OM SS 2023 WEB 070623

Spring/Summer 2023
matters
oakhavenhospice.co.uk
You only get out of
life what you put in
Volunteering
at Oakhaven
Oaktober – will you
do it and make
a difference?
Dance and picnic
at our summer
Gig in the Garden
S-P-A
one year on

Do it for
Oaktober
This October do something different to make a difference
Walk it
Walk a
mile a
day
Teach it
Teach or
learn a
new skill
Fill it
Pick up
one of our
collection
pots
Do it!
Challenge yourself to do
something different this Oaktober
Wear it
Wear green
on October
20th
Visit
www.oakhavenhospice.co.uk/
oaktober/ to sign to Oaktober
and receive a fundraising pack
with ideas, information, recipes,
collection pots and much more!

matters
In this issue...
5 Welcome
From Chief Executive Andrew Ryde.
6 News from Oakhaven
We are delighted to welcome a new Chairman;
our Director of Patient Services reflects on her
time with us; and updates from our Acorn Project
and Widowed Friendship Club.
8 Gig in the Garden
Hear about our exciting new summer event –
bring your picnic blanket and dancing shoes!
12 Wellbeing at our centre and
across the community
Find out what’s on offer from the Wellbeing
team - both at the Coates Centre and out in our
community.
12 Learning as we go
Changes as our Education Department becomes
the Learning and Research Hub .
16 S-P-A one year on
What a difference a year makes - hear how we
make it easier to access our services.
12
24
Volunteering –
find out how
husband and wife
volunteer team
Cathy and Paul
make it work
10
18 Oakhaven Lottery
A chance to win and support the work too.
20 Oaktober – do it!
Get involved and help Oakhaven throughout
October, from wearing green to firewalking!
22 Write a will this September
Update your will and make sure Oakhaven is
remembered.
23 Family Fun Day
Have a great family day out and raise funds for
Oakhaven at the same time!
24 Fundraising events –
what’s coming up?
Artfully Oakhaven, Lymington Seafood Festival,
Voices for Hospice Choir and a 516-mile
sponsored cycle ride! And of course thank yous
to our brilliant fundraisers and supporters.
32 Contact directory
All you need to know about our services, our
shops and ways to help.
3

Live in
Care
there for
you when
you need it
Our Live-in caregivers provide
not only support with
activities of daily living but
also companionship, which
can help combat loneliness
and isolation.
Find out more by visiting
OakhavenCare.co.uk
or call us for a chat on
01590 646 440
Live-in care can provide peace of mind
for family members who may worry about
their loved ones living alone. Knowing
that a trained caregiver is there to aid and
support can be comforting and reassuring.
Live-in care can be more flexible than
other types of care arrangements, allowing
clients to maintain their independence
while still receiving the support they need.

matters
Sincerest thanks to everyone who took
part in our 30th Anniversary celebrations
which had fantastic support from the
Community.
Oakhaven Matters
There is always more
available on our website at
www.oakhavenhospice.co.uk
or via our social media feeds
which are linked from the
homepage of the website.
Our thanks as ever go to our
wonderful volunteers and
dedicated staff who enable us
to provide our much-valued
services to those affected by
life-limiting illness across our
New Forest, Waterside and
Totton communities. We are
also hugely grateful to those
who help us in so many other
ways – as supporters, partners
and fundraisers. Thank you.
Welcome to our Spring/Summer edition of the
newsletter. We are delighted that due to an
extremely generous donor we plan to develop a
new Nurse Specialist role to work directly with
patients and families affected by Dementia.
The Retail team are growing and we have a new shop in
Lymington, with more planned. Ampress Park, Fairview and
Highcliffe continue to grow, so thank you for all your donations
and purchases – they are amazingly generous as the shops are
entirely dependent on your support.
Our Wellbeing services provide support for visitors to the
drop-in centre, for anyone impacted by illness and we have
trained volunteers who are there to chat over a cup of coffee
and cake and have additional support groups. Oakhaven now
cares for in the region of 1,000 patients, carers and bereaved
every year.
Our lovely fundraising team work hard to raise funds for the
Hospice and have planned many events including the Family
Fun Day being held on Saturday 24th June – hopefully we will
see you there, along with some sunshine. Also looking forward to
seeing you at the Annual Golf Day at Barton On Sea.
Oaktober is a new fundraising initiative where for the whole
month of October, you can choose your own way to raise
funds – the challenge is to be different. I’ll be looking out for
some interesting ideas! For a full explanation, there is more
info on page 20, or at www.oakhavenhospice.co.uk/oaktober.
Sustainability is key to the future of the hospice and regular
giving is one of the ways we rely upon our community as an
income stream. Thanks to all who continue to support us so
generously.
Lastly, it just leaves me to say I hope that you and your
families have a lovely Summer.
Art director | Sue MacDonald
Print | PrintProConsultancy
.
Andrew Ryde
Chief Executive
5

Spring/Summer 2023
News from Oakhaven • • • News • • • News • • • Ne
Mel Kendal is new Chairman
of the Board of Trustees
At our recent AGM Prof. Paul
Dodson stood down after
eight years as Chairman of
the Board
Paul was a committed chair
who has worked tirelessly
to ensure Oakhaven has
remained an integral part of the
community it serves. He passes
the baton to Melville Kendal,
former Leader and Chairman
of New Forest District Council
and a former Deputy Leader and
Chairman of Hampshire County
Council who has in addition served
on the board of Trustees and as
Treasurer of the Hospice.
Oakhaven would like to thank
Paul for his efforts throughout his
time as chairman and welcomes
Mel to the role.
New Chairman Mel Kendal (left)
shakes hands with former Chairman
Prof. Paul Dodson (right)
Shop news
Our new shop
has opened
Lymington Fashion is
located at 116 High Street,
Lymington, bringing you a
wonderful selection of preloved
clothing and accessories. Our
retail shops are full of hidden
treasures so please do pop
in to browse the wonderful
selection so generously donated
by our community. Each and
every penny raised benefits
families facing end of life in our
community.
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Make new friends at the
Widowed Friendship Club
WFC is a friendly and welcoming group of people who have
all been through the trauma of losing their other half
We know just what you
are going through and
how hard it is coping
with the ups and downs it brings.
Whether it be having to learn to
cook or having to take on the sole
responsibility of the finances of
the home, we have all been there
and are still on that journey.
We meet at Pennington Chase
on the 1st Saturday and the
3rd Sunday of the month, for a
cup of tea, a natter and lots of
laughs and this helps us to make
new friends. As a group we also
fundraise for the Hospice and
support the work they do, over
the last year they have raised
over £1800 for Oakhaven, thank
you so much.
Craft Shop
thank you
Sadly our craft shop is
closing but thanks to the
generosity of the owner
who offered us the use of the
shop rent free, since we opened
our doors 4 years ago the shop
has raised £200k profit for the
Hospice.
6

