HSA Dec 22-Jan 23

THE OFFICIAL PUBLICATION OF THE AUSTRALIAN HOTELS ASSOCIATION (SA BRANCH) DEC 2022-JAN 2023 

INSIDE 

2022 BEST OVERALL 

HOTEL WINNERS 

PLUS 

Loxton Hotel 

President’s Lunch 

The Stirling Hotel 

WWW.BOYLEN.COM.AU 

WWW.AHASA.ASN.AU

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2 | Hotel SA | W W W . A H A S A . A S N . A U 

perks.com.au 

Back to Contents

Shortcut to Stories 

DECEMBER 2022 - JANUARY 2023 

SKIP TO 

Scott’s Spot 

Publican tales from the last 

month by our roving reporter, 

Scott Vaughan. Farewell to 2022! 

SKIP TO 

President’s Lunch 

Over 320 guests attended the end 

of year Presidents Christmas Lunch 

on Tuesday 6 December. 

SKIP TO 

AHA National Awards 

The ‘best of the best’ in Australian 

hotels were honoured at the 

prestigious National Awards. 

SKIP TO 

The Loxton Hotel 

The $7 million refurbishment of 

the Loxton Hotel pays homage to 

World War II settlement soldiers 

in a contemporary style. 

I N T H I S I S S U E 

SKIP TO 


The Stirling Hotel is living proof 

that enduring quality – coupled 

with ceaseless evolution – reaps 

rewards. 

SKIP TO 

Workplace Relations 

What’s in store for 2023. With a 

change of government, the respective 

Labor parties have already signalled 

their intentions to make workplace 

relations a key platform for change. 

04 From the President 

06 From the General Manager 

08 Scott’s Spot 

09 Regional Meetings: Yorke Peninsula 

10 Regional Meetings: Eyre Peninsula 

12 The Perks of Streamlined Operations 

14 President’s Lunch 2022 

17 SA Shines at National Awards 

20 The Loxton Hotel 

28 Women in Hotels Christmas 

Fundraiser 

30 The Stirling Hotel 

38 Workplace Relations: What’s in Store 

for 2023 

42 From the President Continued from 

Page 5 

46 New AHA|SA Website Launched 

48 AHA|SA Podcasts 

49 AHA|SA Corporate Partner Directory 

50 AHA|SA Corporate Partners 2022-2023 

We design, build and host beautiful 

hotel websites that link with your 

third-party software. 

boylen.com.au 

08 8233 9433 

W W W . A H A S A . A S N . A U | Hotel SA | 3

From the President 

DAVID BASHEER – AHA|SA PRESIDENT 

Issues of Importance 

After two years of COVID-19 

heartache, we are in calmer times 

with our doors open, our tills ringing 

and our staff again enjoying their 

work and trusting in job security. 

Today, the issues affecting our 

membership centre around 

regulatory overreach: 

• interest rates - a concern, as 

debt in our sector increased 

by 15% during COVID-19 

• rising power and wage costs 

• inflationary pressures 

• a worrying Federal Government 

IR agenda that will hurt our 

family-owned hotels most. 

LABOUR SHORTAGES 

As important as these issues are, 

they pale into insignificance in 

comparison with our acute labour 

shortage that is placing substantial 

constraints on our post-COVID-19 

recovery. 

As operators scramble for workers, 

they are forced to reduce trading 

hours, making fewer rooms 

available and baulking at business 

investment. 

Make no mistake, our labour 

shortage was closing in on us well 

before COVID-19 exacerbated the 

crisis. If anything, the pandemic has 

saved the blushes of a succession 

of State and Federal Governments 

of both persuasions who long 

ignored our concerns - and we are 

paying the price. 

More action - less theatre is 

required. 

We did not need to wait for the 

talk-fest of September’s jobs and 

skills summit to enlighten us we 

should engage older workers 

back into gainful employment, nor 

that migration numbers and visa 

processing times were issues. The 

AHA|SA membership, having lived 

the problem, has been agitating 

those points for some time. 

We were lectured at endlessly during 

the pandemic and told to pivot and 

be imaginative. Well, now it is the 

turn of our political leaders to do just 

that and search for solutions which 

may not be deemed appropriate in a 

more regular labour market. 

Employing overseas workers cannot 

be at the expense of locals, however, 

right now, migration is central to 

our solution. The pandemic has 

laid bare previous concerns that 

migrants are stealing local jobs. 

When it comes to attracting 

overseas workers, we are the 

‘lucky country’ no more. 

After the damage our COVID-19 

over-reaction inflicted on brand 

Australia, Governments must rethink 

their assumption that migrants will 

happily float back to our workforce. 

Their trust has been broken and, in 

a competitive global market, we are 

now seen as a difficult destination 

to do business with. 

4 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents

“Employing 

overseas workers 

cannot be at the 

expense of locals, 

however, right 

now, migration 

is central to our 

solution.” 

On April 3, 2020, Prime Minister 

Scott Morrison told our 200,000 

foreign workers to go home. 

Overwhelmingly, they have not 

returned. 

There are more than 100,000 

unfilled job vacancies in the 

hospitality industry. 

Only now are more resources being 

thrown into processing migrant 

visas that were taking more than 

seven months to clear the desks 

of the bureaucracy with fees up to 

$25,000 per application. 

Migration caps will increase by 

35,000 people through 2023. 

Unsurprisingly, we feel we need 

a greater number. 

But there is an elitist focus on 

highly skilled migrants. Some of 

our industry’s needs are for skilled 

labour. The majority of our vacancies 

are in the semi-skilled space. We are 

calling for the introduction of a lower 

skilled visa category to ensure our 

members are not frozen out of the 

migration system. 

Currently, we can only sponsor key 

roles like cooks and managers for 

two years. Increasing this to four 

years would provide a pathway to 

permanent residency, giving us the 

opportunity to retain international 

talent. 

Highly sought-after experienced 

chefs are too often denied access to 

permanent residency due to being 

over 45 years of age. Increasing this 

Click here to 

watch video 

age barrier, if only in the short term, 

would be an important win. 

With migration caps lifting, it is 

critical South Australia receives its 

fair share of the migrant intake, and 

we await announcements from the 

Malinauskas Government, to ensure 

these workers are not lost to Sydney 

or the Gold Coast. 

The AHA in South Australia has 

lobbied for a range of measures 

centring around education and 

training to relieve our shortages. 

With our pool of workers dwindling, 

the mindset towards VET courses 

must change. 

We acknowledge Education Minister 

Blair Boyer for acting upon our 

direct approach and, in a joint 

federal partnership, opening up 

3000 fee-free positions here for 

TAFESA courses in hospitality and 

tourism next year. 

Vocational education can no longer 

be regarded as the poor cousin of a 

university qualification. 

Wider recognition is required 

to ensure a trade in hospitality 

is recognised as a noble and 

worthwhile pursuit. 

The AHA|SA has long advocated 

the length and complexity of our 

four-year cooking apprenticeships 

do not fit our modern, fast paced 

and highly digitalised society, and 

the new working structures that 

have evolved from it. 

Successive governments have 

ignored industry’s calls for a more 

nimble training system, and here 

we stand with chef shortages at 

a dangerous level and apprentice 

dropout rates at an unsustainable 

50%. 

This State’s fabulous food culture 

is under threat. 

We need milestone payments 

to incentivise the Gen Z chefs of 

tomorrow to stay the course. 

It has been suggested by Federal 

Skills and Training Minister Brendan 

O’Connor that such payments 

should be prioritised towards the 

jobs of the future. 

During COVID-19, AFTER our 

industry was sacrificed for the 

purpose of public health, we lost 

many of our staff. We are a priority 

right now. 

Tools of the trade and other 

measures to assist young apprentices 

were strangely abandoned by the 

Weatherall Government and there is 

no more appropriate time than now 

to restore those important cost of 

living concessions. 

To ease our staffing emergency, 

we implore Governments to 

deliver real solutions with practical 

outcomes - not populist headlines 

dressed up with big price tags. 

Read the rest of the President’s 

speech on page 42 

Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 5

From the General Manager 

IAN HORNE – AHA|SA GENERAL MANAGER 

The Year That Was 

2022 was another busy and 

challenging year for SA’s hotel 

industry. As we move into a post- 

COVID era, we have also seen the 

election of new State and Federal 

Governments and, of course, the 

AHA|SA continues to represent and 

advocate for our members on a huge 

range of issues. However, some 

highlights are worth mentioning. 

Click here to 

watch video 

COVID -19 

2022 began under the same cloud 

of restrictions as the two years 

before it. With borders finally 

open, but an increase in COVID-19 

infections throughout the state, 

the previous government imposed 

severe restrictions on Boxing Day 

2021. This meant that the hotel 

industry began 2022 with seated 

consumption only, at 25% capacity 

indoors, 50% outdoors, no standup 

private functions, no singing or 

dancing, and masks at all times. 

This was a devastating blow to the 

industry during our peak trading 

period, for the second year in a row. 

The AHA|SA made urgent and 

continual representations to 

government and SAPOL throughout 

this time and, on 12 March, all 

density restrictions were finally 

removed. 

It wasn’t until 24 May 2022, after the 

election of the new government, 

that the Emergency Declaration was 

finally ended in South Australia. As of 

14 October 2022, isolation as a result 

of a COVID-19 infection is no longer 

required, bringing at long-last an end 

to the severe regime of COVID-19 

restrictions. 

ACCOMMODATION 

AND TOURISM 

Despite a challenging start, 2022 

has seen a strong recovery in the 

visitor economy as the year has 

progressed. With 487 rooms 


opened in 2021 and a further 737 

rooms in construction, it is vital 

that these new rooms are filled. 

Conferences, events and major 

sporting attractions are crucial in 

stimulating the visitor economy, 

and the AHA|SA are very heartened 

to see the strong schedule ahead 

with VALO 500, the Tour Down Under, 

the AFL Magic Round and LIV Golf. 

The merger between the AHA and 

AAoA has been progressing steadily 

throughout 2022, with the finalisation 

of this merger expected to be 

completed by mid-2023. This merger 

recognises that all types of hotels 

have mutual interest and would 

benefit from acting as one voice. 

GAMING 

Following the implementation of 

the Government’s gambling reform 

package, the AHA|SA has continued 

to work closely with CBS and 

gambling help services in relation 

to ongoing opportunities for reform. 

