designer 

We design, build and host beautiful 

hotel websites that link with your 

third-party software. 

boylen.com.au 

08 8233 9433

HSA July 2023

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