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Waikato Business News October/November 2022

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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WAIKATO BUSINESS NEWS, OCTOBER/NOVEMBER <strong>2022</strong> 3<br />

Sweet Pea tops CBD business awards<br />

having him join the business<br />

full-time. But we never looked<br />

back. It was the best move<br />

that we actually made. He was<br />

working full time on it after<br />

hours way before that helping<br />

load products to the website<br />

at night.”<br />

The new space in Princes<br />

Street was just meant to be a<br />

showroom, but quickly morphed<br />

into a retail store.<br />

“We had a little showroom<br />

open for a few hours a week<br />

for people who wanted to look<br />

at the products. But we really<br />

underestimated the power of<br />

in-store retail shopping and<br />

how much people wanted to<br />

come in.”<br />

They were only in the shop<br />

for two years before they had<br />

outgrown the space and need<br />

to explore other options once<br />

more.<br />

Their amenable landlords<br />

Steve and Rachel Morth were<br />

happy for them to take down<br />

a wall into the shop next<br />

door and they doubled their<br />

space without having to move<br />

premises.<br />

By 2020 and a dip in sales<br />

during the first Covid lockdown,<br />

Kirsty says it didn’t<br />

take long for business to pick<br />

up again.<br />

Like many businesses relying<br />

on imported stock and<br />

dealing with supply chain<br />

issues, they added more storage<br />

to make room for larger<br />

orders.<br />

“We had to start sitting<br />

on more stock and we added<br />

some storage that Steve had<br />

available at the rear of the<br />

building. Then we added a<br />

shipping container and that<br />

wasn't enough, so we added<br />

a second shipping container.”<br />

By the time they were coming<br />

to the end of the second<br />

tenancy term, Kirsty knew<br />

they needed to find somewhere<br />

else.<br />

In August 2021, Sweet Pea<br />

moved to larger premises at<br />

70 Rostrevor Street.<br />

From small beginnings,<br />

there is now 18 staff on the<br />

payroll including her and<br />

Chris, and she’s been grateful<br />

for the opportunity to provide<br />

jobs for locals.<br />

“A couple of the people<br />

we had employed in the early<br />

days were customers. We haven't<br />

often had to advertise<br />

the staff, it’s mostly word of<br />

mouth.”<br />

This year, they had to<br />

replace three full-timers and<br />

Kirsty says, it’s the first time<br />

they have had to advertise.<br />

“When you talk to other<br />

business owners is staffing<br />

is always your biggest nightmare.<br />

But we've been pretty<br />

fortunate over the years,<br />

we've had some really incredible<br />

people work for us and<br />

some have been with us for<br />

quite a long time.”<br />

Not one to rest on her<br />

party supply laurels, Kirsty<br />

has branched out into other<br />

online businesses - adding<br />

Cake and Kitchen – a one-stop<br />

shop for cake decorating and<br />

baking needs, and Jigstore<br />

selling premium, arty jigsaw<br />

puzzles - to her repertoire.<br />

The Cake and Kitchen was<br />

an obvious business move,<br />

but Kirsty says Jigstore came<br />

about as a result of using jigsaws<br />

to unwind and spend<br />

quality time with her boys.<br />

“It’s been a hard couple of<br />

years for many people with<br />

Covid and I found I needed<br />

a stress release. So instead<br />

of going home and looking<br />

at my phone or continuing to<br />

work all hours of the night all<br />

the time, I needed something<br />

else.”<br />

Ever the entrepreneur she<br />

realised there was a gap in the<br />

market for quality jigsaws and<br />

Jigstore was born.<br />

“We've got the capacity for<br />

it now that we have a really<br />

large retail store and a large<br />

warehouse.”<br />

She’s also proud to support<br />

The Cake Detective, a nonprofit<br />

that provides extraordinary<br />

birthday cakes to vulnerable<br />

tamariki, another perfect<br />

fit for Sweet Pea.<br />

“Right from day one, we<br />

supported Laura with products.<br />

Now she runs Cake<br />

Detective out of our classroom<br />

and the cakes get decorated<br />

here. We know there's<br />

plenty of people who have a<br />

much harder life than what<br />

we do and we believe in paying<br />

it forward.”<br />

Hamilton Central <strong>Business</strong><br />

Association general manager<br />

Vanessa Williams says<br />

Sweet Pea was a first-time<br />

entrant this year and they<br />

were deserving winners of the<br />

shopping category.<br />

“Sweet Pea Parties is a<br />

real asset the central city and<br />

holds the title of the largest<br />

party supplies store in New<br />

Zealand. They have really put<br />

in the time and effort to grow<br />

their business, from starting<br />

out as a home-based business,<br />

to moving into town<br />

and recently expanding into a<br />

larger premises. They have a<br />

unique offering in the city and<br />

