TIAPS Module 1 Audit and Assurance workbook
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Leadership <strong>and</strong><br />
Communication<br />
Internal audit supervisors, managers, <strong>and</strong> leaders have their respective<br />
roles <strong>and</strong> delegated authorities for ensuring the efficient <strong>and</strong> effective<br />
operation of the internal audit function for all services provided.<br />
Communication skills are of paramount importance for all internal audit<br />
work. This includes developing relationships <strong>and</strong> adopting styles of<br />
communication appropriate for the intended audience. Consulting<br />
engagements have a greater degree of flexibility in approach <strong>and</strong><br />
reporting compared with the testing <strong>and</strong> recoding of findings needed for<br />
assurance engagements. However, the same requirements for<br />
accuracy, timeliness, <strong>and</strong> relevance apply.<br />
There are also competencies that have greater relevance for each of the two types of<br />
engagements.<br />
Competencies of greater relevance for assurance engagements include:<br />
• Adherence to process <strong>and</strong> methodology.<br />
• Engagement planning.<br />
• Due care <strong>and</strong> attention for detail.<br />
• Systematic testing, analysis, <strong>and</strong> data processing.<br />
• Root cause analysis.<br />
• Critical thinking.<br />
• Drawing significant findings <strong>and</strong> conclusions from large volumes of information.<br />
• Effective reporting.<br />
• Moral courage to ask difficult questions <strong>and</strong> tenacity to seek out the truth.<br />
In comparison, advisory engagements can require a lot more versality <strong>and</strong> flexibility from the<br />
auditor. There is a greater variety of activities that fall within the broad class of missions. The<br />
objectives <strong>and</strong> scope more be more open-ended. Skills like process design <strong>and</strong> engineering,<br />
facilitation, strategic thinking, root cause analysis, building a consensus, <strong>and</strong> creative<br />
problem solving are likely to be more to the fore. 49<br />
Competencies of greater relevance for advisory engagements include:<br />
• Creativity <strong>and</strong> originality.<br />
• Collaboration, teamwork, <strong>and</strong> relationship management.<br />
• Deep expertise in specific processes or activities.<br />
• Rapid assimilation of complex data.<br />
• Operating under pressure in a dynamic environment.<br />
• Unstructured problem-solving.<br />
• Providing continuous feedback <strong>and</strong> offering insights during the engagement.<br />
49<br />
See Anderson, et al, Internal <strong>Audit</strong>ing: <strong>Assurance</strong> <strong>and</strong> Advisory Services, fourth edition, The IIA, 2017.<br />
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