The AHA|SA plays an important 

role as a member of the Gambling 

Advisory Council (GAC), representing 

the voice of industry on matters 

relating to responsible gambling 

and harm-minimisation practices. 

The AHA|SA provided significant 

input into various reviews including: 

CBS’s review of the Approved 

Trading System for gaming machine 

entitlements; a review of the Gaming 

Machines Gambling Code of 

Practice; and a review undertaken 

by CBS to assess the effectiveness 

of the current gaming training and 

gambling industry staff training 

requirements. 

The AHA|SA continues to work 

closely with our national and 

interstate counterparts on reviews 

and proposals for changes occurring 

in those jurisdictions which have 

the potential to impact us here in 

South Australia if not appropriately 

monitored and managed. 

SKILLS SHORTAGE 

Without doubt, the biggest challenge 

for the industry in 2023 and beyond 

is the acute labour shortage that is 

placing substantial constraints on 

our post-covid recovery. A staggering 

73% of respondents to a recent 

AHA|SA survey confirmed they were 

short staffed, with many operators 

forced to reduce trading hours and 

services, and cap available rooms 

due to lack of staff. 

The AHA continues to lobby strongly 

for members on this critical matter 

at both Federal and State level. 

The AHA|SA’s priorities in this space 

include: increasing the cap on skilled 

and unskilled migration, increasing 

opportunities for mature aged 

Australians to work without affecting 

their pension, reviewing our cooking 

apprenticeship system to better suit 

modern society, and reversing the 

historic mindset that VET and semiskilled 

courses are the poor cousin 

to university qualifications. 

A State Government awareness 

campaign is central to this. 

Our industry was sacrificed for 

the purposes of public health 

during COVID-19 and as a direct 

consequence we lost the majority 

of our staff. In return the health of 

the hospitality industry must now 

be a priority. 

MEMBERSHIP 2023 

– AN ESSENTIAL PART 

OF DOING BUSINESS 

The AHA|SA can only achieve what 

is does by being well resourced 

through its strong and loyal 

membership base. I personally thank 

you for your ongoing support for us 

in advocating for your businesses. 

The AHA|SA is made up of a team 

of professionals who can assist you 

with many aspects of your business. 

Whether you need to make a 

licensing application, require advice 

or representation with a workplace 

issue, or need guidance navigating 

the many post COVID-19 challenges, 

the team at the AHA|SA can assist. 

Have an enjoyable and prosperous 

summer that we hope will make 

COVID-19 a distant memory and 

we look forward to a very buoyant 

and exciting 2023. Cheers. 

Ian Horne, 

AHA|SA General Manager 

GAMING CARE UPDATE 

In this video, AHA|SA Deputy General 

Manager Anna Moeller provides an 

update on Gaming Care, including: 

• The best process to deal with 

unredeemed tickets (and what 

not to do) 

• Tips on BOEN compliance and how 

it affects your risk assessment 

• CRTs after 2am 

• Major review of gaming training 

and a change that will benefit 

venues during this period of staff 

shortages. 

Click here to 

watch video 


On the road 

O N E F O R T H E R O A D W I T H V A U G H A N Y 

Scott’s Spot 

Hello all and welcome to the 

December edition of Scott’s Spot. 

REGIONAL MEETINGS 

There have been back-to-back 

Regionals throughout the month 

of November, starting with the 

award-winning Dalrymple Hotel 

in Stansbury hosting the Yorke 

Peninsula meeting, followed by the 

beautifully renovated Hotel Boston 

hosting the Eyre Peninsula meeting. 

A massive thank you to both of 

these venues for hosting the event, 

along with the incredibly strong 

attendance from members within 

these regions. Thanks also to 

the wonderful support from our 

corporate partners. 

The Port Lincoln Hotel hosted 

their annual Christmas event which 

was also extremely well attended, 

so thanks as always to Brooke and 

her team for inviting me along. 

Enjoy these pics taken at each of 

these events. More photos p9 & 10. 

To the last photo of the year... 

I called into the Freeling Hotel 

and it was great to see Dee and 

Richard from the Clare Castle , 

Kapunda catching up with Mel and 

Dom. I have noted over my time 

in this role that Dom loves photo 

shoots, so here you go mate! 

AROUND THE AHA|SA OFFICE 

I would like to wish Bronte McCarthy 

all the best in what will be a welldeserved 

retirement. At the time of 

writing, he has three weeks left to 

go and will be missed. 

Didier Vollerin turns 50 this month. 

Happy birthday to the great man, 

with all attendees belting out a 

stirring rendition of Happy Birthday 

at the Hotel Boston. Lucy Randall 

sourced the cake in the early hours. 

FAREWELL & WELCOME 

I wanted to acknowledge venues 

who have been part of the AHA|SA 

for a number of years and wish all 

the best for future endeavours while 

welcoming new licensees. 

• Prince Of Wales Kapunda 

• The Fed on Semaphore 

I’d like to wish all of our members 

and corporate partners a wonderful 

Christmas and happy new year. 

2022 has been a lot of fun with 

large turnouts to all AHA|SA events 

throughout the year. 

Thank you all. 


Regional 

R E G I O N A L M E E T I N G S - Y O R K E P E N I N S U L A 

SHORTCUT 

TO 

LOXTON HOTEL STORY 

- CLICK HERE 


Regional 

R E G I O N A L M E E T I N G S - E Y R E P E N I N S U L A 


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The Perks of Streamlined Operations 

Nestled in the heart of the Yorke 

Peninsula in the town of Kadina, 

The Royal Exchange Hotel 

is the epitome of country 

hospitality – cold beer, hearty 

pub meals and friendly service. 

Publicans Dion and Janine Pomery 

purchased the business in late 

2016. Just when they had settled 

in and become accustomed to all 

the eccentricities of owning and 

operating a hospitality venue, they 

were struck by a major set-back. 

The Royal Exchange Hotel was 

ravaged by a kitchen fire in October 

of 2017, which amounted to 

almost $1 million in damages and 

loss of income. 

Faced with the reality of having 

to rebuild a significant part of their 

business, they found themselves 

exhausted with maintaining 

the back of house business 

administration, let alone the dayto-day 

running of the hotel. 

“Working in the hotel and 

maintaining our customer service 

has always been our priority. You 

can’t underestimate the value of 

being visible to your customers, 

particularly in a country pub where 

you have so many regulars that 

are the heart and soul of the place,” 

says Dion. 

“We couldn’t afford to have this 

fall by the wayside, particularly in 

the aftermath of the fire when we 

were faced with additional costs 

to rebuild. The last thing we wanted 

to do was alienate the locals, who 

have been so loyal to our pub over 

the years.” 

FINDING A HOSPITALITY 

SPECIALIST ACCOUNTANT 

With their bookkeeping previously 

done in-house, maintaining the 

hotel’s financial and tax records over 

this time was a task they struggled 

to keep up with. They quickly 

realised that their small, suburban 

accountant was only going to be 

able to offer very limited help in this 

area. It was clear that there was a 

gap in their accountant’s industry 

knowledge and ability to deal with 

some of the stickier issues that they 

were facing - they needed to find an 

accounting partner that could help 

them grow and scale their business. 

Perks was referred to them through 

a member of their extended family 

who was also a Perks client and 

initially, they were only engaged for 

The Royal Exchange Hotel’s 2020 

year-end tax compliance work. The 

Pomery’s were so impressed with 

the Perks service that they decided 

to outsource both their bookkeeping 

and management accounting work 

to Perks in February 2021 and 

haven’t looked back. 

“Right from the start it was clear to us 

that Sam had a deep understanding 

of the hotel industry . 

From left: Cade Pomery, Duty Manager at The Royal 

Exchange Hotel and Sam Wagner, Director at Perks. 

Working with Perks has really freed 

us up to focus on the day-to-day 

operations of the pub, while having 

the confidence to know that our 

bookkeeping is being handled 

behind the scenes.” 

INTERNAL RESTRUCTURE 

FOR FINANCIAL GAINS 

“We’ve also got a much better 

picture of what our financials look 

like, both now and in the future. Sam 

has been proactive in pointing out 

any upcoming tax obligations well 

in advance, as well as any areas that 

might need some tightening up so 

we can see further improvements 

to our bottom line,” says Dion. 

One of the key areas that has 

gained great improvements was 

assessing The Royal Exchange 

Hotel’s financial structure. 

In the wake of the rebuild and 

rotating COVID lockdowns in 


June 2021, Perks Accounting 

and Business Services Director , 

Sam Wagner , identified the tax 

benefits of an internal restructure 

that would set them up for success. 

They engaged the specialist advice 

of Neil Oakes , Director, Tax 

Consulting to inform the best 

course of action. The work was 

carried out before the end of the 

2021 tax year and the business 

realised tax savings that contributed 

to their bottom line the following year. 

MOVING PAYROLL 

TO THE CLOUD 

With a much more streamlined 

business model, the Pomery family 

was no longer drowning in the 

financial side of their operations, 

and the service side of their 

business was reaping the benefits. 

The obvious missing piece was the 

payroll, which Janine was still doing 

internally week to week. 

“Initially we were hesitant to 

pass payroll over to the Perks 

Bookkeeping division, as the 

nature of hospitality means there 

are a lot of last-minute changes 

to shifts and we didn’t want our 

team to feel like they had to speak 

to someone outside the pub if they 

weren’t paid the correct amount,” 

says Janine. 

In October 2021, Sam presented 

a payroll solution to the Pomery’s 

in the form of Deputy, a cloudbased 

platform that could be 

integrated with Xero, the cloud 

accounting platform they 

had already established for their 

business reporting. As a real-time 

digital solution, they could see an 

up-to-date view of their financials. 

Having a digital, cloud-based 

solution also eliminated any pay 

discrepancies, as well as messy 

time sheets. 

“Our team has access to the 

rostering and timesheet side of 

the platform which is accessible 

on their phone, tablet, or computer. 

There is no confusion about who 

is working when, and if something 

changes mid-shift they can enter it 

in on their side so it is accounted 

for at pay-day,” says Janine. 

“For me, I don’t have to spend hours 

doing a pay run. I just approve the 

payment for the Perks Bookkeeping 

team to process, which takes me 

a matter of minutes.” 

“We’ve also got the added 

functionality of attendance reporting 

and managing our employee leave, 

so I never miss anything when 

setting up our weekly rosters.” 

