CV 2022 Brochure Final For Web

Information and Guarantee
ORDERING VIA
Website: www.thecountryvictualler.co.uk
Tel: 01777 874700
Post: The Country Victualler, Ashvale Road, Tuxford, Notts NG22 0NH
DELIVERY
Your order will be delivered by DPD, APC or Royal Mail any time between 9 am and 8 pm on the day
you have specified. Unfortunately, delivery is not guaranteed for any particular time during the day.
It is therefore essential that when ordering you provide instructions for the courier company should
you happen to be out when your goods are delivered. This could be an alternative house number, or
in a safe place on your property such as in your garage or porch. When ordering you could specify an
alternative delivery address such as your workplace, holiday home or to a friend or neighbour if that
proves to be more convenient. Please let us know as soon as possible if your order has not arrived
within the time frame.
Standard Carriage Charges are as follows:
LOCATION DELIVERY METHOD PRICE
UK Mainland DPD next day orders under £35 £11.95
UK Mainland
DPD next day orders
£35.01 - £80.00
£7.95
UK Mainland DPD next day orders over £80 FREE
Scottish Highlands & Islands / Isle
of Man
Royal Mail next day £30.00
All our products are sent to you fresh and securely packed by next working day delivery,
except those parcels going to more remote destinations which may take a little longer. If in
any doubt please speak to the customer services team on 01777 874 700. Please note, nextday
delivery to remote addresses on the UK mainland and UK Islands may not be possible.
If next-day delivery is vital, please order before 11 am and phone us to check. As we only sell
food items, there is no return facility, if you have any issues with your order, please contact
us on 01777 874 700 where we can resolve your issue or issue a refund.
SHELF LIFE
All our products are suitable for freezing – even the
pork pies – We recommend that where possible
customers place orders to be delivered well in
advance of Christmas to reduce the strain and also
guarantee delivery in ample time so you have the
reassurance.
Freeze on day of purchase and when defrosting the
key is to defrost slowly a day or so before you wish
to use the item, this way you will still have a great,
fresh tasting product with some shelf life left.
Items suitable for freezing are clearly marked with
the freezer icon.
GIFTS
We are happy to add a personal message to
your parcel if sending it as a gift. Simply send
us your wording and we will do the rest.
PAYMENT
All prices quoted are correct at the time
of publication but these may be subject to
change due to external factors outside of our
control, however we will honour the product
price at the point of purchase. We would
therefore kindly advise you to place your
order early.
www.thecountryvictualler.co.uk 47