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Chapter 22: E. Resources 327
• Champion. The team champion is an organization or company leader
who has convened a team as characterized above. The champion is
responsible for ensuring there is a clear path of communication to the
company leadership, that the team functions effectively, and that the
team has the resources it needs to complete its work.
• Team leader. The team leader is responsible for articulating strategy,
formalizing and assigning work tasks, supervising day-to-day
operation of the team, and documentation of team activities. The team
leader is also the person who typically tracks and monitors resources
used and required by the team.
• Facilitator. The facilitator helps balance participation of team members,
particularly during team meetings. The facilitator does not take an
active role in the substance of team meeting agenda items or
conversations, rather, the facilitator ensures that meetings remain
productive by enforcing team operating rules, practice of professional
courtesy and collegiality, and effectively managing meeting time.
The facilitator also may provide training in selected problem-solving
approaches and tools or techniques that may be needed by members
of the team.
• Team members. Team members are selected to serve on teams based
on their ability to contribute to the solution of a problem or exploit
an opportunity as well as they are selected based on their proximity
to, or involvement with, a problem or opportunity. Team members are
purposefully selected from as many areas as possible within or
outside a work unit or company to ensure that all stakeholders are
represented. A stakeholder is someone who is directly or indirectly
impacted by any given problem or opportunity.
No matter how experienced the members of a team may be within their areas of
expertise or in working on teams, team performance is very predictable based on
stages of development. Each time a team is created, members of the team progress
through these stages of development. The amount of time needed to progress
through each stage of development depends on many factors; in fact it is possible
that a dysfunctional team may not be able to progress through these stages.
Part IV.E.4
Stages of Team Development
The stages of team development include the following:
• Forming. During the forming stage, teams are just coming together,
and members are learning the rules of operation, strategy, and
expected outcomes. During the forming stages, team members are
also learning to work with each other and this stage commonly is a
bit frustrating for team members.