QHA-Review_June_Digital

q u e e n s l a n d h o T E L S a s s o c i a t i o n 

J u n e 2 0 2 3 e d i t i o n 

Sprawling views 

THE BLUE MOUNTAIN HOTEL REMAINS A PLACE TO ESCAPE AFTER 135 YEARS 

FEATURE: 

BLUE MOUNTAIN HOTEL 

INSIGHTS: 

BANANA BENDER PUB 

CRAFTY BUNCH: 

BALLISTIC & YOUR MATES

$25K 

WIN 

OR A 

HOLIDAY 

WITH THE MAROONS 

TO HAMILTON ISLAND * 

P L U S 

A XXXX LOAD OF MAROONS 

TICKETED MEMBERSHIPS AND 

SIGNED JERSEYS TO BE WON * 

PURCHASE 

SPECIALLY MARKED 

XXXX PACKS 

BUILD YOUR POSTCODE 

AND SNAP A PIC 

SHOWING YOUR PRIDE 

SCAN THE 

QR CODE ON 

CAN TO ENTER 

PRIDE IN YOUR ORIGIN 

* PROMOTION OPEN ONLY TO AUSTRALIAN RESIDENTS AGED 18 YEARS AND OVER. HELPLINE: 1800 308 388. ENDS 11:59pm AEST ON 12/7/23. LIMIT APPLIES OF ONE (1) ENTRY PER PERSON PER DAY. Aust. res. 18+ only. 

Promotion starts 9am AEST on 15/4/23 & ends 11:59pm AEST on 12/7/23 (“Promotional Period”). To enter, during the Promotional Period: (a) collect XXXX cans from specially marked boxes to create your postcode; (b) take a photo 

“demonstrating pride in your origin“ (showing the cans setting out the postcode as part of the image); and (c) visit xxxx.com.au and follow the prompts to complete the entry form and submit your photo (JPG, 16MB max). Limit 1 entry 

permitted per person each day. Max 1 prize/person. Promoter: Lion - Beer, Spirits & Wine Pty Ltd ABN 13 008 596 370, Level 7, 68 York St, Sydney, NSW 2000. The Promoter supports the responsible service of alcohol. See www. 

xxxx.com.au/prideinyourorigin for Terms and Conditions.

The Honourable Shannon Fentiman MP Attorney-General and Minister for Justice, Women and the Prevention of 

Domestic and Family Violence with Bernie Hogan at the Hotel Industry Reception for the Regional Sitting of Parliament 

FRIENDS BEFORE WE NEED THEM 

...A PERTINENT 

REMINDER TO 

MAKE FRIENDS 

BEFORE WE NEED 

THEM IN THE 

GOOD TIMES 

As I write this column, the Queensland Government are pondering a change to their 

cabinet ministers. I am not commenting on the politics of these moves, or whether they are 

good or bad for the future of Queensland. However, I am pleased that the QHA remains 

unphased by the outcome of this reshuffle. This confidence is because we operate on a 

principle that was drummed into me early in my career that we should make friends before 

we need them (and never forget your friends). 

Our goal is to be able to improve the circumstances for members regardless of who sits 

in the government office, or at least advance our point of view to members of parliament 

that are solidly familiar with all parts of the hotel and tourist accommodation sector. This 

doesn’t happen overnight – it has to be a concerted effort to get to know people across 

the political spectrum, whether you always agree with them or not! 

This is why the QHA took to opportunity to host many of the Queensland Parliament in 

Cairns last week and have a constant program of visits and engagements across the state 

to meet local, state and federal representatives. If we can understand their motivations, it 

can assist us in finding mutual solutions to the challenges that face our industry. 

In the next year, we are going to hear more and more about who will lead our state, 

country and local governments. I encourage every member to invite their local candidates 

into their venues to get to know them, particularly if you have not met them yet. These 

relationships are the surest way to protect our industry when governments decide to make 

regulation changes. 

As always, if members want some help in this regard we at the QHA are simply a phone 

call away. I am certain that most members are already engaged but it is a pertinent 

reminder to make friends before we need them in the good times. 

BERNIE HOGAN 

QHA CHIEF EXECUTIVE/EDITOR 

QHA REVIEW | 3

FEATURE: 


q u e e n s l a n d h o T E L S a s s o c i a t i o n 

J u n e 2 0 2 3 e d i t i o n 

THE BLUE MOUNTAIN HOTEL REMAINS A PLACE TO ESCAPE AFTER 135 YEARS 

INSIGHTS: 

BANANA BENDER PUB 

CRAFTY BUNCH: 

BALLISTIC & YOUR MATES 

o u r c o v e r : 

Blue Mountain Hotel, 

Harlaxton 

Sprawling views 

3 EDITOR’S LETTER 

7 CONTRIBUTORS 

J u n e 2 0 2 3 e d i t i o n 

QHA 

Level 14, 270 Adelaide Street 

Brisbane, Queensland 4000 

GPO Box 343 

Brisbane, Queensland 4001 

Phone: 07 3221 6999 

1800 177 594 

Fax: 07 3221 6649 

Web: www.qha.org.au 

Email: info@qha.org.au 

Office Hours 

8.30am – 5.00pm Monday to Friday 

President 

Mr Richard Deery 

Senior Vice President 

Mr Matthew Coorey 

Vice Presidents 

Mr Brad Fitzgibbons 

Ms Mel Tait 

Mr Sam Ingham-Myers 

Secretary/Treasurer 

Ms Rachel Johnson 

6 NEWS 

22 FEATURE 


32 INSIGHTS 

BANANA BENDER 

46 TOP DROP 

48 CRAFTY BUNCH 

BALLISTIC BEER CO. 

YOUR MATES BREWING CO. 

62 TRADE DIRECTORY 

64 PARTNERS & CORPORATE MEMBERS 

Chief Executive and Editor 

Mr Bernie Hogan 

www.qha.org.au 

QHA REVIEW | 4 

QHA REVIEW is published by the Queensland 

Hotels Association ABN 54 878 166 941. 

All information is correct at time of going to press. 

The publishers cannot accept responsibility for 

errors in articles or advertisements, or unsolicited 

manuscripts, photographs or illustrations. 

The opinions and words of the authors do not 

necessarily represent those of the publisher. All 

rights reserved. Reproduction in part or whole is 

strictly prohibited without prior permission. 

EDITORIAL & ADVERTISING 

For all editorial and advertising queries: 

Simon Cross 0413 698 630 

qhareview@qha.org.au

DAMIAN STEELE 

QHA Deputy Chief 

Executive 

A hospitality industry 

professional with over 

30 years’ experience 

in liquor, gaming and 

operations. Damian 

has a strong focus 

on compliance and 

legislation. 

THERESE KELLY 

QHA Training Manager 

An experienced VET 

sector professional, 

Therese manages 

the QHA Training 

department and is 

responsible for the 

development and 

delivery of quality training 

for QHA members and 

other hospitality venues. 

PAUL ST JOHN-WOOD 

QHA Membership 

Officer 

Paul is the face of the 

Association to many 

QHA members as he 

travels the length and 

breadth of the state 

visiting, advising and 

assisting publicans. 

CURT SCHATZ 

Managing Partner, 

Mullins 

With over 30 years’ 

experience in property, 

liquor and gaming law, 

Curt is recognised 

as a leader in this 

field. He advises pub, 

club, nightclub, 

restaurant, resort and 

accommodation venue 

owners and operators. 

THE HON SHANNON 

FENTIMAN MP 

Attorney-General and 

Minister for Justice 

Shannon Fentiman 

is the Labor member 

for Waterford in the 

Queensland Legislative 

Assembly. She is also 

the Minister for Women 

and the Minister for the 

Prevention of Domestic 

and Family Violence. 

VICTORIA THOMSON 

Commissioner for 

Office of Liquor and 

Gaming Regulation 

Queensland 

Victoria is responsible 

for the regulatory policy 

and strategic direction 

of product safety, 

licensing, compliance 

and enforcement 

activitiestoprotect market 

integrity and keep 

Queenslanders safe. 

JUDY HILL 

QHA Accommodation 

Division Manager 

As a professional advocate 

for the accommodation 

sector of the hotel 

industry, Judy advises and 

represents members on 

matters including tourism 

legislation, marketing 

strategy, risk management 

and airline regulation. 

SARAH SWAN 

Employment Relations 

Manager 

Sarah has a passion for 

employment relations and 

has diverse experience 

advising and assisting 

employees and employers. 

Sarah has particular interests 

in workers’ compensation 

matters, bullying and 

harassment matters and 

policy development. 

NICK BAINBRIGGE 

State Manager (Qld) 

Aristocrat 

Nick has a proven 

history in wholesale 

liquor, electronic gaming, 

and hotel and restaurant 

operation. He now 

heads up the state team 

for one of Australia’s 

leading manufacturers of 

gaming machines. 


NEWS 

toowoomba 

RACEDAY 

Despite the wind chill over the Toowoomba range, the 

QHA & Tabcorp Race Day was well attended by more 

than 380 members, partners and industry supporters. 

The day kicked off with the Tabcorp Forum where 

attendees heard about the innovative new products 

TAB have on offer, including the Bets Friends social 

betting product, the Tap ‘n’ Go trial for cashless 

payments and an update on Digital Only retail venues. 

As always, the QHA’s beverages partners ensured 

that all guests were well looked after with a variety 

of products available on the day thanks to Carlton & 

United Breweries, Lion, CUB Premium Beverages, 

Treasury Wine Estates, Coca-Cola Euro Pacific 

Partners, Diageo, Accolade Wines, Yalumba, Campari 

and Pernod Ricard. 

Freshly shucked oysters courtesy of PFD Food 

Services and fresh prawns were also provided thanks 

to Bidfood. 

The QHA & Tabcorp Race Day continues to grow 

its reputation as one of the QHA’s best attended 

networking events and it was great to see the level of 

support the event continues to receive from members 

throughout the state. 


NEWS 


NEWS 

PORT DOUGLAS 

FNQ HOOK 

& SLICE TOUR 


More than 70 members and partners descended on Far 

North Queensland for the Hook & Slice Tour as part of the 

QHA’s scheduled visits to regional centres. 

The group visited member venues such as Hughie’s Wine 

Bar at the Mossman Hotel and Hemingways Brewery in 

Port Douglas as part of a tour that also included a friendly 

barramundi fishing competition and a golf challenge. 

A highlight of the trip was the informative Barramundi 

Farm Tour at Hook-A-Barra, where attendees learnt all 

about the importance of sustainable farming practices 

with the ultimate paddock-to-plate dining experience 

of enjoying freshly filleted sashimi right at the farm. The 

golfing crew was also treated to product launches from 

Southtrade International, Bidfood and Diablo Co with oncourse 

samples. 

Thank-you to Lion and Carlton & United Breweries 

for hosting the dinners and to Coca-Cola Europacific 

Partners, Diageo, Treasury Wine Estates, Brown Forman, 

Accolade Wines, Yalumba, Pernod-Ricard, Tanda and 

TAB for supporting the event.

NEWS 


NEWS 

VOICE TO 

PARLIAMENT 


For just the sixth time in history, the 

Queensland Legislative Assembly hosted a 

regional sitting of Queensland Parliament, this 

time, in Cairns. 

As part of the QHA’s ongoing advocacy for 

its members, the association hosted a Hotel 

Industry Welcome to the Regional Sitting of Parliament 

reception at QHA-member venue Crystalbrook Riley. 

All Cairns regional hotel and accommodation members 

were invited to attend the event, which was held at the 

conclusion of a combined Hoteliers and GM’s Meeting. 

With more than 60 Members of Parliament in attendance, 

as well as the QHA Board Executive, this was an 

excellent opportunity for QHA members to engage with 

their local MP’s in a relaxed and informal environment, 

further strengthening the relationship between the QHA 

and our government decision-makers.

NEWS 


NEWS 

KENO APP 

LAUNCHES IN 

QUEENSLAND 

QUEENSLAND KENO PLAYERS WILL 

NOW HAVE THE GAME THEY KNOW 

AND LOVE IN THE PALM OF THEIR 

HAND WITH THE LAUNCH OF THE 

KENO APP IN JUNE. 


In the wake of the hugely popular launch of the 

Keno Live Draw online to Queenslanders, Keno has 

launched its Keno App in the state. 

The app is another technical advancement for 

Queensland hotels and their patrons, creating a more 

exciting and seamless playing experience in 2023 and 

beyond. 

Over the past ten years, technological advancements 

centred around convenience and ease of play have 

transformed how customers engage with lottery style 

games, and the Keno App is another significant step in 

enriching the customers’ journey. 

The Keno App delivers all the features players have 

come to enjoy online in the convenience of an app, 

with the added benefit of push notifications about 

jackpots as they are growing so they never miss out. 

Players will also be able to watch live game draws and 

check draw results using the app from any location in 

venues, giving them more freedom to move around or 

stay seated where they can’t see a Keno screen. 

“The Keno App means the game can go with your 

customers anywhere in your hotel,” said Paul Malek, 

Keno’s general manager of licensed venue operations. 

“Instead of only one pathway to accessing the Keno 

game draw, there will now be a number of ways for 

customers to experience the game. 

“They will have the ability to experience it in every part 

of the venue, whether that’s the bar, bistro or gaming 

room, allowing them to enjoy the thrill of watching the 

numbers come up. 

“While players still need to buy their Keno ticket 

through a terminal in their favourite venue, it’s all about 

enhancing the player experience in-venue and the 

excitement of playing by making it more convenient 

and seamless.” 

Features include push notifications and effects 

and separate jackpots, live draw and check results 

screens. Other app features will help players decide 

what to play, learn how to play, choose their favourite 

numbers, as well as view hot and cold numbers, 

watch trends and find a Keno venue in which to buy 

their ticket. 

“Keno has been providing Queensland hotels with a 

valuable entertainment offering for more than 25 years, 

giving customers the chance to win life-changing, 

multi-million-dollar jackpots and instant-enriching cash 

prizes every few minutes,” said Mr Malek. 