matters
ws • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • •
Denise Majors talks about her
time so far with Oakhaven
Denise joined us last year, as Director of Patient Services, and
today she talks about how her first 9 months have gone
I
find it hard to believe that 9
months has gone by since I
started in my role as Director
of Patient Services at Oakhaven.
There have been ongoing
developments during that time
across the services, many of
which have also had new leads
joining since the summer of
2022. This includes a new Ward
Leader for the In-Patient Unit
(IPU), Patient and Family Support
Team Lead and a Wellbeing
Co-ordinator. The enthusiasm
across all the services to
develop and support the
community is palpable and I am
incredibly proud to be part of an
organisation with such dedicated
staff and volunteers.
The recovery from the
pandemic has affected everyone
in different ways but the lifting
of restrictions has allowed us to
open our doors again in many
ways. I felt very privileged to
provide the address at the Light
up a Life Services in Lymington
and Hythe in December,
particularly as these were the
first services for some time. It
felt very special to be part of the
remembrance of so many people
touched by Oakhaven.
In the last newsletter, we
talked about the plans to launch
our Single Point of Access (SPA)
service and to broaden the
reach of Wellbeing Services. I
am pleased to say that the SPA
commenced in June 2022. This
has resulted in the impact we
hoped for, allowing us to respond
to calls and signpost people
more effectively depending on
the help they require. This also
allows us to deploy staff more
rapidly if required to patients
within the community. There
has also been success with the
start of our Wellbeing ‘pop-ups’ in
community centres and cafes in
Lymington, New Milton, Milfordon-Sea
and Hythe and a welcome
gradual increase in the numbers
of people attending the Coates
Centre.
A specific focus for me this
year, is to understand more about
the experience of those people
who use our services and how
we use that feedback to make
plans for the future. I am looking
forward to the year working with
all the teams across Oakhaven
to ensure we continue to deliver
high quality services and ‘make
every moment matter’.
From Little Acorns
The Acorn Project at Oakhaven Hospice has been running
for 13 years now!
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Based on a similar model
from St Christophers
Hospice, the idea is to work
with local schools and colleges
with young people aged from 6
to 20 years coming along to the
hospice, to find out what goes on
and to meet staff, volunteers, and
patients.
One of the games played with
the younger children is wrapping
items of medical equipment,
used in The Inpatient Unit, and
having a Lucky Dip! The pupils
then take it in turns to unwrap a
parcel and try and identify what
the items are used for!
On the final day of the project,
parents are invited along and
watch the students perform some
songs for the entertainment of
the Acorn patients.
7

Spring/Summer 2023
• News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • Ne
The Gig in the Garden
Presenting for the very first time … The Gig in the Garden!
A relaxed musical event held within the grounds of Oakhaven
– come along with your ticket, picnic blankets and comfy
chairs to claim your spot amongst the flora and fauna
We have chosen a variety of
sounds to appeal to everyone –
the hardest part will be who to
come and see.
Included in the price is an
individual picnic box, containing
delicious savoury and sweet
items. There is also no need to
worry about liquid refreshments
as a well-stocked fizz bar
containing a selection of alcoholic
and non-alcoholic drinks will be
available.
Join us and make a difference
by simply sitting back in beautiful
surroundings, listening to the
tunes of choice, and enjoying a
tasty picnic with a glass of fizz.
What a wonderful, relaxing way
to spend a summer evening!
Friday 4th
August 2023,
Gates open 6pm
All About
Abba
All About Abba are an energypacked,
authentic, fun-filled
tribute to the one and only ABBA.
With over 30 years’ experience
performing as Abba, they deliver
the absolute best in vocals,
harmonies, choreography,
costumes, dodgy Swedish
accents and - all importantly -
fun! They love what they do and
guarantee to get the party started
and keep it going as dusk settles
8
with their infectious energy,
camaraderie, and audience
interaction.
Saturday 5th
August 2023,
Gates open 1pm
The
Mother
Ukers
The Mother Ukers are a Ukulele
band performing covers and
original material. Using ukuleles
of all shapes and sizes they take
you on a musical journey through
time and space – songs and
flavours of modern pop, punk,
classic rock, the swinging 60s,
fabulous 50s, the sound and
rhythms of the roaring 20s, all
seasoned with a touch of the
blues in a swamp grass melody.
The Mother Ukers unleash the
power of their humble little four
string ukes and guarantee to
tickle your ears, kiss your soul &
get them feet a tapping!
Saturday 5th
August 2023,
Gates open 6pm
The Boogie
Bumpers
These are an exciting sevenpiece
vintage swing & jive band,
recreating the music of the
1930s, 40s and 50s. Bringing
the jump blues flavour of Louis
Prima and Louis Jordan, as well
as the swing of Sinatra to your
event. Who doesn’t like dancing?
These skilled and well-rehearsed
musicians provide the tempos to
suit, playing well known dance,
swing, blues, jive and pop tunes
that will have all visitors up and
dancing!
Sunday 6th
August 2023,
Gates open 1pm
Groovality
featuring
Big Soul
Ray & Marie Haywood
Join Groovality for a Sunday
afternoon of refreshing chill out
summer music to warm you up
and wind you down before a new
week dawns.
Groovality is an incredible stand
out duo featuring Big Soul Ray and
Marie Haywood covering a variety
of tracks to suit one and all.
Having worked in the music
business performing sessions,
fronting bands, and solo work
this dynamite duo decided to get
together to share their love of
Soul, Motown and classic hits –
gaining more and more followers
every time they perform.
For more information and
tickets, including an early
bird offer if you book before
12th June, please visit
www.oakhavenhospice.co.uk

matters
ws • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • • • News • •
£30.00
per person
per performance
to include
Picnic Box
OAKHAVEN
FIZZ
BAR
GIG IN THE
GARDEN
EARLY BIRD
OFFER
book by Monday
12th June for
£25.00 pp
Friday 4th August
6.00pm till 9.00pm
All About Abba
Saturday 5th August
1.00pm till 4.00pm
The Mother Ukers
6.00pm till 9.00pm
Boogie Bumpers
Sunday 6th August
1.00pm till 4.00pm
Groovality
featuring Big Soul Ray
and Marie Haywood
groovality
Oakhaven Hospice, Lower Pennington Lane, Lymington
Charity Registration No.900215 (England & Wales)
For more information please 9visit:
www.oakhavenhospice.co.uk

Spring/Summer 2023
Husband and
wife volunteer team
Cathy and Paul Boynton have
been volunteering for Oakhaven for
over 12 years and are an integral
part of the volunteering family here
at Oakhaven.
So, what first made you think about
volunteering at Oakhaven Hospice?
Cathy: ‘When we retired to the New Forest, we
were both keen to do some volunteering, but
separately, so that we would have something
to talk about in the evenings! I have always
thought that the hospice movement has a
great philosophy which is why I approached
Oakhaven’.
Paul: ‘It was Cathy who first introduced me
to Oakhaven. She was already volunteering on
Reception and she mentioned a new scheme
called Neighbours and thought it would suit me’.
Cathy: ‘Yes, I suggested that Paul considered
volunteering for Oakhaven. I had found the
management, support and training offered to
be excellent, so that’s how we both became
Oakhaven volunteers – in separate roles, of
course!’
Cathy (right)
undertaking
her reception
duties on Day
Hospice reception
and Paul (above)
spending time as
a neighbour.
What is your role at Oakhaven and
what does it involve?
Paul: ‘All of my roles are completely
different. With the Neighbours I am
a Team Leader covering the north of
the New Forest. I match people who
have been referred to the scheme with
Neighbour volunteers. I also do a shift in
the Wellbeing Hub in the Coates Centre,
10

