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Insider<br />

The Center<br />

Winter <strong>2019</strong> - <strong>Technology</strong> Edition<br />

Work-From-Home<br />

Fiber connectivity creates workfrom-home<br />

job opportunities in<br />

rural areas<br />

KentuckyWired Update<br />

Eastern KY rings of KentuckyWired are<br />

complete, The Center can help with<br />

last-mile planning<br />

Managed Security<br />

Services<br />

The Center and Volta are helping<br />

protect institutions from cyber attacks


The Center Insider Winter <strong>2019</strong><br />

6 WORK-FROM-HOME<br />

Fiber connectivity creates work-from-home<br />

job opportunities in rural areas<br />

8 KENTUCKYWIRED<br />

UPDATE<br />

Eastern KY rings of KentuckyWired<br />

are complete, The Center can help<br />

communities with last-mile planning<br />

10 Improved<br />

12<br />

HOMEWORK GAP<br />

connectivity helps to bridge<br />

the homework gap for rural students<br />

MANAGED SECURITY<br />

SERVICES<br />

The Center and Volta are partnering to<br />

offer Managed Security Services to help<br />

protect institutions from cyber attacks<br />

3<br />

4<br />

5<br />

6<br />

8<br />

10<br />

11<br />

12<br />

14<br />

15<br />

16<br />

18<br />

23<br />

RDPC Online Courses<br />

Host Your Next Event at The Center<br />

Marketing One-Stop-Shop<br />

Work-From-Home<br />

KentuckyWired Update<br />

Homework Gap<br />

CenterLinks Access Nodes<br />

Managed Security Services<br />

The Center of Fiber Connectivity<br />

Data Center Specifications<br />

Training<br />

Upcoming Events<br />

Youth Programs Application Information<br />

Insider<br />

The Center<br />

Volume 2, No. 4<br />

Winter <strong>2019</strong><br />

The Center for Rural Development<br />

2292 South Hwy. 27<br />

Somerset, KY 42501<br />

606-677-6000<br />

www.centertech.com<br />

ADVERTISING<br />

Sharon Dodson<br />

Communications Specialist<br />

sdodson@centertech.com<br />

606-677-6072<br />

Farrah Dobbs<br />

Sales and Events Manager<br />

fdobbs@centertech.com<br />

606-677-6012<br />

Sarah Smith<br />

Marketing Coordinator<br />

ssmith@centertech.com<br />

606-677-6026<br />

Established in 1996<br />

through the vision of U.S.<br />

Congressman Harold<br />

“Hal” Rogers, (KY-05), and<br />

other leaders, The Center<br />

is a 501 (c)(3) nonprofit<br />

organization fueled by<br />

a mission to provide<br />

leadership that stimulates<br />

innovative and sustainable<br />

economic development<br />

solutions and a better way<br />

of life in Southern and<br />

Eastern Kentucky. In its<br />

45-county primary service<br />

region, The Center provides<br />

innovative programs in<br />

leadership, public safety,<br />

technology, and arts and<br />

culture. The Center is<br />

committed to constantly<br />

expanding its capabilities<br />

in order to deliver a broad<br />

range of key services<br />

throughout Kentucky and<br />

the nation.<br />

The Center Insider is a free publication distributed by The Center for Rural Development in Somerset, KY. The publication is<br />

printed and distributed to schools, businesses and conferences throughout the state as well as national conferences through<br />

our public safety programs.<br />

2 The Center Insider


AWR 148-W CRISIS MANAGEMENT FOR SCHOOL-BASED INCIDENTS -<br />

PARTNERING RURAL LAW ENFORCEMENT, FIRST RESPONDERS, AND LOCAL SCHOOL SYSTEMS<br />

This course will educate rural law enforcement as well as school administrators and staff to effectively collaborate on planning and<br />

preparing for, responding to, and recovering from a school-based incident.<br />

AWR 187-W TERRORISM & WMD AWARENESS IN THE WORKPLACE<br />

Web-based “Terrorism 101” course prepares learners to successfully recognize, report, and react to potential terrorist incidents.<br />

