quiet-the-power-of-introverts-in-a-world-that-cant-stop-talking-susan-cain
countries but some from EasternEurope and South America, too.Professor Ni, a friendly-looking manwearing a Western-style suit, a goldcoloredtie with a Chinese drawing of awaterfall, and a shy smile, began theclass with an overview of Americanbusiness culture. In the United States,he warned, you need style as well assubstance if you want to get ahead. Itmay not be fair, and it might not be thebest way of judging a person’s contributionto the bottom line, “but if youdon’t have charisma you can be themost brilliant person in the world andyou’ll still be disrespected.”This is different from many other cultures,said Ni. When a Chinese Communistleader makes a speech, he readsit, not even from a teleprompter butfrom a paper. “If he’s the leader, everyonehas to listen.”556/929
Ni asked for volunteers and broughtRaj, a twentysomething Indian softwareengineer at a Fortune 500 company, tothe front of the room. Raj was dressedin the Silicon Valley uniform of casualbutton-down shirt and chinos, but hisbody language was defensive. He stoodwith his arms crossed protectively overhis chest, scuffing at the ground withhis hiking boots. Earlier that morning,when we’d gone around the room introducingourselves, he’d told us, in atremulous voice from his seat in theback row, that he wanted to learn “howto make more conversation” and “to bemore open.”Professor Ni asked Raj to tell theclass about his plans for the rest of theweekend.“I’m going to dinner with a friend,”replied Raj, looking fixedly at Ni, his557/929
- Page 505 and 506: off handsomely if dramatic but unex
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countries but some from Eastern
Europe and South America, too.
Professor Ni, a friendly-looking man
wearing a Western-style suit, a goldcolored
tie with a Chinese drawing of a
waterfall, and a shy smile, began the
class with an overview of American
business culture. In the United States,
he warned, you need style as well as
substance if you want to get ahead. It
may not be fair, and it might not be the
best way of judging a person’s contribution
to the bottom line, “but if you
don’t have charisma you can be the
most brilliant person in the world and
you’ll still be disrespected.”
This is different from many other cultures,
said Ni. When a Chinese Communist
leader makes a speech, he reads
it, not even from a teleprompter but
from a paper. “If he’s the leader, everyone
has to listen.”
556/929