Asset Management and Maintenance Conference and Exhibition
The NHF's Asset Management and Maintenance Conference and Exhibition returns to Coventry for 30th anniversary edition on 12-13 October 2022. As an asset management professional you have a critical role to play within a housing association. You’re at the forefront of delivering key government initiatives on decarbonisation and building safety, and you need to meet the expectations of your board, leadership team, the Regulator, Ombudsman, investors, and other stakeholders. All of this means that you and your team are more accountable than ever before, while juggling the competing demands of ensuring effective control of operations, maintenance and repairs. Not to mention demonstrating that you have strategic oversight of decision-making and a clear understanding of your housing association’s assets and liabilities. This year’s conference will give you the tools to stay ahead of the government’s new regulations, inform you of the latest strategic thinking, and equip you with the best practices to manage the everyday demands of your role. There has never been a more critical time to discuss, think and act on asset management and maintenance – join us in Coventry on 12-13 October.
The NHF's Asset Management and Maintenance Conference and Exhibition returns to Coventry for 30th anniversary edition on 12-13 October 2022.
As an asset management professional you have a critical role to play within a housing association. You’re at the forefront of delivering key government initiatives on decarbonisation and building safety, and you need to meet the expectations of your board, leadership team, the Regulator, Ombudsman, investors, and other stakeholders.
All of this means that you and your team are more accountable than ever before, while juggling the competing demands of ensuring effective control of operations, maintenance and repairs. Not to mention demonstrating that you have strategic oversight of decision-making and a clear understanding of your housing association’s assets and liabilities.
This year’s conference will give you the tools to stay ahead of the government’s new regulations, inform you of the latest strategic thinking, and equip you with the best practices to manage the everyday demands of your role.
There has never been a more critical time to discuss, think and act on asset management and maintenance – join us in Coventry on 12-13 October.
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Book your<br />
places by<br />
Friday 9<br />
September <strong>and</strong><br />
SAVE<br />
£150<br />
asset MANAGEMENT<br />
& MAINTENANCE<br />
CONFERENCE<br />
EXHIBITION<br />
12-13 OCTOBER 2022 | COVENTRY BUILDING SOCIETY ARENA<br />
Book your places today at housing.org/asset<br />
Homes fit for the future<br />
@natfedevents<br />
#NHF<strong>Asset</strong><br />
Sponsored by<br />
NATIONAL<br />
HOUSING<br />
FEDERATION
Homes fit for the future<br />
As an asset management professional you have a critical role to play within<br />
your housing association. You’re at the forefront of delivering key government<br />
initiatives on decarbonisation <strong>and</strong> building safety, <strong>and</strong> you need to meet the<br />
expectations of your board, leadership team, the Regulator, Ombudsman,<br />
investors, <strong>and</strong> other stakeholders.<br />
All of this means that you <strong>and</strong> your team are more accountable than ever before, while juggling the<br />
competing dem<strong>and</strong>s of ensuring effective control of operations, maintenance <strong>and</strong> repairs. Not to mention<br />
demonstrating that you have strategic oversight of decision-making <strong>and</strong> a clear underst<strong>and</strong>ing of your<br />
housing association’s assets <strong>and</strong> liabilities.<br />
This year’s <strong>Asset</strong> <strong>Management</strong> <strong>and</strong> <strong>Maintenance</strong> <strong>Conference</strong> <strong>and</strong> <strong>Exhibition</strong> will give you the tools to stay<br />
ahead of the government’s new regulations, inform you of the latest strategic thinking, <strong>and</strong> equip you with<br />