“We are excited to be launching the app in Queensland 

to continue the growth of the game and the app takes 

us one step closer to the digital age of Keno in the 

state.” 

Point of Sale marketing materials will be available on 

Keno Connect and include digital assets and printed 

materials to encourage players to download the app 

and play in your venue. 

To find out more about the Keno App and how Keno 

can support your hotel in 2023, contact your Keno 

sales executive today.

NEWS 

BACK IN THE SADDLE 

POWER’S BEER RETURNED TO BEING POURED AT SUNCORP STADIUM LAST WEEKEND AT THE NRL MAGIC ROUND – 

A LANDMARK MOMENT FOR THIS QUEENSLAND ICON RETURNING TO THE PLACE WHERE IT ALL BEGAN. 

To celebrate, CUB built a two-story pop-up ‘Power’s 

Pub’ outside the stadium, which was open to everyone 

and hosted a purpose-built ‘Power’s Deck’ inside the 

stadium. 

Key players from the hotel and pub industry were 

invited on Friday night as guests of CUB, with Bernard 

Power as their special guest. It must have been quite 

the déjà vu moment for Mr Power with the Brisbane 

Broncos beating the Manly Warringah Sea Eagles on 

Friday night, as this was very close to a replay of the 

match that started it all 35 years ago. 

It was 1988 when the Broncos joined the Sydney 

Football competition (the NSWRL) and upset the 

applecart by defeating 1987 Premier Manly 44 - 19 in 

the season opener at Lang Park. One thing is for sure, 

the Power’s beers were flowing on Friday night as the 

Broncos overpowered Manly 32 - 6. 

Bernard is an integral part of the Broncos backstory, 

and it is Brisbane folklore that the four businessmen 

behind the team were wondering if their pockets were 

deep enough to get their show on the road when 

they were introduced to this local bloke behind a new 

brewing company. 

The rest is history as publican and passionate rugby 

league supporter, Bernard Power, promised the 

Broncos a million dollars a year for three years, which 

meant that the Brisbane Broncos were the receiver of 

the greatest ever sponsorship in Australian sport at the 

time. 

Bernard was also the bravest beer businessman this 

state may have ever seen as he agreed to give that 

huge amount of money to a footy team that had never 

even played a game. When the Broncos ran out onto 

the hallowed turf in the Power’s jersey and defeated 

the premiership team, they became the heroes of 

Queensland sport, and Power’s beer became a local 

legend. 


NEWS 

BUBBLY AND BUSTLING 

AUSTRALIA’S BIGGEST AND MOST BELOVED 

BEER FESTIVAL, THE GREAT AUSTRALASIAN BEER 

SPEC’TAP’ULAR (GABS), RETURNS TO BRISBANE. 


The GABS Craft Beer Festival is making its way to 

Queensland and brewing up something special on 10 

June at the Brisbane Convention & Exhibition Centre. 

This year, the centrepiece of the GABS events are 

120 new speciality brews from 120 different breweries 

across Australia, New Zealand, UK and USA. Each keg 

will contain new, quirky and never before seen brews 

made especially for the festival that are just waiting to 

be tapped for the first time. 

Some wacky honourable mentions include the Dad 

and Dave’s Brewing Boba Beer, Woolshed Brewery 

and Vili’s Family Bakery Meat Pint, Atomic Vovo Whip 

Sour and Dunkin’ Donuts Imperial Jam Donut Golden 

Ale. 

One of America’s best and most influential 

independent craft breweries, Sierra Nevada, is also 

attending the GABS festival this year and bringing with 

them an exclusive beer brewed just for the event – the 

No Place Like Aus IPA. 

Along with a myriad 

of craft beers to try, 

guests will be able to 

meet and share stories with a cracking line up of some 

of the best brewers while exploring the event’s street 

food, entertainment, silent disco, beer education, fun 

games and so much more. 

The festival is extended this year and will be hosted 

across two five and a half hour sessions, with the 

first starting at 11:00am and the second starting at 

6:00pm. While beer may be the star of the show, 

GABS is planning to offer debuts from Archie Rose, 

Monkey Shoulder Whisky and Yellow Tail Wines along 

with some seltzers, ciders and non-alcoholic options 

to ensure all palates are catered for. 

For those interested in the GABS Craft Beer Festival, 

tickets and event information can be found at 

gabsfestival.com.

NEWS 

TRAILBLAZER 

FOLLOWING THE EXCITING NEWS THAT SIERRA NEVADA WILL BE A GUEST AT THE GABS FESTIVAL THIS 

YEAR, WE DECIDED TO DELVE INTO THE AMERICAN PREMIER CRAFT BREWER WHOSE PIONEERING 

SPIRIT CHANGED THE INDUSTRY. 


Driven by innovation and curiosity, Sierra Nevada is 

known for sparking a true craft beer revolution across 

the globe and for doing things just a little differently. 

Just two years ago the brewery successfully launched 

a keg of their Big Little Thing IPA 134 metres, breaking 

the Guinness World Record for the greatest distance a 

20kg projectile has been thrown by a trebuchet – but 

their legacy certainly goes beyond that. 

The brewery’s story started in 1969, when founder Ken 

Grossman made a habit of chasing his curiosity by 

tinkering with covert science projects in his backyard 

and setting the stage for his homebrewing passion. 

Fascinated by the alchemy of fermentation, Ken 

bought his first homebrewing kit (and hid it from his 

mum) when he was a teenager. 

In 1976 Ken opened The Home Brew Shop in Chico, 

California and slowly played with more risky, hopforward 

flavours at a time when the world’s craft beer 

industry wasn’t known for taking chances. 

When he finally started a brewery, Ken scoured 

salvage yards and defunct dairies to find the tanks, 

pipes and valves he needed to hand-build Sierra 

Nevada’s original brewhouse. In 1980, he put his first 

batch of craft beer to the test – a heady stout that was 

a 13-hour labour of love. 

In a bold move, Ken later took a chance on a new 

U.S.-grown hop, Cascade, known for its strong pine 

and citrus flavours. This resulted in Sierra Nevada’s 

signature pale ale which jumpstarted their brewing 

legacy and inspired thousands of breweries to come.

Still proudly ‘family owned, operated and 

argued over’, Sierra Nevada now has two 

breweries – the Mills River Taproom and the 

Chico Taproom. In addition to their Little 

Things, hard kombucha and non-alcoholic 

releases, their core range of brews also 

include their pale ale, Torpedo Extra IPA and 

Atomic Torpedo Imperial IPA. 

Sierra Nevada is also well-known for their 

high quality yet low impact brewing methods 

that paved the way for sustainable efforts in 

the industry. Instead of using shortcuts to 

produce their beer, the company has invested 

in the largest solar array in craft history, 

diverting 99.8% of their solid waste from the 

landfill and building the first LEED platinum 

production brewery in the U.S. 

For 54 years the brewery has been eager 

to innovate and diversify the world of craft 

brewing. One thing is for sure – Sierra 

Nevada’s specially-brewed ‘No Place Like Aus 

IPA’ starring in this year’s GABS Festival is 

certainly looking to live up to all of the hype.

GAMING with Nick Bainbrigge 

A MIX OF GAMES 

ARISTOCRAT HAS BEEN DELIVERING EXCEPTIONAL GAMES TO PLAYERS THROUGHOUT QUEENSLAND FOR MANY 

YEARS WITH A FOCUS ON DEVELOPING A WIDE RANGE OF GAMES THAT CATER TO THE NEEDS OF HOTELS OF ALL 

SIZES WITH DIFFERING PLAYER DEMOGRAPHICS. 


This still rings true, as shown by their strong line-up of 

innovative games that can be mixed and matched to 

suit your hotel and players. Aristocrat already has great 

games with stellar performance, such as: 

• Cash Express Luxury Line — this train-themed 

golden beauty has been steaming ahead with solid 

average daily turnover for months now 

• Dollar Storm — undoubtably a player favourite in 

the Queensland market, the two new additions to 

the Dollar Storm game family, Aussie Boomer and 

Fight for Troy, are continuing to engage players and 

continue the strong performance 

They also have more new games coming to help keep 

your gaming floor up-to-date with the latest in gaming 

innovation and game play mechanics. 

One that is expected to make a big splash is Aqua 

Kingdom, which offers a new spin on Choy’s Kingdom 

with its new Mega Hold and Spin feature. Aqua 

Kingdom is great for higher denomination play, as it 

can deliver twice the wins of the Super feature. 

There are four different games in the family, with the 

first two games landing in hotels this month. 

Next up they have Wild Rumble, which should make 

some noise on gaming floor across the Sunshine 

State. Wild Rumble has Grand Star in its DNA and it’s 

great for players looking for bells and whistles! With its 

frequently hitting 5-of-a-kind feature, there is no Hold 

and Spin mechanic and no free games, meaning more 

goes into the features which can trigger more often. 

They’ve also added bigger Cash on Reels and more 

multipliers. 

Additionally, if you need to update your floor with 

new machines and games, or have limited gaming 

licenses, consider moving out your old classics for 

Players Choice Hits. This multi-game package includes 

six great games and, most importantly, it’s the first 

time Grand Star has been available as a Standalone 

Progressive. 

Find out how you can maximise our mix of games to 

match your requirements. Talk to your local Aristocrat 

representative today.

NEWS 

POSTCODE PRIDE 

THE LIMITED-EDITION RELEASE OF THE XXXX GOLD PRIDE IN YOUR ORIGIN TINNIES HAS QUEENSLANDERS 

SHOWING OFF THEIR LOCAL COMMUNITY SPIRIT AHEAD OF THE STATE OF ORIGIN SEASON. 

The specially marked XXXX cans streaming from the 

iconic Castlemaine Perkins brewery in Milton are each 

marked with one large, retro-inspired number from 0 

to 9 – meaning a collection of four can be arranged to 

create one of Queensland’s 447 postcodes. 

Chris Allan, head of marketing for core beer at 

Lion, the parent company of XXXX, said the unique 

design is about honouring XXXX’s rich Queensland 

roots, celebrating the brand’s heritage and wider 

Queensland community and of course championing 

their hometown heroes, the Queensland Maroons. 

“XXXX has a proud 145-year history of supporting 

Queenslanders, and our new Pride In Your Origin cans 

are a genuine way to spark pride within communities 

across the Sunshine State. 

“Our Pride In Your Origin cans are a way of 

enabling all consumers to celebrate the towns and 

communities that they are a part of. It allows all footy 

fans to showcase their community pride when they 

come together in living rooms, footy clubhouses and 

local pubs to support the Maroons in the annual battle 

for state pride,” he said. 

The release is a celebration of the brewery’s 

partnership with the Queensland Maroons and brings 

further enthusiasm to the already hyped 2023 Ampol 

State of Origin Series, which is kicking off with Game 

1 on Wednesday, 31 May at Adelaide Oval. 

General manager of commercial and consumer 

engagement at Queensland Rugby League, Anthony 

Ireland-Jones, said the Maroons are extremely proud 

of the communities that helped get them to where 

they are now. 

“I look forward to seeing Queenslanders from all over 

the state sharing their pride in their postcode with the 

XXXX collectible cans in hand as they enjoy the games 

this year,” he said. 

The numbered tinnies are sure to be a hit not 

just with footy fans, but also avid collectors. The 

Castlemaine Perkins brand has easily one the most 

bustling collectors communities in the state due to 

its abundance of historical merchandise, passionate 

fanbase and ties with the State of Origin Maroons. 

Queensland Maroons lock, Patrick Carrigan, said 

growing up in Brisbane, it was his dream to represent 

his state in the Maroon jersey. 

“When I step out onto the field, I’m stepping out for 

everyone from my hometown of Holland Park and for 

our loyal Queensland supporters. The new XXXX cans 

are a great way for Queenslanders to share our pride. 

Cheers to the mighty Maroons!” he said. 


NEWS 

DRINK RESPONSIBLY 

NEW REGIONAL QUEENSLAND INITIATIVES TO PROMOTE MODERATION, RESPECT 

AND RESPONSIBILITY IN PUBS, BARS AND BOTTLE SHOPS. 


DrinkWise and the QHA are launching a new initiative 

to remind Queenslanders who choose to purchase 

and drink alcohol about the importance of moderating 

their alcohol consumption, always being respectful 

towards others and knowing that support services are 

there to provide help and advice if needed. 

DrinkWise chief executive officer, Simon Strahan, said 

the latest Australian Government statistics confirm that 

Australians are continuing to make healthier and safer 

decisions with respect to their alcohol consumption. 

“Over the past 15 years we have seen drinking 

habits change substantially, with less drinking at 

risky levels and many reporting that they have cut 

back on their consumption**. Of course, while the 

majority of Australians are choosing to drink within 

the recommended government guidelines, there are 

still some who are drinking at risky levels, engaging in 

anti-social behaviour or turning to alcohol as a coping 

strategy, which is why we’re increasing our efforts in 

Queensland,” he said. 

This initiative expands upon DrinkWise’s education 

efforts in Queensland, which increased after the 

organisation’s research revealed Queenslanders (34%)* 

are significantly more likely to be drinking alcohol at 

risky levels when compared with the nation’s average 

(28%)*. 

Risky drinkers are classified as people who consume 

10 or more standard drinks a week, or more than four 

standard drinks during a day. 

Senior Sergeant of Queensland Police Gary Hunter 

said The DrinkWise messaging is really important 

to educate the wider community about drinking in 

moderation and being respectful to those they live with 

and the wider community at all times. 

“The resources remind our community about expected 

behaviour in our licensed venues and encourage them 

to reach out for help if they or someone they know 

needs support managing their alcohol consumption,” 

he said.

NEWS 

In conjunction with Queensland Police, member for 

Cairns and assistant minister for Tourism Industry 

Development Mr Michael Healy, mayor of Cairns Cr 

Bob Manning OAM, QHA, Clubs Queensland and the 

North Queensland Cowboys, the DrinkWise initiative 

aims to clearly set expectations around acceptable 

behaviour in licensed venues. It also reinforces that if 

people are having trouble managing their consumption 

or behaviour, asking for help is okay, with the support 

of services including, Lives Lived Well, ReachOut, 

13YARN, 1800RESPECT, DVConnect and Men’s 

Referral Service available to offer advice and support. 

