- Page 2 and 3: MORE ADVANCE NOISE FOR QUIET“An i
- Page 4 and 5: “Susan Cain’s quest to understa
- Page 6 and 7: STILL MORE ADVANCE NOISE FORQUIET6/
- Page 8 and 9: looks like to think outside thegrou
- Page 12 and 13: 12/929Library of Congress Catalogin
- Page 14 and 15: A species in which everyone was Gen
- Page 16 and 17: ContentsCoverTitle PageCopyrightDed
- Page 18 and 19: 18/9297. WHY DID WALL STREET CRASH
- Page 20 and 21: Author’s NoteI have been working
- Page 22 and 23: memory, all other stories are recou
- Page 24 and 25: The woman utters a single word that
- Page 26 and 27: I had always imagined Rosa Parks as
- Page 28 and 29: remote corners of our nervous syste
- Page 30 and 31: sight of who we really are. Dependi
- Page 32 and 33: companies in garages to have any pe
- Page 34 and 35: But we make a grave mistake to embr
- Page 36 and 37: Rosa Parks—achieved what they did
- Page 38 and 39: If you’re an introvert, you also
- Page 40 and 41: trained people of all stripes—cor
- Page 42 and 43: These happened to be Laura’s favo
- Page 44 and 45: powers in negotiation—perhaps les
- Page 46 and 47: More discussion. Still no agreement
- Page 48 and 49: What exactly do I mean when I say t
- Page 50 and 51: many definitions of introvert and e
- Page 52 and 53: Our personalities also shape our so
- Page 54 and 55: degree). Some psychologists map the
- Page 56 and 57: people might choose to spend theird
- Page 58 and 59: 58/92910. _______ People describe m
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Such a man would be in the lunatica
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the other 30 percent tend to report
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The answers might surprise you.If t
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PartOneTHE EXTROVERT IDEAL
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insecure high school student namedD
- Page 70 and 71:
himself into a speaking champion an
- Page 72 and 73:
young man. In 1913 he publishes his
- Page 74 and 75:
But when they embraced the Cultureo
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relationships of the age, one might
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way to have a ready command of them
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80/929MannersIntegrityBut the new g
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SIZING YOU UP RIGHT NOW,” advised
- Page 84 and 85:
This portrayal of courtship as a hi
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The field of psychology also began
- Page 88 and 89:
The idea of wrapping their socialan
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learning to “assisting and guidin
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same standards of gregariousness.Un
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The scientist’s job was not only
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even more direct in its appeal to i
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they caused crowds of normally rese
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and ‘self-development,’ althoug
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more than ever on the ability to me
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core feature of the curriculum. Toa
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poignant decision to give it all up
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without realizing that we had sacri
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Salesmanship as a Virtue: Live with
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pour their hearts, souls, and some
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that we can all learn to be this ex
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it would be hard to imagine a more
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Muppet, half bedroom-sexy, introduc
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$80 million a year. Now he seems to
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manner as possible. We must be vibr
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people attend UPW because they’ve
- Page 126 and 127:
They’ve entered a Tony Robbins st
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is that we can all get over whateve
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lonely as I watch this spectacle. W
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but also made him a better person.W
- Page 134 and 135:
The Myth of Charismatic Leadership:
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impassive. The men are clean-cut an
- Page 138 and 139:
road as a traveling salesman and on
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as a typical HBS student, tall, wit
- Page 142 and 143:
you’ve collected as much data as
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participation is too much? How litt
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something than to never get your vo
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he wonders why, exactly, he shouldh
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colleagues warmly and confidently.
