2023 May June Marina World

OPERATOR TALK: SMART MOVES
The Circle of Boating division at Suntex
Marinas runs smoothly, and enjoys multiple
benefits, using online booking software for
its boat clubs and boat rentals.
A lot of the advantages we see lie
in how booking grids work and how
you arrange the booking grids. The
willingness to design the platform and
make it more appealing for the frontend
user for our operations is big and
we run a big operation here.
I think the future
advancement in
dashboards and
creating different
structures for
dashboards will
make a difference.
For example,
having revenue for
my division for the
Mark Jaraczewski
boat rental market
in the cloud. It’s been a seamless and
easy system to navigate and operate.
I’m boarding new properties and it’s
pretty easy for us to do that, so I think
that is an advantage and it would
be different if you didn’t have this
technology behind you.
The understanding of the system as
we grow means we know the system
inside and out now. It’s really been that
easy for us to install at the properties
and move to a more positive direction
so I think that the install and learning
the system is very simple.
And the customer experience
has been a huge advantage for the
business. Having the online booking
experience is very easy and simple to
utilise which has allowed for a better
experience for the customers.
In the future, we want to move
forward with some other changes when
it comes to booking windows: how can
we increase our booking window times
and make sure a person books more
effectively? I think you’ll see us in the
future looking at our operating system
as we advance with our marinas. We’re
going to be working on some future
designs and how we can enable the
customer to book more quickly and
easily.
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56 www.marinaworld.com – May/June 2023