quiet-the-power-of-introverts-in-a-world-that-cant-stop-talking-susan-cain

introverted people, as well as one of the
finest leaders, Grant had ever met. This
man lost focus when he interacted too
much with people, so he carved out
time for thinking and recharging. He
spoke quietly, without much variation
in his vocal inflections or facial expressions.
He was more interested in listening
and gathering information than in
asserting his opinion or dominating a
conversation.
He was also widely admired; when
he spoke, everyone listened. This was
not necessarily remarkable—if you’re at
the top of the military hierarchy,
people are supposed to listen to you.
But in the case of this commander, says
Grant, people respected not just his
formal authority, but also the way he
led: by supporting his employees’ efforts
to take the initiative. He gave subordinates
input into key decisions,
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