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them in order of importance to the

group’s survival. First the students rank

the items individually; then they do so

as a team. Next they score those rankings

against an expert’s to see how well

they did. Finally they watch a videotape

of their team’s discussions to see

what went right—or wrong.

The point of the exercise is to teach

group synergy. Successful synergy

means a higher ranking for the team

than for its individual members. The

group fails when any of its members

has a better ranking than the overall

team. And failure is exactly what can

happen when students prize assertiveness

too highly.

One of Don’s classmates was in a

group lucky to include a young man

with extensive experience in the northern

backwoods. He had a lot of good

ideas about how to rank the fifteen

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