- Page 152 and 153:
Other ads explicitly sell theirprod
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them in order of importance to theg
- Page 156 and 157:
to the detriment of all. Perhaps it
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If we assume that quiet and loudpeo
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A well-known study out of UC Berkel
- Page 162 and 163:
worry that there are people who are
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164/929boards were not the people w
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to do a whole lot of it. I’ve kno
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the company’s core business of co
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So what do introverted leaders do d
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implementing the ideas that madesen
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School at the University of North C
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methods—the teams led by extrover
- Page 178 and 179:
is especially excited about the imp
- Page 180 and 181:
be spat upon. The time a blackeight
- Page 182 and 183:
she got back on that bus, according
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Parks took her time coming to a dec
- Page 186 and 187:
Parks’s story is a vivid reminder
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writing down carefully, on two ston
- Page 190 and 191:
and when you landed at the other en
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Here’s one answer: social media h
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thinking twice. The same person who
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haggard executive looking at a char
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plays no less mighty a role in soci
- Page 200 and 201:
rector to ask what his or her Myers
- Page 202 and 203:
failure would make perfect sense. C
- Page 204 and 205:
One blogger wrote about his “cry
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shouldered, dressed in jeans, a bla
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seated near us. Most people oblige
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“Everything in the service involv
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Evangelicalism has taken the Extrov
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3WHEN COLLABORATION KILLSCREATIVITY
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type of person who shows up at a ga
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bookstore in New York City. Astandi
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or TV dinner, then drive back to th
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Assessment and Research at theUnive
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Eysenck once observed, introversion
- Page 226 and 227:
contemporary phenomenon that I call
- Page 228 and 229:
including J.C. Penney, Wells Fargo,
- Page 230 and 231:
Business at the University of Michi
- Page 232 and 233:
school teachers I interviewed at pu
- Page 234 and 235:
category. As Janet Farrall and Leon
- Page 236 and 237:
But then we took things a step furt
- Page 238 and 239:
professionals working in the U.S.,
- Page 240 and 241:
easily? I knew he was studying, goi
- Page 242 and 243:
other kinds of expert performers.
- Page 244 and 245:
move only a small percentage of the
- Page 246 and 247:
Third, Woz often worked alone. This
- Page 248 and 249:
other books, says that she would ne
- Page 250 and 251:
computer programmers; more than six
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their workspace was acceptably priv
- Page 254 and 255:
warriors, turns out to be a myth. S
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hundreds of people (mostly designer
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258/929enough silence around one wh
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importance. You must give it the ti
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brainstormed one and the same probl
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compare apples with apples, Dunnett
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than those either working alone orc
- Page 268 and 269:
meaning the fear of looking stupid
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showed them a picture of three line
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experimenters used an fMRI scanner
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That was exactly whathappened—the
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the group is literally capable of c
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concentration on their faces were a
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effective when practiced well and i
- Page 282 and 283:
loved in part because HP made it so
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4IS TEMPERAMENT DESTINY?Nature, Nur