matters
Kathryn Marsh, Volunteer Services Coordinator, says: ‘Cathy and Paul are a great
team. They have given so much time and commitment to Oakhaven over the years in a
variety of roles. Their knowledge and skills are invaluable and help us to give excellent
service to everybody. We have a whole range of volunteer roles at Oakhaven, so why
not get in touch and see if there’s one that would suit you and help us to make every
moment matter for our patients, their families and friends’.
Contact: volunteering@oakhavenhospice.co.uk
where I welcome visitors, listen to them to see
what they need and explain the range of services
that Oakhaven can offer. Just as important can
be ensuing that there is plenty of coffee and
cake. I also started volunteering at the furniture
shop in Hythe when they were short of people,
and I really enjoy the variety of ways that I
can support Oakhaven. I also helped out at the
recent New Forest Volunteer Fair, recruiting
potential new volunteers for Oakhaven’
Cathy: ‘Like Paul, I’ve had a few different
roles, including being an Admin volunteer,
Relaxation Volunteer (trained to give hand
and foot massage to patients and carers), and I
also helped in one of the shops. However, I get
the most satisfaction from the reception roles
which I started with. I still cover Day Hospice
and the Inpatient Unit receptions twice a week
and thoroughly enjoy meeting and greeting
the visitors and patients. I also answer the
telephone and help out with admin tasks to
support the staff. I like to be busy!’
What do you most enjoy about it?
Cathy: ‘When I tell people that I volunteer for
the hospice, I often get the response “That
must be really depressing”, but I tell them
that it is the very opposite. It is uplifting – the
staff are so positive and supportive to patients,
relatives, carers, colleagues and volunteers and
makes a lovely environment to be in. For me,
volunteering is not a chore or sacrifice. It is a
great thing to do and I get out of it as much, if
not more, than I give’.
Paul: ‘I get a tremendous amount of enjoyment
from meeting people and helping them. I had
a very good headmaster at school who was
constantly saying “You only get out of life what
you put in” and that is the ethos I have always
followed. Volunteering at Oakhaven is very
fulfilling and I certainly get more out of it than
I put in. Thanks to Cathy for suggesting it all
those years ago!’
Giving the gift of time, our volunteers are a vital part of
the Oakhaven family.
11

Spring/Summer 2023
Wellbeing
at the Coates Centre and
across our community
Providing a space where you can
enjoy activities, socialise, and meet
others in a welcoming friendly
environment.
Wellbeing community pop up sessions
Oakhaven Wellbeing is based at the Coates
Centre, within the grounds of Oakhaven
hospice. We feel it is important that the
community understand what we do. We
are regularly going out to local community
centres or coffees shops for our wellbeing pop
up sessions. This allows us to meet people
that may be new to the area, or who might
not know where we are based, as well as
those that cannot access the Coates Centre,
to seek support and ask questions about
where they could go for the help. It is a great
opportunity for people to speak up about
what is important to them, so we can shape
Oakhaven Wellbeing’s future on the needs of
the community.
Pop up sessions
Look out on Oakhaven’s Facebook page for
our monthly wellbeing pop up session in your
community. Or contact us if you would like to
host an Oakhaven Wellbeing pop up session.
wellbeing@oakhavenhospice.co.uk
Carers provide a vital role in supporting loved ones facing illness, the Coates
Centre provides support, advice and a place to share experiences.

matters
For those who attend our art group, sharing activities such as painting and a cup of tea brings joy and friendship.
Carers matter
Based within the grounds of Oakhaven hospice,
Lower Pennington Lane, Lymington, the Coates
Centre is currently open Monday to Friday,
10am to 4pm. It is run by trained volunteers
who welcome you for a friendly chat, support,
and a cuppa.
The Coates Centre focuses on supporting
people affected by the loss of a loved one, those
living with a life-limiting illness, as well as
carers.
Carers play such an important role in our
society, looking after people with an illness, the
elderly and/or palliative clients. Sadly, carers
are often invisible in our society and not given
the support they need to feel well. They are
often isolated due to the needs of people they
care for and find it hard to find the support in
the community. Oakhaven Wellbeing recognises
the need of the carer to be seen, supported and
their voices to be heard.
People that come to the Coates Centre often
comment that it is the coming together with
others, going through similar experiences,
that helps. They explain that they do not
have to justify how they are feeling or be
asked awkward questions. It is just enough
to understand that others understand them,
where they are right now, with no expectations
or answers. It is so lovely to see the mutual peer
support that people give each other and over
time the friendships that develop. This can be
during an art session, chatting over a cuppa
with one of our volunteers, or sharing benefits
of attending one of our mindfulness sessions.
Compassionate community
Oakhaven Wellbeing recognises the need to
collaborate and connect with the community.
We are working alongside organisations,
charities and agencies, as well as local
hospital trusts we are providing support for
many people. However, we want to widen
that support. Oakhaven has joined the
Compassionate Communities UK, a national
public health project that recognises the
strength of people caring for each other, by
educating, advising and supporting each other
to build a network of community connections.
Community matters… Oakhaven Wellbeing
helps connect the community, making every
moment matter.
To find out more about what
wellbeing has to offer, please visit
oakhavenhospice.co.uk/wellbeing
13

Spring/Summer 2023
The Learning and
Research Hub
In the last nine months The Education Department at Oakhaven Hospice
has experienced major changes in its management and development.
In August 2022, Sadie Cox was appointed
at Oakhaven as the Lead for Education and
Research, a registered nurse with extensive
experience in adult learning both within the
NHS and Higher Education.
Sadie and her team launched changes to
the department by aligning the adult learning
activities with research, and renamed the
department ‘The Learning and Research Hub’.
in October 2022. This event was marked by an
open afternoon sharing examples of learning
and research activities across the organisation
and was attended by staff from Pennington
Chase, IPU, Day Hospital and the Coates Centre.
During 2022 over 700 people involved in
the care of individuals requiring palliative and
end of life care attended learning events at
Oakhaven Hospice. Many of these individuals
are Registered Nurses and Allied Health
Care Professionals who work in many of the
residential and nursing home settings across
the New Forest community. Learning events at
Oakhaven include specialist knowledge about
Pain Management, Palliative and End of Life
Care including specialist skills using syringe
drivers and other clinical equipment to support
patient care at the end of life.
These learning events are delivered through
The learning and research team. Left to right: Judy, Andrea, Tracey, Sadie and Alison.
14