“It was a no brainer making the 

switch when we could see the 

benefits it would provide to the 

whole team.” 

Sam Wagner is a Director at Perks , South Australia’s leading privately-owned 

accounting and private wealth firm. A driving force in the Perks Hospitality specialisation 

team, Sam has provided key advisory and operational support to a number of owneroperators 

in the sector, ranging from the structuring of their business, to back-of-house 

bookkeeping, to the streamlining and digitization of their support systems. 

Did you miss last 

month’s Hotel 

SA stories on... 

• THE VICTOR’S SEASIDE 

METAMORPHOSIS 

• COOKING COMES FROM 

THE HEART FOR SA 

‘CHEF OF THE YEAR’ 

• PREMIER PRAISES 

PUBS’ “EXTRAORDINARY 

SACRIFICE” 

CATCH UP HERE 

THE OFFICIAL PUBLICATION OF THE AUSTRALIAN HOTELS ASSOCIATION (SA BRANCH) 


A H A | S A P R E S I D E N T ’ S L U N C H 2 0 2 2 

Over 320 guests including South Australian Business leaders, State and Federal 

politicians, and key stakeholders attended the end-of-year President’s Christmas 

Lunch on Tuesday 6 December, held in the Panorama Ballroom at the Adelaide 

Convention Centre overlooking the Torrens River precinct. 

A highlight of the end of year event was the main presentation given by AHA|SA 

President, David Basheer. A response was given by the South Australian Premier, 

Hon Peter Malinauskas. A contribution of $50K from the ‘Pubs with Heart’ funding 

program to Puddle Jumpers Inc, was announced on the day, providing much needed 

services to vulnerable South Australians. 

It was a great way to conclude another busy year and break bread with those either 

involved or working alongside the South Australian Hotel Industry. 


President's Lunch 

SHORTCUT 

TO 

STIRLING HOTEL 

STORY - 

CLICK HERE 


A H A | S A P R E S I D E N T ’ S L U N C H 2 0 2 2 


SA Shines 

at National 

Awards 

SA hotels won six awards at the 

prestigious AHA National Awards 

for Excellence on 28 November 

2022, including Best Redeveloped 

Hotel to the Loxton Hotel (see story 

page 20 ). 

A record 730 VIPs and industry 

guests - including Australian of the 

Year Dylan Alcott AO - gathered for 

the awards extravaganza, held at 

Campbell’s Cove, Sydney Harbour 

for the first time. 

New AHA National President 

David Canny said the event was 

the perfect start to a summer free 

from restrictions for the first time 

in years. 

“Today is an opportunity for the best 

in the business to come together at 

the start of what is set to be a bright 

and prosperous summer for our 

industry,” he said. 

“Nothing compares to the 

atmosphere, the noise and the sheer 

joy of being out in a lively pub full of 

good people, good food and great 

drinks. Today’s winners are proof 

that here in Australia we have the 

best hotel and accommodation 

venues, operators and staff in the 

world. 

“I congratulate all finalists and 

winners on providing service to their 

patrons which is second to none.” 

Speakers and presenters at the 

event included Order of Australia 

recipient Dylan Alcott AO who 

introduced the new Accessibility 

Award category for 2023, Australian 

Hotels Association National CEO 

National 

Awards for 

Excellence 

28th November 

2022, Sydney 

Stephen Ferguson, event host AHA 

NSW President Scott Leach – who 

recently stepped down as national 

president after an unprecedented 

five years - and a host of leading 

industry partners. 

Dylan Alcott AO took part in a Q&A 

telling the crowd of the importance 

of accessibility in hospitality venues. 

Another highlight was the induction 

of Western Australian hospitality 

stalwart Neil Randall into the 

prestigious Diageo Johnnie Walker 

Hall of Fame. 

Winner of Overall Hotel of the Year 

at a metropolitan level, as well 

as Best Outdoor/Non-Enclosed 

Facility, went to Eaton’s Hill Hotel in 

Queensland, while at a regional level, 

the winner was Treendale Farm 

Hotel in Western Australia. 

SA WINNERS 

Front of House Employee of the 

Year - Accommodation Division 

Eos by SkyCity, Adelaide, SA 

(Siddartha Kaul) 

Hotel Industry Rising Star 

Verandah Bar, Sydney, NSW 

(Sharni Aird), 

Eos by SkyCity, SA (Meg Anderson) 

Best Bar Presentation & Service 

- Regional 

& 

Best Redeveloped Hotel - General 

Division 

Loxton Hotel, SA 

Best Bar Presentation & Service 

- Metropolitan 

Peninsula Hotel, SA 

Best Family Dining 

Belair Hotel, SA 


Scott has made an incredible contribution to to the hospitality industry as National 

President, he challenged us all to to push for greater outcomes that would 

ultimately benefit all members. 

Thank you 

to our host 

I Iwould like to to thank out-going AHA President Scott Leach for his leadership 

through a tremendously difficult period. 

Employee Excellence in 

Service - General Division 

Paradise Valley Hotel, 

Belgrave VIC (Liam Fisher) 

Front of House Employee 

of the Year - General 

Division 

Bar Beirut, Canberra 

ACT (Soumi Tannous) 

Chef of the Year 

QT Melbourne, VIC 

(Paul Griffiths) and 

The Gem Hotel, NSW 

(Anthony Fullarton) 

Employee Excellence in 

Service - Accommodation 

Division 

Cyprus Lakes Resorts, 

Hunter Valley, NSW 

(Shaun O’Bryan), Ovolo 

South Yarra, VIC (Amy 

Moylan), Crown Hotels 

Melbourne, VIC (Brad 

Francis), Crown Towers 

Sydney, NSW (Lauren 

Carinci) 

Front of House 

Employee of the Year - 

Accommodation Division 

Eos by SkyCity, Adelaide, 

SA (Siddartha Kaul) 

Hotel Industry Rising Star 

Verandah Bar, Sydney, 

NSW (Sharni Aird), 

Eos by SkyCity, SA 

(Meg Anderson) 

Outstanding Achievement 

in Training 

Berry Springs Tavern, NT 

Outstanding Community 

Service & Achievement 

Barmah Hotel, VIC and 

El Cortez Hotel, Canley 

Heights, NSW 

We reconfirm our commitment to to you in in supporting your ambitions and 

business goals. 

On behalf of of the National Board of of the AHA, and along with Martin Ferguson AM 

Chair of of Tourism Accommodation Australia, I Ithank our corporate partners 

who have time and time again displayed their loyalty and commitment to to 

our industry. 

You are here because you are valued. The ones who give our venues soul. 

And tonight, we applaud our people; our frontline workers. 

Excellence in Innovation, 

Sustainability and Energy 

Efficiency Practice 

Howard Smith Wharves, 

QLD 

Best Tourism Initiative 

The Cove, Tasmania TAS 

Best Bar Presentation 

& Service - Regional 

Loxton Hotel, SA 

Best Bar Presentation 

& Service - Metropolitan 

Peninsula Hotel, SA 

Draught Beer Quality 

Award 

Oriental Hotel Mudgee, 

NSW 

Best Hotel Bar - 


Iris Rooftop, Hotel X, QLD 

Best Retail Liquor Outlet 

Devonport Cellarbrations, 

TAS 

Best TAB Licensed Venue 

Lizards Bar and 

Restaurant, NT 

Best Gaming Venue 

- Regional 

Grovedale Hotel, VIC 

Best Gaming Venue 

- Metropolitan 

Rosstown Hotel, VIC 

Best Family Dining 

Belair Hotel, SA 

Best Restaurant 

- Regional 

Furneaux Restaurant, TAS 

Best Restaurant - 

Metropolitan 

Fleur, The Royal, WA 

We come together as one, from every corner of of this country, to to celebrate what 

you do, day in, in, day out. That is is the beauty of of the National Awards and what it it 

means to to be a member of of the AHA family. 

I Ithank our members who have travelled from across the country to to be here 

tonight, to to celebrate our finalists, our fearless operators, investors, risk takers 

and industry visionaries. 

David Canny 

AHA National President 

Australian Hotels 

Association 

Tourism 

Accommodation 

Australia 

It It is is my pleasure to to welcome you to to the 2022 AHA National Awards for 

Excellence in in this iconic location. 



(Mid-Range - Superior) 

Mister Percy, The 

Woolstore 1888 by 

Ovolo, NSW 



(Deluxe) 

Amara, Spicers Sangoma 

Retreat 

Best Marketed Hotel 

- General Division 

Cloudland, QLD 

Best Marketed Hotel - 


Grand Hyatt Melbourne, 

VIC 

Best Meeting and Events 

Venue 

Hotel Realm, ACT 

Best Suite/Apartment 

Hotel 

Meriton Suites Surfers 

Paradise, QLD 

Best Sporting 

Entertainment Venue 

Landmark, NT 

Best Entertainment 

Venue 

Beach Hotel, Byron Bay, 

NSW 

Best Outdoor/Non 

Enclosed Facility 

Eatons Hill Hotel, QLD 

Best Bistro - Regional 

Hybla Tavern, WA 

Best Bistro - Metropolitan 

Rose & Crown Hotel, WA 

Best Traditional Pub 

Accommodation 

Porters Plainland Hotel, 

QLD 

Presidents 

Welcome 

Full List of 2022 Winners 

Best Deluxe Pub 

Accommodation 

Bermagui Beach 

Hotel, NSW 

Best Mid-Range 

Accommodation 

Mercure Melbourne 

Doncaster, VIC 

Best Superior 

Accommodation 

Spicers Sangoma 

Retreat, NSW 

Best Redeveloped Hotel 

- General Division 

Loxton Hotel, SA 

Best Redeveloped Hotel - 


JW Marriott Gold Coast, 

QLD 

Best Deluxe 

Accommodation 

Crown Towers Sydney, 

NSW, The Ritz Carlton, 

Perth, WA 

Good luck and I Iwish you a great celebration. 

These are the hotels who lead the way in in innovation, in in inspiration, in in staffing and 

in in design. 

Tonight, we honour 249 nominees across 45 categories. Hotels representing the 

best of of our industry who provide hundreds of of thousands of of jobs Australia wide. 

Who provide amazing facilities and hospitality experiences. 

