quiet-the-power-of-introverts-in-a-world-that-cant-stop-talking-susan-cain

I asked Celia to try again, this time
with emotion in her voice.
“I can’t,” she said. “I can’t do it.”
But she did. “I want to end this marriage,”
she repeated, her voice choked
with sadness. She began to weep
uncontrollably.
Celia’s problem was not lack of feeling.
It was how to show her emotions
without losing control. Reaching for a
tissue, she quickly gathered herself, and
went back into crisp, dispassionate lawyer
mode. These were the two gears to
which she had ready access—overwhelming
feelings or detached selfpossession.
I tell you Celia’s story because in
many ways she’s a lot like Emily and
many introverts I’ve interviewed. Emily
is talking to Greg about dinner parties,
not divorce, but her communication
style echoes Celia’s. When she and Greg
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