matters
lectures, discussions, interactive workshops and
are led by the Specialist Team which includes
our Medical Consultants and the Clinical Nurse
Specialists (CNS) in their role as an Educator.
A CNS advise, coordinate and direct nursing
service in palliative and end of life care on
behalf of Oakhaven Hospice, working alongside
and with community practices across The New
Forest, Totton, and Waterside area.
New developments
In 2023, to support in the professional
development of the Educators and their own
learning needs, the Lead for the Learning and
Research Hub developed a module specific
for Oakhaven Hospice, which focuses on
adult learning and teaching strategies, which
embraces Palliative and End of Life Care.
Over 12 members of staff have enrolled
on the first Learn2Teach programme across
the organisation, which has provided the
opportunity for staff to network and learn
together. This interprofessional learning
programme aims to support and develop
not only the Clinical Educators but also staff
who are the Moving and Handling Trainers,
Physiotherapy, Counsellors, Nursing staff and
anyone involved in teaching/training across
the organisation. Comments from the delegates
attending have embraced the opportunity
to network with their colleagues across the
organisation sharing learning and teaching tips
with each other.
In more recent months the Learning and
Research Hub team have aligned the Palliative
and End of Life Learning to the Learning
Outcome Framework set out by Health
Education England. This learning outcome
framework gives curriculum guidance on
the appropriateness of the level of learning
dependent on the health professionals role and
experience.
This has allowed the development of two
modules one specific to Health Care Assistants
known as the Core Care in Palliative and
End of Life and for Registered Nurses, the
Fundamental Skills in Palliative and End of Life
Care. These two modules provide an interactive
programme of adult learning with each module
running three times a year with a commitment
to 3-4 days of learning spread over 3-4 months.
Successful achievement is measured by a
short assessment at the end of the module
and must include full attendance. Oakhaven
Hospice provide a certificate of achievement
once all the outcomes are met. The most recent
learning event for Health Care Assistants had
23 delegates attending Oakhaven and this event
was very highly evaluated.
Research and collaboration
Our research activity at Oakhaven is in a phase
of development where curiosities are noted
through quality and audit activity. There are
potential opportunities for Oakhaven to work
collaboratively with local partners on joint
research activities and Oakhaven Hospice are
grateful for the continued research volunteer
support and guidance the organisation receives
from the University of Southampton.
For the future, Oakhaven Hospice and the
Learning and Research Hub aims to expand
the delivery of learning into the community
working closely with the Community Registered
Nurses (CRN) providing structured situational
learning. With the engagement of digital
learning tools, it is also intended to develop
blended learning programmes which will
include online learning activity giving the
healthcare community in the New Forest the
opportunity to greater choice of learning and
to make decisions when and where they study
Palliative and End of Life Care including the
ongoing support from the specialist team at
Oakhaven Hospice.
To find out more about the
Learning and Research Hub, please visit
oakhavenhospice.co.uk//learning-research
15

Spring/Summer 2023
Single point
of access
one year on
Oakhaven Single Point of
Access (SPA) will be 1 year
old on 14 June! This innovative
service provides one single
point of contact and access
into Oakhaven services.
01590
670346
one phone number
for Palliative and
End of Life Care
SPA consists of a trained call-handler who
answers calls and a Community Registered
Nurse (CRN) who supports the callhandler,
triages and returns call. The service
is currently offered between 08.30 and 16.30,
7-days a week and is for all patients, families,
and health and social care professionals within
the New Forest, Totton, and Waterside areas.
Since June 2022, the SPA service has handled
almost 14,000 telephone calls, approximately
5,000 involving patients directly, the rest
involving GPs and their surgeries, Care Homes,
District Nurses, Community Therapy Teams,
Hospital staff and patient and family members
who were not previously known to Oakhaven
Hospice. The team have even taken calls from
individuals out of area asking about how
hospice services work.
‘A synopsis of the call at the end was very
helpful and reassuring’ Family member
‘The quality of information shared
between professionals has
significantly improved’ UHS HPCT
16

matters
SPA is here to help and support those who
are impacted by life-limiting illness at all
different stages of their palliative and end-oflife
journey.
As well as helping individuals and families
over the phone, the nurses work closely with
local GPs and community services to help
individuals get timely support and help at
end-of-life. This includes co-ordinating with
District Nurses and Community Therapy Teams
and arranging home visits when appropriate.
For example, in the space of 3 hours a crossagency
plan was formulated working with
the ambulance service and other community
services to help a patient who was stuck on
a sofa.
For those not at the end of their life, SPA
sign-posts individuals to the Oakhaven
Wellbeing Centre for a variety of services
including bereavement support, social support
groups, and complementary therapy. They
also sign-post to care navigators at local GP
surgeries for support with personal care or
local support services.
SPA is still a work in progress and like any
1-year-old there is room for growth. However,
Oakhaven remains committed to improving
support and care for all of those living with or
dealing with life limiting illness and developing
services to meet patient and family need with
compassion and care and SPA is
now an integral part of
that journey.
‘A friendly voice on
the phone’ Patient
‘Speaking with the team helped
alleviate my concerns, they
were so helpful’ Family member
17

Spring/Summer 2023
A winner
every week
Play the Oakhaven Lottery from £1 a week,
for a weekly chance to win £1,000
Whether you win the top weekly
prize of £1,000, second prize of
£250, third prize of £100, one of
15 prizes of £10, or no prize this
week, you’re always a winner for
Oakhaven Hospice.
Net proceeds from the lottery
all come to Oakhaven – so you’ll
be contributing directly to our
huge mission to provide end-oflife
care, comfort and support,
free of charge to all who need it,
at the most difficult of times.
Only a small percentage of
Oakhaven’s annual running costs
is met by government sources,
the rest has to be fundraised.
So whether or not you win a prize
this week you’ll be playing your
part every week, in helping to
secure the future of the Hospice.
And next week you could win
£1,000.
Oakhaven’s specialist services
include an Inpatient Unit, day
hospice, community nursing
Play the Oakhaven Lottery
team supporting over 200
patients and their loved ones
in their own homes throughout
the New Forest, Totton, and
Waterside areas. Our wellbeing
team supports over 1,000
people across our community
with counselling, bereavement
support, physiotherapy,
complementary therapies, and
much more.
at www.oakhavenhospice.co.uk/lottery
Scroll down the page online and click to the application form.
18

matters
Corporate
team
building
Corporate team building days & venue hire
We know as a team it is important to have some
time to build relationships and do some of
that essential planning for your next exciting
business adventure. At Oakhaven Hospice we
have the facilities available to host your next
corporate team building day, which includes
a volunteering opportunity at the hospice.
Packages start at just £30 per person and
the best bit is that by using our facilities you
are helping us to provide care and support
patients and families affected by a life limiting
diagnosis.
Book your corporate team building day and pay
the deposit in July or August 2023 for any team
building day in 2023 or 2024 and receive a 10%
discount (dates subject to availability).
Business Enterprise Challenge
Launching in May 2023 the ‘Business Enterprise
Challenge’ – we give you £100 and challenge
you turn it into £1000 by March 2024!
Last year we raised over £25,000 to support
Oakhaven Neighbours. Do you think you can help
us to raise even more money this year?
Oakhaven Business Club
We are expanding our networking opportunities
for 2023 to include monthly networking events
at different times and locations across the New
Forest. All our networking events can be booked
pay as you go on our website or you can become
an Oakhaven Business Club Member and receive
special discounts and offers.
dates for the diary
Thursday 22nd June, 4.30pm
Garden Party in the marquee in the grounds of
the Hospice
Thursday 13th July, 5pm–7pm, £25pp
Summer Drinks & Canapes in the grounds of
Rhinefield House Hotel
Thursday 17th August, 5pm–7pm, £15pp
Brewery Tour & Beer Tasting at Vibrant Brewery
Tuesday 12th September, 7am–9am, £25pp
Business breakfast at Stanwell House Hotel in
Lymington
Thursday 12th October, 2pm–4pm, £40pp
Oaktober Celebration Afternoon Tea
at Stanwell House Hotel in Lymington
All months
New Forest Walk & Work – we are proud to
be partnering with a local independent group
who organise networking walks across the New
Forest in aid of Oakhaven Hospice – 20th June,
18th July, 22nd August, 19th September, 17th
October, 14th November, 12th December.
For more information on any of our corporate
offerings please contact our Corporate
Fundraising Manager Natalie Hutchins
Natalie.Hutchins@oakhavenhospice.co.uk
01590 613 036 or 07483 956 709
19

