Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
FEATURE<br />
Ingredients for Success<br />
Three friends, two cultures and one great company<br />
BY PAUL NATINSKY<br />
Almost three decades<br />
ago, three friends joined<br />
forces for a professional<br />
journey none of them could have<br />
predicted.<br />
Patrick Tomina and Eric<br />
Hardy met at University of Michigan-Dearborn.<br />
They came together<br />
from very different backgrounds—Tomina<br />
is Chaldean<br />
and has roots in independent retail<br />
businesses; Hardy is African<br />
American and from a family in<br />
which his father worked for General<br />
Motors and expected his son<br />
to follow a similar path.<br />
Pat and Eric were initially<br />
bound by their common interest<br />
in engineering, but their<br />
relationship deepened as they<br />
worked together to form a company<br />
based on their common interests<br />
and values that each brought to the<br />
equation.<br />
“27 years ago, people didn’t really<br />
understand our business relationship<br />
because they’re looking at a Black<br />
guy and a Chaldean guy and they are<br />
thinking ‘Why are they so close? Why<br />
are they doing business together?’ I<br />
don’t think that happened that much<br />
back then,” said Tomina.<br />
Hardy summed it up in a sentence.<br />
“Like-minded people, regardless of<br />
culture, can come together.”<br />
The first venture for Tomina and<br />
Hardy was to form a company that designed<br />
websites. Intended to be fun,<br />
the venture was a hobby cooked up in<br />
the U of M Dearborn computer lab.<br />
And then there were three<br />
Eventually, Hardy left engineering for<br />
IT consulting. It was at this career stop<br />
that he met Keith Echols. Echols was<br />
working at Detroit Edison at the time<br />
and was Hardy’s second client. The<br />
two found themselves working deep<br />
into the night on a project in the state’s<br />
Thumb Region. On the long drive<br />
home, the conversation deepened,<br />
and they began to think there might be<br />
something there, said Echols.<br />
W3r team played fowling and threw axes at a recent outing at the Hub, in Novi.<br />
Hardy said Echols, who is a few<br />
years older than Hardy and Tomina,<br />
was the first Black executive with<br />
whom Hardy had worked. “He was a<br />
demonstration of what was possible<br />
for folks who looked like us.”<br />
The idea of working together jelled<br />
when the three came together on another<br />
project. They decided to establish<br />
a company based on the idea that strong<br />
personal relationships and contributions<br />
from different cultures could blend<br />
with strong professional skills. The three<br />
principals planned to harness this business<br />
philosophy and use it to drive solutions<br />
for their clients. Thus, was born<br />
w3r, with Hardy as CEO, Tomina as CFO,<br />
and Echols as Executive Vice President.<br />
Technology at the core<br />
Hardy says w3r “is a technology firm<br />
at our core.” The company focuses<br />
its effort mostly in three industries:<br />
healthcare, financial services, and insurance.<br />
w3r operates mostly in technology<br />
spaces, handling challenges such as<br />
cloud transformations, data management<br />
and application development.<br />
Branching out into healthcare, the<br />
company now also owns a nursing and<br />
case management practice and operates<br />
a healthcare employment agency.<br />
Diversity in w3r’s interests reflects<br />
the company’s corporate philosophy,<br />
which stems directly from its principals.<br />
“It was the differences in our backgrounds<br />
that allowed us to be successful,”<br />
said Hardy. Tomina brought elements<br />
of the Chaldean community to<br />
w3r, Hardy and Echols brought Tomina<br />
into their circle, including the National<br />
Society of Black Engineers. The<br />
trio never led with the fact that their<br />
company was minority owned, though<br />
it was obvious as soon as they walked<br />
into a room, said Hardy.<br />
The formula has worked well and<br />
allowed w3r to form trust bonds and<br />
long-term relationships with clients.<br />
w3r did a recent pitch-and response<br />
with a financial services client,<br />
part of a 17-year relationship. The<br />
project at hand is to help the bank<br />
through its organizational move from<br />
Michigan to another state. In this process,<br />
the client will have to divest itself<br />
of key property assets. w3r will work<br />
to help them take the core operations<br />
and put them in the cloud.<br />
“We’re the guys behind the scenes<br />
doing the architecture work as well as<br />
the development work with the companies<br />
to allow this modernization of the<br />
environment to happen,” said Hardy.<br />
The transition has to be seamless.<br />
Conquering COVID<br />
w3r’s corporate structure<br />
helped it meet challenges outside<br />
of its core business. The<br />
company used its strong internal<br />
relationships to weather<br />
the COVID storm well. Hardy<br />
credits the company’s roots in<br />
engineering training among<br />
the principals and a conservative<br />
management style.<br />
Tomina credits the company’s<br />
closeness and strong communication<br />
with its employees<br />
for helping it retain employees<br />
and develop flexible COVID<br />
personnel policies.<br />
“There were a lot of companies<br />
that during or after CO-<br />
VID, that had hard lines with<br />
their employees. Many of our<br />
employees are close friends of ours—<br />
we go out to dinners together; we<br />
see each other all the time outside<br />
of work. We allowed our folks to do<br />
what they wanted to do. So, if they<br />
wanted to work from home, we provided<br />
them with the tools to do that.<br />
We didn’t put any hard lines down<br />
that said ‘Hey, you’ve got to be in the<br />
office three days a week, or you’ve got<br />
to come back to the office full time.’”<br />
Hardy said the company had one<br />
of its best years ever coming out of<br />
COVID as the demand for work-athome<br />
technology spiked.<br />
The home stretch<br />
Hardy said the partners are driving<br />
revenue to $100M in annualized<br />
revenue over the next five years. At<br />
that point they likely will have serious<br />
conversations about succession<br />
plans that help make the organization<br />
younger. Just like the old days<br />
the trio talk and see one another<br />
frequently, so they are on the same<br />
page.<br />
However it shakes out in the end,<br />
w3r’s journey has, thus far, been as<br />
much fun as a college joy ride—with<br />
the satisfaction reserved for grownups.<br />
18 CHALDEAN NEWS <strong>FEBRUARY</strong> <strong>2023</strong>