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20 Test Questions108. The quality tools used in auditing can be used in other applications of quality aswell.A. TrueB. False109. Sampling plans can be used in auditing as well as other areas of quality.A. TrueB. False110. Corrective action requests (CARs) are used in what way(s)?A. To inform improvement effortsB. To justify needed resourcesC. As references for auditor follow-upD. All of the above111. Which of the seven basic quality control tools appears as a bar chart with datastacked from the largest to the smallest?A. HistogramB. Pareto chartC. Run chartD. Scatter diagram112. What information do we obtain from a “fishbone” diagram?A. Ranking of dataB. Strength of relationshipsC. Sources of dataD. Cause and effect113. Which of the seven basic quality control tools helps us understand steps in aprocess?A. Run chartB. Affinity diagramC. Radar chartD. Flowchart114. For what purpose are check sheets used?A. Making calculationsB. Checking calculationsC. Tabulating dataD. Graphing data
Test Questions 21115. Which of the seven basic quality control tools helps us identify relationshipsbetween two quantitative variables?A. Scatter diagramB. Cause and effect diagramC. HistogramD. Check sheet116. Which of the seven basic quality control tools is a bar chart with the dataorganized as it occurs within a process (i.e., the data are not sorted from largest tosmallest)?A. FlowchartB. HistogramC. Pareto chartD. Run chart117. Who developed the plan-do-check-act (PDCA) cycle?A. JuranB. DemingC. ShewhartD. Ishikawa118. Who developed the plan-do-study-act (PDSA) cycle?A. JuranB. DemingC. ShewhartD. Gryna119. What is the primary purpose of the PDCA and PDSA cycles?A. Failure mode and effects analysisB. MaintainabilityC. Process improvementsD. Error detection120. There are eight wastes in production or service delivery systems: overproduction,waiting, unnecessary transportation of materials or products, overprocessing,inventory, unnecessary employee movement, production of defective parts, andunderutilization of employees. What is our ultimate goal with respect to thesewastes?A. EliminationB. ReductionC. MitigationD. Preservation
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- Page 348 and 349: 412 ReferencesChapter 7Bosch, J. A.
- Page 350 and 351: 414 ReferencesSimpson, J. A. 1981.
- Page 352 and 353: 416 ReferencesDeming, W. E. 1986. O
- Page 354 and 355: 418 ReferencesChapter 19Deleryd, M.
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- Page 387 and 388: INDEXIndex TermsLinksAacceptance nu
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- Page 403 and 404: Index TermsLinksQQS-9000 standards
- Page 405 and 406: Index TermsLinkssampling 150-61adva
- Page 407 and 408: Index TermsLinkssurface finishgages
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20 Test Questions
108. The quality tools used in auditing can be used in other applications of quality as
well.
A. True
B. False
109. Sampling plans can be used in auditing as well as other areas of quality.
A. True
B. False
110. Corrective action requests (CARs) are used in what way(s)?
A. To inform improvement efforts
B. To justify needed resources
C. As references for auditor follow-up
D. All of the above
111. Which of the seven basic quality control tools appears as a bar chart with data
stacked from the largest to the smallest?
A. Histogram
B. Pareto chart
C. Run chart
D. Scatter diagram
112. What information do we obtain from a “fishbone” diagram?
A. Ranking of data
B. Strength of relationships
C. Sources of data
D. Cause and effect
113. Which of the seven basic quality control tools helps us understand steps in a
process?
A. Run chart
B. Affinity diagram
C. Radar chart
D. Flowchart
114. For what purpose are check sheets used?
A. Making calculations
B. Checking calculations
C. Tabulating data
D. Graphing data
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