July 2022 Debtfree Issue
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When asked why they hadn’t acted to alleviate financial stress 39%<br />
responded they ‘felt stuck’ and 23% said they needed more time to<br />
think.<br />
Psychotherapist and Transactional Analyst, Diane Salters says people<br />
seeking debt counselling are probably going to feel shame and fear,<br />
not be thinking clearly and ready for fight, flight or freeze.<br />
“Those in freeze mode will likely feel stuck. Many responded this<br />
way in the survey. Those who are in flight mode will say they don’t<br />
need debt counselling when the overall numbers saying they are<br />
experiencing the effects of financial stress on their lives indicate they<br />
do. If they freeze, they will do nothing. Or they may be ready to flee<br />
or fight the debt collector, their partner or spouse or even their debt<br />
counsellor.”<br />
Nxawe says that comments from respondents who were currently<br />
under debt counselling reflected the informal feedback DebtBusters’<br />
receives from clients.<br />
“Once the decision is made (to proceed with debt counselling), most<br />
people feel an immense sense of relief. The fact that once in debt<br />
counselling, they aren’t constantly having to answer phone calls<br />
about outstanding payments also helps alleviate a lot of the stress.”
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