Member for Cairns and assistant minister for tourism 

industry development, Mr Michael Healy, said the 

collaboration with police, industry, community and 

government will help to promote a great experience 

for patrons as well as reinforcing expectations around 

individual responsibility when entering our pubs, bars 

and bottle shops in regional Queensland. 

“This is an important initiative that will also help set 

expectations for the 2.8 million visitors from across the 

globe who holiday here each year with us,” he said. 

Moderation, respect and responsibility themed 

posters, coasters, and digital assets will be displayed 

in 24 pubs, bars and bottle shops throughout central 

Cairns from today. Moderation, mental health and 

support service social media messaging will also 

be tailored for adult audiences in the Cairns area, 

including specific moderation and mental health 

messaging directed towards young adults. 

Mayor of Cairns, Cr Bob Manning, said education is 

important, and this whole-of-community approach is a 

great step in the right direction. 

“These DrinkWise materials will serve as consistent 

reminders to those customers who choose to drink, 

to do so responsibly and to socialise in a respectful 

manner. They also remind customers that if they or 

someone they know need help and support managing 

alcohol consumption there are some great support 

services available and that asking for help is a sign of 

strength,” he said. 

The initiative will also be expanded to the 49 licensed 

venues (93 including bottle shops) across the broader 

Cairns, Mount Isa and Townsville areas in regional 

Queensland as well as Clubs Queensland venues 

across the state in the coming weeks. 

QHA Chief Executive, Bernie Hogan, said QHA is 

proud to support this initiative to remind patrons that 

having a great experience at licensed venues means 

respecting those around you and consuming in 

moderation if drinking alcohol. 

“It is important that QHA are helping promote 

messages that encourage conversations about 

mental health, with pubs integral to our regional 

Queensland communities. We want to ensure that 

as our customers come together at licensed venues, 

to socialise, have a meal, catch up with friends and 

family, they have a great time and they also use these 

opportunities to talk about local issues and support 

each other,” he said. 

To find out more about this initiative or the work 

DrinkWise is doing as part of its efforts to create a 

safer and healthier drinking culture in Australia please 

visit www.drinkwise.org.au. 

* Source: August 2021, DrinkWise Attitudinal 

and Behavioural Research. 

** Source: AIHW, National Drug Strategy 

Household Survey Report 2019. 


FEATURE 

A VISTA TO 

REMEMBER 


NAMED AFTER ITS TRANQUIL ATMOSPHERE AND SPRAWLING VIEWS 

OF THE LOCKYER VALLEY, THE BLUE MOUNTAIN HOTEL REMAINS A 

PLACE TO ESCAPE FROM THE BUSTLE OF EVERY DAY AFTER 135 YEARS.

FEATURE 


FEATURE 

Settled on top of the countryside town of Harlaxton, 

north of Toowoomba, the heritage-listed pub is 

thriving more than ever after a recent renovation. 

The history of the pub dates all the way back to 

1888 when it was built on Mt Kynoch to service 

railway workers. After the original building burnt 

down in 1899, a new hotel was rebuilt on its current 

site in 1902 with a vision for it to be an escape from 

the heat of Toowoomba city. 

Blue Mountain Hotel was initially nicknamed the 

Queensland Health Resort and boasted six hotel 

rooms, a kitchen and amenities. Back in those days 

a stay would cost two pounds and two shillings per 

week and eight shillings a night. 

In 1931, publican Thomas Burke wanted the hotel to 

have a name reflecting the serene atmosphere of the 

hotel and its iconic view of the countryside below, 

and so it was renamed the Blue Mountain Hotel. 

While the pub no longer calls themselves a health 

resort (and takes pride in their fully stocked and 

modernised bar) it’s wonderful views overlooking the 

rolling hills of the Darling Downs region is enough to 

make anyone feel truly relaxed. 

Venue manager of Blue Mountain Hotel, Andy 

Hinton, said while photos certainly showcase the 

pub’s setting to a certain extent, you have to see the 

view in person to really appreciate it. 

“Our pub is situated in a beautiful location, and the 

building is also just wonderful too. Over the years it 

has maintained its heritage style complete with its 

original, local Toowoomba brickwork.

FEATURE 

“The venue caters for all and especially families that 

want to relax and let their kids play on the spacious 

lawn area. We value our family customers a lot and 

so we hold a family fun day every year on the pub’s 

birthday. 

“The pub’s location, building and large grassy spaces 

all come together to make it the perfect place for 

functions and event spaces. It is a place you can book 

for any occasion, whether it be a birthday, wedding, 

engagement, baby shower or anything else,” he said. 

In 2009 one of Australia’s market leaders in hospitality, 

the ALH Group, purchased the pub and have operated 

it ever since. Six years in the making, carefully curated 

renovations on the heritage building finally began in 

November 2021 and were completed in October 

2022. 

Andy said the renovation was a long-winded process 

given its heritage, but they are delighted to have kept 

its rich history and brought it into the future. 

“The renovation allowed us to build a new sports bar in 

the location of the drive through bottle shop, improve 

the gaming room and upgrade the facilities for the 

bistro and amenities. 

“The inspiration behind the renovation was to make the 

hotel more appealing to our transit customers, making 

it a destination complete with an amazing view. With 

that and the hotel’s rich history in mind, Cayas + Ward 

Architects preserved many features such as fireplaces 

and exposed brickwork to keep the pub connected to 

its roots.

FEATURE 


“The total build cost was in excess of $4 million 

dollars. The upstairs accommodation, which the hotel 

unfortunately no longer uses, was not given an update 

but it’s still got snippets of its rich history. We regularly 

show our visitors the old rooms and give them a feel 

for what it was like in the 1900’s,” he said. 

The Blue Mountain Hotel boasts a sports bar, 35 

gaming machines, a bistro and a lawn area with 

picnic tables and an undercover deck for functions or 

casual outside dining. The bistro’s menu is comprised 

of traditional pub food with additional smoked meat 

options and platters to share which are all best 

enjoyed while soaking in the pub’s iconic view. 

Since 1888 the venue has remained a favourite 

meeting place with the locals and an important part 

of the community. Andy said The Blue Mountain Hotel 

currently has four sponsor clubs involved with the 

pub – Coolaroo AFL, Brothers Rugby League, Rangers 

Baseball and Thunder Soccer Club. 

“We are involved in supporting them with sponsorship 

through the year and also giving them the use of our 

venue for their meetings and events. 

“We also partner with various charities throughout the 

year. Notably in 2022 we raised funds for the neonatal 

ward through the Toowoomba Hospital Foundation on 

our first opening weekend after the renovation. 

“We also recently engaged a local artist, Anne 

O’Sullivan. She painted our wonderful view to 

showcase in our gaming room. She also painted 

another abstract piece in the sports bar,” he said. 

No matter the occasion, the Blue Mountain Hotel 

certainly offers a unique, fresh experience with a 

setting like no other. When asked about what is next 

for the venue, Andy fondly said the future is definitely 

bright for the old pub. 

“The renovation has brought an increase in trade that 

sees us being able to hire more staff and increase 

employment in the local area. We are also looking 

to plan more festival type events and live touring 

entertainment, but this is in the infancy of planning so 

watch this space. 

“If you haven’t been to Toowoomba, please pop in and 

visit on the way through. Our pub’s feel has completely 

changed, and you will be pleasantly surprised with its 

new look and improved vibe,” Andy said.

ATTORNEY-GENERAL 

The Honourable Shannon Fentiman MP 

VENUE SAFETY INITIATIVES FUNDED 

BY THE INVESTING IN WOMEN GRANTS 

The Palaszczuk Government is firm in its commitment 

to ensuring all women feel safe and respected in our 

hospitality and live music venues. One of the ways 

we’re helping Queenslanders feel safer is through our 

Investing in Queensland Women grant program. 

It’s fantastic to see that one of the grant recipients, 

QMusic, used their funding to roll out their Concert 

Care initiative in partnership with Griffith University’s 

MATE Bystander program. 

We know that to make our live music venues safer, 

we need to change behaviours and attitudes towards 

gender and sexuality. Concert Care is a new social 

code that clearly explains behaviour that is or isn’t ok 

at live events. 

They have a range of resources with messages such 

as ‘Clothing isn’t Consent’ and ‘Groping is for Gronks’. 

I would encourage QHA members who host live music 

events in their hotels to consider reaching out to 

QMusic to access some of these resources. 

MATE Bystander also works with venue staff to provide 

training on bystander intervention – this is an option 

available for QHA Review members who are interested 

in training for their staff. 

In addition to the work with QMusic, MATE Bystander 

has partnered with government and Telstra to develop 

the Be there app. This app gives users the tools they 

need to be an effective bystander by offering advice 

on how to safely intervene if they believe someone is 

at risk or experiencing domestic and family violence 

(DFV). 

This app is not only useful for our community, but it 

can be a handy tool for your staff if they suspect a 

patron or another staff member might be experiencing 

DFV. 

We all have a role to play in keeping our communities 

safe and inclusive and I encourage you all to make use 

of these resources. 

If you’d like more information about the Concert Care 

initiative, staff training or to receive these resources, 

please email QMusic at safety@qmusic.com.au. 

You can download the Be there app for free from the 

app store or Google play store. 


Victoria Thomson OLGR 

PREPARING FOR MAJOR 

SPORTING EVENTS 

June and July will bring two key sporting events 

to Brisbane with the State of Origin being held at 

Suncorp Stadium in June, and several of the FIFA 

Women’s World Cup matches being held at Brisbane 

Stadium in July. 

Licensees are encouraged to lodge their extended 

hours trading permit applications for these events now 

as these applications must be received by the Office of 

Liquor and Gaming Regulation (OLGR) at least 21 days 

before the event. 

Hotels are entitled to four permits in any 12-month 

period for trading between 7am and 10am and six 

permits in a calendar year for trading between 12 

midnight and 5am. Please refer to the Business 

Queensland website for more information regarding 

lodgement and eligibility requirements prior to 

preparing an application. 

These events will attract more patrons to hotels 

which can lead to an increase in alcohol related 

harms. All hotel staff should familiarise themselves 

with their hotel’s Responsible Service of Alcohol 

(RSA) procedures to minimise the risk of harm to their 

patrons. 

Large events can also mean larger crowds. If you 

are expecting a larger crowd, consider how you are 

managing your patrons’ safety including the number 

of crowd controllers you employ during these sporting 

events. 

Another aspect of venue management to consider 

is noise levels. There are several ways licensees can 

minimise noise disturbance, including: 

• closing doors/windows 

• adjusting the location and direction of speakers 

• regularly monitoring noise from outside your venue 

so you understand where/how noise travels from 

your venue 

• controlling patron noise - you may wish to ask your 

patrons to wait inside while they wait for their ride to 

reduce the noise. 

OLGR has a range of resources on the Business 

Queensland website which can assist you with these 

matters. 


LEGAL MATTERS with Curt Schatz 

OFF-SITE CATERING SERVICES 


It is possible for hotels to earn very good money by 

providing catering services away from its primary 

licensed venue, and you may be considering the 

provision of catering off-site to financially boost your 

hotel business and expand its range of services. 

The type of catering you may be able to provide will 

depend on the licences or permits you hold for your 

business. 

Food catering 

Generally, if your business operations include the 

preparation or handling of unpackaged food for retail 

sale, you will require a food licence in order to sell 

that food for human consumption. Hotel businesses 

will often involve the provision of food for on-site or 

takeaway consumption and will require this food 

licence in order to sell food. 

The type of food licence you require will depend on 

your business and the premises that requires the food 

licence. Usually for hotel owners, the food licence they 

would be seeking to obtain is for their fixed premises 

(hotel site). Generally, with a food licence you will also 

be able to provide food catering services both onsite 

and offsite. 

Catering with liquor 

Where you intend to provide catering services for an 

event or private function with the provision of liquor, 

you will need to first ensure that your licence has 

an endorsement to cater off-site. You may apply for 

this endorsement to your liquor licence by way of 

an application to the Office of Liquor and Gaming 

Regulation (OLGR). 

The following licence types may be eligible for an 

endorsement to cater off-site: 

• subsidiary on-premises licence 

• subsidiary off-premises licence (caterers only) 

• commercial hotel licence 

• nightclub licence 

The endorsement will allow you to provide catering 

services off-site from the main licensed premises for 

events that are organised by other people. However, 

you can only provide such catering services away from 

your licensed premises where you are also providing 

food catering. Accordingly, whilst you may be able 

to provide food catering off-site without liquor, you 

cannot provide catering off-site for liquor without 

also providing food catering or ensuring that food is 

otherwise being provided. 

Further permits 

Upon the OLGR granting the endorsement for catering 

off-site on your liquor licence, you will not require 

any further permissions or permits from the OLGR to 

provide off-site catering for private functions such as 

birthdays, weddings or parties. However, if you intend 

to provide off-site catering services for a public event 

such as a festival or sporting event, you will need to 

obtain a commercial public event permit from the 

OLGR. 

As discussed in our previous article regarding 

commercial public event permits, if you require the 

endorsement for catering off-site in order to cater for a 

public event, an application for the endorsement can 

be made along with the application for a commercial 

public event permit. 

If you are considering an expansion to your business 

services for catering off-site and you require assistance 

with the application process, please do not hesitate to 

contact me on 07 3224 0230.

A 

precinct.


INSIGHTS

INSIGHTS 

AROUND THE BEND 

WHEN YOU’RE IN A PUB AS WACKY AS THE 

BANANA BENDER PUB, LETTING GO, HAVING 

A LAUGH AND SAVOURING THE EXPERIENCE 

COMES NATURALLY. 