the best practices to manage the everyday dem<strong>and</strong>s of your role.<br />
There has never been a more critical time to discuss, think <strong>and</strong> act on asset<br />
management <strong>and</strong> maintenance – join us in Coventry on 12-13 October.<br />
At this year’s conference,<br />
we’ll be focusing on key<br />
themes that include:<br />
Energy efficiency<br />
<strong>and</strong> retrofitting.<br />
Data<br />
management.<br />
Property investment<br />
<strong>and</strong> funding models.<br />
Estate<br />
regeneration.<br />
Quality<br />
of homes.<br />
Resident<br />
engagement.<br />
Meet your chair<br />
“The NHF asset conference<br />
continues to be one of the<br />
finest resources of assetrelated<br />
knowledge the<br />
sector has to offer. From<br />
great speakers to passionate,<br />
knowledgeable attendees. It’s<br />
a must for anyone working in<br />
this ever-developing field.”<br />
Steve Ellard,<br />
Director of <strong>Asset</strong>s & Sustainability,<br />
Yorkshire Housing <strong>and</strong> this year’s event chair<br />
“Very well organised<br />
enjoyable event, sessions<br />
were informative <strong>and</strong><br />
gave a good overview<br />
on external factors<br />
affecting the sector.”<br />
Assistant Director of Property Care &<br />
Customer Experience, MSV Housing Group<br />
2 Book now Click here to book online events@housing.org.uk | 020 7067 1066 events@housing.org.uk | 020 7067 1066 Book now Click here to book online 3
Agenda at a glance | Day 1: Wednesday 12 October<br />
09:00 Breakfast briefing: a scalable approach to healthier, safer, <strong>and</strong> more sustainable<br />
homes with the Internet of Things (IoT)<br />
Chris Jones, Chief Executive, HomeLINK<br />
10:00 Chair’s opening remarks<br />
Steve Ellard, Director of <strong>Asset</strong>s & Sustainability, Yorkshire Housing<br />
10:10 Reshaping our commitment to quality <strong>and</strong> decency<br />
Dan Jones, Executive Director of Development <strong>and</strong> <strong>Asset</strong> <strong>Management</strong>, Eastlight Community Homes<br />
Elspeth Mackenzie, Chief Executive, Thrive<br />
Emma O’Shea, Chief Operating Officer, Aster Group<br />
11:00 The regulatory system behind homes being fit for purpose<br />
Richard Blakeway, Housing Ombudsman<br />
Angela Holden, Assistant Director, Consumer Regulation, Regulator of Social Housing<br />
11:45 Networking break <strong>and</strong> meet the exhibitors<br />
12:15 Breakout sessions – please select one option<br />
Quality <strong>and</strong> maintenance Property investment Retrofitting 101<br />
The impact of the p<strong>and</strong>emic on<br />
repair plans<br />
Grace Hammond, Sales <strong>and</strong> Account<br />
Manager, Vantage UAV Group<br />
Daniel Miller, Head of Repairs <strong>and</strong><br />
<strong>Maintenance</strong>, Eastlight Community Homes<br />
Elizabeth O’Connor, Head of Repairs<br />
<strong>and</strong> Compliance, MSV Housing Group<br />
Sponsored by<br />
Using asset modelling to tackle<br />
increasing pressures on investment<br />
costs<br />
John Barnes, Director, Savills<br />
Nick Carlisle, Associate Director, Savills<br />
Sponsored by<br />
Book your<br />
places by<br />
Friday 9 Sept<br />
<strong>and</strong><br />
SAVE<br />
£150<br />
Social Housing Decarbonisation Fund:<br />
lessons learnt to date<br />
Clare Rainsford, Sustainability<br />
Manager, Onward Homes<br />
Ian Thomson, Executive Director of<br />
<strong>Asset</strong>s, Magenta Living<br />
13:00 Networking lunch <strong>and</strong> meet the exhibitors<br />
14:00 Breakout sessions – please select one option<br />
Material <strong>and</strong> labour shortages: how<br />
big is the gap?<br />
Neil Butters, Head of Procurement,<br />
Procurement for Housing<br />
Sue Hanlon, Director of Property<br />
Services, One Housing<br />
New costs facing the sector: how can<br />
we respond?<br />
Tariq Kazi, Director of Corporate<br />
Finance, Optivo<br />
Catherine Raynsford, Director<br />
of Stakeholder <strong>and</strong> Investment<br />