Spring/Summer 2023
Do it for
Oaktober
This October do something different to make a difference
This year we have decided to dedicate
a whole month to Oakhaven. Walk it,
teach it, wear it, drink it or donate it,
there are so many ways you can ‘do it’ for
Oaktober. We want the whole community,
schools, and businesses to get involved and get
fundraising. What will you do?
Can you run, cycle or swim a mile a day?
Host a cocktail evening or cookery class? Can
you give up coffee, chocolate or crisps? No
challenge is too big or small to have fun and get
fundraising this October.
Get involved in our ‘Wear it Green Day’ on
the 20th October 2023. You could simply wear
green eyeshadow, don your favourite green
socks or be flamboyant in a green feather boa!
Just wear green and donate what you can. If
you can’t make this date, pick another, and
let us know. Local business? Why not get your
colleagues involved in your own tea/coffee
morning on ‘Wear it Green Day’. There is so
much value in a good cuppa!
And if you can handle this, maybe you’ll be
ready to take on the ultimate challenge ‘The
Fire and Ice Walk’ and the flaming finale to
Oaktober! Join us in the hospice gardens on
Wednesday 25th October where the bravest
‘soles’ will walk over broken glass and hot coals
in the twilight. Friends and family are welcome
along to offer encouragement and celebrate
their achievements. You have to be 11 years old
to take part, but any brave ‘soles’ over the age
of 5 years can take on the Lego Walk.
Find out more by visiting
oakhavenhospice.co.uk/Oaktober
Wear green to raise
funds for Oakhaven

matters
Fire and Ice Walk
The shortest, hottest, sponsored
walk you’ll ever take part in
Wednesday 25th October
4–8pm
£35 to register
Minimum £150 sponsorship.
Free t-shirt included. Minimum age 11.
www.oakhavenhospice.co.uk/Oaktober
21

Spring/Summer 2023
Fundraising
and events
in the diary
What’s coming up
April to September 2023
Dining Divas
June/September/December
Family Fun Day
Saturday 24th June
Lymington Seafood Festival
14th-16th July
Oakhaven Golf
Wednesday 19th July
Gig in the Garden
4th-6th August
Voices for Hospices Choir
Saturday 2nd September
Artfully Oakhaven
25th-30th September
Oaktober
Including Fire and Ice Walk
25th October
Write a will
month this
September
Gifts in Wills make a real difference to our
patients, in fact we care for 1 in 4 of our
patients thanks to the generosity of gifts
in wills
If your circumstances have recently changed, it is
important to update your will. A charitable gift can
not only make a lasting difference but can help
offset inheritance tax.
This September we are working with local solicitors
to offer a simple will for a donation to Oakhaven of
£100 or a mirror will for £200.
If this is something you would like to
take part in, please do visit our website
www.oakhavenhospice.co.uk/
write-a-will-month/
Details will be updated over the coming weeks.
A gift in your will could mean that Susie is there for Vera.
Oakhaven 10
Sunday 19th November
Christmas Fayre
24th-26th November
Santa Dash
Sunday 3rd December
Light Up a Life
11th-12th December
To find out more visit
www.oakhavenhospice.co.uk/
take-part-in-a-fundraising-event
22

matters
Family Fun Day
Saturday 24th June, 12pm–4pm
We look forward to welcoming you,
family and friends to the beautiful
gardens and grounds of Oakhaven
for an afternoon of fun and
entertainment!
There will be something for
everyone to enjoy, back
by popular demand is the
Miller’s Ark petting zoo, not
to mention the vast array
of stalls including a grand
raffle, silent auction,
tombola, face painting,
glitter tattoos, pop up
clothes shop, human fruit
machine, donut wall,
delicious homemade cakes,
hog roast and barbecue,
beautiful plants, fizz tent,
ice creams and much much
more…
Plus new for 2023 will be several
inflatables for endless family fun.
Raid your piggy banks as this is
predominately a cash only event.
Entrance: £1 per adult, 50p per child
(children aged under 5 free)
We look forward to
seeing you there!
Whether you’d just like to
come along and join the fun or
whether you’d like to volunteer
to help, please visit
www.oakhavenhospice.co.uk/
family-fun-day
Whatever your age come and enjoy the day of fun and entertainment.
23

Spring/Summer 2023
Artfully Oakhaven!
Something a little different for 2023
Artfully Oakhaven, is something a little different from our
usual Twenty 20 art auction. This year we decided we would
love to open the field and ask artists to donate art in any
shape, size or form to be auctioned later this year
Running at the end of September
the event will include the normal
exhibition and auction for the top
pieces.
The event will cater to all
tastes and include a variety
of watercolour, paintings,
photographs, prints, ceramics,
sculpture and much more.
Bidders will be able to view all
pieces on show at The Masonic
Hall, 10 High Street, Lymington
from the 22nd – 25th September.
We will also be displaying all
artworks online for you to place
your bids and keep an eye on your
favourites.
With some new and exciting
things planned for 2023 we hope
this year will be the best yet.
If you would like to donate a
piece of artwork to the event,
you have a very small window as
we need all pieces by mid-June.
Thank you to everyone who
has kindly participated. We have
some incredible pieces.
If you have any further
questions or think you
can meet the June
deadline, please contact
Sophie.colley@
oakhavenhospice.co.uk
or call 01590 638520
24

matters
Eat, drink, dance, and enjoy
the festival vibes by the sea!
Oakhaven Hospice is
delighted to be the charity
partner for the Lymington
Seafood Festival this year
14th-16th July 2023
Come along and say hello to us,
and enjoy the atmosphere of the
best festival in Hampshire! We can
guarantee you a fabulous day out
filled with food and fun – pull up
a haybale, slap on the suncream,
and sunshine is guaranteed from
the Oakhaven and festival teams,
if not the weatherman!
Lymington’s original summer
festival is now in its 7th year!
Lymington Seafood Festival
showcases the region’s best
artisan food and drink producers.
The festival offers a fantastic day
out, suitable for all the family,
even well-behaved furry friends
on leads are welcome!
Started by local husband and
wife team Richard and Domine
Nowell to celebrate the diverse
community of fine food producers
in their local area, the festival
offers three days of great food
and drink, live music, and the
opportunity to sit back and relax
or dance the day away! This year
more than 70 local producers
and artisans will be showcasing
their best wares. The festival is
gathering a cult following for its
outstanding live music, with a
main stage and a buskers stage
there is something for all musical
tastes.
Following in the acclaimed
footsteps of Elton John and
Freddie Mercury, this year’s
Saturday night headliner is Niqi
Brown as Tina Turner! Niqi was an
X Factor finalist in 2015 and will
blow you away with her tribute to
the Nutbush Queen!
The festival presents an
outstanding variety of street food
and drink and stalls with cuisine
from around the world, as well as
the best locally sourced seafood.
Sip on a glass of Hattingley Valley
sparkling wine from Winchester,
or a Black Cow vodka and tonic
from Dorset, and enjoy cockle
popcorn, crab tempura, BBQed
fish tacos, or Indian street food.
Up-market craft and art stalls are
also offering a selection of locally
made jewellery, ceramics, and
home furnishings.
Back by popular demand,
pop-up restaurant Bream on The
Green will be serving a range of
delicious seafood dishes including
a surf and turf platter cooked
by local star chef Alex Aitkin of
Harbour Hotels and The Jetty.
The festival organisers have organised an online
auction with all proceeds coming to Oakhaven Hospice.
Open for bids from Thursday 22nd June until Thursday 6th July
there are some amazing items and experiences available to bid on,
including:
• An Afternoon Delight voucher for 2 people at SenSpa donated by
Carey’s Manor Hotel
• An Owen Barry handbag donated by Elliotts of Lymington
• A tour of Hattingley Valley vineyard with wine tasting session
• A one-night stay in the penthouse at Pylewell Park sleeping
4-6 persons.
See the full list of auction items and how to bid, or buy your
festival tickets at www.lymingtonseafoodfestival.co.uk
25