from the moment you walk<br />

through the doors you will<br />

be captivated by the beautiful<br />

ambience of the store and<br />

delighted at the array of products<br />

available. It feels like a<br />

party waiting to happen.”<br />

Bettle and D3 partnership taking media<br />

performance to the next level<br />

Hamilton-based Bettle &<br />

Associates (B&A) and Aucklandbased<br />

D3 have inked a partnership<br />

deal to take performance media to<br />

a new level in the <strong>Waikato</strong> region.<br />

The combination of B&A’s<br />

strength in brand and<br />

marketing and D3’s<br />

media strategy know-how will<br />

offer the <strong>Waikato</strong> a broader<br />

scope of media services, B&A<br />

partner Will Peart says.<br />

“As the media landscape<br />

continues to change,<br />

data-driven decision making<br />

becomes more and more critical<br />

in high-performance accountable<br />

media investments, so<br />

we’ve explored a number of<br />

models to lead to the best media<br />

outcomes for our clients.<br />

“While we have already been<br />

an accredited media agency for<br />

most of our existence, this process<br />

has resulted in our decision<br />

to evolve this into a partnership<br />

with D3. They’re 16 specialists<br />

at the top of the game, led by<br />

people who think like we do.”<br />

Hamilton’s leading brand<br />

and marketing agency, B&A<br />

partners with clients like DeLaval,<br />

Fonterra, Farm Source,<br />

Challenge Fuel, CAL>Isuzu,<br />

Soudal Gorilla, Mt Ruapehu<br />

and Beaurepaires.<br />

Whilst D3 is one of the<br />

country’s leading independent<br />

media agencies, working with<br />

nib, Metlifecare, Ecoya, Milford,<br />

Peugeot/Citroën, The<br />

Co-operative Bank and UP<br />

Education.<br />

“We’re excited about the<br />

partnership with the B&A<br />

team,” D3 partner Richard<br />

Thomspon says.<br />

“We have been building our<br />

offering around a core set of<br />

principles – digital-first, datadriven,<br />

consultative, transparent,<br />

and outcomes focused. So<br />

to have like-minded partners to<br />

continue to scale our approach<br />

is going to be good for both<br />

businesses, our collective media<br />

clients and digitally ambitious<br />

clients across the <strong>Waikato</strong>.”<br />

Founded in 2001 by George<br />

Bettle, the origins of B&A date<br />

back to the late 90s when network<br />

agency Grey Worldwide<br />

made a move into the regional<br />

centres, including Hamilton.<br />

Grey’s success was not as<br />

expected and George, who was<br />

a senior executive, saw the<br />

potential in the <strong>Waikato</strong> and<br />

bought out the business.<br />

“George could see there<br />

was a great opportunity in an<br />

underserved market and over<br />

time his level of consultative<br />

services have grown as he partnered<br />

with more and more clients,”<br />

Will says.<br />

Partners Will and Adam<br />

Lurman joined B&A in 2007<br />

and left to pursue careers overseas<br />

before both rejoining the<br />

agency in 2018 within months<br />

of each other.<br />

“Will and I came back into<br />

the agency at the same time<br />

for the same reason, and we’ve<br />

both taken a slice of it for the<br />

same reason,” Lurman says.<br />

“We’re doing smart work, beautiful<br />

work, interesting business<br />

transformation and customer<br />

experience-based work. The<br />

reputation that George has<br />

been building forever – client<br />

work that focuses on outcomes<br />

– is the thing we’re all invested<br />

in continuing to grow. The<br />

added weight of D3 expertise<br />

will help us continue to grow<br />

that reputation amongst our<br />

clients for top-notch, intelligent<br />

media services.”<br />

D3 was founded in 2018<br />

by media planning and digital<br />

services industry leaders Richard<br />

Thompson and Alex<br />

Radford.<br />

Will says, like B&A, at the<br />

forefront of D3’s approach is<br />

building long term relationships<br />

with clients.<br />

“They're very like-minded,<br />

with a similar scale of operation<br />

and a similar level of maturity<br />

of business.<br />

“Our strength, like D3’s, is in<br />

partnering with our clients, getting<br />

really deep into the business<br />

and guiding marketing,<br />

marketing planning, marketing<br />

strategy and building brands.<br />

“This partnership has come<br />

about out of identifying an<br />

opportunity here in the market<br />

and looking for that level<br />

of expertise that can add value<br />

Will Peart (B&A), Adam Lurman (B&A), Alex Radford (D3),<br />

George Bettle (B&A) and Richard Thompson (D3)<br />

to complement the work that<br />

we're doing,” he says.<br />

D3’s mission has always<br />

been to make media more<br />

accountable and more scientific<br />

with a commitment to testing<br />

and learning.<br />

The B&A x D3 hybrid media<br />

team will consist of existing<br />

B&A media talent team of 15<br />

and the full force of the D3 team<br />

of 16, ranging from data consultants<br />

to media planners to performance<br />

analysts.

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