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Ultimate Game Design : Building game worlds

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CASE STUDY COMMENTS<br />

ON THE IMPACT OF QA<br />

C H A P T E R 7<br />

It should be clear by now that QA performs a vital role in fixing errors in <strong>game</strong>s, not only<br />

by reporting obvious bugs but also by providing much needed <strong>game</strong>pl ay feedback. In<br />

this sense, QA also helps to shape and influence <strong>game</strong> design specifics by providing a<br />

player’s reaction to <strong>game</strong> details that regularly require substantial tuning and tweaking.<br />

Again, QA will be the last chance and last line of defense before your <strong>game</strong> goes widely<br />

public. You know you have something solid when, despite the hundreds of hours spent<br />

in testing, testers are excited by the impending release of a <strong>game</strong> title, knowing that other<br />

players will enjoy the <strong>game</strong> experience that is just about to head their way.<br />

There is another import impact consideration for the QA department. It is a breeding<br />

ground for future developers. Many <strong>game</strong> developers (programmers, artists, designers,<br />

producers, audio engineers, and so forth) have gotten their start in QA. In fact, some<br />

companies even require that everyone spend some amount of time in the QA department.<br />

It can be a great education.<br />

Those with interest in <strong>game</strong> development as a career often wonder how they can<br />

find a job working on <strong>game</strong>s. I don’t think anyone working in the <strong>game</strong> industry<br />

would kid you or pull any punches—it’s a very competitive business. This sounds like<br />

a cliché. After all, isn’t all business by definition “very competitive”? Yes, indeed. But<br />

most other businesses function on a different kind of underlying economic model.<br />

They don’t need a massive hit to pay for a whole slew of flops.<br />

<strong>Game</strong>s are built primarily by young, eager, and comparably affordable talent. It<br />

can be a brutal experience to watch all those around you sink a few years into a <strong>game</strong><br />

that doesn’t ship for a variety of reasons. This kind of experience can test your passion<br />

for <strong>game</strong>s to the limit. One result is that many developers spend only a few years in<br />

the <strong>game</strong> industry and then make their transition right back out of it. It’s a problem<br />

the <strong>game</strong> industry still struggles with, since this frequently results in experienced and<br />

talented developers lost to competing industries.<br />

New developers may not be sure yet about which specific career track to pursue<br />

within <strong>game</strong> development. QA can be a great place to start. If you are growing your<br />

programming, art, audio, or design skills, experience in QA will give you direct access<br />

to the valuable experience of watching a <strong>game</strong> solidify. It will also help you understand<br />

more about exactly which role you might like to pursue.<br />

Since modern <strong>game</strong> hardware has become so powerful and capable, the skills and<br />

abilities bar for each team member has been raised accordingly. Today, developers regularly<br />

look for programmers with a computer science or mathematics degree with an<br />

emphasis on 3-D graphics programming. Artists must demonstrate advanced traditional<br />

illustration and design skills and solid understanding of digital software tools.<br />

Despite this preparation, many new developers are unable to secure jobs as<br />

programmers or artists directly without previous development experience. This is<br />

179<br />

Quality Assurance and Play-Test Feedback

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