I Iunderstand the challenges our members are facing. I Iunderstand the need for 

us to to fight for their right to to trade and for the confidence to to invest and employ. 

Best Luxury 

Accommodation 

Saffire Freycinet, TAS 

2022 Diageo Johnnie 

Walker Hall of Fame 

Neil Randall, WA 

Best Hotel Group 

Operator 

Flower Hotels, NSW 

Overall Hotel of the 

Year - Regional 

Treendale Farm Hotel, 

Australind, WA 

Overall Hotel of the 

Year - Metropolitan 

Eatons Hill Hotel, QLD 

Overall Hotel of the Year - 


The Tasman, Hobart, TAS 

The trust placed in in me to to lead AHA National empowers me to to ensure I Icontinue 

the great work of of those who have gone before. 



The Loxton Hotel 

LOXTON’S STYLISH SALUTE TO WWII VETS 

WORDS: TYLER MAUND 


The $7 million refurbishment of the Loxton Hotel pays homage to World War II 

settlement soldiers in a contemporary style, winning for its efforts the top SA and 

national hotel awards. 

It was named the 2022 Best Overall Hotel – Country at the AHA|SA Industry 

Awards, then went on to claim the national AHA awards for Best Bar Presentation 

& Service - Regional and Best Redeveloped Hotel - General Division. 


“The ceiling in the long bar area 

is a white-rounded shape, it is the 

same shape as a Nissen Hut... 

which is where people lived when 

they returned from war.” 

“The idea was still to maintain country charm, we 

didn’t want a very modern hotel in Loxton, we still 

wanted it to have a lot of character,” said General 

Manager Darren Morrison. 

Walking down the main street of Loxton, people are 

greeted by the beautiful stonework of the Loxton 

Hotel, however it’s the charm inside that serves as a 

testament to WWII veterans. 

NISSEN HUTS AND DIP TINS 

“There is reference in the ceiling to the Nissen Huts, 

which is where people lived when they returned from 

war,” he said. 

“The ceiling in the long bar area is a white-rounded 

shape, it is the same shape as a Nissen Hut. We came 

up with the idea based on them. 

“We’ve also got vintage dip tins that hang as lightshades 

in the café. 

“They were used to wash fruit many years ago.” 

It’s a pleasant element of nostalgia that references the 

early 1940s, with many returned WII soldiers living in 

the region. 

“The region has got a lot of people that served,” he said. 

“We have a veteran who is 100 years old who visits the 

hotel regularly.” 

PROTRACTED PLANNING 

The refurbishment of the hotel has been in the pipeline 

for six years and now it’s working wonders. 

“We’ve been in growth for a few years, it’s amazing the 

numbers we’re doing,” said Darren. 

“Planning has been going on for a long time, the Board 

was ready to go in 2016 but a few things happened and 

we couldn’t get started. 

“They eventually started in July 2019 with the café. 

The outside area was only finished a few weeks ago.” 

LIGHT AND BRIGHT 

Despite its heritage characteristics, don’t for a 

second think that the Loxton Hotel doesn’t have that 

contemporary feel. 

It is a modern style headed by an exceptional floor plan 

that ties all facets of the hotel together. 

“Upon entering people can’t believe how open and bright 

it is,” he said. 

“You can stand in one area and almost see through the 

whole hotel.” 

Updates were made to the dining room and gaming 

room, alongside a new sports bar with live sport, 

one of three different bar areas in the hotel. 

22 | Hotel SA | W W W . A H A S A . A S N . A U Back to Contents

CONGRATULATIONS TO THE 

MULTI-AWARD WINNING 

LOXTON HOTEL 

PRODUCT SUPPLIER WINNER 

RESTAURANT & CATERING 

AWARDS SA 2022 

conceptcollections.com.au 

20221125-Hotel-SA-Half-Page-Ad.indd 1 

22/11/2022 12:26:00 PM 

Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 23

Mob. 0455 048 600 

Beverage Inspirations congratulates 

The Loxton Hotel on winning Best 

Overall Hotel - Country, Best Bar 

Presentation and Experience - 

Country and Best Redeveloped 

Hotel - Country at the recent 

AHASA Awards evening. 

We are extremely proud to supply 

premium quality wines to The 

Loxton Hotel and acknowledge 

the two National awards won at 

the AHA awards for excellence 

evening. Best Bar Presentation 

and Service – Regional, along with 

Best Redeveloped Hotel - General 

Division. 

The renovations were made to remedy the outdated 

nature of the old hotel, which was founded in 1908. 

“It was a beautiful old pub, but it was outdated, 

it needed to catch up a little bit. 

“We were challenged before with the separate rooms 

in the old hotel. 

“It still needed to feel like a good country hotel. 

“There are windows that open all through the dining 

area, providing an inside outside feel. 

“People can come in, watch the footy, cricket and 

have a beer or a wine,” he said. 

One of the bigger challenges for the hotel was 

COVID-19, which saw the hotel trading from the bottle 

shop and takeaways out of the kitchen exclusively. 

Fortunately, the renovations ensured that there was 

light at the end of the tunnel. 

“Once it turned, it turned really strongly,” he said. 

“With the new pub, the new areas, it was very exciting 

for people that had been locked up to come out and 

see a brand new pub.” 

A major change to the hotel has been the new 1908 

café, and the hotel board saw an opportunity to provide 

locals and tourists with a place to enjoy a coffee and 

breakfast. 

“Loxton people will mainly dine in Loxton,” he said. 



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“There are so many people in the Riverland looking 

for somewhere to have a coffee and breakfast.” 

The renovations have also had a positive impact on 

tourism, with word spreading quickly that the Loxton 

Hotel is worth a visit. 

“We are getting quite a lot of customers from across 

the river and we’ve been able to maintain them as 

regulars, its been really pleasing,” he said. 

An asset to the hotel is its versatile food menu, which 

ranges from traditional pub food to daily specials such 

as Coorong mullet. 

“Our menus are changing 4-6 times a year, we’ve got 

good relationships with suppliers,” he said. 

“We are always looking at different things, we’ve had 

events where people wanted rabbit so the chefs did 

a function for 70 people that had rabbit as their main 

course. 

“Our kitchen crew loves the opportunity to cook good 

food every day, the food quality is fantastic.” 

The Loxton Hotel caters for many different occasions, 

it has a function room with a capacity of 140 people 

and the hotel is a popular destination for weddings, 

conferences, parties, meetings and more. 

It also features 52 rooms of accommodation, some 

of which overlook the River Murray, which is only two 

hundred metres away, and a bottle shop which is open 

seven days a week. 

“We have everything from budget rooms for workers 

to nice rooms overlooking the river,” he said. 

There is also a golf package available which serves 

as a drawcard for visitors. 

“The Golf Course in Loxton is as good as you get 

anywhere in the regions, we have a lot of golf packages,” 

he said. 

“We have lots of golf groups, from 6-8 people to 36 

people. 

“They spend a bit of money at the golf and in the main 

street, it’s great for the pub and the town.” 

The Loxton Hotel won three awards at the AHA|SA 

Industry Awards including – Best Overall Hotel – 

Country, Best Bar Presentation and Experience – 

Country, and Best Redeveloped Hotel – Country. 

It was also awarded runner-up in Best Gaming Venue 

– Country. 

“It’s amazing, we were lucky enough to get three, we 

didn’t expect to get any,” Darren said, who has been at 

the hotel for five years. 

COMMUNITY OWNED 

The Loxton Hotel is community owned, bought back 

in the early 1900s by residents of the town. 

“Quite a long time ago it was not going that well, the 

community rallied around it, saved the hotel and kept 

it going,” he said. 

“The profits of the hotel either go back into the hotel 

or into the community. We’re really strong with 

sponsorships to sporting clubs or events that the 

community has. 

“There are a lot of things that happen in the town that 

the hotel gets behind in sponsorship.” 

The hotel board oversees everything and is made up 

of residents of the Loxton community. 

Whilst floods are currently affecting the township and 

surrounding areas, that won’t affect the hotel itself, 

so upgrades are continuing, with a beer garden next 

on the renovation agenda. 

Where award-winning hotels shop. 

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W O M E N I N H O T E L S F U N C T I O N 

Wom 

Over 150 women in hotels and corporate partners attended the annual 

Christmas Network and Fundraiser at the Malt Shovel Taphouse on 

Wednesday 16 November. The final event on the Women in Hotels calendar 

raises much needed funding for Junction Australia , as well as a massive 

collection of essential items for Women in emergency housing.Thank you 

to all the raffle donors and we are delighted to have raised nearly $3000 to 

purchase some household items for those doing it tough.We look forward to 

another busy Women in Hotels Network calendar in 2023! 


en In Hotels 



EVOLVING STIRLING HOTEL 

A LEADER IN ITS CLASS 

WORDS: LUCY BREWER & TYLER MAUND 


The Stirling Hotel is living proof that enduring quality – coupled with 

ceaseless evolution – reaps rewards. 

One of South Australia’s most loved pubs, the Stirling was awarded Best 

Overall Hotel – Metropolitan in the 2022 AHA|SA Hotel Industry Awards 

for Excellence. 

The hotel marks the gateway to the Adelaide Hills and is a favourite with 

locals and tourists. 



It’s a multifaceted venue that offers a range of dining 

experiences, from a casual bistro and an outdoor deck, 

to a more formal wine bar and dining room. 

It also features a pizza bar, cellar, patisserie and 

boutique accommodation. 

“Our market is so diverse with what we have to 

offer,” said Venue Manager Cameron Frost. 

“We really want to be able to cater to local families 

looking for a mid-week dining destination, as well 

as interstate and international travellers who want a 

great starting point for their trip to the Adelaide Hills. 

“Our main focus is people who have an appreciation 

for good food and good wine, and who want to be 

in a relaxed environment that lends itself to our 

approachable style of service.” 

CONSTANT UPGRADES 

A large part of the Stirling Hotel’s charm is its constant 

innovation to satisfy customers. 

The hotel industry changes rapidly, and according 

to Cameron, it is the Stirling’s ability to keep pace 

that sets it apart. 

A commitment to rolling renovations has seen the 

outdoor terrace area upgraded recently and the hotel’s 

restaurant space The Grill was transformed into a wine 

bar and dining room. Five upstairs bedrooms are next 

in line. 

“We now have the one menu running through the 

whole venue, instead of running two separate venues,” 

said Cameron. 

