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Chapter 19: B. Statistical Process Control 269

1. A greater variability or a tendency of perpetuating a greater variability

in the output of the process is occurring. This may be due to new

material of undesirable low quality or a difference between the shifts.

Immediate attention to detect special causes is warranted.

2. The measurement system has changed.

A downward run or a run below the center line in the R chart indicates:

1. A smaller variability or a tendency of perpetuating a smaller variability

in the output of the process is occurring. This is usually a good sign for

the process. A thorough investigation should be made so that similar

conditions are maintained as long as possible. Similar conditions should

be implemented in the process elsewhere.

2. The measurement system has changed.

A run relative to the mean of the X – chart indicates:

1. The process average has changed or is still changing.

2. The measurement system has changed.

Shewhart X – and R Control Chart When Process Mean m and Process

Standard Deviation s Are Known

Step 1. Calculate x – i and R i for the ith sample for i = 1, 2, 3, . . . , m, where

m is the number of samples collected during the study period.

Step 2. Calculate the control limits for the X – control chart:

UCL = m +

LCL =

s

3

n

(19.14)

CL = m (19.15)

m 3 s n . (19.16)

Part IV.B.3

Note: Instead of calculating three-sigma limits, we can also

calculate the probability limits at the desired level of significance

a, simply by replacing 3 with z a/2 in equations (19.14) and (19.16).

Step 3. Calculate the control limits for the R control chart.

Recalling that s = R/d 2 and s R = d 3 s, we have

UCL = d s + 3s

2

= d s + 3d

s

( )

= d + 3d

= D s

2 3

2 3

2

R

s

(19.17)

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