quiet-the-power-of-introverts-in-a-world-that-cant-stop-talking-susan-cain

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666/929with which she imbues such momentsis natural to her. That’s herway of saying, Gee, when you get achance I’d appreciate it if you couldjust tidy up the kitchen a little more. Ifshe did say it that way to me, Iwould say, I’d be happy to, and I’msorry that I didn’t do it sooner. But becauseshe comes at me with thattwo-hundred-mile-per-hour freighttrainenergy, I want to bridle andsay, Too bad. The reason I don’t isbecause we’ve been married fortwenty-five years, and I’ve come tounderstand that Jennifer didn’t putme in a life-threatening situationwhen she spoke that way.So what’s John’s secret for relating tohis forceful wife? He lets her know thather words were unacceptable, but healso tries to listen to their meaning. “I

try to tap into my empathy,” he says. “Itake her tone out of the equation. I takeout the assault on my senses, and I tryto get to what she’s trying to say.”And what Jennifer is trying to say,underneath her freight-train words, isoften quite simple: Respect me. Pay attentionto me. Love me.Greg and Emily now have valuableinsights about how to talk through theirdifferences. But there’s one more questionthey need to answer: Why exactlydo they experience those Friday-nightdinner parties so differently? We knowthat Emily’s nervous system probablygoes into overdrive when she enters aroom full of people. And we know thatGreg feels the opposite: propelled towardpeople, conversations, events,anything that gives him that dopaminefueled,go-for-it sensation that extrovertscrave. But let’s dig a little deeper667/929

try to tap into my empathy,” he says. “I

take her tone out of the equation. I take

out the assault on my senses, and I try

to get to what she’s trying to say.”

And what Jennifer is trying to say,

underneath her freight-train words, is

often quite simple: Respect me. Pay attention

to me. Love me.

Greg and Emily now have valuable

insights about how to talk through their

differences. But there’s one more question

they need to answer: Why exactly

do they experience those Friday-night

dinner parties so differently? We know

that Emily’s nervous system probably

goes into overdrive when she enters a

room full of people. And we know that

Greg feels the opposite: propelled toward

people, conversations, events,

anything that gives him that dopaminefueled,

go-for-it sensation that extroverts

crave. But let’s dig a little deeper

667/929

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