“It allows our guests to choose how they want to 

dine, instead of what they’re dining on. 

“This means the bistro menu has taken a step up 

to become a bit more à la carte focused but it still 

has all the classics. It’s been received really well.” 

Pub-style classics sit side-by-side with dishes such as 

a grilled tuna steak and a lobster and prawn gnocchi. 

There are also numerous vegan and gluten free 

alternatives on offer. 

The pizza bar offers 17 pizzas to choose from, including 

vegan and kids choices and the option to order them 

gluten free. 

“We run three specials every day—the Butcher’s Cut, a 

Fisherman’s Catch and a curry special,” said Cameron. 

“The drinks offering in the bistro includes a very diverse 

wine-by-the-glass list, with 50 local and international 

wines available. 

“If you go into our wine bar and dining room, we have a 

sub-regional Adelaide Hills focused wine-by-the-glass list. 

“There are over 500 wines on our wine-by-the-bottle 

list, including vertical vintages from some of the best 

winemakers in the world. 


“We also run a really fantastic dark spirits selection, 

with very rare American whiskeys and cognacs.” 

The wine-by-the-bottle list is extensive, with 18 wines 

valued in excess of $1,000, including an expertly aged 

1973 Penfolds Grange Multi Regional at $1,400. 

Its 1976 counterpart tops the list, valued at $2,200. 

Not all visitors need to break the bank however, with 

bottled wines starting at $34. 

The Stirling Hotel is also known for its burgundy 

collection; a passion shared by the owners and local 

winemakers. 

“They like to be able to benchmark vintages against 

old world, iconic winemakers,” said Cameron. 

“For us to be able to have a deep wine selection here 

is really important, not only for the local punter but also 

for local winemakers to be able to see what the current 

old world vintage is doing.” 

Visitors can also enjoy the delights of the Stirling Hotel’s 

Cellars & Patisserie which differs from the customary 

bottle shop, offering a contemporary style boutique 

experience and the option to leave the hotel with 

something in hand. 

The Cellars & Patisserie offers craft beer, boutique 

wines and small batch spirits alongside fine foods and 

speciality coffee that has been named the best in the 

Adelaide Hills, offering the choice of a house blend by 

5 Senses or beans from guest roasters interstate. 

Customers can either dine-in or leave with a coffee, 

pastry of choice or heat-and-eat meal, along with many 

other delicacies on offer. 

FUNCTIONS 

The Stirling Hotel offers two main function spaces 

suitable for weddings and birthdays through to 

corporate lunches and boardroom meetings. 

Downstairs you will find The Library which serves as 

an intimate gathering space that features an open gas 

fireplace, armchairs, coffee tables and stylish bookshelf. 

A venture upstairs will take you to The Deck, which has 

elevator access and a large private bar. 

It is a light-filled room with bi-fold doors that open on to 

the spacious decking area, providing an indoor/outdoor 

feel that has festoon lighting, outdoor lounges and a 

retractable roof. 

The Deck function space also offers an in-house music 

system, projector and microphone. 

Domaine Wine Shippers is proud to be a supply 

partner to the Stirling Hotel…. South Australia’s Best 

Overall Hotel – Metropolitan for 2022. 


Congratulations to 


Congratulations to Brett and Sarah 

Matthews and all of the team 

at the Stirling Hotel on the 

outstanding achievement of being 

awarded the AHA (SA) 

“Hotel of the Year – Metropolitan” 

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Congratulations from Hahndorf Hill to The Stirling Hotel for being awarded 

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FUTURE PLANS 

The future of the Stirling Hotel will be in keeping with 

the team’s focus on innovation, and desire to surpass 

the expectations of customers. 

“We look out for what’s new in the industry and try 

and bring that into the hotel,” said Cameron, noting 

a move towards digital ordering platforms and other 

technology. 

There will also be a fresh focus on accommodation at 

the Stirling, which currently has five luxurious rooms 

available for guests. 

All rooms include a king size bed and some balcony 

rooms offer views of Stirling’s beautiful trees and main 

street, and feature stylish fireplaces. 

Room Five has its own entry hall and bathtub views 

over the iconic deciduous trees. 

As beautiful as they are, all five rooms are about to 

undergo a facelift... part of The Stirling’s commitment to 

continuous improvement. 

“We are always evolving and changing our offering,” 

said Cameron. 

“Our wine list will change every six weeks. Our food 

menu will change every six weeks. We always want to 

change things up to be able to create an offering so that 

people can come back and have something different.” 

Where award-winning hotels shop. 

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AHA|SA MEMBER INFORMATION 

Workplace Relations: 

What’s in Store for 2023 

OWEN WEBB - AHA|SA WORKPLACE RELATIONS MANAGER 

With a change of government both federally and in 

South Australia, the respective Labor parties have 

already signalled their intentions to make workplace 

relations a key platform for change. 2022 has seen 

some of those legislative changes already pass 

through the federal parliament, with the impacts of 

those changes to commence from early next year. 

As we move into the Christmas and New Year Period 

and look towards 2023, we look at some of the changes 

that will occur on the workplace relations front and 

the implications of some of those issues for the hotel 

industry. 

SECURE JOBS, BETTER PAY BILL 

The federal government’s Secure Jobs, Better Pay Bill 

has been well documented providing a lot of airtime 

across the national news in the second half of 2022. 

The Albanese Government back in October sought 

to make significant changes to the existing Australian 

workplace laws through the introduction of their Fair 

Work Legislation Amendment (Secure Jobs, Better Pay) 

Bill 2022 (Bill). The Bill sought to amend the Fair Work 

Act and related legislation in areas such as multiemployer 

and low paid enterprise bargaining, reducing 

the gender pay gap, new sexual harassment laws, 

abolition of the Registered Organisations Commission, 

equal remuneration, abolition of the power of pay 

secrecy clauses, new anti-discrimination laws, changes 

to the use of fixed term contracts and changes to 

flexible working arrangements. 

A Senate inquiry was undertaken with the opportunity 

for interested stakeholders to provide feedback on 

the Bill in November. The AHA nationally prepared a 

submission for the Inquiry seeking changes across a 

whole range of areas including the proposed changes to 

multi-employer bargaining, flexible work arrangements 

and the proposed sunsetting of “Zombie” agreements. 

Following negotiations with Independent Senator David 

Pocock, the Bill secured passage through Parliament 

with the Government settling on a range 

of amendments to their original bill which includes: 

• Small businesses with fewer than 20 employees 

based on headcount (and excluding seasonal 

workers and other irregular casuals) will be excluded 

from the single-interest multi-enterprise bargaining 

stream. 

• The Government will undertake a statutory review 

no later than 2 years after the passage of the Bill. 

• The ‘grace period’ during which a single-interest 

multi-enterprise bargaining authorisation can be 

granted will change from six months to nine months. 

• Introducing a new reasonable comparability 

threshold into the common interest test. 

• Introducing new safeguards for businesses that 


have fewer than 50 employees based on headcount 

wanting to exit multi-employer enterprise bargaining 

and with the onus of proving a common interest on 

the applicant for these businesses. 

• Increase the ‘minimum bargaining period’ for the 

purpose of intractable bargaining declaration from 

six to nine months. 

• Require conciliation to take place before arbitration 

over flexible working arrangements unless there are 

exceptional circumstances. 

• Give the Minister a new power to declare an industry 

or occupation eligible for the supported (low paid) 

bargaining stream. 

The changes sought in this Bill will have an impact 

for the hotel sector here in South Australia in 2023, 

particularly in areas such as multi-employer bargaining, 

sunsetting of ‘zombie” agreements and changes 

to flexible working arrangements. The AHA|SA will 

continue to provide up to date information and 

education on how these changes will impact hotels 

in 2023. 

FAMILY & DOMESTIC VIOLENCE LEAVE 

CHANGES 

On 28 July this year the Federal Government introduced 

the Fair Work Amendment (Paid Family and Domestic 

Violence Leave) Bill 2022 (the Bill). The Bill was for an 

Act to amend the Fair Work Act 2009 (Cth) (Fair Work 

Act) to provide for 10 days of paid family and domestic 

violence leave (FDVL) and for related purposes. The 

Bill passed through Parliament on 27 October 2022, 

following some amendments from the Senate. 

The new FDVL changes amends the current FDVL 

provisions contained in the National Employment 

Standards under the Fair Work Act. The new 

amendments commence from 1 February 2023 for 

employees employed other than by a small business, 

and 1 August 2023 for small business employees. 

The key changes include: 

• Provision for full-time, part-time and casual 

employees to access up to 10 days of paid FDVL per 

12-month period of employment. 

• Extension of the current definition of family and 

domestic violence to include conduct of a current or 

former intimate partner of an employee, or a member 

of an employee’s household. 

• Employees will be paid for any FDVL based on their 

full rate of pay, which for full-time and part-time 

employees will be worked out as if the employee 

had not taken the period of leave and for casual 

employees, they will need to be paid at their full rate 

of pay worked out as if the employee had worked 

the hours in the period for which the employee was 

rostered. 

Now that these new amendments have passed through 

Parliament, employers can now prepare for the changes 

to FDVL in 2023. Preparation should include, 

• Updating policies and procedures to reflect the new 

paid leave provisions and ensuring that procedures 

are clear on how an employee can access such leave 

and any evidence required by the employer; and 

• Ensuring that payroll systems are updated to provide 

for paid FDVL. 

RESPECT@WORK BILL 

On 27 September this year the Federal government 

introduced the Anti-Discrimination and Human Rights 

Legislation Amendment (Respect at Work) Bill 2022 into 

Parliament to implement a further 7 recommendations 

from the Respect@Work Report produced by the 

National Sex Discrimination Commissioner, Ms Kate 

Jenkins. Following some amendments in the Senate, 

the Bill passed through both houses on 28 November. 

The Respect at Work Bill will make a number of 

amendments to the federal Sex Discrimination Act 

and Australian Human Rights Commission Act with a 

number of those amendments coming into immediate 

effect. Key amendments included: 


• Positive Duty – Amending the Sex Discrimination 

Act to provide a positive duty for employers/PCBU’s 

to take reasonable and proportionate measures to 

eliminate, as far as possible, certain discriminatory 

conduct such as sexual harassment. 