From when you see the venue’s grand and 

colourful silhouette on the Bruce Highway to 

when you step inside its eccentric interior, it’s 

quite difficult not to smile at the Aussie icon that 

is the Banana Bender Pub. With 33 years of rich 

history, the building which was formerly known as 

the Ettamogah Pub stands tall alongside Aussie 

World theme park, both of which opened in 1989. 

Four years ago, the pub underwent a modern 

transformation to unveil a vibrant, unique and 

tropical look, with the venue now having three 

levels and a massive wrap-around deck. General 

Manager of Aussie World, Jenny Howell, said 

since 2019, the pub has had a focus on being a 

happy, energetic place for people to experience 

and enjoy. 


INSIGHTS 

“The Banana Bender Pub has its roots in the 

great state of Queensland that makes it home to a 

certain type of person. We reckon it’s the endless 

sunshine, rich soil and plentiful sea that breeds 

larrikins and true-blue mates. 

“Banana Benders was originally a nickname made 

to mock Queensland’s relaxed way of life, but we 

have embraced it. It goes perfectly with our gritty 

sense of humour and penchant for not taking life 

too seriously – Queenslanders tell it like it is. 

“Our logo illustrates two plantation workers 

bending a banana, which is a nod to the quirkiness, 

humour, authenticity, colour, character and taste 

of Queensland that the pub welcomes visitors to 

experience,” she said. 

The pub is undoubtedly proud of its identity and 

theme, which makes entering through its doors 

an experience in itself. On each level of the 

venue there are hundreds of exciting and unique 

decorations including a surfing koala and kangaroo, 

a giant feature wall in the shape of a wave, a ceiling 

laden with vines and native Australian birds, a wall 

of music records, colourful stained-glass windows 

and a giant snake wrapped around a palm tree. 

Scattered throughout the venue are also private 

function rooms, each with their own theme 

showcasing the recognisable elements of Australia 

including the beach, the tropics and more. The 

pub’s hearty dose of cheekiness and explosive 

colour from floor to ceiling certainly makes sense, 

as Jenny said the venue pays homage to the 

eccentric stories that make Queensland great. 

“It’s a quintessential Queensland pub experience 

served with a quirky twist because you’ll find a 

new story or character around every turn lined with 

memorabilia. 

“This pub really knows how to party and offers 

something for the kids, 21st birthday parties, 

engagements, weddings or that work event you 

want the team to remember,” she said. 

Along with its Aussie charm, the pub 

also embraces classic and delicious pub 

offerings (including their claim to fame, the 

Parmigiana’O’rama) in addition to cold brews and 

cocktails in the venue’s bar – The Den. Live music 

and entertainment can also be enjoyed in The 

Shed and laughs shared in the pub’s very own beer 

garden.

INSIGHTS 

“IT’S A QUINTESSENTIAL 

QUEENSLAND PUB 

EXPERIENCE SERVED WITH 

A QUIRKY TWIST BECAUSE 

YOU’LL FIND A NEW STORY 

OR CHARACTER AROUND 

EVERY TURN LINED WITH 

MEMORABILIA... 


INSIGHTS 


Jenny said along with overall touch-ups and 

improvements, the Banana Bender Pub has recently 

introduced a specialised menu in partnership with 

Rawganix Farm – a boutique farm growing organic 

beef, lamb and pork products free of artificial 

hormones and antibiotics in the small rural town of 

Tansey in Gympie. 

“We are committed to providing our diners with the 

finest locally sourced ingredients, so it has been 

a great pleasure to partner with the farm to serve 

the most delicious meat dishes you’ll taste on the 

Sunshine Coast. 

“Animals at the farm are nurtured in a green 

environment, fed in fresh pastures and provided 

with natural minerals and vitamins to promote their 

wellness. Every effort is made to maintain their 

optimal health, as happy and healthy animals taste 

better and are kinder to the planet. 

“Locally sourcing naturally farmed and organic meats 

while ensuring the least possible kilometres from 

paddock to plate allows our chefs to work with the 

freshest ingredients to prepare the most outstanding 

beef, lamb and pork dishes for everyone to savour,” 

she said. 

The chefs at the Banana Bender Pub present two 

special menus each week featuring Rawganix Farm 

meats. Homegrown on the Sunshine Coast, the local 

produce is used both in western inspired delicacies 

and other dishes with Asian influences in the pub’s 

restaurant – Mango’s Bar and Grill. Jenny said awardwinning 

executive chef Robert Cauilan leads their 

team of international chefs. 

“Their cooking adds an innovative twist to a standard 

pub menu with seasonal ingredients creating delicious 

dishes with a focus on sourcing fresh, local produce. 

“They really have an innovative approach to cooking 

and take Aussie’s favourite pub food to a new level. 

Chef Cauilan is passionate about creating new and 

exciting dishes that reflect the local flavours and 

seasonality of the area,” she said.

INSIGHTS 

“WE ARE COMMITTED TO PROVIDING OUR DINERS WITH THE FINEST LOCALLY SOURCED 

INGREDIENTS, SO IT HAS BEEN A GREAT PLEASURE TO PARTNER WITH RAWGANIX FARM 

TO SERVE THE MOST DELICIOUS MEAT DISHES YOU’LL TASTE ON THE SUNSHINE COAST... 

Along with their updated menu, the pub has also just 

launched their Discover Downunder Rewards Program 

– a loyalty initiative which rewards visitors based on 

their visits to Aussie World, Banana Bender Pub, 

Artisun and Cellarbrations which are all located on 

Downunder Drive in Palmview. 

By offering up good times and showcasing the laidback 

charm of Queensland, it’s no wonder why 

people find themselves visiting more than once. The 

quirky Aussie atmosphere of the Banana Bender Pub 

certainly brings out the unbridled joy in people. 

“It’s a place for friends and family to share good times 

over a coldie, killer cocktail and some of the freshest, 

most delicious, value-for-money pub food you’ll taste,” 

Jenny said. 


INDUSTRY ENGAGEMENT 

with Damian Steele 

REVIEW OF AUSTRALIA’S MIGRATION SYSTEM 

The federal government released the Review of the 

Migration System Final Report 2023 in late April. 

This report puts forward the case for overall reform 

to the migration system in order to prevent Australia 

becoming a nation of ‘permanently temporary’ 

residents. It also foreshadows the risks of failing to 

encourage economic growth and attracting the best 

workers. 

The report proposes changes to the skilled migration 

program, student visas and employer sponsored visas 

and outlines the steps needed to ensure Australia can 

‘reap the opportunities and navigate the challenges’ 

that arise over the next two decades. Migration has 

been critical to driving economic prosperity. From 

the mid-1990s to the mid-2000s, the share of skilled 

migrants in our annual intake doubled. This coincided 

with Australia’s economic miracle – from 1991 onward, 

Australia enjoyed the longest running period of 

continuous economic growth on record anywhere in 

the world. 

Yet today, Australia’s migration program is not fit for 

purpose. The objectives of the program are unclear, 

and successive governments and policymakers have 

responded to challenges through piecemeal reforms 

which have not addressed fundamental underlying 

issues. Australia now has a migration program that 

fails to attract the most highly skilled migrants and fails 

to enable business to efficiently access workers. 

While we have long prided ourselves on the focus on 

permanent residence in our migration program, we 

now have more than 1.8 million temporary migrants 

living in Australia with the legal ability to participate 

in our labour market. They are working in all parts of 

our economy, in some cases supporting key sectors 

and the delivery of critical services. Many of these 

people wish to make Australia home but too often face 

tangled and lengthy pathways to permanent residence. 

The report identifies five objectives on which Australia’s 

migration program should be built. 

1. Building Australia’s prosperity by lifting productivity, 

meeting labour supply needs and by supporting 

exports. 

2. Enabling a fair labour market, including by 

complementing the jobs, wages and conditions of 

domestic workers. 

3. Building a community of Australians. 

4. Protecting Australia’s interests in the world. 

5. Providing a fast, efficient and fair system. 

Taken together, these objectives ensure the migration 

system will operate in Australia’s national interest. 

A number of proposed reform directions have been 

outlined in the areas of prioritising the people we 

need; making the system simpler and more efficient; 


Damian Steele 


delivering a better system on the ground; and restoring 

Australian values at the heart of the system. 

Some key points include: 

• labour market testing being removed – this is 

a very good thing for our industry as we know 

members as employers have not supported it 

• the Skills List being removed and replaced by Jobs 

and Skills Australia doing ongoing assessments 

of required skills – this poses some risk for our 

industry, particularly regarding cooks, and it will be 

up to us collectively to provide supporting evidence 

to support them remaining on the list 

• the Federal Government increasing the Temporary 

Skilled Migration Income Threshold (TSMIT) from 

$53,900 to $70,000 from 1 July 2023 

• establishment of a pathway to permanent 

residency for all skills visas – this is a big win for 

Australia’s competitiveness in the global labour 

market 

The government also announced that by the end of 

2023, Temporary Skill Shortage short stream visa 

holders will have a pathway to permanent residency 

within our existing capped permanent program. 

The AHA made a submission to the review in 

December 2022. The Report and the Government 

response to date sets out sensible actions which 

will make the system better for businesses and 

applicants alike. The reality is overseas workers remain 

a necessary part of our hotel and accommodation 

industry sector workforce – overseas workers fill gaps 

where, unfortunately, Australian workers are unable 

to fill the roles required. AHA agreed the increase of 

$16,100 to the Temporary Skilled Migration Income 

Threshold has been based on multiple CPI increases 

and will ensure that skilled overseas workers are being 

paid in accordance with today’s market salary levels, 

and we will be watching carefully to ensure regional 

and rural businesses especially don’t face any added 

disadvantage during the implementation. 

A further consultation process will launch shortly on 

the government’s proposed migration strategy, which 

the AHA on behalf of members will be involved in, 

and we are expecting further announcements from 

the government, which will be circulated to members 

when received. 

Source acknowledgment: Commonwealth of Australia 2023, 

Review of the Migration System 2023. 


TRAINING AND SAFETY RTO 30826 

with Therese Kelly 

ADULT EDUCATION 

ADULT LEARNING STYLES AND TRAINING TOOLS TO HELP STAFF 

UNDERSTAND AND RETAIN INFORMATION AND SKILLS 


Investing in your employees learning and development 

can increase employee engagement, boost 

productivity and improve your business’s success. 

Employees who are not given opportunities to learn 

and grow in their position are more likely to leave. 

Lack of career development opportunities is a big 

contributor to employees leaving their jobs. 

So how do adults learn? 

The three most recognized learning styles are: 

Visual learners who learn best through 

images, pictures, diagrams, films, videos or 

demonstrations. 

Visual learners prefer seeing what they are learning, 

meaning pictures and images help them understand 

ideas and information better than explanations. Visual 

learners: 

• prefer written instructions rather than verbal 

instructions 

• prefer to have photographs and illustrations to view 

when receiving written or visual instructions 

• prefer a time-line, calendar or some other similar 

diagram to remember sequences of events 

• observe all physical elements in the learning 

environment 

• carefully organise their learning materials 

• remember and understand through the use of 

diagrams, charts and maps 

• study materials by reading notes and organising it 

in outline form 

The best training methods for visual learners includes 

lots of interesting visual material in a variety of formats. 

Ensuring visual presentations are well organised, 

handouts and all other written work are as easy to read 

and visually appealing as possible and making use of 

technologies like computers, video and photography 

will help aid visual learners. 

Auditory learners who learn best through the 

process of listening and talking. 

Auditory learners prefer to hear the message or 

instructions being given. These adult learners prefer 

to have someone talk them through a process, rather 

than reading about it. Auditory learners: 

• remember what they say and what others say very 

well 

• remember best through verbal repetition and by 

saying things aloud 

• prefer to discuss ideas they do not immediately 

understand 

• remember verbal instructions well, but find it 

difficult to work quietly for long periods of time 

• are easily distracted by noise, but also easily 

distracted by silence 

• verbally express interest and enthusiasm 

• enjoy group discussions 

Some ideal training methods for auditory learners are 

to rephrase points and questions in several different 

ways to communicate the intended message. Varying 

speed, volume and pitch, as appropriate, helps create 

interesting aural textures. Writing down key points or

Therese Kelly 

TRAINING AND SAFETY RTO 30826 

words before providing verbal instructions will help 

to avoid confusion due to pronunciation. Where 

possible the incorporation of multimedia applications 

utilising sounds, music, or speech will also help aid 

auditory learners. 

Kinesthetic learners who learn best by doing. 

Kinesthetic learners want to sense the position 

and movement of the skill or task. These learners 

generally do not like discussion in classes but prefer 

to do something. Kinesthetic learners: 

• remember best through getting physically 

involved in whatever is being learned 

• enjoy the opportunity to build and/or physically 

handle learning materials 

• will take notes to keep busy but will not often 

use them 

• enjoy using computers 

• physically express interest and enthusiasm by 

getting active and excited 

• have trouble staying still or in one place for a 

long time 

• enjoy hands-on activities 

• tend to fiddle with small objects while listening or 

working 

• remember what they do and what they 

experience in realtion to movement and touch 

• enjoy using tools and enjoy lessons that involve 

active/practical participation 

• can remember how to do things after doing 

them once 

Most adult learners fall into the Kinesthetic category. 

For these learners to best retain new information, 

where possible they need frequent breaks to allow 

them to move around and encourage them to write 

down their own notes. Providing lots of handson 

activities in learning, having product samples/ 

programs available for practice and giving them 

the opportunity to demonstrate the procedures or 

processes they are learning will help aid kinethetic 

learners. 

Although each adult learner is different, adults learn 

best when training strategies combine visual, auditory 

and kinesthetic approaches. Ultimately, adults learn 

best by doing. Active participation, which can take 

many different forms, is the cornerstone for both 

the style of learning and the principles of adult 

education. Active learning results in longer-term recall 

and problem-solving skills than learning with verbal 

instruction only. 

A collaborative approach to any training will maximize 

success and benefit everyone. 