Spring/Summer 2023
‘Thank you Oakhaven staff
and volunteers, you are simply
the best’
Give a gift that lasts
a lifetime
For Mark, who is a regular day hospice
attendee, Oakhaven Hospice has been a real
haven to him, ‘It’s never a dull place and all
the staff and volunteers are truly dedicated and
professional, they also genuinely care about
you. Without the ongoing support of Oakhaven,
life for me would be very dull indeed. I am
lucky to have them as part of my life and I am
eternally grateful for everything they’ve done
for me.’
We are able to care for one in four people
like Mark thanks to gifts left in Wills.
•
Leaving a lasting legacy to Oakhaven in this
way ensures we will be able to continue caring
for those in our community when they need us
most, helping us to make every moment matter.
Could you help us with
a gift in your Will?
A pledge of any size really will make a
difference to our future.
Visit oakhavenhospice.co.uk/legacy for
more information. We also offer a free and
confidential online Will writing service in
partnership with Guardian Angel.
As a friend once said to
Mark, ‘I didn’t come to
Oakhaven to die,
I came here to live’
26

matters
A Safe Haven
a jigsaw puzzle for Oakhaven
We are delighted to present an exclusive and limited edition
1000-piece Oakhaven jigsaw puzzle by Anne Gooch
A self-taught amateur artist,
Anne loves watercolours and
painting outdoors, and has been
a volunteer at Oakhaven for nine
years. As a retired community
palliative care sister she
understands more than most the
therapeutic value of creative arts
in end of life care, often providing
a language that words cannot
express.
Volunteering with the Acorn
Project, Anne shares her
enthusiasm, encouragement
and skills with day hospice
patients and school children of
all ages and abilities, creating
wonderful large and small scale
collaborative art together.
‘A Safe Haven’ started life as a
preparatory inspiration piece for
The Acorn Project, but over time
Anne developed it into a delicate
study of the hospice. Now Anne
has very kindly donated this
beautiful watercolour painting to
be turned into a unique limited
edition jigsaw puzzle with all
profits donated to the hospice.
‘A Safe Haven’ is a stunning
representation of the hospice
in winter, perfectly capturing
the peace and tranquility of
the gardens. The gardens are
a place to be still and reflect
through difficult times, a haven
to be enjoyed by patients,
families, staff and volunteers
all year round. Included in the
foreground of the painting,
seated on the bench are Phoebe
and John Coates the founders
of the hospice, reflecting on the
unique legacy their family home
has provided for patients in the
New Forest area.
Priced at £20 this jigsaw will
make a perfect Christmas
present. It is available
to pre-order now via the
Fundraising department
on 01590 677773 and will
be available to buy via the
website from September
2023. Don’t miss out!
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Discover the work of
Artists For Oakhaven
For the first time we are delighted to be hosting Artists for
Oakhaven in The Coates Centre
As part of the annual Hampshire
Open Studios esteemed local
artists Marion Lewis, James Bull,
Ali Jackson and Christina Young
will this year be holding their 4th
exhibition of paintings, prints and
cards in aid of Oakhaven Hospice.
A mix of artwork from
contemporary landscapes,
abstracts, still life and seascapes
in a variety of styles will be on
display and available to purchase.
Artists for Oakhaven are very
generously donating 100% of
sales proceeds to the hospice.
Come and meet the wonderful
artists behind the work, be
inspired, find the perfect
painting!
August dates:
Saturday 19th, Sunday 20th,
Friday 25th, Saturday 26th,
Sunday 27th, Monday 28th
10.00am – 4.00pm
The Coates Centre,
Lower Pennington Lane,
Lymington, SO41 8ZZ
27

Spring/Summer 2023
thankyou thankyou thankyou thankyou thankyou
thank you
Shallowmead Nurseries
Christmas raffle raised
£480
More Than Hair raised
£400
Santas Light party raised
£1400
Hordle Bell ringers at
Tesco raised £271.31
Alan Baybutt raised £1600
cycling from Vietnam to
Cambodia
Milford on Sea Bowls Club
raised £220
Encore Choir raised £4130
from their concert
Hythe Wives group
donated £670
Stephen Higgins
Halloween Walkthrough
raised £1301.66
Abi and Zoe ran the Virtual
London Marathon and
raised £600
Voices for
Hospice Choir
Come and sing and support
the work of Oakhaven in the
splendid surroundings of
Sir Harold Hillier Gardens
on Saturday 2nd September
The Voices for Hospice Choir aim
to support Hampshire hospices
by holding outdoor concerts in
unique venues, where the singers
often outnumber the audience!
Soak up the atmosphere and
scenery, share in the joy of
singing and delight in watching
the choir and orchestra perform
“The Armed Man, A Mass For
Peace”, written by Sir Karl
Jenkins and conducted by John
Sutton MBE.
John Sutton MBE and his wife
Jenny started Voices for Hospice
Choir in 2014 and have held
numerous massed come and sing
concerts in unusual venues such
as Kempton Park Racecourse and
Eastleigh Football Ground.
Their aim is to support
the work done by Hampshire
Hospices to help those with end
of life, and life limiting illnesses.
100% of monies raised will
benefit eight Hampshire Hospices
including Oakhaven.
Sir Harold Hillier Gardens will
provide a beautiful backdrop for a
truly special musical event. What
Event at Harold
Hillier Gardens
better way to spend a summer’s
evening than at this unique
concert, either as part of the
choir or the audience. Singing
spaces are open to all, you do not
have to be part of an organised
choir, just love singing!
This is an open air evening
concert, so dress warmly, bring a
picnic and share the joy of music
with Oakhaven! We hope to see
you there.
For further details and to
purchase tickets (singer
and audience) please visit
vfhchoir.com
Tickets cost £25.00 &
£2.10 booking fee
Above: Voices
for Hospices
at Winchester
Cathedral.
Right: Organisers, John Sutton MBE and
Jenny Sutton with Sir Karl Jenkins
28