• Hostile Work Environment – Amending the 

Sex Discrimination Act to introduce an express 

prohibition to protect people from hostile workplace 

environments on the ground of sex. The protection 

will not require the conduct is directed at a specific 

person, but instead prohibits conduct that results 

in an offensive, intimidating and humiliating 

environment for people of one sex. 

• Inquiries into systematic unlawful discrimination 

– Amending the Australian Human Rights 

Commission Act to confer on the AHRC the ability 

to inquire into any matter that may relate to 

systematic unlawful discrimination or suspected 

systematic unlawful discrimination. 

• Costs – Insert costs protections into the AHRC Act 

to provide greater certainty in relation to the cost of 

pursuing legal action. 

Considering these amendments, the new year will be 

a perfect time for businesses to review their policies 

and procedures on sexual harassment and antidiscrimination 

to ensure they are pushing their positive 

duty in the workplace. Hotels will also need to ensure 

that in 2023 they continue to promote professional 

development and training of staff on understanding the 

complaint and grievance process and what constitutes 

appropriate behaviours in the workplace. 

INDUSTRIAL MANSLAUGHTER LEGISLATION 

– S A 

One of the election commitments from the South 

Australian Labour Government back in March this 

year was the introduction of new state industrial 

manslaughter legislation to make industrial 

manslaughter a criminal offence. 

The Attorney-General Hon Hyam Maher MP has now 

published a consultation draft of a bill to introduce 

into Parliament, the Work Health and Safety (Industrial 

Manslaughter) Amendment Bill 2022. 

The SA Government is seeking to introduce the 

following changes as part of this proposed legislation: 

• To make an industrial manslaughter offence apply 

where a person has been either reckless or grossly 

negligent in conduct which breaches a work health 

and safety duty under the WHS Act and which results 

in the death of an individual. 

• Provide for a maximum penalty of 20 years 

imprisonment for individuals and $15 million 

for body corporates if found guilty. 

• An alternative verdict of guilt for a Category 1, 


Category 2 or Category 3 offence would be 

available if the trier of fact is not satisfied that a 

person is guilty of industrial manslaughter but is 

satisfied the person is guilty of a lower tier offence 

under the WHS Act. 

• SafeWork SA would be investigating any alleged 

industrial manslaughter and any prosecutions would 

be tried in the South Australian Employment Court, 

as per the current arrangements under the WHS Act. 

Whilst workplace deaths in the Hotel sector have 

thankfully been few and far between over the years, 

this proposed legislation is a timely reminder for hotels 

to review their work health and safety policies and 

practices in 2023, to ensure they are compliant with 

the WHS Act and Regulations. 

“...the new year will be a 

perfect time for businesses 

to review their policies 

and procedures on sexual 

harassment and antidiscrimination...” 

WAGE THEFT LEGISLATION – S A 

The South Australian Government has also committed 

to introducing wage theft legislation as one of their 

election commitments. 

Proposed wage theft legislation has not yet been tabled 

for consultation; however the Attorney General has 

indicated that such proposed legislation would likely be 

introduced into parliament in the second half of 2023. 

We are aware that the legislation would seek to 

create criminal penalties for persistent and deliberate 

underpayments of employees, including wages and 

superannuation. The proposed laws are aimed at 

specifically targeting the intentional and dishonest 

underpayment of employees. 

For Hotels, 2023 provides an opportunity to ensure that 

all their record keeping requirements of employees are 

being maintained and updated wherever necessary and 

they continue to pay wages and entitlements in line with 

the respective industrial instruments. 

2023 

2023 will be a big year as the legislative changes sought 

by the respective government’s come into effect. The 

AHA|SA WR team will continue to update members on 

these changes and members should not hesitate to 

consult the AHA|SA on any of these issues. 

• Extreme Focus - We set out to be the 

best at one thing and one thing only 

– cocktail mixes and ingredients 

• Brand Leadership - Each of our core 

brands serves a purpose in the market 

• Innovation - Pushing boundaries within 

the industry is a part of our DNA 

• World’s Finest Fruit - Our dedication to 

developing the highest quality products 

start with putting the finest ingredients 

on earth into every single bottle 

• Manufacturing Excellence - We’ve 

created a manufacturing environment 

that is truly second to none 

• Global Footprint - As a global leader 

and innovator in the category, not a 

minute goes by when someone isn’t 

enjoying a delicious cocktail that was 

made using an ABM product 

All for the bar tender 

Fresh Fruit | Global #1 | Consistency | 

Speed of Service | Margin | Variety | National 

Availability | Gluten Free | Vegan | 

Cane Sugar | No GMO | No Artificial Flavours 

www.southtradeint.com.au 

www.finestcall.com 


From the President - Continued from Page 5 

DAVID BASHEER – AHA|SA PRESIDENT 

BIG BROTHER 

There remains routine calls for 

greater control measures in the 

sale of alcohol and use of gaming 

machines in our venues. 

I am proud to be a member of an 

industry that takes its obligations 

in these areas seriously and 

responsibly. 

Perhaps it’s a hangover from 

COVID-19 when Government have 

been in our lives like we could never 

imagine, but we have adopted a 

few meddling academics together 

with some politicians who have 

appointed themselves as our moral 

guardians and exert unreasonable 

influence over how we live our lives 

and run our businesses. 

Once, Australians prided themselves 

on being fun - but common sense - 

individuals. Today, we have lost all 

proportion. 

98% of Australians are not problem 

gamblers. Not everyone who raises 

their voice at the pub needs to 

have their alcohol consumption 

monitored or restricted. 

I absolutely acknowledge we must 

look after the vulnerable. 

That is a shared responsibility of 

industry and government. 

So, too, education and information. 

We have a history of constructively 

working alongside government 

to develop appropriate safety 

measures and supports. 

But once informed, most adults 

can decide what we will drink, when 

we will drink it, and how much we 

can safely drink without Big Brother 

sitting on our shoulders. 

Just because we see the top of 

a poker machine from 50 metres 

away or a gaming advertising sign 

does not mean we will instinctively 

abandon our family – and all sense 

– and hit the punt. 

Those who have the need to tell 

us how to safely live our lives, 

presumably live their own sensible 

life. They should trust the rest of us 

to do the same. 

LIQUOR CONSUMPTION AND 

RESTRICTIONS 

Governments that approach 

consultation with key stakeholders 

as an opportunity - not an obligation 

- always produce the best outcomes 

- and last the longest. 

If the hysteria is to be believed, 

alcohol consumption is out of control. 

Alcohol consumption per adult in 

Australia peaked in 1974 at 13.1 

litres per year. Today, it has fallen 

to 9.5 litres per adult. 

Over the past decade, with a greater 

focus on health and wellbeing, 

there has been a 40% shift in beer 

drinkers from full strength to mid 

strength alcohol. And our most 

recent phenomenon is the growth 

of zero alcohol products 

Of course, the facts don’t suit the 

argument of these very impressively 

funded organisations whose agenda 

is to impose themselves onto our 

businesses. 

Due to the trend of drinking less, the 

kids of this generation are drinking 

far more responsibly than many of 

us in this room did at the same age. 

The difference today is any 

indiscretion is captured by a phone 

camera and splashed across social 

media or the 6 o’clock news. 

Our industry has been pro-active in 

driving a culture shift in attitudes 

towards alcohol consumption. 

This has been achieved through 

measures including the independent 

not for profit organisation 

DrinkWise, superior staff training 

and strong codes of practices. 

We don’t deny there are pockets of 

abuse. But knee jerk reactions to the 

sale of alcohol are both unhelpful 

and too often counterproductive. 

The laws around liquor purchasing 

are quickly being tightened. 

Restrictions have been introduced 

on the amount and type of alcohol 

that can be purchased in Ceduna, 

Coober Pedy, Port Augusta and 

Whyalla. 

This regulation is being used as a 

tool to address alcohol-related harm 

and violence, along with anti-social 

behaviour. 

Staff are required to scan a person’s 

driver’s licence and record where 

every liquor purchaser in those 

regions lives, along with the amount 

and items they purchase. 

Discussions about introducing 

similar regulations to the Adelaide 

CBD have commenced. 

In 2022, South Australians require a 

license to drink. 

If you are in an affected area 

wanting to buy alcohol for your 

daughter’s engagement party, 

or maybe a corporate wanting 

to entertain clients, consider the 

unintended consequences. 

Under this regime, every individual 

entering a bottleshop is considered 

a problem and must have their 

identification scanned and recorded. 

I hope the hackers don’t get wind of 

this. 

History has shown this lowest 

common denominator approach 

too often mean the masses are 

penalised for the errant behaviour 

of a few. 


The AHA|SA maintains that 

restriction of supply is a blunt 

instrument that simply moves 

the problem, rather than delivering 

lasting benefits. 

We must find improved measures 

to support the health and wellbeing 

of affected families who are crying 

out for greater access to support 

and health services. 

The problem is significant and 

complex and has resulted from 

generations of failure. 

GAMING TODAY 

Like many aspects of retail sales, 

gaming in our venues is performing 

strongly. 

This has again led to hysteria 

surrounding the issue. 

Some perspective is required. 

For the past 20 years, revenue 

growth from gaming in our State 

has been at below-inflation levels. 

In fact, the growth in gaming revenue 

is less than half of the growth in 

retail sales for the same period. 

Like declining liquor consumption, 

these facts do not suit the narrative 

of the anti-gambling industry. 

Calls for even more stringent 

regulations solely aimed at pubs 

and clubs, displays an ignorance 

to what is happening in the online 

world. 

According to a 2022 report by 

Gambling Research Australia 

(a partnership between the 

Commonwealth and State 

governments,) gambling 

participation in Australia 

declined from 64.3% in 2011 

to 56.9% in 2019. In that same 

period, online gambling has 

doubled from 8.1% to 17.5%. 

That same study found problem 

gambling rates online were more 

than double that of the traditional 

gaming cohort. 

In 2011, 12.6 % of problem 

gamblers participated in on line 

activities. Staggeringly, that number 

had sky rocketed to 30.7% by the 

2019 study. 

The growth in online gambling 

has been driven by faster internet 

speeds, the convenience of betting 

on smartphone apps, extensive 

advertising and creative betting 

options- all of which is strictly 

prohibited in bricks and mortar 

venues. 

