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FEBRUARY 2023

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FEATURE<br />

Ingredients for Success<br />

Three friends, two cultures and one great company<br />

BY PAUL NATINSKY<br />

Almost three decades<br />

ago, three friends joined<br />

forces for a professional<br />

journey none of them could have<br />

predicted.<br />

Patrick Tomina and Eric<br />

Hardy met at University of Michigan-Dearborn.<br />

They came together<br />

from very different backgrounds—Tomina<br />

is Chaldean<br />

and has roots in independent retail<br />

businesses; Hardy is African<br />

American and from a family in<br />

which his father worked for General<br />

Motors and expected his son<br />

to follow a similar path.<br />

Pat and Eric were initially<br />

bound by their common interest<br />

in engineering, but their<br />

relationship deepened as they<br />

worked together to form a company<br />

based on their common interests<br />

and values that each brought to the<br />

equation.<br />

“27 years ago, people didn’t really<br />

understand our business relationship<br />

because they’re looking at a Black<br />

guy and a Chaldean guy and they are<br />

thinking ‘Why are they so close? Why<br />

are they doing business together?’ I<br />

don’t think that happened that much<br />

back then,” said Tomina.<br />

Hardy summed it up in a sentence.<br />

“Like-minded people, regardless of<br />

culture, can come together.”<br />

The first venture for Tomina and<br />

Hardy was to form a company that designed<br />

websites. Intended to be fun,<br />

the venture was a hobby cooked up in<br />

the U of M Dearborn computer lab.<br />

And then there were three<br />

Eventually, Hardy left engineering for<br />

IT consulting. It was at this career stop<br />

that he met Keith Echols. Echols was<br />

working at Detroit Edison at the time<br />

and was Hardy’s second client. The<br />

two found themselves working deep<br />

into the night on a project in the state’s<br />

Thumb Region. On the long drive<br />

home, the conversation deepened,<br />

and they began to think there might be<br />

something there, said Echols.<br />

W3r team played fowling and threw axes at a recent outing at the Hub, in Novi.<br />

Hardy said Echols, who is a few<br />

years older than Hardy and Tomina,<br />

was the first Black executive with<br />

whom Hardy had worked. “He was a<br />

demonstration of what was possible<br />

for folks who looked like us.”<br />

The idea of working together jelled<br />

when the three came together on another<br />

project. They decided to establish<br />

a company based on the idea that strong<br />

personal relationships and contributions<br />

from different cultures could blend<br />

with strong professional skills. The three<br />

principals planned to harness this business<br />

philosophy and use it to drive solutions<br />

for their clients. Thus, was born<br />

w3r, with Hardy as CEO, Tomina as CFO,<br />

and Echols as Executive Vice President.<br />

Technology at the core<br />

Hardy says w3r “is a technology firm<br />

at our core.” The company focuses<br />

its effort mostly in three industries:<br />

healthcare, financial services, and insurance.<br />

w3r operates mostly in technology<br />

spaces, handling challenges such as<br />

cloud transformations, data management<br />

and application development.<br />

Branching out into healthcare, the<br />

company now also owns a nursing and<br />

case management practice and operates<br />

a healthcare employment agency.<br />

Diversity in w3r’s interests reflects<br />

the company’s corporate philosophy,<br />

which stems directly from its principals.<br />

“It was the differences in our backgrounds<br />

that allowed us to be successful,”<br />

said Hardy. Tomina brought elements<br />

of the Chaldean community to<br />

w3r, Hardy and Echols brought Tomina<br />

into their circle, including the National<br />

Society of Black Engineers. The<br />

trio never led with the fact that their<br />

company was minority owned, though<br />

it was obvious as soon as they walked<br />

into a room, said Hardy.<br />

The formula has worked well and<br />

allowed w3r to form trust bonds and<br />

long-term relationships with clients.<br />

w3r did a recent pitch-and response<br />

with a financial services client,<br />

part of a 17-year relationship. The<br />

project at hand is to help the bank<br />

through its organizational move from<br />

Michigan to another state. In this process,<br />

the client will have to divest itself<br />

of key property assets. w3r will work<br />

to help them take the core operations<br />

and put them in the cloud.<br />

“We’re the guys behind the scenes<br />

doing the architecture work as well as<br />

the development work with the companies<br />

to allow this modernization of the<br />

environment to happen,” said Hardy.<br />

The transition has to be seamless.<br />

Conquering COVID<br />

w3r’s corporate structure<br />

helped it meet challenges outside<br />

of its core business. The<br />

company used its strong internal<br />

relationships to weather<br />

the COVID storm well. Hardy<br />

credits the company’s roots in<br />

engineering training among<br />

the principals and a conservative<br />

management style.<br />

Tomina credits the company’s<br />

closeness and strong communication<br />

with its employees<br />

for helping it retain employees<br />

and develop flexible COVID<br />

personnel policies.<br />

“There were a lot of companies<br />

that during or after CO-<br />

VID, that had hard lines with<br />

their employees. Many of our<br />

employees are close friends of ours—<br />

we go out to dinners together; we<br />

see each other all the time outside<br />

of work. We allowed our folks to do<br />

what they wanted to do. So, if they<br />

wanted to work from home, we provided<br />

them with the tools to do that.<br />

We didn’t put any hard lines down<br />

that said ‘Hey, you’ve got to be in the<br />

office three days a week, or you’ve got<br />

to come back to the office full time.’”<br />

Hardy said the company had one<br />

of its best years ever coming out of<br />

COVID as the demand for work-athome<br />

technology spiked.<br />

The home stretch<br />

Hardy said the partners are driving<br />

revenue to $100M in annualized<br />

revenue over the next five years. At<br />

that point they likely will have serious<br />

conversations about succession<br />

plans that help make the organization<br />

younger. Just like the old days<br />

the trio talk and see one another<br />

frequently, so they are on the same<br />

page.<br />

However it shakes out in the end,<br />

w3r’s journey has, thus far, been as<br />

much fun as a college joy ride—with<br />

the satisfaction reserved for grownups.<br />

18 CHALDEAN NEWS <strong>FEBRUARY</strong> <strong>2023</strong>

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