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BibliographyAncona, D., and H. Bresman. 2007. X-Teams: How to Build Teams that Lead, Innovate, andSucceed. Boston, MA: Harvard Business School Press.Anderson, B., and T. Fagerhaug. 2006. Root Cause Analysis: Simplified Tools and Techniques.2nd ed. Milwaukee: ASQ Quality Press.Arter, D., A. Cianfrani, and J. West. 2003. How to Audit the Process-Based QualityManagement System. Milwaukee: ASQ Quality Press.Gryna, F. 2001. Quality Planning and Analysis: From Product Development Through Use. 4thed. New York: McGraw-Hill.Hackman, R. 2002. Leading Teams: Setting the Stage for Great Performances. Boston, MA:Harvard Business School Press.Juran, J., and B. Godfrey. 1999. Juran’s Quality Handbook. 4th ed. New York: McGraw-Hill.Kubiak, T., and D. Benbow. 2007. The Certified Six Sigma Black Belt Handbook. Milwaukee:ASQ Quality Press.Meisel, R., S. Babb, S. Marsh, and J. Schlichting. 2007. The Executive Guide to Understandingand Implementing Lean Six Sigma: The Financial Impact. Milwaukee: ASQ Quality Press.Parsowith, B. S. 1995. Fundamentals of Quality Auditing. Milwaukee: ASQ Quality Press.Pronovost, D. 2000. Internal Quality Auditing. Milwaukee: ASQ Quality Press.Russell, J. P., and T. Regel. 2000. After the Quality Audit: Closing the Loop on the AuditProcess. 2nd ed. Milwaukee: ASQ Quality Press.Tague, N. 2005. The Quality Toolbox. 2nd ed. Milwaukee: ASQ Quality Press.423
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Bibliography
Ancona, D., and H. Bresman. 2007. X-Teams: How to Build Teams that Lead, Innovate, and
Succeed. Boston, MA: Harvard Business School Press.
Anderson, B., and T. Fagerhaug. 2006. Root Cause Analysis: Simplified Tools and Techniques.
2nd ed. Milwaukee: ASQ Quality Press.
Arter, D., A. Cianfrani, and J. West. 2003. How to Audit the Process-Based Quality
Management System. Milwaukee: ASQ Quality Press.
Gryna, F. 2001. Quality Planning and Analysis: From Product Development Through Use. 4th
ed. New York: McGraw-Hill.
Hackman, R. 2002. Leading Teams: Setting the Stage for Great Performances. Boston, MA:
Harvard Business School Press.
Juran, J., and B. Godfrey. 1999. Juran’s Quality Handbook. 4th ed. New York: McGraw-Hill.
Kubiak, T., and D. Benbow. 2007. The Certified Six Sigma Black Belt Handbook. Milwaukee:
ASQ Quality Press.
Meisel, R., S. Babb, S. Marsh, and J. Schlichting. 2007. The Executive Guide to Understanding
and Implementing Lean Six Sigma: The Financial Impact. Milwaukee: ASQ Quality Press.
Parsowith, B. S. 1995. Fundamentals of Quality Auditing. Milwaukee: ASQ Quality Press.
Pronovost, D. 2000. Internal Quality Auditing. Milwaukee: ASQ Quality Press.
Russell, J. P., and T. Regel. 2000. After the Quality Audit: Closing the Loop on the Audit
Process. 2nd ed. Milwaukee: ASQ Quality Press.
Tague, N. 2005. The Quality Toolbox. 2nd ed. Milwaukee: ASQ Quality Press.
423
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