<strong>Management</strong>, Hyde Group<br />
Tim Weightman, Group Executive<br />
Director - <strong>Asset</strong>s & Investments,<br />
Places for People<br />
14:45 Networking break <strong>and</strong> meet the exhibitors<br />
15:15 Update from the Building Safety Regulator<br />
Representative, Health <strong>and</strong> Safety Executive<br />
Emma Burton, Assistant Director of Building Safety, Peabody<br />
Vicky Lockwood, Head of Homes <strong>and</strong> Building Safety, Johnnie Johnson Housing<br />
16:05 Delivering comfortable, energy efficient homes: the role of retrofitting in the energy crisis<br />
How do we tackle homes that are hard to decarbonise?<br />
Optimising energy performance in the home.<br />
Clean tech: what, when <strong>and</strong> how?<br />
Steph Hacker, Researcher, The Association for Decentralised Energy<br />
Jan Rosenow, Principal European Programme Director, Regulatory Assistance Project<br />
Russell Smith, Managing Director, Parity Projects<br />
16:50 Chair’s closing remarks<br />
Steve Ellard, Director of <strong>Asset</strong>s & Sustainability, Yorkshire Housing<br />
17:00 Drinks reception in exhibition<br />
18:30 Networking event<br />
A decent future for social housing<br />
An update on the Decent Homes<br />
St<strong>and</strong>ard public consultation: next steps.<br />
Ensuring a good st<strong>and</strong>ard of repair.<br />
Challenging improvements: dealing with<br />
physical or planning restrictions<br />
Sam Oakley, Department for Levelling<br />
Up <strong>and</strong> Communities (DLUHC)<br />
Yogesh Vadgama, Head of <strong>Asset</strong><br />
<strong>Management</strong>, Magna<br />
GROUP<br />
OFFER:<br />
buy two places<br />
get a third half<br />
price.<br />
4 Book now Click here to book online events@housing.org.uk | 020 7067 1066<br />
events@housing.org.uk | 020 7067 1066 Book now Click here to book online 5
Agenda at a glance | Day 2: Thursday 13 October<br />
12:30 Networking lunch <strong>and</strong> meet the exhibitors<br />
13:30 Breakout sessions – please select one option<br />
09:30 Chair’s opening remarks<br />
09:35 Improving energy efficiency: a route to tackling fuel poverty<br />
Dave Lockerman, Director of Housing, Stonewater<br />
Joanna Read, Head of Policy <strong>and</strong> Operations, Heat Trust<br />
Mike Reynolds, Managing Director, Vattenfall Heat UK<br />
10:30 Fixing <strong>and</strong> preventing damp, mould <strong>and</strong> disrepair: a case study<br />
Jacque Allen, Deputy Chief Executive, Your Housing Group<br />
Sarah Seeger, Head of Customer Account <strong>Management</strong>, Curo<br />
11:15 Networking break <strong>and</strong> meet the exhibitors<br />
11.45 Breakout sessions – please select one option<br />
GROUP<br />
OFFER:<br />
buy two places<br />
get a third half<br />
price.<br />
Climate change <strong>and</strong> flood risk: how<br />
well prepared are you for the next<br />
flood?<br />
Mina Voskaki, Specialist Risk Engineer in<br />
Climate Change, Natural Hazards, Zurich<br />
Sponsored by<br />
Retention, disposal or regeneration?<br />
John Westwood, Executive Director,<br />
Property & <strong>Asset</strong>s, Anchor<br />
Matt Willcox, Head of Strategic<br />
Portfolio <strong>Management</strong>, Orbit Group<br />
Helen Collins, UK Board Director,<br />
Head of Affordable Housing<br />
Consultancy, Savills<br />
Do we have the right retrofit skills?<br />
Georgina Patel, Strategic Lead<br />
Decarbonisation, Halton Housing<br />
David Pierpoint, Chief Executive,<br />
Retrofit Academy<br />
Dena Rafati, Senior Policy Advisor,<br />
Construction <strong>and</strong> Housing, CBI<br />
External wall assessments: taking a<br />
risk-based approach<br />
Andrew Mellor, Partner, PRP<br />
Rob Nower, Head of Fire Safety, L&Q<br />
Estate regeneration: asset<br />
management role <strong>and</strong><br />
responsibilities<br />
Sasha Deepwell, Chief Executive, Irwell<br />
Valley Homes<br />
Jackie Rigby, Head of Affordable<br />
Housing Strategy <strong>and</strong> Supporting<br />
Homes Engl<strong>and</strong> Place Co-ordination,<br />
Homes Engl<strong>and</strong><br />
