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Chapter 16: C. Inspection Planning and Procedures 163Inspection decisionsNonconformingConformingScrapReworkShip tocustomerDowngradedScrapped/recycledFigure 16.1 Inspection decisions.Inspection planning includes the determination of the location of the inspectionand/or quality control methods and procedures in use at various points in theproduction process. It also involves determination of the types of inspections to becarried out and the desired quality levels, identification of critical characteristicsto be inspected, and classification of defects.The location of inspection stations can be determined based on the followingconsiderations (Raz 1992):• Inspect incoming materials to prevent the entry of defectivecomponents into the production system. This could be eliminated ifthe suppliers provide sufficient evidence of the use of process controltechniques to maintain product quality.• Inspect prior to costly operations in order to avoid further investmentin an already nonconforming product.• Inspect prior to processing operations that may mask defects; forexample, surface finish should be inspected prior to painting.• Inspect prior to processing operations that may cause an increasein repair costs. For example, inspect and test circuit boards prior toassembly into their enclosures.• Inspect following operations known to have a relatively highdefect rate.• Inspect final or finished goods before moving the product to anotherdepartment or plant prior to shipping to the customer.Part III.C.1
164 Part III: Inspection and TestPart III.C.1• Inspect the first few units of each new batch in order to verify that thesetup is correct.The basic tool for choosing the location of inspection stations is the flowchart. Themost typical locations are (Gryna 2001):• At receipt of goods from suppliers, usually called incoming inspection orsupplier inspection.• Following the setup of a process, to provide added assurance againstproducing a defective batch. In some cases this “setup approval” alsobecomes approval of the batch.• During the running of critical or costly operations, usually calledprocess inspection.• Prior to delivery of goods from one department to another, usuallycalled lot approval or tollgate inspection.• Prior to shipping completed products to storage or customers, usuallycalled finished-goods inspection.• Before performing a costly, irreversible operation, for example,pouring a melt of steel.• At natural “peepholes” in the process.A flowchart example is shown in Figure 16.2.Incoming Material InspectionIncoming material inspection is performed when materials or supplies are purchasedfrom one company by another. This is considered a producer–supplierrelationship, where the acceptance or rejection decisions of submitted lots arebased on a certain criterion agreed upon between both companies. The purposeof incoming inspection is to distinguish between good lots and bad lots. The decisionthat follows an incoming inspection procedure falls into one of the followingcategories:1. Accept the lot, that is, the lot conforms to specifications.2. Reject the lot, that is, the lot is considered nonconforming.3. The lot must go to a screening inspection (100% inspection).First-Piece InspectionIn this case, the inspection is more likely to be carried out by the operator. Thepurpose is to make sure that all procedures and execution of work is properlyemployed according to specified work standards or specifications.
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164 Part III: Inspection and Test
Part III.C.1
• Inspect the first few units of each new batch in order to verify that the
setup is correct.
The basic tool for choosing the location of inspection stations is the flowchart. The
most typical locations are (Gryna 2001):
• At receipt of goods from suppliers, usually called incoming inspection or
supplier inspection.
• Following the setup of a process, to provide added assurance against
producing a defective batch. In some cases this “setup approval” also
becomes approval of the batch.
• During the running of critical or costly operations, usually called
process inspection.
• Prior to delivery of goods from one department to another, usually
called lot approval or tollgate inspection.
• Prior to shipping completed products to storage or customers, usually
called finished-goods inspection.
• Before performing a costly, irreversible operation, for example,
pouring a melt of steel.
• At natural “peepholes” in the process.
A flowchart example is shown in Figure 16.2.
Incoming Material Inspection
Incoming material inspection is performed when materials or supplies are purchased
from one company by another. This is considered a producer–supplier
relationship, where the acceptance or rejection decisions of submitted lots are
based on a certain criterion agreed upon between both companies. The purpose
of incoming inspection is to distinguish between good lots and bad lots. The decision
that follows an incoming inspection procedure falls into one of the following
categories:
1. Accept the lot, that is, the lot conforms to specifications.
2. Reject the lot, that is, the lot is considered nonconforming.
3. The lot must go to a screening inspection (100% inspection).
First-Piece Inspection
In this case, the inspection is more likely to be carried out by the operator. The
purpose is to make sure that all procedures and execution of work is properly
employed according to specified work standards or specifications.