SUPERANNUATION 

HOSTPLUS HOSPITALITY SCHOLARSHIP 

DO YOU KNOW A TOP PERFORMER IN THE HOSPITALITY INDUSTRY? THEY WON’T WANT TO MISS THIS! 

As proud partners of the Melbourne Food and Wine 

Festival, we’re giving a rising star from the next 

generation of Australian hospitality workers a once-ina-lifetime 

opportunity to fast-track their professional 

development. They’ll return to work with a new skillset 

and a new perspective. That’s a plus. 

The winner’s prize will be tailored to their career 

interests – from the paddock to the kitchen, the cellar 

to the dining room and everywhere in between. Past 

finalists include not just chefs, waiters and managers 

but also young baristas, butchers, bakers and other 

hospitality professionals. 

This year the prize includes: 

• a five-day work experience within Australia 

• up to $1,500 towards flights 

• up to $1,750 towards accommodation 

• $1,000 in cash 

• up to $5,000 to spend on professional 

development, training tools or equipment 

• $500 worth of tickets to attend the Melbourne Food 

and Wine Festival events in 2024 

• a year-long mentorship with a local industry leader 

in their chosen field 

To be considered for the scholarship, candidates 

must: 

• be aged between 22 and 35 

• demonstrate ambition and a drive to succeed in 

the hospitality industry 

• are highly skilled and knowledgeable in a specific 

discipline within the hospitality industry 

• demonstrate leadership with the potential to 

shape the future of the hospitality industry 

• act in a professional manner and have a 

willingness to share their skills and knowledge 

with others 

• have an understanding and willingness to 

communicate in the digital space. 

Applications are now open until Monday 26 June. 

Learn more at hostplus.com.au/hospitalityscholarship 


Damian Steele 


One 

attendee will 

win a FREE 

keg for their 

venue! 

NEXT 

Free 

11 JULY 2023 

EVENT 

EMERALD 

Receive invaluable insights from industry leaders to increase 

profitability at your venue, providing you with tangible ideas on 

how to make savings and increase efficiencies in your pub. 

Email names and dietary requirements to 

rsvp@qha.org.au or phone 3221 6999 to register. 

WORK ON YOUR 

B U S I N E S S 

NOT JUST IN IT 


EMPLOYMENT RELATIONS 

with Sarah Swan 

FLEXIBLE WORK ARRANGEMENTS 


The National Employment Standards (NES), as set 

out in the Fair Work Act 2009 (the ‘Act’), provide 

certain employees the right to request flexible working 

arrangements. 

From 6 June 2023, significant amendments will be 

made to the flexible working arrangement provisions in 

the NES due to the Fair Work Legislation Amendments 

(Secure Jobs, Better Pay) Act 2022. 

The amendments to the NES will: 

• expand the circumstances in which an employee 

may make a request 

• increase employer’s obligations to genuinely try to 

accommodate a request 

• provide for a new a dispute process in the Fair 

Work Commission (FWC) 

Employers will need to be familiar with new flexible 

working arrangement provisions, as set out below, 

and review their current practices to ensure they are 

meeting their new obligations under the Act. 

Who can make a request? 

Section 65 of the Act provides that an employee who 

has completed 12 months’ continuous service with an 

employment may request a change in their working 

arrangement if: 

• they are the parent, or have responsibility for the 

care, of a child who is school aged or younger 

• they are a carer (under the Carer Recognition Act 

2010) 

• they have a disability 

• they are 55 or older 

• they are experiencing violence from a member of 

the employee’s family 

• they provide care or support to a member of their 

household or immediate family who requires care 

or support because that person is experiencing 

violence from their family 

• they or a member of their immediate family or 

household is experiencing family and domestic 

violence 

• they are pregnant 

Casual employees can make a request if they have 

been working for the same employer regularly and 

systematically for at least 12 months, and if there’s a 

reasonable expectation of continuing work on a regular 

and systematic basis. 

Requests for flexible working arrangements 

An employee’s flexible work request must: 

• be in writing 

• explain what changes are being asked for 

• explain the reasons for the requested change 

The NES provides examples of the types of changes 

in working arrangements which an eligible employee 

may request. For example, changes in hours of work, 

changes in patterns of work and changes in location 

of work. 

Responding to requests 

The amendments introduce a new section, 65A, 

providing a more detailed procedure for how 

employers must respond to requests for flexible 

working arrangements. 

Employers are still required to respond to requests 

within 21 days. The new section 65A sets out what 

must be done in that 21 days, which can be: 

1. Accepting the request 

2. Discussing the request with the employee to reach 

a different agreement then what the employee 

originally requested 

3. Refusing the request. 

Further information about option 2 and 3 are provided 

below.

Sarah Swan EMPLOYMENT RELATIONS 

Reaching a different agreement 

If after a discussion with the employee where a 

different agreement has been reached between the 

parties, then the employer must set out the agreed 

change to the request and implement it. 

Refusal of a request 

The new process for refusing a request first requires 

employers to discuss the request with the employee 

and make genuine attempts to reach an agreement 

with the employee to make changes to the employee’s 

working arrangements to accommodate the reason for 

the request. 

After this step, employers can only refuse the request 

if: 

• the employer and employee could not reach an 

agreement 

• the employer had regard to the consequences of 

the refusal for the employee 

• the refusal is on reasonable business grounds 

Communicating reasons for refusal 

If an employer refuses the request, a written response 

must be provided that specifies the reasons for the 

decision. This must include the business ground on 

which the request was refused and how those grounds 

apply to the employee’s request. 

The amendments now require employers to set out 

that the employee has a right to challenge the refusal 

in the FWC. 

Challenging the refusal 

Previously, employees had no further avenue to pursue 

if they wished to dispute their employer’s refusal. 

From 6 June 2023, the FWC is now empowered to 

resolve disputes about requests for flexible working 

arrangements, where: 

• the dispute cannot be resolved in the workplace 

• the employer did not respond to the request within 

21 days 

• the employer did not give the employee a written 

response 

• the employer has refused the request and the 

employee says reasonable business grounds do not 

exist 

If a party to a dispute refers the dispute to the FWC, 

the FWC is required to deal with it by means other 

than arbitration (such as conciliation, mediation, 

making a recommendation or expressing an opinion). 

If the dispute remains unresolved, the FWC may then 

deal with the dispute by arbitration. 

The FWC can make the following orders: 

• if the employer did not respond in writing – an order 

that the employer refused the request 

• if the employer refused the request – an order 

about whether the grounds should be treated as 

reasonable business ground 

• if the employer has not requested or adequately 

responded – an order that the employer take further 

action that the FWC considers appropriate 

If the FWC is satisfied that there is no reasonable 

prospects of the dispute being resolved, the FWC can: 

• order the employer to grant the employee’s original 

request 

• order the employer to make changes to the 

employee’s working arrangements to accommodate 

the employee’s circumstances 

If an employer refuses to implement orders of the 

FWC, a civil remedy is available to an employee under 

the Act. 


TOP DROP 

MORNING RITUAL 

PASTRY STOUT 

Range Brewing 

MEXICAN LAGER 

Aether Brewing 

STATUS QUO PALE ALE 

Mountain Culture 

Beer Co. 

ME TIME 

Hazy IPA 


When it comes to stouts, 

I sit firmly in the imperial 

stout camp – as they’re 

brews that traditionally 

feature notes of roasted 

malt, dark chocolate and 

dark fruit with a good 

hit of bitterness. But life 

is boring if you don’t 

try different things, so I 

occasionally venture the 

way of a pastry stout, 

which are considerably 

sweeter, particularly when 

it’s from Range Brewing. 

This one is creamy, rich 

and decadent thanks 

to the addition of oats, 

Tahitian vanilla beans and 

toasted coconut. 

A new-world Mexican 

lager, brewed with malt, 

corn and agave of all 

ingredients. The agave 

introduces a malty aroma 

and a slight grainy taste 

with a hint of sweetness 

to it. As opposed to 

honey, agave won’t 

crystalize and maintains 

a smooth, liquid-like 

consistency. This is an 

exceptional brew with 

rounded mouthfeel and 

a crisp, clean taste that 

you expect from a quality 

lager. 

It’s easy to see how this 

took home gold in the 

2022 GABS Hottest 100 

Craft Beer people’s choice 

poll. Now in its 15th year, 

there were 311 breweries 

in the poll this year, with 

2,140 different beers 

attracting votes. More 

than 60,000 registered 

to vote, so that’s a fair 

audience judging the 

beer. It’s a classic pale – 

tropical fruit to the fore, 

delicate underlying light 

bitterness and a very, very 

subtle dank and resinous 

mouthfeel and aftertaste. 

It’s far from the status 

quo. 

Who doesn’t like a little 

‘me time’ and if I had an 

endless supply of this, I 

would spend the rest of 

my life in solitude. This 

was friggin’ incredible. First 

beer from Chur Brewing 

and it most certainly 

won’t be the last on the 

quality of this offering. 

This mosaic, single hop, 

hazy IPA celebrates my 

favourite hop (so I naturally 

expected to love it) but 

after a can it is bordering 

on infatuation. A beautiful 

big bowl of liquid mango, 

pine and stonefruit is 

all you need to get the 

party started, no need for 

friends.

TOP DROP 

WHITE IPA 

Revel Brewing 

DEMETER DDH NZ IPA 

Helios Brewing Company 

PEANUT BUTTER STOUT 


BUMBU XO 

Bumbu Rum Co. 

There’s a lot going on 

in this complex little 

brew, but it’s all good. It 

successfully melds two 

renowned beer styles 

to create a Belgian Wit 

hopped like an IPA. It 

is a marriage made in 

heaven. The result is this 

wonderful bitterness from 

the Pilsner malts with the 

orangey aroma and tang 

with hints of banana from 

the wheat, corn and oats. 

These guys are purveyors 

of liquid happiness. Every 

time I venture down their 

way, I know I am in for 

something special that 

will bring a smile to my 

dial. Their consistency 

in delivering great brews 

with that distinct Helios 

bitterness I have come 

to love never fails to 

disappoint. This rendition 

was a super fresh fruit 

bomb bursting with 

stonefruit and tropical 

fruit favours with a soft 

mouthfeel. 

This stout is so rich, sweet 

and decadent it can only 

be consumed in small 

quantities for mine. Share 

a can with a mate and 

you will both comment on 

how good it is and how 

you wish there was more. 

Have a can by yourself 

and you will feel like you 

have tucked into a jar of 

peanut butter and a block 

of dark chocolate drizzled 

with Tasmanian double 

cream in one sitting, 

polishing them all off solo. 

Don’t get me wrong, the 

aroma and taste is out of 

this world but perhaps at 

times you can have too 

much of a good thing. 

This special release is 

distilled and aged in 

Panama. Rich notes of 

roasted oak, coffee and 

vanilla, with sweet toffee, 

orange peel and a touch 

of spice. This XO is aged 

in bourbon barrels for 15 

to 18 years and selectively 

finished in white oak 

sherry casks to achieve a 

beautifully balanced and 

endlessly sippable rum. 

Leave the Coke in the 

fridge for this one. 


A CRAFTY BUNCH 

GOING BALLISTIC 

BALLISTIC BEER CO IS BACK BIGGER THAN EVER AND CONTINUING TO CREATE THE PERFECT 

ACCOMPANIMENT FOR SOAKING IN YOUR SURROUNDS AND MAKING MOMENTS INTO MEMORIES. 


Since the craft brewery was founded by two mates 

who played rugby together in 2016, Ballistic has 

earned a reputation for being one of Queensland’s 

most beloved and award-winning breweries, with over 

100 gold, silver and bronze medals to their name. 

So when the company unfortunately went into 

voluntary administration in January, it would be fair to 

say it sent shockwaves across the industry. Thankfully, 

existing shareholders and investors including 

Catchment Brewing Co swooped in to lend a helping 

hand and secure a thriving future for Ballistic. 

CEO at Catchment Brewing, Matt Newberry, said the 

community has been terrific in their support. 

“The regular customers are back enjoying the fresh 

new beers and the reinvigorated service via the 

teams in the venues. We are getting a lot of positive 

messages on social media and direct to the venues. 

“Everyone is essentially saying how grateful they 

are that the Ballistic brand was saved and that they 

are able to come back and get good food, beer 

and takeaways in our venues. Plus, it’s great that 

customers still have access to a wide range of our 

beers trading in over 2,800 of our retail bottle shop 

partners nationally.” he said.




A CRAFTY BUNCH


BALLISTIC HAS ALWAYS BEEN KNOWN FOR MAKING APPROACHABLE, INNOVATIVE 

AND WELL-BALANCED BEERS THAT EVERYONE CAN ENJOY... 

As the new owners, Catchment Brewing has made 

a lot of immediate changes including a reinvigoration 

of the board of directors, the CEO and the leadership 

team – all in the name of keeping Ballistic bustling and 

in business. 

Matt said they are working through filling other key 

roles in sales, marketing, brewing, manufacturing and 

venue management. 

“We have been around to all the Ballistic venues 

several times, met the teams and are working on 

plans for each of the five venues to reignite sales 

and marketing, customer activations and community 

events with our partner LaLa Groups marketing 

agency. 

“The main brewing facility at Salisbury is also back 

working at full production with fresh beer being 

brewed, canned and kegged every day to fill the high 

volume of orders we are receiving daily,” he said. 

One of Ballistic’s many claims to fame is their cruisy 

Reef range, which you will find scattered across 

Central Queensland tourist facilities like airlines, cruise 

ships and airports. Along with a chill Spotify playlist, 

the range includes Ballistic’s Reef Lager, Pale and 

Red Ale with 10 cents from purchase going towards 

conservation and restoration efforts along the Great 

Barrier Reef. 

Along with their Reef range being brewed in large 

volumes, Matt said their current focus is on providing 

the volumes required for Ballistic Brewing’s Hawaiian 

Hazy IPA and Pale Ale, plus their healthy low carb 

brother, Lo Ha Pale Ale. 

“We have a number of seasonal brews underway 

including the popular Mexican Hot Chocolate Stout, 

WaterMeLawn Watermelon Gose and a range of 

barrel aged beers being aged and blended for limited 

release. 