South Australia’s pubs have long 

led the way with our customer 

protection package that includes: 

• facial recognition – a harm 

minimisation measure the rest of 

Australia is now seeking to adopt 

• automated risk monitoring 

that alerts staff to gamblers 

potentially betting beyond their 

needs 

• a range of maximum bet and 

cash access restrictions. 

The modest load up limits on 

gaming machines in this State are 

a world away from casinos or NSW 

pubs and clubs that have load up 

limits 50 times greater than allowed 

in South Australia. This means the 

risk of money laundering is virtually 

impossible in our venues. 

Beyond that, the AHA|SA has its 

self-funded early intervention 

agency Gaming Care - brilliantly led 

by Anna Moeller - that has taken 

staff training and harm minimisation 

measures to be a nation-wide 

leading model. 

Meanwhile, online gambling 

is allowed to flourish, with the 

proceeds overwhelmingly travelling 

offshore, on platforms with little 

or no player protection. 

In an era when anyone can have 

a casino in their pocket, online 

gambling reform is considered too 

hard. Instead, our members remain 

the tangible target. 

South Australian hotels pay the 

highest rate of gaming tax in the 

nation. 

By comparison, the tax levied on 

that online casino based out of 

Uzbekistan is zero. 

In 2017, our state was the first to 

introduce a point of consumption 

tax to be paid by online corporate 

bookies. 

Other states have not only adopted 

this tax, but raised it to a higher rate 

than South Australia - allowing for a 

more level playing field 

Queensland is now leading 

the nation and I commend the 

Palaszczuk Government’s changes 

that will ensure foreign-owned 

bookies, like Sportsbet, will finally 

pay a fairer share of tax. 

It’s not just the Queensland racing 

industry that benefits from the 

changes. Queensland pubs that - 

like us - rely on Pub TAB revenue, 

will also be more competitive. 

It’s an important tax. If you make 

a living from Australians have a bet, 

you should contribute a fair go. 

We call on our Government 

to initiate similar policies to 

Queensland that back pubs and 

the racing industry here. 

TOURISM AND EVENTS 

South Australia’s pre-COVID-19, 

$8.4billion annual visitor economy 

is recovering strongly, with some 

recent months topping prepandemic 

levels. 


Before the COVID-19 wrecking ball, 

Adelaide had 3000 new hotel rooms 

committed, meaning achieving pre- 

COVID-19 numbers should merely 

be considered Base Camp. 

South Australians have also 

rediscovered their own backyard, and 

new regional opportunities await. 

In a budget with many competing 

interests, we cannot lose sight of 

the fact that conferences, events 

and major sporting attractions 

transfer into money in the bank 

and extra hours on the roster for 

our staff. 

We give great credit to a Premier 

who supports this and has 

demonstrated a willingness to get 

dirt under his own fingernails to 

bring the State to life. 

$40 million over four years pledged 

to an event fund is a strong start. 

Bravo on the return of the VALO 

500. Bring on AFL’s Magic Round 

and LIV Golf where early ticket sales 

domestically and International have 

been phenomenal- and the State of 

Origin next May. 

Premier….many in this room and 

their staff back in their venues are 

most appreciative of this important 

post-COVID-19 stimulation 

There is such a positive return 

on investment with a significant 

multiplier effect for bars, 

restaurants, taxi drivers, tour 

operators, retail shops and more. 

And we know visitors extend their 

stay to explore our regions and 

become advocates for the State - 

returning back with their families. 

We should not set limits to the 

events and conferences Adelaide 

can host. So Premier, I do look 

forward next year to remarking 

how South Australia has secured a 

Bledisloe Cup match, or in a change 

of pace--- maybe hosting a World 

standard flower festival rivalling the 

famous Chelsea Flower show. 

THE NOISY MINORITY 

Of course, there are people in 

this State whose preference is to 

preserve the peace at any cost. 

Hate the thought of this beautiful 

city, or this state, progressing in 

any way. 

A few are in the camp of University 

of SA’s Dial a Quote Professor, 

Adrian Esterman. 

A man who, secure in the knowledge 

COVID-19 restrictions will never 

risk his academic salary, rejects the 

idea of events sustaining anyone 

else’s income for fear of the next 

COVID-19 case. 

Sorry Professor, that ship has sailed! 

For others, any thought of a bold 

proposal, especially if it involves 

infrastructure, is met with a reflex 

rejection. 

As other cities become more 

dynamic, Adelaide remains stagnant 

to keep the noisy minority silent. 

The city-changing Adelaide Oval 

redevelopment is a case in point. 

It was only approved by the skin 

of its teeth. Those who opposed it 

must feel pretty silly today. 

Courageous leadership is required 

to remove that minority’s ability to 

veto crucial state developments. 

Progress in this State is jeopardised 

when perfectly sensible plans like 

the Adelaide Crows shifting their 

base to first the Aquatic centre and 

now Thebarton are thwarted by 

paranoid short sightedness. 

Now, I am not easily identifiable 

as a Crows’ apologist. I subscribe 

to the theory there are two types 

of football supporters. Those who 

barrack for Port Adelaide and those 

who wish they did. 

But it sends the wrong message 

when an organisation that earns 

millions of dollars for our economy 

and gives so much back to the 

community, can twice be sabotaged 

by a few squeaky wheelers. 

Much-needed new hospitals on 

previously forgotten sites or any 

building more than a few stories 

high, meet the same close-minded 

opposition. 

I am not advocating for Adelaide to 

destroy its fantastic heritage and 

green spaces to become another 

Sydney or Melbourne. 

But surely this debate can have a 

sensible centre. 

Not every blade of grass in Adelaide 

is untouchable 

I will guarantee not every proposed 

new development will trigger the 

end of civilisation as we know it. 

With investment being driven away, 

if the next generation want to visit a 

bigger city, they will be packing their 

bags for Newcastle. 

Adelaide rightly celebrates its past. 

That can not be at the expense of a 

bright and exciting future. 

SOME 

ACKNOWLEDGEMENTS…. 

Bill Spurr AO 

It was with sadness we learnt in 

July of the passing of a great friend 

and mentor to many. 

Bill Spur was the most influential 

person in tourism and hospitality in 

South Australia over last generation. 

He developed life-long friendships 

when CEO of the AHA|SA between 

1982 and 1986. 


Bill is remembered as a tourism 

pioneer taking many leadership 

roles including: 

• The Adelaide Convention and 

Entertainment Centres, 

• SA Tourism Commission 

• The then Sealink, 

• Study Adelaide 

• Australian Major Events. 

His death drew tributes from 

current and former Prime Ministers, 

Premiers, Federal and State tourism 

ministers, and Lord Mayors, along 

with many in this room. 

However, even the finest display 

flaws of judgement, and in 1986 

Bill recommended a 29-year-old Ian 

Horne as CEO of the AHA|SA! 

Bill’s wife Helen, and children Debbie 

and Craig, know Bill’s legacy will 

long be cherished. 

Ward Matthews 

The hotel community was shocked 

only a few weeks ago with the 

sudden death of Ward Matthews. 

Part of the famed Matthews 

Hospitality Group, Ward is greatly 

missed at both a personal and 

professional level. 

Our deepest sympathies are 

extended to Colleen, Lisa, Scott 

and their families. 

Awards For Excellence 

Congratulations to the Stirling Hotel, 

Loxton Hotel and Eos by SkyCity 

for achieving best in class in their 

respective categories at our State 

Awards for Excellence. 

In a stunning achievement, the 

Bridgeport Hotel, the inspiration of 

Ian Tregoning and Graham Hobbs, 

beat the country’s finest to be 

awarded the best Hotel for Regional 

Australia at our national awards. 

Greg Fahey 

The most prestigious award our 

Association Australia-wide can 

bestow is the Johnnie Walker Hall 

of Fame. It was an honour to be 

present to see Greg Fahey inducted 

in Hobart. 

This award is not handed out lightly 

and acknowledges Greg as one of 

the most influential hoteliers in the 

nation. 

As comfortable talking to the 

plumber as he is the Premier, 

Greg now walks on the national 

stage with hospitality giants, and 

we are proud to count him as one 

of our own. 

Bronte McCarthy 

After serving as the AHA|SA’s 

finance manager of 18 years, 

Bronte McCarthy will soon retire. 

A succession of AHA|SA office 

bearers have soundly placed 

their head on the pillow thanks 

to Bronte’s stewardship. 

Thank you Bronte – you have been 

a rock for the Association! 

THANK YOU 

Thank you to our corporate partners, 

we can’t do what we do without your 

support. 

We value our partnership with you 

both personally and the companies 

you represent. 

To the AHA|SA Executive and State 

Council, thank you for your support 

and assistance. 

Through COVID-19 you stepped 

up and made selfless sacrifices 

of your time to help get us trade 

under the best possible conditions. 

Your efforts continue to make a 

difference for every member venue 

in this State. 

The AHA|SA membership is truly 

blessed to have a fantastic team 

looking after their interests, led 

by Ian Horne. Ian is a political 

juggernaut who knows what our 

political leaders are thinking even 

before they do. 

He is ably supported by Anna 

Moeller and a team of dedicated 

professionals who are the best in 

the business. 

MERRY CHRISTMAS 

Ladies and gentlemen, thank you for 

the honour of your attendance today 

and the support you offer AHA|SA 

members. Here’s cheers for a Merry 

Christmas and enjoyable holiday 

season. 

During this period, our thoughts will 

be with those affected by the River 

Murray floods and we certainly wish 

them well. 

At this event last year, then 

Opposition leader Peter 

Malinauskas first outlined his vision 

for the management of COVID-19 

should he be elected Premier. 

We are grateful that upon forming 

government, he wasted no time in 

changing policy direction and his 

government has since held its nerve 

amongst calls for a re-introduction 

of restrictions. 

In doing so, he has secured the 

future of those in our industry. 

David Basheer, AHA|SA President 


New AHA|SA 

Website Launched 

The AHA|SA has relaunched its website to make it easier for members to 

navigate and find information. A summary of improvements includes: 

• Added space around the top level 

navigation “Login”, “Join”, “Contact” 

for better user experience, with the 

appearance more in line with best 

practice sites, such as Qantas. 

• A series of quick links under the 

main home page banner. 

• An image-centric news slider that can 

be managed by you, the user, (ie it 

doesn’t automatically start scrolling). 

• Option to sort news via categories 

(eg. licensing, Gaming Care etc.). 

• New podcast landing page, with the 

option to listen via the website. 