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part, is over; this time tomorrow,
- Page 288 and 289:
make my way back to the event room,
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I’ve been puzzling over these que
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About 20 percent cried lustily andp
- Page 294 and 295:
developed serious, careful personal
- Page 296 and 297:
after cultural influence and person
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signals through the body that trigg
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is a child’s sensitivity to novel
- Page 302 and 303:
other similar pictures, only one of
- Page 304 and 305:
we’ll see in the chapters to come
- Page 306 and 307:
character of a reedy, nose-blowingy
- Page 308 and 309:
through the prism of a quiescentner
- Page 310 and 311:
eugenics and white supremacism. Byc
- Page 312 and 313:
voice to come out louder than a whi
- Page 314 and 315:
nervous system: A child might enjoy
- Page 316 and 317:
just as dangerous as elegantly dres
- Page 318 and 319:
from twin studies show thatintrover
- Page 320 and 321:
“climb a few fences, become desen
- Page 322 and 323:
and Oprahs of this world. But givet
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tragedy of a bold and exuberant tem
- Page 326 and 327:
condition known as “social anxiet
- Page 328 and 329:
introversion, as well as a heighten
- Page 330 and 331:
in the evening than others whenthey
- Page 332 and 333:
hostile; promotes curiosity, academ
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5BEYOND TEMPERAMENTThe Role of Free
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who works inside this very building
- Page 338 and 339:
his subjects from infancy into adol
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farther along the longitudinal time
- Page 342 and 343:
Schwartz’s research suggestssomet
- Page 344 and 345:
array of functions, from deciding w
- Page 346 and 347:
has other things to do than soothe
- Page 348 and 349:
a high wire. By now I’ve had so m
- Page 350 and 351:
social gifts that they hadn’t ins
- Page 352 and 353:
Alison remains her boisterous self,
- Page 354 and 355:
afraid of public speaking, but beca
- Page 356 and 357:
engaged in higher-wattage activitie
- Page 358 and 359:
brain are aroused more than others
- Page 360 and 361:
challenging word game in which they
- Page 362 and 363:
understimulating, neither boring no
- Page 364 and 365:
your sweet spot as possible. People
- Page 366 and 367:
lawyer, in other words, the most kn
- Page 368 and 369:
very different from the well-meanin
- Page 370 and 371:
Lateesha’s assignment was to read
- Page 372 and 373:
My first exercise was simple. All I
- Page 374 and 375:
that the feedback I was getting was
- Page 376 and 377:
6“FRANKLIN WAS A POLITICIAN, BUTE
- Page 378 and 379:
firestorm. Roosevelt was not the on
- Page 380 and 381:
But Eleanor wasn’t the light, wit
- Page 382 and 383:
marriage proposal in 1903, he procl
- Page 384 and 385:
rekindled the romantic side of thei
- Page 386 and 387:
conversation to a deeper level, onl
- Page 388 and 389:
With his long, narrow face, brown h
- Page 390 and 391:
Some psychologists make their markb
- Page 392 and 393:
Aron pondered this new insight, and
- Page 394 and 395:
down to a constellation of twenty-s
- Page 396 and 397:
other pair the difference was muchm
- Page 398 and 399:
their own behavior. In social setti
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5-HTTLPR that characterized the rhe
- Page 402 and 403:
Democratic Party and one of the mos
- Page 404 and 405:
appear on talk radio. Later in her
- Page 406 and 407:
Some children, it turns out, feel a
- Page 408 and 409:
percent less empathetic than they w
- Page 410 and 411:
The description of such characters
- Page 412 and 413:
my interrogator peered at me intent
- Page 414 and 415:
door, I could hear pounding music,
- Page 416 and 417:
embarrassment (head and eyes down);
- Page 418 and 419:
writes Keltner. Indeed, Keltner, wh
- Page 420 and 421:
Schubert impromptu, and you mayflin
- Page 422 and 423:
survival strategy, and you need onl
- Page 424 and 425:
behave, while the bullies steal the
- Page 426 and 427:
a diversity of personalities mainta
- Page 428 and 429:
found that nomads who inherited the
- Page 430 and 431:
gaining acceptance. Some scientists
- Page 432 and 433:
health getting into fights for no g
- Page 434 and 435:
But combine that passion for though
- Page 436 and 437:
glance at their mothers. RememberKa
- Page 438 and 439:
won or lost any election when the e
- Page 440 and 441:
experiences and adult love lives, a
- Page 442 and 443:
the ambition to become an author, i
- Page 444 and 445:
tears of empathy or anxiety, he’l
- Page 446 and 447:
“priestly advisers,” into the e
- Page 448 and 449:
Just after 7:30 a.m. on December 11
- Page 450 and 451:
experience in the markets, he shoul
- Page 452 and 453:
“You are never going to make that
- Page 454 and 455:
buying companies can get so excited
- Page 456 and 457:
traders are much more able to say,