“From a retail point of view we will be running a 

lot of in store promotions to support our brands in 

the near future. We are also currently working on a 

brand extension for Ballistic. It is in its early phase of 

development but watch this space,” he said. 

Ballistic has always been known for making 

approachable, innovative and well-balanced beers that 

everyone can enjoy, so with the support of Catchment 

Brewing and adoring fans around Queensland, it is 

becoming very clear that is what they will continue to 

do. 

“Our values revolve around fostering and supporting 

our local community and the industry, striving for 

quality and excellence in our beers and in our venues, 

seeking continuous improvement in everything we do 

and providing authentic beer and experiences. 

“Our main focus is on communicating that Ballistic is 

back, bigger than ever and we are working through a 

range of community events to support the local fans of 

Ballistic. 

“Expect a lot of carpark events and activations, 

concerts and other exciting new initiatives including 

our ‘Hops to Harmony’, which is a hugely popular 

brewery choir concept that has been activated and 

loved by our other breweries,” Matt said. 



BUILT BY 

MATESHIP 

FROM A COASTAL GARAGE OPERATION TO ONE 

OF AUSTRALIA’S MOST POPULAR INDEPENDENT 

BEER COMPANIES, YOUR MATES IS CONTINUING 

TO FOSTER CRACKING BEER AND MATESHIP WITH 

THEIR NEWEST ENDEAVOURS. 


Since we last caught up with the Sunny Coast 

brewery last year they have been busy rejuvenating 

a traditional bowls club that was going under and 

turning it into the Your Mates BowlsPub – which is 

definitely not your usual bowlsy. 

After officially opening its doors in February, the 

second addition to Your Mates’ venues combines 

the excellent beers, food and lively entertainment 

the brewery has become known for – with the 

added fun of barefoot bowls and lawn games in a 

family-friendly atmosphere. 

When asked about what else they have been up 

to, marketing co-ordinator of the brewery, Rob 

Naylor, he said there is always a heap going on at 

Your Mates 

“We’ve been working through the expansion of 

our production facility, with new tanks and a new 

canning line massively improving our production 

capacity and efficiency. 

“On the retail side, we’ve just expanded the 

capacity of the BrewPub with a new events space 

– The Dreggs were our first band to christen it.




“The BowlsPub has been building a really solid 

following up in Cooroy and we’re looking forward 

to holding the first charity event there for our new 

not-for-profit, The Mateship Foundation, on 2 June. 

“The Mateship Foundation is a big thing for us, 

allowing us to really connect with and support our 

local community through targeted charity support,” 

he said. 

Founded by a few mates over a couple of beers, 

The Mateship Foundation was created by Your 

Mates to foster positive social change and 

championing mateship, inclusivity and sustainability 

through actively contributing and engaging with 

local communities. 

SINCE THEN, YOUR MATES HAS HELPED 

RAISE OVER $150,000 FOR LOCAL AND 

QUEENSLAND BASED CHARITIES SUCH 

AS REEF CHECK AUSTRALIA... 


The foundation was unofficially launched by in 

2019 with its first ‘Meats with Mates’ luncheon 

event. Since then, Your Mates has helped raise 

over $150,000 for local and Queensland based 

charities such as Reef Check Australia, Young 

Veterans, Surfrider Foundation Australia and LIVIN 

through event fundraising and direct donations. 

Rob said they are super proud of their connection 

with the community and both of their Your Mates 

venues, including The BrewPub at Warana and 

The BowlsPub in Noosa Hinterland. 

“We are getting stacks of 5-star Google ratings 

for our tasty selection of craft beers, including our 

rotating limited releases and our cracking food. 

“There’s always something happening at both 

venues with our weekly specials and events – we 

usually have a major event on at each venue every 

month.


“We were super stoked to have The Jynx House in 

addition to The Vanns and Sons of the East at The 

BrewPub. We also have The Charity Super Roll for the 

Mateship Foundation on 2 June. 

“Our other venue, the Bowlsy, also has barefoot bowls 

and lawn games every day, making it a fantastic family 

friendly option,” he said. 

Born on the Sunshine Coast in 2013, the Your Mates 

story began with two mates, Matt Hepburn and 

Christen McGarry. While discussing how they struggled 

to find a beer brand they could connect with, the pair 

came up with the idea for an independent brewery that 

was non-intimidating for the social beer drinker. 

One of the brewery’s most recognisable and charming 

aspects is their collection of beers, as each can 

features a character representing a different aspect 

of the Australian outdoor lifestyle. Currently, the Your 

Mates core collection includes their Larry Pale Ale, 

Sally IPA, Eddie Session XPA, Donnie Dark Ale and 

Tilly Ginger Beer. Rob said they are always working 

on some new beer options and new additions to their 

family of brews. 

“Our GABS beer this year is a White Chocolate and 

Macadamia Stout, plus we have a Rum-Barrel aged 

stout which is a collab with another Sunny Coast local 

producer – our mate at Sunshine and Sons Distillery. 

“We’re really relatable, coming from humble roots of 

two friends who just wanted to brew good beer and 

have good times with their mates. 

“Good beers, good mates and bloody good times 

have always been at the heart of the brand and always 

will be,” Rob said. 


A CRAFTY 

BUNCH 

W H Y N O T S T O C K & S U P P O R T 

4 Hearts Brewing 

The first brewery to open its doors in 

Ipswich in over 100 years, 4 Hearts’ 

brew masters are committed to 

premium local ingredients and 

profound taste. Preservative free and 

all natural they use the highest quality 

ingredients to consistently deliver a 

tasty beer every brew. Our core range 

features modern spins on traditional 

brews while our ever growing range 

of seasonal beers takes things to 

more adventurous levels, utilising 

local seasonal produce as inspiration 

(honey, rosella or carrots anyone…?). 

0439 439 710 

4heartsbrewing.com 

Ballistic Beer Co. 

At Ballistic we have a simple theory. 

Fresh beer is the best beer. That’s 

why we brew in small batches, more 

frequently, and store it cold so you get 

the same blast of flavour our brewers 

do. Our pale ales, lagers, IPAs, sours 

and special releases will blow away 

the traditional ideas and expectations 

of what beer should be. 

Set in an old World War II 

ammunitions factory in the historic, 

industrial suburb of Salisbury, Ballistic 

HQ is home to a team of innovative 

brewers who believe everyone should 

have the chance to enjoy a well 

crafted, quality beer. 

(07) 3277 6656 

ballisticbeer.com 

Helios Brewing Company 

Helios is the sun god of Greek myths. 

Each morning the rising sun marks 

Helios’ crossing over into the mortal 

world, driving a chariot drawn by wild 

horses that only he can control. Helios 

Brewing Company harnesses the 

sun’s power to sustainably create craft 

beer. Our brewing infrastructure has 

been custom-designed to maximise 

energy and water efficiency, minimize 

waste and our carbon-footprint 

while capitalising upon Queensland’s 

renewable natural resources. We brew 

beers that are malt-forward, balanced, 

and intense using only the best 

ingredients, impeccable techniques 

and sustainable practices. 

(07) 3392 9739 

heliosbrewing.com.au 


Slipstream Brewing 

Slipstream Brewing is an 

independently owned brewery based 

in Brisbane. We are a small but 

passionate team producing some of 

the most accessible and sessionable 

craft beers in Australia. We’re the 

missing gap between bland beer and 

wanky beer, our beers hit the bullseye, 

brewed with nothing but pure flavour 

in mind. Hops are the heroes and 

we milk them for all their worth. We 

love the freshness, juiciness, the zing 

and the zest. One sip, it tastes so 

good – capture that feeling and fill the 

fridge with it. Beer is the last thing you 

should settle on, so come and get 

caught in Slipstream. 

(07) 3892 4582 

slipstreambrewing.com.au 

Burleigh Brewing Co 

Founded in 2006 by Peta and Brennan 

Fielding, Burleigh Brewing was one of 

the first independent craft breweries in 

QLD. Now celebrating 15 years of the 

brand, Burleigh Brewing has upgraded 

their Taphouse in Burleigh Heads, won 

countless awards for both business 

and beer (a testament to their shared 

and individual strengths), grown to a 

team of 70, and in their own humble, 

hard-working way, helped transform 

the Gold Coast’s craft brewing scene 

into one of the most vibrant and 

thriving in the country. 

(07) 5593 6000 

burleighbrewing.com.au 

Terella Brewing 

Terella means “Little Earth”, and 

we’re building our vision of a dream 

brewery, drawing inspiration from 

science, a serious love of beer, and our 

connection to the local land. 

We’ve planted ourselves in North Arm, 

a rural setting between the hinterland 

and farms of the Sunshine Coast, 

surrounded by crops and free roaming 

cattle. Our concept is based on a 

sustainable cycle, producing what we 

need and using what we produce. 

22 rotational taps and a new exciting 

beer released every week! Pushing 

the limits of Hops and Grains to 

produce quality small batch brews for 

enjoyment. 

0492 929 357 

sales@terellabrewing.com.au 

terellabrewing.com.au

Q U E E N S L A N D L O C A L S 

A CRAFTY 

BUNCH 

Your Mates 

Your Mates isn’t just a brand, it’s 

a lifestyle. Drinking good beer with 

good mates and having a bloody 

good time. We believe these simple 

pleasures are much sweeter with a 

good beer in hand. Mateship is our 

founding principle, it’s why we exist 

and encompasses everything we do. 

Our beers are represented by a few 

legendary characters we’ve all met 

in our lives, with distinct personalities 

matching their flavour styles. Our vision 

is to inspire mateship through great 

beers, and our mission is to build 

an inclusive beer community at our 

brewery on the Sunshine Coast, our 

beautiful backyard in Queensland and 

beyond! 

0456 492 889 

yourmatesbrewing.com 

Felons Brewing Co 

Founded by Brisbane locals, Felons 

Brewing Co. is a modern-day brewery 

proudly positioned on the banks of the 

Brisbane River. Our brewery is nestled 

down under the Story Bridge, within 

Howard Smith Wharves. We truly 

believe that beer is what binds us all 

to this great part of the world and as 

proud brewers, we believe in brewing 

with passion and freedom. 

07 3188 9090 

felonsbrewingco.com.au 

Fortitude Brewing Co 

Fortitude Brewing Co delivers you 15 

taps of fresh beer locally produced 

in our Tamborine Mountain Brewery. 

Enjoy a day trip up the mountain and 

visit our team for the best fresh pizza 

and tasting paddles. 

07 5545 4273 

fortitudebrewing.com.au

W H Y N O T S T O C K & S U P P O R T 

A CRAFTY 

BUNCH 

Brisbane Brewing Co. 

Brisbane’s longest-running 

independent brewery, familyowned 

and serving award-winning 

beer since 2005. Our beers are 

brewed to suit the climate, bringing 

people who love to explore the 

world and locally made craft beer 

together. Welcoming and friendly, 

unpretentious, and easy going, 

enjoy on hot summer or cool sunny 

winter day, “The Brisbanest Beer”. 

(07) 3891 1011 

brisbanebrewing.com.au/wholesale 

Revel Brewing Co. 

We are proud to be one of 

Queensland’s best independent 

breweries consistently producing 

Australian & International award 

winning beers. 

Bringing brewing back to Bulimba 

where the original Eagle Brewery 

resided in 1883 and the essence of 

QLD brewing began. Our beers are 

bursting with flavour and personality 

whilst possessing drinkability for 

everyone. 

Come and be a part of the Revel-ution! 

Matthew Flexman 

matt@revelbrewingco.com.au 

Boiling Pot Brewing Co. 

Everything we do at Boiling Pot 

Brewing Co. is influenced by our 

birthplace, Noosa, with all its beauty, 

nature and damn fine beer-drinking 

weather. 

We named the brewery in honour of the 

first headland in Noosa National Park, 

Boiling Pot, if you know it, you know it. 

If we could bottle the feeling you get at 

Boiling Pot, it’d be a bestseller. 

At Boiling Pot, we take what we do 

seriously but we know we’re not 

saving the world. Our mission is 

simple: to make life that little bit better 

for beer drinkers, one beer at a time. 

#cheerseverybody 

(07) 5449 8360 

boilingpotbrewingco.com.au 



Aether is more than just a 

brewery or just some beer. It is an 

expression of creativity, innovation 

and quality which is hand crafted 

by a team who treat each other as 

family. We are driven by our shared 

unrelenting passion for what we 

do and the dedication we have for 

great beer shows in each and every 

beer that leaves our home in the 

North of Brisbane. From our multiple 

award winning core range to our 

highly anticipated seasonal releases, 

we create a beer for every taste. 

1800 325 013 

aetherbrewing.com.au 

The Catchment Brewing Co 

Catchment Brewing Co, located in 

a beautiful art deco building in West 

End, is a fully functioning brewery, 

bar and restaurant and your one stop 

shop for all things craft beer, awesome 

food and functions. 

Whether sampling the medal winning 

core range beers named after iconic 

streets in the local catchment or the 

seasonal smash hits that will amaze 

you, it’s well worth a visit for a taste of 

West End. 

Catchment Brewing Co - For locals, 

by locals, everywhere. 

(07) 3846 1701 

bookings@catchmentbrewingco.com.au 

catchmentbrewingco.com.au 

Granite Belt Brewery 

Granite Belt Brewery is a small batch 

brewery with a passion for creating 

unique, full flavoured beers that are 

perfect for every occasion. Our beers 

are made purely... to be enjoyed. 

We brew and bottle everything onsite 

in Stanthorpe on the Granite Belt, 

and it is all available for wholesale 

distribution. 

(07) 4681 1370 

granitebeltbrewery.com.au

Paul St John-Wood PUB TALK 

GAME TIME 

Despite the challenges of a mid-week event it is great 

to see so many hoteliers advertising promotions to 

lure patrons off their couches and into the pubs for 

the State of Origin Series – discounted beverages 

until first try scored, footy food menus, complimentary 

bar snacks, merchandise giveaways and major prize 

draws! I hope all games are a great success at your 

venue. 