• Better use of colours to highlight links 

and navigational elements. 

• The Hotel SA magazine is now 

available on the website as pageflip 

(compared to a PDF previously). 

Back-issues are available and can 

be found by search in what is a more 

seamless experience. 

• Events can be searched keywords, 

categories and by month. 

• Members can decide what elements 

appear in their personalised 

membership area. 

• The associated Gaming Care website 

has a similar design and, in particular, 

the Resources section is far more 

visual. 

• A “Meet The Counsellors” page can 

be filtered by region. 


View the website 


AHA|SA 

Podcasts 

The AHA|SA now has a range of podcasts available for 

members, to suit all your needs and interests. Podcasts 

are a great way for you and your staff to receive up-to-date 

information for the hospitality industry, access important 

resources, and learn more about SA pubs and publicans, 

both old and new. Whatever your mood, there’s a podcast 

for you. Tune in via your favourite podcast app! 

OUR SHOUT: 

THE SA HOTEL PODCAST 

CHECK INN: MENTAL HEALTH 

& WELLBEING IN HOSPITALITY 

BEHIND THE BAR: 

STORIES OF SA PUBLICANS 

LISTEN ON 

SPOTIFY 

LISTEN ON 

SPOTIFY 

LISTEN ON 

SPOTIFY 

GOOGLE 

GOOGLE 

GOOGLE 

Our Shout is the official podcast 

of the SA Hotel industry, brought 

to you by the AHA|SA. 

Hosted by Mandy Collins, publican 

of the Lady Daly Hotel, Our Shout 

is a great 30-minute listen to keep 

you and your team up-to-date 

with the latest hotel industry news 

and information, interesting pub 

stories and business tips from our 

corporate partners. 

This is a podcast not to be missed! 

The last two years have been 

incredibly challenging for the 

hospitality industry, so the 

AHA|SA and corporate partner 

EML, have created the Check Inn 

- Mental Health and Wellbeing in 

Hospitality podcast to help those 

in the industry. 

Hosted by Tim Boylen and 

Organisational Psychologist 

Hayley Lokan, this series of six 

podcasts covers various topics 

in short, easy-to-understand 

episodes for you and your staff. 

Topics include resilience, managing 

stress, emotional intelligence, 

managing change, wellbeing and 

dealing with difficult customers. 

Update: Greg Fahey is the latest 

addition and you’re sure to get a 

laugh as he tells a wide range of 

stories. 

In the brand new podcast series, 

Behind the Bar - Stories of SA 

Publicans, SA publicans recall 

“the way things used to be” - the 

days of SP bookies, paying off 

police and hotels doubling as 

prisons and morgues. 

Listen to tales of the day beer ran 

out, memories of the “six o’clock 

swill” and previously untold stories 

of political intrigue, as well as Peter 

Hurley’s thoughts on Nick “No 

Pokies” Xenophon. 


ACCOUNTANCY SERVICES 

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Perks Accountants & Wealth Advisers 

08 8273 9300 

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8352 0300 

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FIRST AID 

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MAX 8275 9700 

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INSURANCE 

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Boylen 8233 9433 

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0468 923 320 

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MEDIA 


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Knight Frank Valuations & Advisory 

8233 5222 

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Corporate Partners 2022/23 

D I A M O N D 

P L A T I N U M 

G O L D 

131 733 

S I L V E R 

pfdfoods.com.au 

For full product range and details 

of your nearest branch 

Ainsworth Game Technology 

Australian Liquor Marketers 

Bunnings Group 

Campari Group 

PFD063 Hotel SA Advert (1/4 Page).indd 1 

Konami Australia Pty Ltd 

18/05/09 11:47 AM 

Liquor Marketing Group 

Ryan & Co. Solicitors 

Samuel Smith & Son 

BankSA 

Big Screen Video 

Bluize 

Boylen 

Digital Marketing AOK 

Foxtel 

IGT 

Independant Gaming Analysis 

Novatech Creative Event 

Technology 

Oatley Fine Wine Merchants 

Options Craft Liquor Merchants 

Scientific Games 

Stoddart Food Equipment 

Tanda 

B R O N Z E 

1800 ON HOLD 

Class A Energy Solutions 

Maxima Training Group 

Statewide Gaming 

A Cleaner World (ACW) 

Adelaide Institute of Hospitality 

Banktech 

Bentleys Accountants 

Bepoz 

BK Electronics 

BOC Limited 

CompNow 

Concept Collections 

Eckermann Lawyers 

Empire Liquor 

GBay/Aruze Gaming 

Knight Frank Valuations & 

Advisory SA 

McGees Property Hotel Brokers 

Mighty Craft 

Migration Solutions 

Next Payments 

Perks Accountants & Wealth 

Advisers 

SCS Group 

St John 

Studio Nine Architects 

Supagas 

The Banner Crew 

Trans Tasman Energy Group 

Wallmans Lawyers 

Cashzone 

Langfords Hotel Brokers 

Solstice Media 

Winnall & Co 


GAMING CARE works with all South Australian Hotels with gaming 

machines to reduce the harm caused by problem gambling. 

Providing the hotel industry with the capacity to respond to community concerns related to the 

harm associated with gambling by contributing to early intervention and support for problem 

gamblers and their families. 

Minimising the harm caused by problem gambling behaviour by fostering a compliant and 

proactive industry that works with regulators, gambling help services and gaming patrons to 

minimise harm caused by gambling. 

Assisting licensees and hotel staff with their compliance obligations, and supporting venue staff 

through education and training regarding the recognition of problem gambling indicators and 

assisting in accurately documenting patron behaviour. 

Providing licensees and hotel staff with the confidence and skills required to engage directly with 

patrons who are showing indicators of potential problem gambling, enabling them to intervene 

early and refer the patron to a gambling help service, or other support options if required. 

Contact your local Gaming Care Officer, or our Office, for information 

on how Gaming Care can assist your venue. 

T 08 8100 2499 F 08 8232 4979 

E INFO@GAMINGCARE.ORG.AU 

4TH FLOOR AHA|SA HOUSE 

60 HINDMARSH SQUARE, ADELAIDE SA 5000 

For any assistance or 

support please contact your 

local Gaming Care Officer, or 

our office for information on 

how Gaming Care can assist 

your venue. 


L I C E N S E E T R A N S F E R S 

NOVEMBER 2022 

HOTEL LOCATION EFFECTIVE DATE NEW LICENSEE 

Prince of Wales Hotel Kapunda 23.11.22 1600 Pty Ltd 

Terminus Hotel Strathalbyn 25.11.22 SMP Hotels Pty Ltd 

St Francis Winery Resort Hotel Reynella 01.12.22 GM Hotels St Francis Pty Ltd 

Paradise Hotel Paradise 01.12.22 GM Hotels Paradise Pty Ltd 

The Valley Inn Hope Valley 01.12.22 GM Hotels Valley Pty Ltd 

The Fed On Semaphore Semaphore 05.12.22 Fed SA Trading Pty Ltd 

Feel the Heat! 

Need a point of difference on your 

floor? Look no further than Scorchin’ 

Fortune - Aristocrat’s first Hold & Spin 

multi-game. This fiery SAP multigame 

heats up the Hold & Spin (H&S) 

segment by combining innovation 

with player-favourite mechanics. 

Scorchin’ Fortune is launching with 

three titles; Gold of the Nile, Tiki 

Blast and Sky Temple - each include 

their own free games feature and a 

mechanic offering three shots at a 

better H&S experience. 

+ 

This new multi-game offers endless 

entertainment on Aristocrat’s player 

favourite MarsX cabinet. For more 

information on this hot product 

coming soon to SA, please reach out 

to your Aristocrat business partner 

or visit www.aristocrat.com/anz 

O F F I C E H O L D E R S 

P U B L I S H E R 

+ 

CONTACT 

Level 4, 60 Hindmarsh Square, Adelaide SA 5000 

POSTAL PO Box 3092, Rundle Mall SA 5000 

PHONE (08) 8232 4525 

TOLL FREE 1800 814 525 

FAX (08) 8232 4979 

EMAIL information@ahasa.asn.au 

WEB www.ahasa.asn.au 

EXECUTIVE COUNCIL 

DAVID BASHEER 

MATTHEW BINNS 

ANDREW BULLOCK 

SAM McINNES 

LUKE DONALDSON 

MATTHEW BRIEN 

MATT ROGERS 

COUNCIL 

Andrew Kemp 

Andrew Plush 

Anna Hurley 

Brad Barreau 

ADMINISTRATION 

President 

Vice President 

Deputy Vice President 

Secretary Treasurer 

Executive Council 



Corey Farmer 

Darren Steele 

Elise Fassina 

Guy Matthews 

James Franzon 

Jason Fahey 

Jason Kelly 

John Giannitto 

IAN HORNE 

General Manager 

ANNA MOELLER Deputy General Manager 

BRONTE McCARTHY Finance & Administration 

ALISA WENZEL Finance Controller 

OWEN WEBB Workplace Relations 

GARY COPPOLA Legal and Advocacy 

SCOTT VAUGHAN Membership & Business Services 

KATHERINE TAYLOR Communications and TAA (SA) 

LUCY RANDALL Events & Partnerships 

DIDIER VOLLERIN Liquor & Gaming 

LIZ TURLEY Training Coordinator 

Karen Milesi 

Peter Johnson 

Simone Douglas 

Tom Hannah 

Tony Franzon 

Trent Fahey 

Trevor Evans 

Views expressed in Hotel SA are not necessarily those of the AHA|SA or the publisher and 

neither can accept, and therefore disclaims any liability, to any party for loss or damage 

caused by errors or omissions resulting from negligence, accident or any other cause. 

We do not endorse any advertising materials, services offered within advertisements or 

products, special offers or goods promoted therein. 

3/288 Glen Osmond Road, Fullarton SA 5063 P (08) 8233 9433 W www.boylen.com.au 

TIM BOYLEN 

Managing Director 

tboylen@boylen.com.au 

Reach the 

decision 

makers in 

SA hotels by 

advertising 

in Hotel SA. 

08 8233 9433 

JAMIE RICHARDSON 

Advertising 

sales@boylen.com.au 

boylen.com.au 

MADELAINE 

RASCHELLA ELLIOTT 

Studio Manager/Graphic Designer

HSA Dec 22-Jan 23

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