Artificial intelligence, data<br />
management <strong>and</strong> energy data<br />
sources<br />
Doug Bacon, Director of <strong>Asset</strong><br />
<strong>Management</strong>, Thirteen Group<br />
Representative, Housemark<br />
Sponsored by<br />
14:15 The first two zero bills homes: the case study<br />
Nigel Banks, R&D Director, ilke Homes<br />
15:00 Chair’s closing remarks<br />
Steve Ellard, Director of <strong>Asset</strong>s & Sustainability, Yorkshire Housing<br />
“A very useful conference for<br />
all those involved with social<br />
housing assets, up to date<br />
thoughts on developments in this<br />
area were insightful.”<br />
Independent Board Member, Two Rivers Housing<br />
6 Book now Click here to book online events@housing.org.uk | 020 7067 1066 events@housing.org.uk | 020 7067 1066 Book now Click here to book online 7
Meet the sponsors<br />
An essential part of conference attendance is the opportunity to connect with<br />
sponsors <strong>and</strong> exhibitors to explore services <strong>and</strong> solutions that can help your<br />
organisation deliver its mission <strong>and</strong> social purpose.<br />
At the <strong>Asset</strong> <strong>Management</strong> <strong>and</strong> <strong>Maintenance</strong> <strong>Conference</strong>, we’ve left plenty of time in<br />
the programme for you to explore the exhibition, catch-up with leading suppliers,<br />
view product demonstrations, <strong>and</strong> find out more about their offer.<br />
Aico<br />
Alex Garmston<br />
marketing@aico.co.uk<br />
aico.co.uk<br />
Aico, an Ei Company, is the European<br />
market leader in home life safety,<br />
pioneering new technologies <strong>and</strong><br />
offering high quality alarms. In 2020,<br />
Aico acquired HomeLINK, leader in IoT<br />
solutions, enabling a synergistic approach<br />
to IoT <strong>and</strong> the connected home.<br />
Housemark<br />
Tina Reid<br />
tina.reid@housemark.co.uk<br />
Housemark.co.uk<br />
Housemark is the leading data <strong>and</strong> insight<br />
company for the UK housing sector,<br />
jointly owned by the National Housing<br />
Federation <strong>and</strong> the Chartered Institute<br />
of Housing. As a catalyst <strong>and</strong> change<br />
partner, they give you greater confidence<br />
to make evidence-based decisions that<br />
make a difference.<br />
Savills<br />
Alex Morgan<br />
alex<strong>and</strong>er.morgan@savills.com<br />
Savills.co.uk<br />
Savills sector-leading affordable housing<br />
team is multidisciplinary <strong>and</strong> primarily<br />
focuses on working with local authorities<br />
<strong>and</strong> registered providers, investors <strong>and</strong><br />
developers active in the social <strong>and</strong><br />
affordable housing markets.<br />
The division consists of seven core<br />
disciplines, Consultancy, Delivery<br />
& Compliance, Development &<br />
Regeneration, Cost Consultancy,<br />
Valuations, Surveying <strong>and</strong> Financial<br />
Consultants.<br />
Vantage<br />
Emily Morley<br />
emily.morley@vantageuav.com<br />
Vantageuav.com<br />
Vantage UAV is a market-leading drone<br />
services <strong>and</strong> solutions provider. Their<br />
mission is to enable their customers to<br />
effectively <strong>and</strong> consistently manage <strong>and</strong><br />
maintain their assets in a more costeffective,<br />
safer <strong>and</strong> smarter way. They<br />
have extensive experience <strong>and</strong> expertise<br />
in supplying drone services <strong>and</strong> solutions<br />
to the built environment.<br />
Zurich Municipal<br />
Alison Hastings<br />
info@uk.zurich.com<br />
Zurich.co.uk/municipal<br />
At Zurich, they help you protect<br />
communities. Their insurance supports<br />
your residents in ways you might not think<br />
– from creating safe, secure homes with<br />
the support of our risk management team,<br />
to protecting the physical <strong>and</strong> mental<br />
health of your team through access to<br />
nurses, counsellors <strong>and</strong> therapists. So you<br />
can protect the future in more ways than<br />
