Debtfree Issue September 2022 DebtBusters Special Edition

Debt counselling is a process that typically lasts between three and
five years. A good debt counsellor should not only help to restructure
your debt but guide and support you through the entire journey.
Deciding you need help to manage your debt is an important and
potentially life-altering decision. After all, you’re putting your financial
future in someone else’s hands. That’s why finding the best debt
counsellor for you is critical.
It’s recommended that consumers consider the following when they
are trying to select a debt counsellor:
Are they registered with the National Credit Regulator?
All debt counsellors must be registered with the National
Credit Regulator. You can verify a debt counsellor’s details on
the National Credit Regulator website.
Do they belong to a professional association?
Check if the debt counsellor belongs to a professional body
or association which ensures its members adhere to industry
standards. Often the membership is displayed on the debt
counsellor’s website.
Industry associations exist to improve the standards of service.
It is critical that consumers check if the debt counsellor is
part of an industry association – this provides an extra layer of
protection for the consumer.