Debtfree Issue September 2022 DebtBusters Special Edition
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HOW ARE THE<br />
RESULTS<br />
DETERMINED<br />
Many years ago, a panel of industry experts were asked<br />
to help evaluate the top-performing candidates. The<br />
workload soon grew exponentially, as the industry<br />
expanded. For example, at present, there are over 1700<br />
active registered Debt Counsellors on the National<br />
Credit Regulator’s database.<br />
It would not be easy for a small group to perform that many reviews.<br />
Instead, for many years now, through the use of online software, the<br />
results are essentially crowdsourced from across the industry.<br />
Each year NCR Registrants have opportunities to review their NCR<br />
registered peers working on the opposite side of the industry. This<br />
is how companies and individuals get reviewed by hundreds of<br />
participants each year. The results are processed and audited to reveal<br />
who the highest rated across the industry is, in various categories.<br />
For example, NCR registered Debt Counsellors get to weigh in about<br />
credit providers who specialise in bonds and vehicles or retail or<br />
short-term finance. NCR registered Credit providers get to review the<br />
various NCR registered Payment Distribution Agents (PDAs) and the<br />
Debt Counsellors they work with each day.
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