one.<br />
Sponsorship<br />
<strong>and</strong> exhibiting<br />
opportunities<br />
Sponsor or exhibit at the event to<br />
position your br<strong>and</strong> at the forefront<br />
of social housing.<br />
For more information please contact<br />
Julian Hurst or Ryan Coleman at<br />
Foremarke <strong>Exhibition</strong>s on<br />
020 8877 8899 or email<br />
housing@foremarke.uk.com<br />
8 Book now Click here to book online events@housing.org.uk | 020 7067 1066 events@housing.org.uk | 020 7067 1066 Book now Click here to book online 9
Booking information<br />
Click here to book online<br />
Early bird – book by<br />
Friday 9 September<br />
St<strong>and</strong>ard<br />
Single day tickets<br />
Member 2,000 homes £495 £645 £445<br />
Public sector /<br />
not for profit<br />
£645 £795 £595<br />
Private sector £745 £995 £695<br />
events@housing.org.uk 020 7067 1066<br />
GROUP<br />
OFFER:<br />
buy two places<br />
get a third half<br />
price.<br />
Group offer<br />
It’s really productive<br />
to attend events<br />
with your colleagues<br />
to discuss <strong>and</strong><br />
develop ideas that<br />
can be applied to<br />
your organisation,<br />
so when you book<br />
two places you’ll get<br />
a third half price.<br />
As an NHF member, you have access to special rates or services from our Preferred Suppliers<br />
– reputable partners who have expertise within the social housing space. We negotiate<br />
preferential terms <strong>and</strong> conditions with these partners to help you save money, so that you<br />
can use your resources as efficiently as possible to deliver on your social mission.<br />
Our Preferred Suppliers<br />
Isio<br />
New but established. Isio’s twenty partners led the<br />
pioneering pensions practice at KPMG, from where<br />
they originate. Simplifying the language <strong>and</strong> work<br />
around pensions, Isio provide a tailored service for<br />
housing associations.<br />
Phoenix Software<br />
Phoenix Software is the UK’s leading supplier of<br />
software, hardware, devices, IT solutions <strong>and</strong> Software<br />
<strong>Asset</strong> <strong>Management</strong> services to housing associations<br />
in the UK. They offer members up to 60% off selected<br />
products <strong>and</strong> services<br />
My Home Contents Insurance<br />
My Home is an affordable <strong>and</strong> flexible scheme<br />
designed to protect your tenants against a whole<br />
range of risks <strong>and</strong> there’s no cost to you as a<br />
member.<br />
RenKap<br />
RenKap help public sector l<strong>and</strong>owners to boost their<br />
development capacity through tech so they can<br />
deliver homes at scale. Their first product, Automated<br />
Site Investigation allows their clients to complete the<br />
laborious site investigation works at a click of a button<br />
<strong>and</strong> reduce their in-house management time from six<br />
weeks to under one hour.<br />
MRI Real State Software<br />
Our preferred housing management solutions<br />
provider, MRI (former Castleton), offers a range of<br />
services to support your business operations <strong>and</strong><br />
digital initiatives, offering 10% discount for NHF<br />
members.<br />
Vantage UAV<br />
Vantage UAV is a drone services <strong>and</strong> solution company<br />
that can support projects on asset management,<br />
building safety, development, <strong>and</strong> regeneration. Their<br />
drones obtain high quality images of buildings in a<br />
safer, faster <strong>and</strong> more accurate way so that you can<br />
make informed decisions.<br />
10<br />
Cancellations must be made in writing<br />
Cancellations will be charged a £150 cancellation fee per person. The full fee is payable for any cancellations received after 9 September 2022.<br />
Book now Click here to book online events@housing.org.uk | 020 7067 1066<br />
Find out more:<br />
housing.org.uk/suppliers
The European Market Leader<br />
in Home Life Safety<br />
SAVILLS UK AFFORDABLE HOUSING<br />
THE CONNECTED HOME LIFE SAFETY SOLUTION<br />
CREATING SMARTER,<br />
