National Smaller Housing Associations' Conference and Exhibition brochure
Smaller Housing Associations' Conference and Exhibition 2022 is a virtual conference taking place on Tuesday 6 December. Over the last few years, smaller housing associations have worked tirelessly to remain resilient and support their residents in uncertain and challenging times. With the cost of living crisis being exacerbated by rising global costs and the ongoing conflict in Ukraine, residents on very low incomes are likely to see the largest fall in living standards since records began. With many competing demands on business plans such as net zero carbon, building safety, development and growth, smaller housing associations need to continue to innovate to help navigate the challenging times ahead. More than ever, the sector needs to work together and build partnerships to continue to provide fundamental support and services for their communities. This year’s Smaller Housing Associations’ Conference and Exhibition is a timely opportunity for us to reflect on how to drive our shared agenda forward. The programme covers a range of topical subjects from high-profile speakers, offering plenty of opportunities to learn, share, debate and network. It has been designed to equip you for the year ahead, no matter what comes next.
Smaller Housing Associations' Conference and Exhibition 2022 is a virtual conference taking place on Tuesday 6 December.
Over the last few years, smaller housing associations have worked tirelessly to remain resilient and support their residents in uncertain and challenging times.
With the cost of living crisis being exacerbated by rising global costs and the ongoing conflict in Ukraine, residents on very low incomes are likely to see the largest fall in living standards since records began. With many competing demands on business plans such as net zero carbon, building safety, development and growth, smaller housing associations need to continue to innovate to help navigate the challenging times ahead.
More than ever, the sector needs to work together and build partnerships to continue to provide fundamental support and services for their communities.
This year’s Smaller Housing Associations’ Conference and Exhibition is a timely opportunity for us to reflect on how to drive our shared agenda forward.
The programme covers a range of topical subjects from high-profile speakers, offering plenty of opportunities to learn, share, debate and network. It has been designed to equip you for the year ahead, no matter what comes next.
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by Friday 4 Nov<br />
<strong>and</strong><br />
save £100<br />
Working together to support our communities.<br />
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@natfedevents #<strong>Smaller</strong><strong>Housing</strong>Associations
Working together<br />
Topic highlights<br />
to support our communities.<br />
Over the last few years, smaller housing associations have<br />
worked tirelessly to remain resilient <strong>and</strong> support their residents in<br />
uncertain <strong>and</strong> challenging times.<br />
With the cost of living crisis being exacerbated by rising global costs, residents<br />
on very low incomes are likely to see the largest fall in living st<strong>and</strong>ards since<br />
records began. With many competing dem<strong>and</strong>s on business plans such as repairs<br />
<strong>and</strong> maintenance, decarbonisation, building <strong>and</strong> fire safety <strong>and</strong> supply, smaller<br />
housing associations need to continue to innovate to help navigate the challenging<br />
times ahead.<br />
More than ever, the sector needs to work together <strong>and</strong> build partnerships to<br />
continue to provide fundamental support <strong>and</strong> services for our communities.<br />
This year’s <strong>Smaller</strong> <strong>Housing</strong> Associations’ <strong>Conference</strong> <strong>and</strong> <strong>Exhibition</strong> is a timely<br />
opportunity for us to reflect on how to drive our shared agenda forward.<br />
The programme covers a range of topical subjects delivered by high-profile<br />
speakers, offering plenty of opportunities to learn, share, debate <strong>and</strong> network. It<br />
has been designed to equip you for the year ahead, no matter what comes next.<br />
“<br />
This is definitely the<br />
one conference of the<br />
year not to miss if you’re<br />
a smaller (community)<br />
housing association.<br />
Chief Executive,<br />
Buckinghamshire <strong>Housing</strong><br />
Association<br />
Decarbonisation<br />
<strong>and</strong> retrofitting<br />
Financial<br />
challenges<br />
Recruitment<br />
<strong>and</strong> staff retention<br />
Partnerships <strong>and</strong><br />
collaborations<br />
Governance, assurance<br />
<strong>and</strong> compliance<br />
Cost of living crisis <strong>and</strong><br />
