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Chapter 16: C. Inspection Planning and Procedures 1713. To permit recall of suspect product on a precise basis. Lackingtraceability programs, huge recalls of automobiles and other productshave been required in the past where the number of defectives in therecalled set was often quite small.4. To localize causes of failure and take remedial action at minimalcost.There are other uses of traceability, such as in inventory control and scheduling.Some of these uses also affect quality. For example, use of materials on a first-infirst-out basis reduces the risk of quality deterioration of perishable materials.Factors to Consider• What is the cost of the product? A more expensive product requiresmore accountability over time, and thus better traceability.• How long will the product last? If it is going to be around a long time,there is more concern about its origin, as new discoveries often aremade of chemical characteristics and environmental effects. Thediscovery that asbestos was a carcinogen after its routine use fordecades is a good example.• Will the product be built into another product?• Does the product have items or materials in it that have not beenthoroughly evaluated over a long period of time?• Is there a significant possible health hazard associated with theproduct?• Are field modifications often required, with different replacementitems required on different models? Automobiles are a primeexample.Ten items to consider in a traceability program:1. Product category2. Product life3. Unit cost4. Recall or modification in the field5. Product complexity6. Level of downstream traceability7. Documents providing traceability8. Type of identification9. Coded versus uncoded identification10. Method of identification—tags, name plates, ink stamps,other meansPart III.C.3
172 Part III: Inspection and TestThe use of a tracing code (Feigenbaum 1991) is required for efficient operations.This code is established at the beginning of material flow and a traceabilityflowchart is established.The major activities in the flowchart include:1. Critical component selection and listing by part number.2. Vendor part coding (recording vendor name and date of receipt).3. Coding internally manufactured parts, subassembly, assembly, andstorage in a daily tally. At the end of the assembly line, each shippingcontainer is date coded. This sequential coding procedure providessufficient data to tie critical components to specific dates of receivinginspection, manufacturing, and final assembly.4. Computerized shipping records, including date codes, customer name,and destination. Correlation of these data with tracing code numbersresults in very effective traceability of critical components.Identification of MaterialsPart III.C.3The only reason to identify anything is to be able to trace it. And the only reasonto trace it is to be able to find out something about it later. But those are two hugereasons in today’s highly technological and litigious society. Without producttraceability, many manufacturers would be exposed to unacceptable risk.Principles of Identification. Modern technology has produced a wide array ofidentification methods. The physical application of markings and subsequenttracking by means of scanners and sensors provides many options. It is necessaryto maintain records not only of items produced and their identification but alsoof how the record-keeping system itself is operated and modified. After all, thestorage and retrieval of information is a rapidly changing field.Mechanics. To illustrate the mechanics of product identification, consider the caseof the Sauer Danfoss Company in Ames, Iowa. This company makes moderatelycomplex mechanical products that require 100 percent testing and periodic designmodifications. They have recently improved their materials management systemby creating a multifunctional task team of four people. The team collected data fortwo and one-half years and finally decided to scrap their existing system for trackingmaterial, which was dependent on manual entry into paper “move tags” andthen manual keying into a computer database. Determination of current statusrequired frequent physical counting of all items.The team started over completely with bar code and RFID (radio frequencyidentification) technologies. Now whenever an item of hardware moves, it isautomatically accounted for, either by a bar code scanner or an RFID receiver. Asophisticated database system automatically processes each scan. The databasemaintains a variety of characteristics about each unit, including:• Model number
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Chapter 16: C. Inspection Planning and Procedures 171
3. To permit recall of suspect product on a precise basis. Lacking
traceability programs, huge recalls of automobiles and other products
have been required in the past where the number of defectives in the
recalled set was often quite small.
4. To localize causes of failure and take remedial action at minimal
cost.
There are other uses of traceability, such as in inventory control and scheduling.
Some of these uses also affect quality. For example, use of materials on a first-in
first-out basis reduces the risk of quality deterioration of perishable materials.
Factors to Consider
• What is the cost of the product? A more expensive product requires
more accountability over time, and thus better traceability.
• How long will the product last? If it is going to be around a long time,
there is more concern about its origin, as new discoveries often are
made of chemical characteristics and environmental effects. The
discovery that asbestos was a carcinogen after its routine use for
decades is a good example.
• Will the product be built into another product?
• Does the product have items or materials in it that have not been
thoroughly evaluated over a long period of time?
• Is there a significant possible health hazard associated with the
product?
• Are field modifications often required, with different replacement
items required on different models? Automobiles are a prime
example.
Ten items to consider in a traceability program:
1. Product category
2. Product life
3. Unit cost
4. Recall or modification in the field
5. Product complexity
6. Level of downstream traceability
7. Documents providing traceability
8. Type of identification
9. Coded versus uncoded identification
10. Method of identification—tags, name plates, ink stamps,
other means
Part III.C.3