SAFER HOMES.<br />
Aico with HomeLINK offer a network<br />
of alarms <strong>and</strong> sensors to improve the<br />
health <strong>and</strong> safety of homes throughout the UK.<br />
www.aico.co.uk | 01691 664100 | enquiries@aico.co.uk<br />
Find out more at:<br />
www.aico.co.uk/<br />
smart-home<br />
The UKs leading <strong>and</strong> longest established affordable housing adviser with over 100 professionals providing a complete multi-disciplinary advisory service. With experts in compliance, safety,<br />
consultancy, surveying, valuation, funding, development, regeneration, risk regulation <strong>and</strong> investment we underst<strong>and</strong> every facet of social housing.<br />
All of our work is supported by the extensive expertise <strong>and</strong> resources available through the wider Savills network.<br />
For more information please contact:<br />
savills.co.uk<br />
Helen Collins<br />
Head of Affordable Housing Consultancy<br />
+44 (0) 7807 999243<br />
hcollins@savills.com<br />
Affordable Housing Full Page Advert - July 2022 - v9 277mmx180mm.indd 1 08/07/2022 16:21:29
The NHF’s Sector Suppliers are trusted companies that have been carefully curated <strong>and</strong><br />
selected to provide expert advice <strong>and</strong> solutions for your organisation <strong>and</strong> its needs.<br />
Save time <strong>and</strong> money on research.<br />
Work with suppliers who underst<strong>and</strong> your needs <strong>and</strong> have experience in working in the social housing sector.<br />
Our Sector Suppliers:<br />
AceOn<br />
Pioneering renewable energy<br />
<strong>and</strong> battery specialists<br />
supporting organisations in<br />
meeting Net Zero Carbon<br />
targets. Products provide an<br />
income stream for housing<br />
associations, whilst lowering<br />
tenant electricity bills <strong>and</strong><br />
reducing carbon.<br />
Advantage Utilities<br />
Advantage Utilities is a forward<br />
thinking, energy <strong>and</strong> utilities<br />
consultancy passionate about<br />
helping housing associations cut<br />
costs, improve efficiency <strong>and</strong><br />
achieve Net-Zero ambitions.<br />
CalQRisk<br />
Online governance, risk<br />
management <strong>and</strong> compliance<br />
solutions specifically tailored for<br />
housing associations.<br />
CG Bonds<br />
Specialising in the procurement<br />
of performance bonds on behalf<br />
of housing associations.<br />
Hilti<br />
Supplying products <strong>and</strong> services<br />
that provide construction<br />
professionals with innovative<br />
solutions <strong>and</strong> superior added<br />
value.<br />
Integrator Housing<br />
Solutions<br />
Cloud based solutions for<br />
housing associations to manage<br />
their data on their path to net<br />
zero.<br />
Life & Progress<br />
Providing modern Employee<br />
Assistance Programmes,<br />
confidential ‘support inthe-moment’<br />
counselling,<br />
professional advice <strong>and</strong><br />
practical information to<br />
residents.<br />
Mobysoft<br />
Social Housing intelligence<br />
software to help l<strong>and</strong>lords<br />
protect <strong>and</strong> maximise revenues,<br />
mitigate welfare reforms <strong>and</strong><br />
embed efficiencies.<br />
Parking Control<br />
<strong>Management</strong> (UK) Ltd<br />
(PCM)<br />
Parking Control <strong>Management</strong><br />
(UK) Ltd (PCM) provides costneutral<br />
parking management<br />
services to commercial <strong>and</strong><br />
residential clients across their<br />
privately owned car parks<br />
Pennington Manches<br />
Cooper<br />
Recognised for providing<br />
premium legal advice across a<br />
wide range of clients within the<br />
social housing sector.<br />
SHIFT Environment<br />
Providing environmental<br />
reporting services, specialising in<br />
consultancy for social l<strong>and</strong>lords.<br />
They transform your data into an<br />
excellent environmental report<br />
covering all environmental issues.<br />
Find out more: housing.org.uk/suppliers
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