matters
Thank you to everybody
who took part
Inaugural Oakhaven
10 a success!
In November we held our very
first Oakhaven 10. It was a
triumph with over 200 runners
signing up for the 10 mile trail
run held in the New Forest near
Brockenhurst. The sun shone on
the day and runners came from
far and wide.
Once again, a huge vote of
thanks to our sponsors Caldwells
Estate Agents & Alexandra Sports,
as well as the runners who raised
vital funds and the volunteers
who kindly gave up their Sunday
morning.
We are hoping to expand on
Oakhaven 10, Save the Date 19th
November 2023.
Thank you – Holly
Jolly Christmas Fayre
This year we held our first
independently run Holly Jolly
Christmas Fayre in the Coates
Centre at Oakhaven Hospice.
This could not have happened
without all the kind donations we
received and our volunteers who
helped plan, set up and run the
event. We were inundated with
support and cannot thank the
local community enough.
It was a wonderful festive
weekend, which raised an
impressive amount for the
hospice.
With lots of ideas in the
making for 2023 we cannot wait
for this year’s Fayre.
Santa Dash
Our annual Santa Dash was a
roaring success with over 800
Santa’s and festive friends
running through the streets of
Lymington. It was a particularly
cold day but that didn’t dampen
the spirits of the participants who
walked, scooted, jogged, and ran
our 3km course.
Thank you so much to our
sponsors John D Woods and
all those that volunteered,
marshalled, and generally
supported this event. We could
not do it without you. Also, a
HUGE thank you to all those that
participated and raised additional
sponsorship funds. We hope you
had fun!
Light up a Life
Wherever you are, whomever
you have lost and whenever it
was, we invited everyone to join
us for our Light up a Life Service
of Dedication to cherish the
memories of loved ones at either
St Thomas’ Church in Lymington
and St Johns in Hythe.
It seemed to be a particularly
cold couple of days, so thank you
to all that braved the conditions
to attend and help make the
church services such special and
memorable occasions.
Thank you so much to our
sponsors, Tappers Funeral
Services and all contributors to
Light up a Life. Without you it
simply would not be possible.
thank you
Jack and Sheila raised
£1000 at their 65th
Wedding Anniversary
party
Cyclocruze pedalled their
way around the IOW to
raise £3500
Julia and Hannah raised
£1060 running the
Clarendon Half Marathon
Barton On Sea Golf Club
raised £7122
Walbank Opticians Optical
evening raised £460
George Farwell raised
£3660 from his 90th
Birthday party
Emma, Erika and Freddie
completed the London Big
Half Marathon and raised
over £2000
Marion and Artists raised
£1667 from the Hampshire
Open Studios week
Kevin and Janet raised
£1022 walking from Land’s
End to John O Groats
Sway Place Christmas fair
raised £507.85
thankyou thankyou thankyou thankyou thankyou
29

Spring/Summer 2023
thankyou thankyou thankyou thankyou thankyou
thank you
John and the boys raised
£810 from their Christmas
lunch
Jo and Emily raised £335
from their concerts
Lanes Restaurant raised
£330 from their bottle in a
bag tombola
Wendy Stickley’s Poetry
book raised £400
No 64 Biscuit House
Christmas Raffle raised
£1295
Damian, Katy and Sam ran
the London Marathon and
raised over £2500
Netley Marsh Steam and
Craft Show raised £700
Inner Wheel Club Hythe &
District raised £750
Melanie Lowings
completed the London
Winter Run raising £1270
Luke, Pippa, Monty and
Lizzie made and sold
jewellery raising £100
An evening with John
Oaten raised £376
Delawarr Christmas
event raises over £7500
A huge thank you to Sarah, Jo and Helen who presented us with £7524.70
raised from the fabulous Christmas Shopping event held at Delawarr.
Thank you, Sarah and Helen, for
all your hard work organising
such a wonderful couple of
days and Jo for providing such a
stunning venue.
Special thanks to the
stallholders and to all the local
Saturday 20th May saw the
return of our Hospice walk, the
sun shone as 185 walkers took
on the challenge of walking
26, 13 and 7 miles routes to
fundraise for the Hospice along
our beautiful coastline to finish
at Oakhaven. Thank you to each
and every one of our walkers
for signing up, taking part and
for raising vital income to help
businesses who kindly donated
prizes for the fantastic raffle.
We are delighted to announce
that Delawarr will be returning
for 2023 on Wednesday 22nd and
Thursday 23rd November.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Hospice walk thank you
support families facing end of life
in our community.
Special thanks to our event
sponsors Penny Farthing Homes
(who also joined in, walking
from Sandbanks to the Hospice),
Morebus for supporting the event
and to Rapid Relief for providing
the water for the day and to our
wonderful team of volunteers for
all they do to support our events.
30

matters
Meet the
Scottish spinners
Four intrepid cyclists are about
to take on the challenge of riding
the North Coast 500 in just five
days. The NC500
is a 516-mile
circular route
around the
very top of
Scotland
If you would like to sponsor Charlie and
his friends please do so by using the
QR code or on their just giving page
www.justgiving.com/fundraising/
scottish-spinners
starting and finishing at
Inverness.
It is a classic route known
as the “Route 66” of Scotland
following the rugged coastline
of the most northern part of the
Scottish Highlands. Charlie, Kirbs,
Jords and Az aim to complete this
mammoth challenge in just 5 days
covering an average of over 100
miles a day.
The route will include over
10,000 metres of mountain
climbs including the renowned
Bealach na Bà, this is one of the
most challenging parts, a steep
mountain pass rising to a height
of 626 metres with gradients of
up to 20%, this is a true test of
endurance. The descent is as
challenging as the ascent.
We are really pleased they are
taking on this challenge in aid of
Oakhaven and wish them
all the best.
thank you
Netley Marsh Steam and
Craft Fair donated £700
Hythe and District Inner
Wheel donated £750
Andy Cheeseman ran
the ABP Southampton
Marathon raising £425
Lyrics and Laughter
Productions performed
Thank You for The
Memories and raised
£3472.82
The Borough Arms pub
in Lymington raised a
fabulous £4500
Romsey Quilters raised
£611
…and these
are just a few of
our tremendous
supporters.
Thank you to all
who have raised
funds for us over
recent months. Your
efforts are greatly
appreciated.
thankyou thankyou thankyou thankyou thankyou
31

Spring/Summer 2023
• • Information • • • Services • • • Shops • • • Ways to help • • • Information • • • Services • • • Shops • • • Ways to help • •
Services
Patient enquiries
and support
24 hours
01590 670346
Day Hospice
Mon, Thurs, Fri
9am-5pm
01590 613033
Community
Team
01590 670346
Oakhaven Wellbeing Centre
01590 638521
E wellbeing@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/wellbeing
For anyone in the New Forest, Totton and Waterside
community whose life has been impacted by
illness, the Coates Centre in the grounds of the
hospice is a friendly and welcoming hub: a drop-in
centre where you’ll find counselling, information,
help and support. Call the Centre for information.
Counselling and Bereavement
Services
01590 613024
E counselling@oakhavenhospice.co.uk
W www.oakhavenhospice.co.uk/bereavementand-counselling-support
Patients, family, friends and carers of those under
Oakhaven Hospice care are invited to access our
counselling services. Our bereavement services
support families coming to terms with their grief.
There is a self-assessment form on our website as
below, or simply call our team on the number above
for guidance.
• Bereavement coffee mornings • Coping with grief
course • Widowed friendship club • Cookery classes
Counselling support enquiry form:
W oakhavenhospice.co.uk/counselling-enquiry-form
Carer Support
01590 613033
E info@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/carer-support
Our carer days for family members or friends of
Oakhaven patients are normally held monthly and
provide much needed respite.
Oakhaven Neighbours
E neighbours@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/oakhaven-neighbours
Our volunteer service providing companionship
and a helping hand for Oakhaven patients and
their families.
Book of Remembrance
01590 677773
W oakhavenhospice.co.uk/book-of-remembrance
Write a dedication to be inscribed in the beautiful
leather-bound book that is kept on our Inpatient
Unit, filled with dedications to loved ones.
Oakhaven Education and
Learning
01590 646445
E education@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/education-learning
We provide a thorough education programme
to support clinical colleagues in providing good
quality end of life care; we can also arrange
bespoke training.
Oakhaven Kitchen
W oakhavenhospice.co.uk/oakhaven-kitchen
Event catering service with a choice of menus
for all dietary requirements. A social enterprise,
all profits go to support the work of Oakhaven
Hospice.
Oakhaven Care
01590 646440
E care@oakhavencare.co.uk
W oakhavencare.co.uk
Domiciliary care provider for everyone, not just
those at the end of life. This is a paid service: as a
social enterprise, all profits go to support the work
of Oakhaven Hospice.
32