residents engagement<br />
Meet your chair<br />
This year the event will be chaired by the<br />
NHF’s Chief Executive, Kate Henderson.<br />
Ahead of the conference she told us “I am<br />
excited to bring together smaller housing<br />
associations for a full day of insightful<br />
<strong>and</strong> thought provoking content <strong>and</strong><br />
debate at this year’s virtual conference.<br />
As the only conference to solely focus<br />
on the real issues affecting smaller<br />
housing associations, it will be a unique<br />
opportunity to hear from an exciting <strong>and</strong><br />
diverse speaker line up focusing on the<br />
issues most important to you.”<br />
02 03<br />
Click here to book online | housing.org.uk/smaller | events@housing.org.uk | 020 7067 1066 Click here to book online | housing.org.uk/smaller | events@housing.org.uk | 020 7067 1066
Agenda at a glance<br />
09:20 Chair’s opening remarks<br />
Kate Henderson, Chief Executive, <strong>National</strong> <strong>Housing</strong> Federation<br />
10:00 Navigating a period of economic instability <strong>and</strong> political uncertainty<br />
Josie Dent, Managing Economist, Centre for Economics <strong>and</strong> Business Research (CEBR)<br />
10:45 A matter of trust: building consumer confidence <strong>and</strong> st<strong>and</strong>ing firm on our social purpose<br />
Kate Dodsworth, Director Consumer Regulation, Regulator of Social <strong>Housing</strong><br />
Richard Blakeway, <strong>Housing</strong> Ombudsman<br />
11:25 Networking break <strong>and</strong> meet the exhibitors<br />
Chat to fellow delegates, join our virtual coffee chat room or have a look around the exhibition.<br />
11:50 Breakout sessions – please select one option<br />
Group<br />
offer:<br />
book two places<br />
<strong>and</strong> get the<br />
third free<br />
13:30 Breakout sessions – please select one option<br />
How can smaller housing associations communicate<br />
their engagement with Environmental, Social <strong>and</strong><br />
Governance (ESG) matters?<br />
Adam Hutchinson, Director of Resources, Leeds <strong>and</strong><br />
Yorkshire <strong>Housing</strong> Association<br />
Rachael Fullwood, Chief Executive, Lincolnshire Rural<br />
<strong>Housing</strong><br />
Sarah Forster, Chief Executive, The Good Economy<br />
Chair: Kevin Garvey, External Affairs Manager,<br />
<strong>National</strong> <strong>Housing</strong> Federation<br />
Positive partnership working: strengthening much<br />
needed affordable housing in local areas<br />
Clare Norton, Chief Executive, Peter Bedford <strong>Housing</strong><br />
Association<br />
Krishna Chokshi, Investment Director, Social <strong>and</strong><br />
Sustainable Capital<br />
Chair: Jordane Shaw, External Affairs Manager,<br />
<strong>National</strong> <strong>Housing</strong> Federation<br />
Rethinking your talent strategy <strong>and</strong> investment in<br />
your people<br />
Oona Goldsworthy, Chief Executive, Brunelcare<br />
Cedric Boston, Chief Executive, Unity <strong>Housing</strong><br />
Chair: Jo Allen, Head of Member Relations,<br />
<strong>National</strong> <strong>Housing</strong> Federation<br />
12:30 Networking lunch break<br />
Hard to decarbonise homes: what can be done?<br />
Paul Smith, Chief Executive, Elim <strong>Housing</strong><br />
Susan French, Chief Executive, Barnsbury <strong>Housing</strong><br />
Association<br />
Sarah Daly, Associate Director - Sustainability,<br />
Turner <strong>and</strong> Townsend<br />
Chair: Kevin Garvey, External Affairs Manager,<br />
<strong>National</strong> <strong>Housing</strong> Federation<br />
Book your<br />
virtual tickets<br />
by Friday 4 Nov<br />
<strong>and</strong><br />
save £100<br />
14:20 Breakout sessions – please select one option<br />
Good governance: operational resilience <strong>and</strong><br />
business continuity<br />
Jesse Fajemisin, Director of Operations, Sapphire<br />
Independent <strong>Housing</strong><br />
Megan Smiley, our Repairs <strong>and</strong> Compliance Officer,<br />
Sapphire Independent <strong>Housing</strong><br />
Chair: James Tickell, Partner, Campbell Tickell<br />
Joining up data <strong>and</strong> technology to create smarter,<br />
healthy <strong>and</strong> safer homes<br />
Ailsa Dunn, Executive Director of Insights <strong>and</strong> Group<br />
Services Prima Group<br />
Rob Quayle, Chief Technology Officer, Housemark<br />
Chair: Kerry Cole, Marketing Manager,<br />
<strong>National</strong> <strong>Housing</strong> Federation<br />
04 05<br />
Click here to book online | housing.org.uk/smaller | events@housing.org.uk | 020 7067 1066 Click here to book online | housing.org.uk/smaller | events@housing.org.uk | 020 7067 1066
15:00 Refreshment break<br />
Chat to fellow delegates or have a look around the exhibition<br />
15:20 Action planning for the impacts of rising energy prices<br />