- Page 458 and 459:
Don’t do that, because it’s dan
- Page 460 and 461:
Nettle in his illuminating book on
- Page 462 and 463:
drop dead of starvation. Cocaine an
- Page 464 and 465:
and play hard. It gives us the cour
- Page 466 and 467:
hospitalized as a result of acciden
- Page 468 and 469:
people with a variant of a serotoni
- Page 470 and 471:
representing a bank considering buy
- Page 472 and 473:
Disdain for FUD—and for the type
- Page 474 and 475:
their thinking became discredited a
- Page 476 and 477:
understand were consistently ignore
- Page 478 and 479:
nothing happens. Through trial and
- Page 480 and 481:
to their own devices, they don’t
- Page 482 and 483:
it also pays off on intellectual ta
- Page 484 and 485:
tasks are goal-directed. Extroverts
- Page 486 and 487:
entering it. A similar thing happen
- Page 488 and 489:
social skills might be considered a
- Page 490 and 491:
spectrum gives us the power to live
- Page 492 and 493:
research on dopamine and buzz seems
- Page 494 and 495:
494/929If you want to determine whe
- Page 496 and 497:
496/9295. I worry about making mist
- Page 498 and 499:
unpleasant condition like hunger or
- Page 500 and 501:
sometimes need to act more introver
- Page 502 and 503:
the kinds of people who embrace FUD
- Page 504 and 505:
the top of a corporate pyramid. Set
- Page 506 and 507:
Ledley and Mai understood the value
- Page 508 and 509:
warning signs—to make billions of
- Page 510 and 511:
companies that had grown rich andpo
- Page 512 and 513:
aspect of the gathering—Warren Bu
- Page 514 and 515:
PartThreeDO ALL CULTURES HAVE ANEXT
- Page 516 and 517:
budding philosopher, and he speaks
- Page 518 and 519:
months previously, white families a
- Page 520 and 521:
Vista students who took the SAT in2
- Page 522 and 523:
Ted Shinta, a teacher and adviser t
- Page 524 and 525:
and stuff, but my mom doesn’t wan
- Page 526 and 527:
allow the students to ramble. If yo
- Page 528 and 529:
Asian students’ reverence for the
- Page 530 and 531:
and its shadings of dark and lightg
- Page 532 and 533:
who agree on practically nothing wh
- Page 534 and 535:
information; quiet and introspectio
- Page 536 and 537:
widespread reverence for educationa
- Page 538 and 539:
son Jesus is kind and tender, but a
- Page 540 and 541:
But his Asian roommates saw it diff
- Page 542 and 543:
size of oranges, as he spoke to a c
- Page 544 and 545:
tickets to popularity and financial
- Page 546 and 547:
feel comfortable around him for tha
- Page 548 and 549:
adviser—a professor at Stanford
- Page 550 and 551:
Many students deliberately try to b
- Page 552 and 553:
because they still measured themsel
- Page 554 and 555:
about the business, but maybe he ca
- Page 556 and 557:
countries but some from EasternEuro
- Page 558 and 559:
voice barely audible, “and then p
- Page 560 and 561:
and he told me how shy he’d beenw
- Page 562 and 563:
universal law: you will attract peo
- Page 564 and 565:
a meeting. But in the end he was to
- Page 566 and 567:
Another man, Gandhi knew, wouldprot
- Page 568 and 569:
The day arrived when he stood totak
- Page 570 and 571:
570/929to the world. It is so much
- Page 572 and 573:
About 40 percent of fourth graders
- Page 574 and 575:
compared how long they tried before
- Page 576 and 577:
in public or picks up the phone to
- Page 578 and 579:
PartFourHOW TO LOVE, HOW TOWORK
- Page 580 and 581:
Little has a booming baritone, a ha
- Page 582 and 583:
philosopher, the extrovert as fearl
- Page 584 and 585:
behavior of people like Brian Littl
- Page 586 and 587:
We know that there are physiologica
- Page 588 and 589:
making adjustments as needed—a st
- Page 590 and 591:
Canada’s most eminent talk-show h
- Page 592 and 593:
throwaway answer, but our true resp
- Page 594 and 595:
professional calling, then we’re
- Page 596 and 597:
advantage of. “Any hard thing whe
- Page 598 and 599:
But how many of us are really capab
- Page 600 and 601:
moment when an extrovert would have
- Page 602 and 603:
But I’ll host parties because it
- Page 604 and 605:
questions from Snyder’s Self-Moni
- Page 606 and 607:
someone else or win theirfavor?•
- Page 608 and 609:
speech, it’s partly because he’
- Page 610 and 611:
who didn’t see themselves as tige
- Page 612 and 613:
her heart clearly wasn’t in it. A
- Page 614 and 615:
interior monologue was The route to
- Page 616 and 617:
husband and sons; writing; promotin
- Page 618 and 619:
book, I am not the committee type.
- Page 620 and 621:
you want to return to your true sel
- Page 622 and 623:
reading, strategizing, writing, and
- Page 624 and 625:
that they’re acting in character
- Page 626 and 627:
Zichy told me the story of one of h
- Page 628 and 629:
your quota, you’ve earned the rig
- Page 630 and 631:
of lectures, and the social events
- Page 632 and 633:
tend to leak those emotions later i
- Page 634 and 635:
10THE COMMUNICATION GAPHow to Talk
- Page 636 and 637:
in a chignon, and often gazes at pe
- Page 638 and 639:
the weekend is a quiet evening at t
- Page 640 and 641:
married life of shared adventures.