matters
• • Information • • • Services • • • Shops • • • Ways to help • • • Information • • • Services • • • Shops • • • Ways to help • •
Shops
To access our shops online
simply scan the QR code with the
camera app on your smart phone to visit
us at depop, ebay or our online shop
oakhavenhospice.co.uk/shop
Oakhaven
ebay
Depop
Lymington Home Store
01590 637781
Unit 170 Wellworthy Road, Ampress Park,
Lymington SO41 8JY
E warehouse@oakhavenretail.co.uk
Our new furniture outlet offers good quality furniture
(modern and vintage) and mobility aids. To view
items visit our online shop at oakhavenhospice.
co.uk/shop. Purchase online or call our friendly
team to arrange to view the item in person. We
offer a click and collect service or a home delivery
option for larger items, delivery charges apply.
Oakhaven ebay store
W ebay.co.uk/str/oakhavenhospice
For collectables, unique items and clothing.
Oakhaven depop store
W depop.com/oakhaven
For preloved clothing and accessories.
Shop volunteers
Volunteers play a vital role in the success of our
shops and we are always looking for additional help.
If you would like to help, visit:
W www.oakhavenhospice.co.uk/volunteer-rolesand-vacancies
or pop into your local shop for a chat.
Shop donations
We welcome all good quality items of clothing,
shoes and collectables. Small bags can be taken to
our retail shops and larger bags can be taken to our
Donations Centre in our Furniture Outlet Store. For
larger items such as furniture please get in touch at:
E warehouse@oakhavenretail.co.uk or fill in the
furniture collection form on our website.
Shop donations: for the latest information visit
w oakhavenhospice.co.uk/shop
For more information about our shops
E shops@oakhavenhospice.co.uk
Retail shops
In each of our shops, you will find a great team of
staff and volunteers working together to help you.
Our shops are an Aladdin’s cave filled with real
treasures and the ultimate in recycling.
Highcliffe Home
01425 280753
288 Lymington Road, Highcliffe, BH23 5ET
Hythe
02380 847736
7 The Marsh, Hythe, SO45 6AN
Hythe Home
02380 844250
9/10 Fairview Parade, Beaulieu Road,
Hythe, SO45 4NS
Lymington Children
01590 610139
39 St Thomas Street, Lymington, SO41 9ND
Lymington Fashion
1590 637989
116 High Street, Lymington, SO41 9AQ
Lymington Flagship
01590 688697
54a High Street, Lymington, SO41 9AJ
Lymington Home
01590 637781
Unit 170 Wellworthy Road, Ampress Park,
Lymington SO41 8JY
New Milton
01425 638509
67 Station Road, New Milton, BH25 6HY
Totton
02380 864118
Unit 13 Commercial Road, Totton, SO40 3BX
Retail shop locations and opening times
W oakhavenhospice.co.uk/retail-shops
33

Spring/Summer 2023
• • Information • • • Services • • • Shops • • • Ways to help • • • Information • • • Services • • • Shops • • • Ways to help • •
Ways to help – your support is vital
Direct ways to help us
Give a small regular amount
with Oakhaven Giving
As little as £3 a month over time will
make a difference: the more people
sign up, the more quickly it will do so!
E fundraising@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/regular-giving
Play the Oakhaven Lottery
Give a small amount, with the bonus of a
weekly chance to win a prize. Play from
just £1 a week and you could win cash
prizes, whilst helping Oakhaven at the
same time!
01590 689393
E lottery@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/lottery
Leave a gift in your Will
Every gift left in a Will to Oakhaven
makes a difference, regardless of size. A
‘charitable legacy’ can also reduce, and
in some situations, eliminate the amount
of inheritance tax your beneficiaries may
have to pay.
01590 677773
E legacy@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/legacy
Make a donation
If you cannot commit to regular giving but
can afford to make a one off donation, that
will of course be very much appreciated.
The easiest way to do this is online,
where you can also download a Gift Aid
declaration form and find information
about how to donate by post or shop.
01590 677773
W oakhavenhospice.co.uk/how-to-donate
Help us fundraise
Join our events and organise your own
Visit our website where you can find fundraising ideas,
download a sponsorship form and help with setting up a
fundraising page. We can help and support you in lots of
other ways, so please do give us a call to discuss your ideas.
01590 677773
E fundraising@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/help-us-fundraise
W oakhavenhospice.co.uk/fundraising-ideas
Remember a loved one
Many people would like to donate or fundraise in memory of
a loved one and we can support you by providing the advice
and information materials you might need.
01590 677773
E fundraising@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/remember-someone
Fundraise as a business or organisation
Many fundraising activities lend themselves well to team
participation. Visit our website to find out how you can
support us.
01590 677773
E business@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/corporate
Give the gift of your time
Volunteer for Oakhaven
Our amazing volunteers give their time, experience and
energy. Would you like to help others and make a difference?
01590 646447
E volunteering@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/becoming-a-volunteer
Become a Hospice Neighbour
Hospice Neighbours are volunteers who offer
companionship and a helping hand with everyday tasks that
can become overwhelming when living with a life limiting
illness.
E neighbours@oakhavenhospice.co.uk
W oakhavenhospice.co.uk/oakhaven-neighbours
34

Award
winning care
homes
We’re proud to be recognised for
our excellence in care. From winning
Best Larger Care Home Provider to
Catering Team of the Year, we have
won more awards than any other
provider in the last three years.
If you’re considering care call
01590 607 436.
Trusted to care
Sway Place care home
Sway
careuk.com/sway-place

Thank you
It is really important that we can continue to deliver
all of our services free of charge to our patients and
their loved ones now and in the future.
How your donations help
£40 is the cost of an hour of compassionate care on
our Inpatient Unit.
£68 is the cost of a counselling session and gives
those coping with a diagnosis or following the death
of a loved one the opportunity to work through their
emotions with one of our counsellors.
£120 is the cost for a patient to attend our day
hospice; patients enjoy a social day, shared laughter
and a delicious lunch – and can relax for a while.
£215 is the cost of a home visit, it brings one of
our community teams to a patient’s home to support
the patient and allow them to remain at home and
independent for as long as possible.
All donations, whether one-off or regular and however
big or small, help to ensure that Oakhaven will be
providing compassionate care and helping to make
end-of-life as pain free and manageable as possible,
for generations to come.
Lower Pennington Lane
Lymington
Hampshire SO41 8ZZ
01590 670346
info@oakhavenhospice.co.uk
www.oakhavenhospice.co.uk
@oakhavenhospice
Registered Charity Number 900215 (England & Wales)