Emily Thompson, Director of Climate Change & Fuel Poverty, Groundwork<br />
Connie Thorn, Senior Policy Researcher, Net Zero Homes, Citizens Advice<br />
16:10 What role do smaller housing associations play in<br />
empowering their communities?<br />
Caroline Moylan, Director of Homelessness, Health <strong>and</strong> Wellbeing, Bournemouth Churches <strong>Housing</strong> Association (BCHA)<br />
Karen Cooper, Chair of g320 <strong>and</strong> member of Steering Group on Quality <strong>and</strong> Trust<br />
Kai Jackson, Chair of Residents Scrutiny Voice Panel, Black Country <strong>Housing</strong> Group<br />
The Right Revd Dr David Walker, Bishop of Manchester<br />
16:50 In Conversation with Maggie Galliers, Chair, <strong>National</strong> <strong>Housing</strong> Federation<br />
17:20 Chair’s closing remarks<br />
Kate Henderson, Chief Executive, <strong>National</strong> <strong>Housing</strong> Federation<br />
“<br />
“As a CEO of a very small<br />
housing provider, I find<br />
attending this event invaluable<br />
to learn more about the<br />
external environment,<br />
networking <strong>and</strong> meeting with<br />
potential service providers.”<br />
Chief Executive,<br />
Cirencester <strong>Housing</strong><br />
Meet the sponsors <strong>and</strong> exhibitors<br />
An essential part of conference attendance is the opportunity to connect with sponsors to explore services<br />
<strong>and</strong> solutions that can help your organisation deliver for your communities.<br />
Pop by the virtual exhibition when it suits you or if you prefer to plan your day, contact the supplier directly to book an appointment.<br />
Aico<br />
Alex Garmston<br />
01691 664100<br />
marketing@aico.co.uk<br />
www.aico.co.uk<br />
Aico, an Ei Company, are the<br />
European market leader in home life<br />
safety, pioneering new technologies<br />
<strong>and</strong> offering high quality alarms.<br />
In 2020, Aico acquired HomeLINK,<br />
leader in IoT solutions, enabling a<br />
synergistic approach to IoT <strong>and</strong> the<br />
connected home.<br />
Housemark<br />
Rose Buckle<br />
024 7646 0500<br />
rose.buckle@housemark.co.uk.<br />
www.housemark.co.uk<br />
Housemark is the leading data <strong>and</strong><br />
insight company for the UK housing<br />
sector. Its members include over 350<br />
social housing providers from across<br />
the UK - representing 3.8million<br />
homes. As a catalyst <strong>and</strong> change<br />
partner, Housemark provides insight,<br />
analysis <strong>and</strong> services giving you<br />
greater confidence to make decisions<br />
that make a difference – for your<br />
customers, for your people <strong>and</strong> for<br />
your business.<br />
06 07<br />
Click here to book online | housing.org.uk/smaller | events@housing.org.uk | 020 7067 1066 Click here to book online | housing.org.uk/smaller | events@housing.org.uk | 020 7067 1066<br />
Increase<br />
Tom Arckle<br />
024 7646 0500<br />
tom.arkle@optivo.org.uk<br />
www.optivo.org.uk/increasevs<br />
Increase VS is a partnership of UK<br />
<strong>and</strong> French housing associations <strong>and</strong><br />
training specialists. They support<br />
residents through training, postcourse<br />
support <strong>and</strong> a network of<br />
mentors. Increase VS partners have<br />
supported over 4,000 residents<br />
in starting businesses <strong>and</strong> into<br />
employment. The project is co-funded<br />
by Interreg FCE <strong>and</strong> the ERDF.
Connect data to empower your workforce<br />
The European Market Leader<br />
in Home Life Safety<br />
THE CONNECTED HOME LIFE SAFETY SOLUTION<br />
CREATING SMARTER,<br />
SAFER HOMES.<br />
Meet strategic goals with an<br />
Aico with HomeLINK offer a network<br />
of alarms <strong>and</strong> sensors to improve the<br />
health <strong>and</strong> safety of homes throughout the UK.<br />
www.aico.co.uk | 01691 664100 | enquiries@aico.co.uk<br />
Find out more at:<br />
www.aico.co.uk/<br />
smart-home<br />
affordable digital housing management<br />
solution.<br />
Bring your data into one central focus whether you are<br />
at the office, at home or on the go.<br />
TENANCY MANAGEMENT | ASSET MANAGEMENT | COMPLIANCE | DASHBOARDS | COMMUNICATION | ONLINE SURVEYS<br />
KPI MONITORING | CRM | TENANT PORTAL | GENERAL NEEDS | SUPPORT | LEASE BASED<br />
360.sassha.co.uk<br />
Scan the QR code<br />
QUOTE CONF360 for EXCLUSIVE CONFERENCE DISCOUNT
The NHF’s Sector Suppliers are trusted companies that have been carefully curated <strong>and</strong><br />
selected to provide expert advice <strong>and</strong> solutions for your organisation <strong>and</strong> its needs.<br />
Save time <strong>and</strong> money on research.<br />
Work with suppliers who underst<strong>and</strong> your needs <strong>and</strong> have experience in working in the social housing sector.<br />
Our Sector Suppliers:<br />
