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266 Part IV: Quality AssuranceContinuedTable 19.3Diameter measurements (mm) of ball bearings used in the wheels of heavyconstruction equipment.Sample Observations x – i R iPart IV.B.31 15.155 15.195 15.145 15.125 15.155 0.0702 15.095 15.162 15.168 15.163 15.147 0.0733 15.115 15.126 15.176 15.183 15.150 0.0684 15.122 15.135 15.148 15.155 15.140 0.0335 15.148 15.152 15.192 15.148 15.160 0.0446 15.169 15.159 15.173 15.175 15.169 0.0167 15.163 15.147 15.137 15.145 15.148 0.0268 15.150 15.164 15.156 15.170 15.160 0.0209 15.148 15.162 15.163 15.147 15.155 0.01610 15.152 15.138 15.167 15.155 15.153 0.02911 15.147 15.158 15.175 15.160 15.160 0.02812 15.158 15.172 15.142 15.120 15.148 0.05213 15.133 15.177 15.145 15.165 15.155 0.04414 15.148 15.174 15.155 15.175 15.155 0.02715 15.143 15.137 15.164 15.156 15.150 0.02716 15.142 15.150 15.168 15.152 15.153 0.02617 15.132 15.168 15.154 15.146 15.150 0.03618 15.172 15.188 15.178 15.194 15.183 0.02219 15.174 15.166 15.186 15.194 15.180 0.02820 15.166 15.178 15.192 15.184 15.180 0.02621 15.172 15.187 15.193 15.180 15.183 0.02122 15.182 15.198 15.185 15.195 15.190 0.01623 15.170 15.150 15.192 15.180 15.173 0.04224 15.186 15.194 15.175 15.185 15.185 0.01925 15.178 15.192 15.168 15.182 15.180 0.024x – = 15.1628– R = 0.03479Continued

Chapter 19: B. Statistical Process Control 267ContinuedSample meanX – chart1UCL = 15.1881415.1815.1615.14X – = 15.1628LCL = 15.137462 4 6 8 10 12 14 16 18 20 22 24SampleR chart0.08 UCL = 0.07936Sample range0.060.040.020.002 4 6 8 10 12 14 16 18 20 22 24SampleR – = 0.03479LCL = 0Figure 19.8 X – and R control chart for the ball bearing data in Table 19.3.It is customary to prepare the R chart first and verify that all the plotted points fall withinthe control limits, and only then proceed to constructing the X – chart. In fact, the conceptof bringing the process variability under control first and then proceeding to controlthe average does make a lot of sense. This is due to the fact that without controlling theprocess variability, it is almost impossible to bring the process average under control.The R chart for the data in Table 19.3 is given in Figure 19.8, which shows that allthe plotted points fall within the control limits and there is no evidence of any specialpattern. Thus, we may conclude that the only variation present in the process is due tocommon causes. In this case we can proceed further to calculate the control limits forthe X – chart. From Appendix E for sample of size n = 4, we get A 2 = 0.729. Thus, we havePart IV.B.3LCL = x A 2R = 15. 1628 0. 729× 0. 03479 = 15.13746UCL = x + A 2R = 15. 1628+ 0. 729× 0. 03479 = 15. 18814.The X – chart for the data is given in Figure 19.8, which shows that point 22 exceeds theupper control limits. Moreover, there are too many consecutive points that fall belowthe center line. This indicates that the process is not under control and there are somespecial causes present that are affecting the process average. Thus, a thorough investigationshould be launched to find the special causes, and appropriate action shouldbe taken to eliminate these special causes before we proceed to recalculate the controllimits for the ongoing process.

Chapter 19: B. Statistical Process Control 267

Continued

Sample mean

X – chart

1

UCL = 15.18814

15.18

15.16

15.14

X – = 15.1628

LCL = 15.13746

2 4 6 8 10 12 14 16 18 20 22 24

Sample

R chart

0.08 UCL = 0.07936

Sample range

0.06

0.04

0.02

0.00

2 4 6 8 10 12 14 16 18 20 22 24

Sample

R – = 0.03479

LCL = 0

Figure 19.8 X – and R control chart for the ball bearing data in Table 19.3.

It is customary to prepare the R chart first and verify that all the plotted points fall within

the control limits, and only then proceed to constructing the X – chart. In fact, the concept

of bringing the process variability under control first and then proceeding to control

the average does make a lot of sense. This is due to the fact that without controlling the

process variability, it is almost impossible to bring the process average under control.

The R chart for the data in Table 19.3 is given in Figure 19.8, which shows that all

the plotted points fall within the control limits and there is no evidence of any special

pattern. Thus, we may conclude that the only variation present in the process is due to

common causes. In this case we can proceed further to calculate the control limits for

the X – chart. From Appendix E for sample of size n = 4, we get A 2 = 0.729. Thus, we have

Part IV.B.3

LCL = x A 2

R = 15. 1628 0. 729× 0. 03479 = 15.

13746

UCL = x + A 2

R = 15. 1628+ 0. 729× 0. 03479 = 15. 18814.

The X – chart for the data is given in Figure 19.8, which shows that point 22 exceeds the

upper control limits. Moreover, there are too many consecutive points that fall below

the center line. This indicates that the process is not under control and there are some

special causes present that are affecting the process average. Thus, a thorough investigation

should be launched to find the special causes, and appropriate action should

be taken to eliminate these special causes before we proceed to recalculate the control

limits for the ongoing process.

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