AWR 209-W DEALING WITH THE MEDIA: A COURSE FOR RURAL FIRST RESPONDERS<br />

Provides rural first responders with skills and strategies to communicate with the public through the media. Examines roles of the<br />

media and the first responder. Addresses how to give interviews, write news releases, distribute on-scene information, and fit into<br />

the Joint Information System.<br />

MGT 335-W EVENT SECURITY PLANNING FOR PUBLIC SAFETY PROFESSIONALS<br />

Web-based, self-guided version of the two-day classroom course. Designed to provide public safety professionals with the<br />

essential skills and knowledge for planning and managing security for special events.<br />

MGT 433-W ISOLATION & QUARANTINE FOR RURAL COMMUNITIES<br />

Provides emergency response management personnel with the general knowledge necessary to begin planning for situations<br />

requiring the isolation and/or quarantine (I&Q) of a large portion of local, rural population.<br />

RURAL DOMESTIC<br />

PREPAREDNESS CONSORTIUM<br />

RDPC courses are provided at NO COST<br />

and are offered both in-person and online.<br />

For more information or to request a course,<br />

contact RDPC at info@ruraltraining.org or<br />

call 877-855-RDPC (7372)<br />

<strong>Technology</strong> Edition 3


The Center for Rural Development is<br />

Perfect for your Event!<br />

Farrah Dobbs<br />

Sales & Events Manager<br />

Farrah Dobbs<br />

Sales and Events Manager<br />

The Center for Rural Development<br />

2292 South Hwy. 27<br />

Somerset, KY 42501 (stoplight #15)<br />

606-677-6000<br />

Debra Hines<br />

Events Liaison<br />

The<br />

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Center<br />

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is more<br />

is more<br />

than<br />

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• 35,000 sq. ft of Event Space<br />

• In-house Marketing Services<br />

• On-site Events Coordinator<br />

• Adjacent to the Courtyard Marriott<br />

• Abundant Complimentary Parking<br />

• Full-Service Commercial Kitchen<br />

• Inside Connections With Caterers and Vendors<br />

• Audio/Visual Support with a Sound System and Projectors<br />

• Room set up adapted for your type of event<br />

• High-speed wireless Internet<br />

• 760-Seat Theatre<br />

• 5 Ballrooms<br />

• 2 Exhibit Halls<br />

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• Front Lawn<br />

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10%<br />

DISCOUNT ON CENTER<br />

SERVICES WHEN YOU<br />

MENTION THIS COUPON<br />

THIS INCLUDES:<br />

• The • The Center’s Business & Community Training Center Cooking && other other fun fun<br />

community classes •• Booking Events and Meetings •• Bridal Packages<br />

• Marketing • Marketing One-Stop-Shop Services<br />

10%<br />

THIS INCLUDES:<br />

4 The Center Insider


The Center for Rural Development’s<br />

Marketing One-Stop-Shop provides<br />

customized and affordable marketing<br />

and advertising services to regional,<br />

small and startup businesses.<br />

Our Services:<br />

• Brand Identity Creation<br />

• Graphic Design<br />

• Web Design<br />

• Social Media Management<br />

• Marketing Strategy Consulting<br />

• Event Marketing and Management<br />

• Audio/Radio/Video Production<br />

Laura Glover<br />

Managing Director of<br />

Marketing and Events<br />

Sarah Smith<br />

Marketing<br />

Coordinator<br />

Wes Brown<br />

Web Developer II<br />

Sharon Dodson<br />

Communications<br />

Specialist<br />

Contact Laura Glover: • (O) 606-677-6001 • (M) 606-802-1050 • lglover@centertech.com<br />

Ray Hagen<br />

Marketing<br />

Associate<br />

The success of businesses in rural communities is at<br />

the heart of our mission. With a long history of<br />

building strong connections with people in small towns,<br />

we understand how marketing and advertising<br />

must take a different approach when considering<br />

businesses in rural areas.<br />

<strong>Technology</strong> Edition 5


6 The Center Insider<br />

The Center anticipates work-from-home jobs<br />

made possible by KentuckyWired<br />

will help alleviate winter woes<br />

When fierce winter weather strikes, even a short commute to work can be an exhausting and dangerous undertaking. However,<br />

many Kentucky residents live in rural areas, far from their place of employment. This can make the journey to work impossible at<br />

times.<br />

Kentuckians are now looking forward to the completion of the statewide fiber broadband network that will change these<br />

circumstances. The KentuckyWired project will bring more than 3,000 miles of high-speed, high-capacity fiber infrastructure, often<br />

referred to as the “middle-mile” to all 120 Kentucky counties. Access will be provided for state agencies, as well as network capacity<br />

for local providers, who can extend last-mile infrastructure to local homes and businesses.<br />