As an NHF member, you have access to special rates or services from our Preferred Suppliers<br />
– reputable partners who have expertise within the social housing space. We negotiate<br />
preferential terms <strong>and</strong> conditions with these partners to help you save money, so that you<br />
can use your resources as efficiently as possible to deliver on your social mission.<br />
Our Preferred Suppliers<br />
AceOn<br />
Pioneering renewable energy<br />
<strong>and</strong> battery specialists<br />
supporting organisations in<br />
meeting Net Zero Carbon<br />
targets. Products provide an<br />
income stream for housing<br />
associations, whilst lowering<br />
tenant electricity bills <strong>and</strong><br />
reducing carbon.<br />
Advantage Utilities<br />
Advantage Utilities is a forward<br />
thinking, energy <strong>and</strong> utilities<br />
consultancy passionate about<br />
helping housing associations cut<br />
costs, improve efficiency <strong>and</strong><br />
achieve Net-Zero ambitions.<br />
CalQRisk<br />
Online governance, risk<br />
management <strong>and</strong> compliance<br />
solutions specifically tailored for<br />
housing associations.<br />
CG Bonds<br />
Specialising in the procurement<br />
of performance bonds on behalf<br />
of housing associations.<br />
Hilti<br />
Supplying products <strong>and</strong> services<br />
that provide construction<br />
professionals with innovative<br />
solutions <strong>and</strong> superior added<br />
value.<br />
Integrator <strong>Housing</strong><br />
Solutions<br />
Cloud based solutions for<br />
housing associations to manage<br />
their data on their path to net<br />
zero.<br />
Isio<br />
New but established. Isio’s twenty partners led the<br />
pioneering pensions practice at KPMG, from where<br />
they originate. Simplifying the language <strong>and</strong> work<br />
around pensions, Isio provide a tailored service for<br />
housing associations.<br />
My Home Contents Insurance<br />
My Home is an affordable <strong>and</strong> flexible scheme<br />
designed to protect your tenants against a whole<br />
range of risks <strong>and</strong> there’s no cost to you as a<br />
member.<br />
MRI Real State Software<br />
Our preferred housing management solutions<br />
provider, MRI (former Castleton), offers a range of<br />
services to support your business operations <strong>and</strong><br />
digital initiatives, offering 10% discount for NHF<br />
members.<br />
Life & Progress<br />
Providing modern Employee<br />
Assistance Programmes,<br />
confidential ‘support inthe-moment’<br />
counselling,<br />
professional advice <strong>and</strong><br />
practical information to<br />
residents.<br />
Mobysoft<br />
Social <strong>Housing</strong> intelligence<br />
software to help l<strong>and</strong>lords<br />
protect <strong>and</strong> maximise revenues,<br />
mitigate welfare reforms <strong>and</strong><br />
embed efficiencies.<br />
Parking Control<br />
Management (UK) Ltd<br />
(PCM)<br />
Parking Control Management<br />
(UK) Ltd (PCM) provides costneutral<br />
parking management<br />
services to commercial <strong>and</strong><br />
residential clients across their<br />
privately owned car parks<br />
Pennington Manches<br />
Cooper<br />
Recognised for providing<br />
premium legal advice across a<br />
wide range of clients within the<br />
social housing sector.<br />
SHIFT Environment<br />
Providing environmental<br />
reporting services, specialising in<br />
consultancy for social l<strong>and</strong>lords.<br />
They transform your data into an<br />
excellent environmental report<br />
covering all environmental issues.<br />
Phoenix Software<br />
Phoenix Software is the UK’s leading supplier of<br />
software, hardware, devices, IT solutions <strong>and</strong> Software<br />
Asset Management services to housing associations<br />
in the UK. They offer members up to 60% off selected<br />
products <strong>and</strong> services<br />
RenKap<br />
RenKap help public sector l<strong>and</strong>owners to boost their<br />
development capacity through tech so they can<br />
deliver homes at scale. Their first product, Automated<br />
Site Investigation allows their clients to complete the<br />
laborious site investigation works at a click of a button<br />
<strong>and</strong> reduce their in-house management time from six<br />
weeks to under one hour.<br />
Vantage UAV<br />
Vantage UAV is a drone services <strong>and</strong> solution company<br />
that can support projects on asset management,<br />
building safety, development, <strong>and</strong> regeneration. Their<br />
drones obtain high quality images of buildings in a<br />
safer, faster <strong>and</strong> more accurate way so that you can<br />
make informed decisions.<br />
Find out more: housing.org.uk/suppliers<br />
Find out more:<br />
housing.org.uk/suppliers
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