Bundaberg Region Hoteliers Meeting 

On Tuesday 13 June the QHA will host a publican’s 

lunch for hoteliers and their key staff from around the 

Bundaberg Region. The lunch will feature discussions 

and business development presentations from a 

range of QHA staff and corporate partners. PFD Food 

Services will again generously showcase their products 

and provide a delicious lunch for all attendees, and 

of course our beverage partners will ensure everyone 

remains well hydrated throughout. Details of the lunch 

have been sent to all venues in the Bundaberg Region 

and you still have time to register your attendance. 

QHA & TAB Toowoomba Race Day 

Thank you to the hoteliers, their staff and key industry 

partners who turned out to support the QHA & TAB 

Race Day at the Toowoomba Turf Club in April. The 

event attracted over 350 guests who all enjoyed the 

hospitality and networking that accompanies the Race 

Days. The event is sure to be a fixture on the calendar 

in the Darling Downs going forward. 

Reminder of remote self-exclusions for gambling 

Licensees are reminded that remote self-exclusions 

can only be requested through government funded 

gambling help services and when the request is made 

with the completed remote self-exclusion authority 

and identification form, exclusion form 3A, a clear 

digital photo of the person along with a copy of their 

photo identification, then they must be accepted and 

implemented at your venue. Following a receipt of 

the aforementioned documentation from a gambling 

help service, the venue is then required to complete 

and return exclusion form 3B to the individual and 

to the gambling help service via email and then 

complete form 3G – register of excluded persons. If 

a venue receives a request for exclusion which does 

not contain all of the necessary documentation, or 

the request is made from a third party which is not a 

gambling help service then the venue is not required to 

accept the exclusion at that point. 

Combined Hoteliers and GM’s Meeting – Cairns 

In May, QHA held a combined Hotelier’s (QHA General 

Division Members) and GM’s (QHA Accommodation 

Division Members) in Cairns for operators from around 

the region. Thank you to all who attended the event – 

the feedback has been very positive! Thank you to all 

keynote speakers for their invaluable insights and to 

all of the QHA Partners who supported the successful 

event. 


WINE 

CLARE VALLEY’S KILLER DROP 

KILIKANOON OWES ITS PHILOSOPHY TO FOUNDER KEVIN MITCHELL, HIS FATHER MORT AND THEIR FASCINATION WITH 

TERROIR. THIS PHILOSOPHY HAS BECOME ENSHRINED IN THE WAY THEIR WINEMAKING TEAM CRAFTS VIBRANT WINES 

WITH DISTINCT REGIONAL AND VARIETAL DEFINITION. 


The diurnal temperature variation, hot days and cool 

nights, in Clare Valley is key to creating powerful and 

elegant wines, beautifully balanced with ripe fruit, 

natural acidity, tannin and oak. 

Despite covering a relatively small area, the numerous 

sub regions of the valley exhibit individual microclimates 

that particularly favour Riesling, Shiraz, 

Cabernet and Grenache, while altitude variation from 

300m to 600m results in vastly different terroir. 

Mr. Killerman lived in a humble tin shed in the hills 

behind Kilikanoon. He foraged through the Clare 

Valley for his meals, finding wild rabbit and many other 

gourmet treats. 

Kevin Mitchell’s father Mort respected this man from 

the bush, as they both knew the secrets of the rich 

landscape. Killerman’s Run reflects the rich landscape 

and being at one with the environment by sourcing 

and blending wines from right across the Clare Valley 

into a seamless, natural and uncompromising wine.

TASTING NOTES 

KILLERMANS RUN 

Pinot Gris 2022 

A classic, dry 

style Pinot Gris. 

Rich in flavour of 

crisp melon that 

is layered over 

ripe lemon and 

lime zest. The 

rich flavours are 

balanced by a full 

palate that is driven 

by a firm core of 

fruit. Fine oyster 

shell minerality 

structures the finish 

and lingers. 


Shiraz 2020 

Elegant red-fruited aromas 

with hints of cherry, anise 

and mixed spices. 

Dense flavours of red and 

dark fruits, blackberry, 

sweet plums and a 

peppery spice. The core 

is concentrated and 

focused, with a long and 

savoury finish supported 

by fine oak tannin. A 

medium bodied shiraz 

with flavour and finesse. 


GSM 2020 

Red currents, 

musk lolly and 

light cedar-spice. 

Great balance 

and mouth feel 

with red forest 

fruit, dark cherries 

and a little five 

spice with a long 

and vibrant cherry 

and plum finish.

TRADE DIRECTORY 

INSURANCE | RISK MANAGEMENT | CONSULTING 

Your trusted advisor, helping you identify the risks your 

business faces and finding the right insurance solution to 

protect the future of your business. 

Call: 1800 240 432 

www.ajg.com.au 

LIVE SPORT IN VENUES 

Foxtel Business delivers the magic of sport to venues – 

bringing people together, entertaining them and contributing 

to a boost in trade. And with over 50 live sports, there’s 

something for everyone. Serve your customers the best 

sporting action with Foxtel. 

P: 1300 761 056 www.foxtel.com.au/venues 

TURBOFAN 

COOK AND HOLD WITH 

ABSOLUTE CONFIDENCE 

MARKET LEADING BRANDS IN EQUIPMENT 

No matter the size, shape or demands placed on your 

business, we have the ability to deliver equipment that is 

functional, adaptable and reliable, Turbofan, Waldorf, Waldorf 

Bold, Cobra, Convotherm, FastFri, Merrychef. 

P: 1300 268 798 E: info@moffat.com.au 

Service department: 1300 264 217 

STODDART 

Stoddart are one of Australia’s leading manufacturers and 

importers of a large range of world leading equipment for 

food service and bar applications. 

Darrin Miller 

P: 0417 867 979 E: dmiller@stoddart.com.au 

stoddart.com.au 

QHA 

MEMBER 

OFFER 


BUPA 

Refer your colleague to your Bupa 

health cover plan and get rewarded 

with a $100 e-gift card*. Plus get 9% 

monthly corporate discount when 

quote ID 2139463. *T&Cs apply. 

Call 1300 662 074, 

E: sales@bupa.com.au 

www.bupa.com.au/corporate/qha 

UNIQUELY CREATIVE IDEAS 

FOR YOUR BUSINESS 

We go above and beyond, whether 

it’s looking at an advertising campaign 

or a promotional concept. We 

develop creative solutions to grow 

your business. 

E: ideas@horseandwater.com.au 

www.horseandwater.com.au 

CITY PROPERTY SERVICES 

Over 25 years of commercial cleaning 

services | Triple certified Quality 

assured | EcoClean Certified using 

environmentally friendly products. 

Get 2 weeks free with any 12 

month contract when mentioning 

this advert. P: 1300 630 636 

citypropertyservices.co

TRADE DIRECTORY 

ADVERTISING & 

PROMOTION 

LEADING PUB AND HOTEL LAWYERS IN QUEENSLAND 

Mullins’ hospitality team has unrivalled experience in the liquor 

and gaming sector, developed over 40 years. From greenfield 

applications and integrated developments to liquor and 

gaming compliance and employment advice - we are your 

one-stop-shop to ensure the best outcomes for your hotel. 

Curt Schatz, Managing Partner | Direct: 07 3224 0230 

Email: cschatz@mullinslawyers.com.au 

mullinslawyers.com.au 

For more information on 

advertising and promoting your 

business in the QHA REVIEW 

contact Simon Cross. 

qhareview@qha.org.au 

or 0413 698 630 

HOLDING REDLICH 

Full range of commercial legal services 

to assist the liquor and gaming 

industry, including all Liquor/Gaming 

applications and advisory, WHS, 

employment and property services. 

Robert Lyons 

P: 07 3135 0559 

E: Robert.Lyons@holdingredlich.com 

www.holdingredlich.com 

ELECTRICA SOUND & VISION 

Trust the experts in CCTV, alarms 

and digital signage. Get the 

competitive edge with the latest 

Audio Visual equipment, LED screens 

and music systems. Upgrade using 

our easy payment solutions. 

P: 0411 799 914 

darren@electrica.net.au 

www.electrica.net.au 

SCIENTIFIC GAMES 

This new generation of exciting game 

content draws on the strength of 

Scientific Games to create one of 

the most dynamic game libraries 

in the market. 

P: 07 3458 9180 

www.sggaming.com/australia 


QHA PARTNERS & CORPORATE MEMBERS 

QHA PARTNERS AND CORPORATE MEMBERS ARE VALUED PREFERRED SUPPLIERS TO THE QUEENSLAND HOTEL INDUSTRY. THE 

BUSINESSES LISTED IN THIS DIRECTORY ARE KEEN SUPPORTERS OF HOTELS IN QUEENSLAND AND THE QHA ENCOURAGES MEMBER 

HOTELS TO UTILISE THEIR PRODUCTS AND SERVICES. IF A BUSINESS WISHES TO FIND OUT HOW TO BECOME A QHA PARTNER OR 

CORPORATE MEMBER, PLEASE CALL DAMIAN STEELE, QHA DEPUTY CHEIF EXECUTIVE ON (07) 3221 6999. 


ACCOUNTING/ TAX 

BDO Australia 

Ph: 07 3237 5999 

bdo.com.au 

HLB Mann Judd - 

Chartered Accountants 

Ph: 07 3001 8800 

hlb.com.au 

Prosperity Advisers QLD 

Ph: 07 3007 1971 

prosperity.com.au 

SW Accountants 

& Advisors 

Ph: 07 3085 0888 

sw-au.com 

Quantaco 

Ph: 02 8346 6000 

quantaco.co 

Clarity Management 

Ph: 3058 9732 

claritymg.com.au 

Hotel Accountants Pty Ltd 

Ph: 07 5560 8988 

hotelaccountants.com.au 

McGrathNicol 

Ph: 07 3333 9800 

mcgrathnicol.com 

ARCHITECTS / REPAIRS 

REFURBISHMENT/ 

RECONSTRUCTION / 

CONSTRUCTION 

Ashley Cooper 

Construction 

Ph: 07 3142 5915 

ashleycooper.com 

BSPN Architecture 

Ph: 07 3851 9100 

bpsn.com.au 

Open Projects 

Ph: 1800 461 421 

openprojects.com.au 

Paynters - Design & 

Construction 

Ph: 07 3368 5500 

paynters.com.au 

Rohrig Constructions 

Ph: 07 3257 4411 

rohrlg.com.au 

Caughley & Co 

Ph: 0434 549 242 

caughleyco.com.au 

Imagination Play 

Ph: 07 3088 6077 

imaginationplay.com.au 

IQ Construct 

Ph: 3667 8202 

iqcontruct.com.au 

Urban Play 

Ph: 07 3256 0554 

urbanplay.com.au 

BEVERAGES 

Accolade Wines 

Ph: 07 3252 7933 

accolade-wines.com 

Brown-Forman 

Australia P/L 

Ph: 07 3010 2000 

brown-forman.com 

Campari Australia Pty Ltd 

Ph: 07 3253 1801 

camparigroup.com.au 

Carlton & United 

Breweries 

Ph: 07 3666 4104 

cub.com.au 

Coca-Cola Europacific 

Partners 

Ph: 13 26 53 

ccamatil.com 

Coopers Brewery 

Ph: 07 3275 3732 

coopers.com.au 

CUB Premium Beverages 

Ph: 07 3666 4104 

cub.com.au 

Diageo 

Ph: 07 3257 0800 

diageo.com 

Diablo Co 

Ph: 0400 696 192 

diabloco.com.au 

Lion 

Ph: 07 3361 7400 

lionco.com 

Liquid Specialty 

Beverages 

Ph: 07 5440 2006 

liquidsb.com.au 

Pernod-Ricard Australia 

Ph: 07 3340 5471 

pernod-ricard.com 

Red Bull Australia 

Ph: 02 9023 2892 

redbull.com.au 

Samuel Smith & Son 

Ph: 07 3373 5777 

samsmith.com 

Southtrade International 

Ph: 07 3085 7418 

southtradeint.com.au 

Treasury Wine Estates 

Ph: 03 9685 8000 

treasurywineestates.com 

Your Mates Brewing Co. 

Ph: 07 5329 4733 


4 Hearts Brewing 

Ph: 07 3281 1004 

admin@4heartsbrewing.com 

www.4heartsbrewing.com 

Heads of Noosa Brewing Co. 