- Page 642 and 643:
extroverts show up at a party, ever
- Page 644 and 645:
don’t get along particularly well
- Page 646 and 647:
school English teacher married to B
- Page 648 and 649:
left Michelle feeling lonely.” He
- Page 650 and 651:
I asked Celia to try again, this ti
- Page 652 and 653:
resolution style. Just as men and w
- Page 654 and 655:
introverts assigned to the cooperat
- Page 656 and 657:
Israel were asked to imagine they w
- Page 658 and 659:
and flattens her affect during figh
- Page 660 and 661:
hypothesis”—that aggression bui
- Page 662 and 663:
a woman who is especially put off b
- Page 664 and 665:
that it’s OK to have transgressed
- Page 666 and 667:
666/929with which she imbues such m
- Page 668 and 669:
into the anatomy of cocktail-hour c
- Page 670 and 671:
Lieberman and his team asked a sele
- Page 672 and 673:
whether you’re being understood;
- Page 674 and 675:
selling Cutco kitchen products. The
- Page 676 and 677:
“dispositional opposite.” Thorn
- Page 678 and 679:
often seem to disdain the superfici
- Page 680 and 681:
proportionately.’ I believe that
- Page 682 and 683:
dinners a year—instead of fifty-t
- Page 684 and 685:
Pearly Gates to look for him. Saint
- Page 686 and 687:
wasn’t even competitive at school
- Page 688 and 689:
one. I worry for that kid. These pa
- Page 690 and 691:
class bully, who hurled mean commen
- Page 692 and 693:
like hanging out with my mom afters
- Page 694 and 695:
Another time, when Isabel was alitt
- Page 696 and 697:
Joyce has also come to appreciateIs
- Page 698 and 699:
can approach anyone, but only as lo
- Page 700 and 701:
with one trusted friend, is a manag
- Page 702 and 703:
“Jim always assessed these situat
- Page 704 and 705:
you’ve never met, but I bet that
- Page 706 and 707:
punching by herself. As Dr. Kenneth
- Page 708 and 709:
If he’s not clicking with a parti
- Page 710 and 711:
class left the safe confines of the
- Page 712 and 713:
“Today we’re going to do someth
- Page 714 and 715:
Maya looks overwhelmed when thebag
- Page 716 and 717:
notebook, in big block letters, as
- Page 718 and 719:
efficient, and what else would we d
- Page 720 and 721:
words of psychologist Brian Little,
- Page 722 and 723:
like “Boys have life a lot easier
- Page 724 and 725:
former head of the EmersonSchool fo
- Page 726 and 727:
But it should take place in smallgr
- Page 728 and 729:
professor James McCroskey.They won
- Page 730 and 731:
• is organized into small, quietc
- Page 732 and 733:
At the same time, advise him that c
- Page 734 and 735:
time to answer. Try to avoid asking
- Page 736 and 737:
Many of those paths will be found i
- Page 738 and 739:
lead in picking the activities he l
- Page 740 and 741:
performing under pressure. If she
- Page 742 and 743:
this fear by getting used to compet
- Page 744 and 745:
of your life,’ ” he recalls.
