Under_The_Whispering_Door_by_TJ_Klune

DD’s file before your arrival, you should be in possession of the tools you’ll
need to help your DD overcome their rage.
For example, you have been assigned to a HUMAN MAN NAMED BILL. BILL
is angry because HE does not want to be dead. HE demands that you, as the
Reaper, bring HIM back to life. HE threatens you, telling you that if you don’t
correct this unfortunate situation, HE WILL DESTROY EVERYTHING YOU HOLD
DEAR.
Fear not! You have anticipated this, and you know some who have died
will say or do anything to try to refute their new reality. While no one likes to
be threatened, certain concessions need to be made when dealing with a DD.
It is prudent for a Reaper to listen and show understanding while still
maintaining an air of authority. Being sympathetic to the plight of the DD is
paramount. And yet, a Reaper cannot under any circumstances allow the DD
to assume control of the situation. The Reaper must be firm yet practical.
In the case of HUMAN MAN NAMED BILL, so long as HE isn’t harming you,
HIMSELF, or others, allowing HIM to express HIS frustrations might diffuse
the situation all on its own. If that’s the case, and HE has tired himself out,
you can remind HIM of what you learned from HIS file. You recall that, in
life, the HUMAN MAN NAMED BILL liked BOARD GAMES AND INTERNET
VIDEOS OF SLOTHS CRAWLING SLOWLY ACROSS A ROAD. With this knowledge,
you can remind your DD of these things, and experience a sense of
accomplishment when you see BILL SMILING WITH HIS HUMAN MOUTH.