quiet-the-power-of-introverts-in-a-world-that-cant-stop-talking-susan-cain

senior manager at Eastman Kodak told
the author Daniel Goleman, “to be able
to sit at your computer excited about a
fantastic regression analysis if you’re
squeamish about presenting those results
to an executive group.” (Apparently
it’s OK to be squeamish about doing
a regression analysis if you’re excited
about giving speeches.)
But perhaps the best way to take the
measure of the twenty-first-century Culture
of Personality is to return to the
self-help arena. Today, a full century
after Dale Carnegie launched that first
public-speaking workshop at the
YMCA, his best-selling book How to Win
Friends and Influence People is a staple
of airport bookshelves and business
best-seller lists. The Dale Carnegie Institute
still offers updated versions of
Carnegie’s original classes, and the ability
to communicate fluidly remains a
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