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810/929will judge them to be anxious, weak,‘crazy,’ or stupid. They may fear publicspeaking because of concern that otherswill notice their trembling hands or voiceor they may experience extreme anxietywhen conversing with others because offear that they will appear inarticulate.…The fear or avoidance must interfere significantlywith the person’s normal routine,occupational or academic functioning, orsocial activities or relationships, or the personmust experience marked distress abouthaving the phobia. For example, a personwho is afraid of speaking in public wouldnot receive a diagnosis of Social Phobia ifthis activity is not routinely encountered onthe job or in the classroom and the personis not particularly distressed about it.”52. “It’s not enough … to be able to sit atyour computer”: Daniel Goleman, Workingwith Emotional Intelligence (New York: Bantam,2000), 32.
811/92953. a staple of airport bookshelves and businessbest-seller lists: See, for example, http://www.nationalpost.com/Business+Bestsellers/3927572/story.html.54. “all talking is selling and all selling involvestalking”: Michael Erard, Um: Slips,Stumbles, and Verbal Blunders, and WhatThey Mean (New York: Pantheon, 2007),156.55. more than 12,500 chapters in 113 countries:http://www.toastmasters.org/MainMenuCategories/WhatisToastmasters.aspx(accessed September 10, 2010).56. The promotional video: http://www.toastmasters.org/DVDclips.aspx(accessed July29, 2010). Click on “Welcome to Toastmasters!The entire 15 minute story.”
- Page 759 and 760: But what he loved to do best wasrea
- Page 761 and 762: suitcase (though I felt guilty abou
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- Page 765 and 766: categories quite separate from intr
- Page 767 and 768: experience (“thinker, dreamer”)
- Page 769 and 770: his preferred type, “intelligent
- Page 771 and 772: At Crown Publishers, it has been my
- Page 773 and 774: an interview. He gave me not only t
- Page 775 and 776: to talk, let alone visit, during th
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- Page 783 and 784: 783/929Mood, and Cardiovascular Fun
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- Page 787 and 788: 787/929speech can be perceived as h
- Page 789 and 790: 789/92926. Charlie Brown: David Mic
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- Page 807 and 808: 807/929lamb; this was “the world
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- Page 815 and 816: 815/929outdoor/depart-from-your-inh
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- Page 819 and 820: 819/929Don’t (New York: HarperCol
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- Page 823 and 824: 823/929http://mashable.com/2008/08/
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- Page 831 and 832: Gamble, Ernst & Young, GlaxoSmithKl
- Page 833 and 834: 19. According to a 2002 nationwide
- Page 835 and 836: 835/929Distribution in a Group of I
- Page 837 and 838: 837/92932. “intense curiosity or
- Page 839 and 840: 839/92938. people learn better afte
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- Page 845 and 846: 845/929CHAPTER 4: IS TEMPERAMENT DE
- Page 847 and 848: 847/929Impulsivity and Reading Abil
- Page 849 and 850: 849/92916. Nazi eugenics and white
- Page 851 and 852: 851/92924. in a group of people, on
- Page 853 and 854: 853/929and Social Psychology 97, no
- Page 855 and 856: 855/92933. Indeed, about a quarter
- Page 857 and 858: 857/92938. thought to be associated
- Page 859 and 860: 859/92945. “The time and effort t
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53. a staple of airport bookshelves and business
best-seller lists: See, for example, http://www.nationalpost.com/Business+Bestsellers/3927572/story.html.
54. “all talking is selling and all selling involves
talking”: Michael Erard, Um: Slips,
Stumbles, and Verbal Blunders, and What
They Mean (New York: Pantheon, 2007),
156.
55. more than 12,500 chapters in 113 countries:
http://www.toastmasters.org/
MainMenuCategories/WhatisToastmasters.aspx
(accessed September 10, 2010).
56. The promotional video: http://www.toastmasters.org/DVDclips.aspx
(accessed July
29, 2010). Click on “Welcome to Toastmasters!
The entire 15 minute story.”
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