Ph: 0401 399 625 

headsofnoosa.com.au 

BUILDING SUPPLIES 

& SERVICES 

Bunnings 

Ph: 07 3452 5725 

bunnings.com.au 

Urban Play 

Ph: 07 3256 0554 

urbanplay.com.au 

EDUCATION, TRAINING 

& EMPLOYMENT 

Best Security - 

Security & Training 

Ph: 07 3212 8460 

bestsecurlty.net.au 

Find a Chef Pty Ltd 

Ph: 0431 376 689 

findachef.net.au 

Frontier Leadership 

Ph: 0423 097 246 

frontierleadership.edu.au 

Federation Academy 

Ph: 0423 097 246 

federationacademy.edu.au 

Prime Effect 

Ph: 0406 500 171 

primeeffect.com.au 

MEGT 

Ph: 0409 896 503 

megt.com.au 

Sero Institute 

Ph: 1800 206 010 

seroinstitute.edu.au 

TAFE Queensland 

Ph: 1300 308 233 

tafeqld.edu.au 

Tribe Workforce Solutions 

Ph: 07 3238 0808 

tribeworkforce.com.au 

The Kingsmen 

Ph: 0410 416 655 

thekingsmen.net.au 

Zenith Hospitality Staffing 

Solutions 

Ph: 07 3002 4000 

zenithhospitality.com 

ENERGY GAS/POWER 

BOC Limited 

Ph: 07 3212 4135 

boc.com.au 

TransTasman 

Energy Group 

Ph: 1300 118 834 

tteg.com.au 

Spinifex Energy 

Ph: 0419 108 638 

spinifexenergy.com.au 

Sun Flux Solar Australia 

Pty Ltd 

Ph: 0421 082 828 

sunfluxsolar.com.au 

FINANCES, BANKING, 

INSURANCE & 

INVESTMENTS 

BDO Australia 

Ph: 07 3237 5999 

bdo.com.au 

Commonwealth Bank of 

Australia 

Ph: 0476 824 307 

CommBank.com.au 

Gallagher Insurance 

Brokers 

Brisbane: 07 3367 5000 

Nth QLD: 07 4753 5311 

Toowoomba: 07 4639 7102 

ajg.com.au 

Shift 

Ph: 0498 137 007 

shift.com.au 

Green Finance Group 

Ph: 0457 883 700 

greenfinancegroup. 

com.au 

Waratah Debt Capital 

Ph: 0448 681 783 

waratahmanagement. 

com.au 

Westpac Banking 

Corporation 

Ph: 0438 701 195 

westpac.com.au 

Banktech 

Ph: 1800 080 910 

banktech.com.au 

BUPA - health insurance 

Ph: 134135 

(quote ID 2139463) 

bupa.com.au 

CTB & Co (Cooking the Books) 

Ph: 1300 911 282 

cookingthebooks.com 

Marmalade 

Ph: 0407 040 733 

withmarmalade.com.au 

Trinitas Australia Pty Ltd 

Ph: 1300 836 025 

trinitas3.com.au 

FOOD & ASSOCIATED 

BUSINESSES 

Bidfood Australia Limited 

Ph: 0434 939 134 

bidfood.com.au 

PFD Food Services 

Ph: 131 733 

pfdfoods.com.au 

Simon George and Sons 

Ph: 07 3717 1400 

simongeorge.com.au 

CTB & Co 

(Cooking the Books) 

Ph: 1300 911 282 

cookingthebooks.com 

Food and Agribusiness 

Network 

Ph: 0419 651 157 

foodagribusiness.org.au 

The Entertainment Group of 

Australia Pty Ltd 

Ph: 0413 035 482 

entertainment.com.au 

FURNITURE SUPPLY 

Table Top Innovations 

Ph: 07 5532 7191 

tabletopinnovations.com.au 

SlumberCorp 

Ph: 07 3892 7477 

slumbercorp.com.au 

GAMING AND RACING 

Ainsworth Game 

Technology P/L 

Ph: 07 3209 6210 

ainsworth.com.au 

Aristocrat Leisure 

Industries 

Ph: 07 3727 1600 

aristocrat.com.au 

IGT 

Ph: 07 3890 5622 

igt.com.au 

Konami Australia 

Ph: 02 9666 3111 

konamiaustralia.com.au 

Light & Wonder 

Ph: 02 9773 0299 

explore.lnw.com 

MAX 

Ph: 0436 839 857 

max.com.au


Odyssey Gaming Services 

Ph: 07 3087 3300 

odysseygaming.com 

PVS Australia Pty Ltd 

Ph: 03 8671 1900 

pvsoz.com.au 

Simtech 

Ph: 07 5596 6993 

simtechcreations.com 

Keno 

(The Lottery Corporation) 

Ph: 07 3001 9300 

thelotterycorporation.com 

TAB 

Ph: 1800 823 888 

tab.com.au 

UTOPIA Gaming Systems 

Ph: 1800 200 201 

utopiagaming.com.au 

HOSPITALITY 

CONSULTANTS 

AHS Hospitality 

Ph: 07 5512 6143 

ahshospitality.com.au 

DASK Entertainment 

Group Pty Ltd 

Ph: 0452 640 418 

daskentertainment.com.au 

DNS Specialist Services 

Ph: 0433 906 809 

dnsspecialistservices.com.au 

DWS Hospitality Specialists 

Ph: 07 3878 9355 

dws.net 

Lighthouse Safety & 

Compliance 

Ph: 0422 669 631 

lighthousesafety.com.au 

Logic Hospitality 

Ph: 07 5520 3957 

logichospitality.com.au 

Nightlife - Music & Video 

Freecall: 1800 679 748 

nightlife.com.au 

Pro Score - Sporting 

Promotions 

Ph: 0431 366 800 

proscore.com.au 

Rooks Entertainment 

Ph: 07 4068 8633 

rooks-entertainment.com.au 

HOTEL & BAR SUPPLIES 

BOC Limited - Gas/ 

Reticulation Supply 

Ph: 07 3212 4322 

boc.com.au 

Reward Hospitality 

Ph: 07 3341 5929 

rewardhospitality.com.au 

Stoddart 

Ph: 0437 576 447 

stoddart.com.au 

HOTEL BROKERS / 

REAL ESTATE / 

PROPERTY VALUERS 

Off Market Hotels 

Chris Cameron 

Ph: 0477 271 875 

offmarkethotels.com.au 

Power Jeffrey & Co - 

Hotel Brokers 

Ph: 07 3832 6000 

powerjeffrey.com.au 

CRE Brokers 

Ph: 07 5371 0165 

crebrokers.com 

HTL Property 

Ph: 02 8016 3810 

htlproperty.com.au 

JLL 

Ph: 07 3231 1311 

jll.com.au 

QHA PLATINUM PARTNERS 

QHA DIAMOND PARTNERS 

QHA GOLD PARTNERS 

Morph Consulting Services 

Ph: 0438 758 847 

morph-consulting.com 

Nuvho 

Ph: 07 3357 9951 

nuvho.com 

Professional Hospitality 

Ph: 07 3160 8132 

professionalhospitality. 

com.au 

Prostaff Events Pty Ltd 

prostaffevents.com.au 

HOTEL ENTERTAINMENT 

LEGAL 

Mullins 

Ph: (07) 3224 0222 

mullinslawyers.com.au 

Holding Redlich 

Ph: 07 3135 0500 

holdingredlich.com 

HopgoodGanim Lawyers 

Ph: 0419 762 469 

hopgoodganim.com.au 

K&L Gates 

Ph: 0416 131 543 

klgates.com 

BDO Australia 

BSV 

CashZone 

Daily Press 

H&L Australia 

QHA SILVER PARTNERS 

Off Market Hotels 

Prosperity 

Advisers QLD 

PVS Australia 

Simon George & Sons 

Tanda 

Trans Tasman 

Energy Group 

UTOPIA Gaming 

Systems 

Your Mates Brewing 

Company 

Fox Sports 

Ph: 0403 061 412 

foxsports.com.au 

Foxtel for Business 

Ph: 1300 720 630 

austar.com.au 

Sky Channel 

Ph: 07 3228 6344 

Freecall: 1800 251 710 

skychannel.com.au 

Stan Sport 

Ph: 0416 208 417 

stan.com.au/sport/venues 

LIQUOR 

BUYING GROUPS 

Bottlemart 

Ph: 1300 733 504 

bottlemart.com.au 

Independent Liquor 

Group 

Ph: 07 3713 2751 

ilg.com.au 

Liquor Legends 

Ph: 07 3107 7422 

liquorlegends.com.au 

Best Security 

BOC Limited 

BSPN Architecture 

Chewzie Table 

Ordering 

Coopers Brewery 

Command 51 

Diablo Co 

Grayza 

Green Finance Group 

HLB Mann Judd 

QHA BRONZE PARTNERS 

Liquid Specialty 

Beverages 

MSL Solutions 

Odyssey Gaming 

Services 

Open Projects Group 

Operandio Pty Ltd 

Paynters 

Platypus Print 

Packaging 

Power Jeffrey and 

Company 

Quantaco 

Rohrig Constructions 

Red Bull Australia 

Secure Access I.T. 

Shift 

Simtech 

Southtrade 

International 

Stan Sport 

SW Accountants 

& Advisors 

Waratah Debt Capital 



APPROVED 

MANAGER’S 

LICENCE 

RESPONSIBLE MANAGEMENT 

OF LICENSED VENUES 

TRAINING 

LIQUOR 

WHOLESALE GROUPS 

ALM (Australian Liquor 

Marketers) 

Brisbane: 07 3489 3600 

Townsville: 07 4799 4022 

Cairns: 07 4041 6070 

almliquor.com.au 

Your Mates Brewing Co. 

Ph: 07 5329 4733 


4 Hearts Brewing Co. 

Ph: 0428 236 436 

4heartsbrewing.com 

MEDIA / MARKETING 

Daily Press 

Ph: 0412 224 969 

dailypress.com.au 

POINT OF SALE / 

PAYMENTS 

Hikvision Digital Technology 

Ph: 1300 976 305 

hikvision.com 

Lotus Commercial Pty Ltd 

Ph: 1300 653 536 

lotusfilters.com.au 

Luxxe Outsourced Hotel 

Services 

Ph: 03 8761 9156 

luxxe.com.au 

Security Registers 

Ph: 0452 363 166 

securityregisters.com.au 

Tru Security Services 

Ph: 0452 377 662 

trusecurity.com.au 

SUPERANNUATION 

HOSTPLUS 

Ph: 1300 467 875 

hostplus.com.au 

Security Registers 

Ph: 0452 363 166 

securityregisters.com.au 

Smart Parking Limited 

Ph: 0421 155 972 

smartparking.com 

Vix Vizion Pty Ltd 

Ph: 0413 026 918 

vixvizion.com 

Whats Doing App 

Ph: 0404 561 895 

whatsdoingapp.com 

TRANSPORT 

A.P. Eagers Limited 

Ph: 07 3109 6731 

apeagers.com.au 

“HONESTLY THE BEST TRAINING 

SESSION! FUN AND LIGHT-HEARTED 

WHILE BEING VERY INFORMATIVE AND 

KNOWLEDGEABLE. THANKS, QHA.” 

OTHER COURSES OFFERED: 

Online RSA/RSG Training 

Gaming Nominee Training 

Employment Relations Training 

Employment Relations Webinar 

Responsible Management of Licensed Venues 

Training is a mandatory training requirement 

for those applying for a liquor licence, and 

applicants for an Approved Manager’s Licence. 

Training is offered face to face at regional 

centres throughout Queensland. 

For more information please contact the 

QHA Training Centre 

Ph: 07 3221 6999 Fax: 07 3221 6649 

Email: training@qha.org.au 

Web: www.qha.org.au 

CashZone 

Ph: 0466 148 752 

cashzoneatm.com.au 

H&L Australia Pty Ltd 

Ph: 0407 975 411 

hlaustralia.com.au 

MSL Solutions 

Ph: 0448 134 625 

mslsolutions.com 

Banktech 

Ph: 1800 080 910 

banktech.com.au 

Bepoz Retail Solutions 

Ph: 1300 023 769 

bepoz.com.au 

Harris Data Systems 

Ph: 07 5535 7677 

harrisdata.com.au 

Idealpos Solutions Pty Ltd 

Ph: 1300 944 117 

mark.beeley@idealpos. 

com.au 

MyVenue Pty Ltd 

Ph: 0447 129 873 

myvenue.com/pubs-cafes-bars 

PRINTING / PACKAGING 

Platypus Print Packaging 

Ph 07 3352 0300 

platys.com.au 

SECURITY / CLEANING 

Best Security 

Ph: 07 3212 8460 

bestsecurity.net.au 

Command 51 

Ph: 0437 368 352 

command51.com.au 

CMBM Facility Services 

Ph: 07 3391 1040 / 

Ph: 0419 708 715 

cmbm.com.au 

Future Business Technology 

Group 

Ph: 1300 706 155 

fgtgroup.com.au 

TECHNOLOGICAL 

PRODUCTS & SERVICES 

BSV 

Ph: 1300 244 727 

bigscreenvideo.com.au 

Chewzie Table Ordering 

Ph: 1300 243 994 

chewzie.me 

Grayza 

Ph: 1300 944 131 

grayza.com 

Operandio Pty Ltd 

Ph: 0422 398 294 

operandio.com 

Secure Access I.T. 

Ph: 1300 880 565 

secureaccess.com.au 

Tanda 

Ph: 1300 859 117 

tanda.co 

BK Electronics 

Ph: 0431 509 409 

bkelectronics.com.au 

Cherry Hub Pty Ltd 

Ph: 0409 548 276 

cherryhub.com.au 

Hikvision Digital Technology 

Ph: 1300 976 305 

hikvision.com 

IDU Technologies Pty Ltd 

mitch@idu-identification.com 

idu-identification.com 

Jands 

Ph: 0408 506 620 

jands.com.au 

JB Hi-Fi Commercial 

Division 

Ph: 07 3360 9925 

jbhifi.com.au 

Mr Yum 

Ph: 0448 504 121 

mryum.com.au 

onPlatinum ICT 

Ph: 0402 281 561 

onplatinum.com.au

GAMING & MONITORING 

Looking for a new affordable and streamlined 

Gaming Monitoring system for your Venue? 

Currently operating in Victoria as a TITO, Loyalty and 

Reconciliation System with over 5900 EGM connections. 

MONITORING: 

Track your gaming data 

and grow your top line 

with informed 

decision making and 

extensive analytics. 

RECONCILIATION: 

You can avoid the extra 

cost and hassle of 

third party systems 

with single-touch 

gaming reconciliation. 

TITO: 

TRAC’s TITO functionality 

is simple & efficient 

and comes with 

dedicated help desk support. 

VENUES WANTED - FREE TRIAL 

We are expanding our services in Queensland and we’re searching 

for venues looking to grow their Gaming offering. As a QHA Silver Partner 

we’re offering a free trial to suitable QHA Members.* 

Limited spots are available so get in quick! 

Scan here for more info 

Contact Paul Naylor on 0419 352 295 today to see if you qualify for a free trial. 

*Free trial is subject to approval. Terms and conditions apply. See website for details.

We specialise in 

GUARANTEED MAXIMUM PRICE (GMP) 

DESIGN & CONSTRUCT (D&C) 

TENDERED (TRADITIONAL) 

07 3142 5915 | enquiries@ashleycooper.com 

Unit 2/3-5 Deakin St, Brendale QLD 4500 

F l 

ashleycooper.com

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