- Page 746 and 747:
David still remembers acutely what
- Page 748 and 749:
McAdams studies the stories thatpeo
- Page 750 and 751:
CONCLUSIONWonderlandOur culture mad
- Page 752 and 753:
make them easier, and reward yourse
- Page 754 and 755:
chemistry sets or parrot taxonomy o
- Page 756 and 757:
landscapes are rich and full of dra
- Page 758 and 759:
A Note on the DedicationMy grandfat
- Page 760 and 761:
The rest of my family took its cuef
- Page 762 and 763:
think that one of the best things a
- Page 764 and 765:
number: the “man of action” who
- Page 766 and 767:
Indeed, for over three thousandyear
- Page 768 and 769:
making us calm or melancholic (stab
- Page 770 and 771:
AcknowledgmentsI could not have wri
- Page 772 and 773:
cause. And thanks to Patty Berg, Ma
- Page 774 and 775:
Courtney Martin, Fran and Jerry Mar
- Page 776 and 777:
magical Doma Café in Greenwich Vil
- Page 778 and 779:
Jeremy Chua, Dave Coleman, BenDattn
- Page 780 and 781:
NotesINTRODUCTION: THE NORTH AND SO
- Page 782 and 783:
782/9294. commit adultery: Daniel N
- Page 784 and 785:
784/929Graziano, in an e-mail dated
- Page 786 and 787:
786/929McCrae, “Toward a Geograph
- Page 788 and 789:
788/92921. W. B. Yeats’s “The S
- Page 790 and 791:
790/929Reform and Renewal,” Proce
- Page 792 and 793:
792/92937. “human love at its hei
- Page 794 and 795:
794/929Dorothy Carnegie from Public
- Page 796 and 797:
796/9299. The Pilgrim’s Progress:
- Page 798 and 799:
close-ups of the stars with crowd s
- Page 800 and 801:
800/929and the Culture of Abundance
- Page 802 and 803:
802/92930. Well-meaning parents …
- Page 804 and 805:
804/92938. The 1960s tranquilizer S
- Page 806 and 807:
balanced drama with intellect and g
- Page 808 and 809:
808/92944. John Quincy Adams, incid
- Page 810 and 811:
810/929will judge them to be anxiou
- Page 812 and 813:
812/929CHAPTER 2: THE MYTH OF CHARI
- Page 814 and 815:
814/929Stanford MBAs who graduated
- Page 816 and 817:
816/929Physiological Consequences o
- Page 818 and 819:
818/929Practices for the Next Era,
- Page 820 and 821:
820/929“execution skills” than
- Page 822 and 823:
822/929originally published by Litt
- Page 824 and 825:
824/929no. 1 (2005). But note that
- Page 826 and 827:
826/92984, pp. 193-94 (the thirteen
- Page 828 and 829:
828/929story about a picture. It’
- Page 830 and 831:
830/92912. 91 percent of high-level
- Page 832 and 833:
832/929Down the Walls,” Across th
- Page 834 and 835:
834/929Cooperative Learning Center
- Page 836 and 837:
836/929Chess Expertise,” Applied
- Page 838 and 839:
“Traditional Versus Open Office D
- Page 840 and 841:
840/929a Big Advantage When Compani
- Page 842 and 843:
842/929of Independent Authors,” C
- Page 844 and 845:
844/929Hurting Off-Line Relationshi
- Page 846 and 847:
846/9294. Some say that temperament
- Page 848 and 849:
848/92910. If a high-reactive toddl
- Page 850 and 851:
850/929Fear of Public Speaking,”
- Page 852 and 853:
852/92946-50. See also Kagan and Sn
- Page 854 and 855:
854/929Sensitivity to Context,” C
- Page 856 and 857:
individuals became especially adept
- Page 858 and 859:
858/92941. this difference remains
- Page 860 and 861:
860/929Mysterious Underpinnings of
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862/929Domains of Knowledge About H
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864/929Emotions in Man and Animals
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866/929brightly: Aron and Aron, “
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13. highly empathic: Aron and Aron,
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870/929Emotional States.” See als
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872/92923. High-reactive introverts
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874/92931. Keltner has tracked the
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876/929tanks, not pike in streams):
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878/92946. Great tit birds: Nettle,
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880/929War: The Havoc and Glory of
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882/929Individual Differences in So
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884/929et al., “Testing Predictio
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886/92921. extroverts are more pron
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888/929Monetary Rewards,” Science
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890/929Learning Tasks,” Neuropsyc
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892/929with the behavior of irratio
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894/929and John Crump, “Demograph
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896/929Differences 11, no. 4 (1990)
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898/929Modern Truth in Ancient Wisd
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900/92960. Michael Lewis: Michael L
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902/9297. The Journal of Research i
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904/929with Behavior,” NeuroImage
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906/92923. “A … E … U … O
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908/929Windows on Japanese Educatio
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partner, and to pursue autonomous w
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912/929children, having a restless
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914/9299. psychologists call “sel
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916/929CHAPTER 10: THE COMMUNICATIO
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918/929needs, desires, and rights o
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920/929Negotiations,” Group Decis
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922/929CHAPTER 11: ON COBBLERS AND
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924/929Bingham Lecture given at Yal
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926/92911. Don’t seat quiet kids
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928/9292. Aristotle: Aristoteles, P