The KentuckyWired fiber project will increase telecommunications capacity which means hundreds of new work-from-home<br />

employment opportunities are anticipated. This development will impact winter experiences for many rural Kentuckians. For those<br />

with work-from-home jobs, there is no daunting and dangerous commute to work. Those who work from home are not exposed to an<br />

office full of sick coworkers, thus making it much easier to continue to maintain income rather than calling in sick. Employers benefit<br />

as well, by maintaining productivity throughout bad weather and flu season.<br />

School snow days commonly impact parents work<br />

schedules as well. Working from home allows much<br />

more flexibility to care for children on snow days and<br />

sick days too. Employees even have the ability to<br />

enjoy their own comfortable office temperature, as they<br />

control the thermostat.<br />

Once the KentuckyWired fiber infrastructure is<br />

operational, the opportunity to work from home will<br />

be available to many more people. For those who are<br />

looking to begin their quest for legitimate at-home<br />

opportunities, Teleworks USA is a great starting point.<br />

Teleworks USA is already providing training to job<br />

seekers in Eastern Kentucky and helping them to find<br />

remote job opportunities. The program has forged<br />

active partnerships with multiple global telework<br />

employers in an effort to develop new job opportunities<br />

for Eastern Kentucky’s remote workforce.<br />

The Center for Rural Development is dedicated to<br />

helping communities explore ways to become “fiber<br />

ready,” in order to make reliable high-speed, highcapacity<br />

internet available to as many people as<br />

possible. It is important to note that Southern and<br />

Eastern Kentucky communities have this exceptional<br />

resource available to them as they explore how to<br />

prepare for the future.<br />

The Center for Rural Development has recently<br />

launched a new <strong>Technology</strong> Assistance Program (TAP)<br />

to help communities become “fiber-ready,” and is also<br />

working with internet service providers to extend last<br />

mile internet services from the KentuckyWired network<br />

using CenterLinks Access Nodes (CAN). The Center<br />

also has additional information about local, state,<br />

and federal funds that support the initiative to bring<br />

broadband access to rural areas.<br />

Communities interested in learning more about<br />

TAP, CAN, or broadband training opportunities are<br />

encouraged to contact The Center’s Broadband<br />

<strong>Technology</strong> Liaison, Scott Surber, at<br />

broadbandinfo@centertech.com or 606-677-6000 or<br />

visit www.centertech.com.<br />

Photo by: AnnaBeth Dry


Broadband and Barbecue:<br />

Connecting Rural Communities,<br />

Remote Work Panel Discussion<br />

The Center for Rural Development recently brought together community leaders from Southern and Eastern Kentucky for an<br />

informative broadband workshop in Hazard, KY. The event, dubbed “Broadband and Barbecue: Connecting Rural Communities,”<br />

served as a platform for discussion about the future of broadband in the state.<br />

Conversations centered on how to improve access to high-speed affordable broadband and how to leverage that connectivity to<br />

grow local economies. In order to address numerous aspects of the topic of broadband, the event was divided into several sessions.<br />

The day kicked off with a Remote Work Panel that provided employer, local government, and remote workers perspectives.<br />

Human Resource Business Partner Manager for General Dynamics IT, Cheryl Ellis explained that her company uses Teleworks USA<br />

hub site facilities in Hazard and Cumberland to provide training to employees and then deploys them to work from home. “We are<br />

planning to hire more people,” said Ellis. “This particular program that we work for will be hiring probably anywhere from 100 to 300<br />

more people,” she added. “You know Hal Rogers said we were gonna have Silicon Holler. Well we’ve got a good start,” said Ellis.<br />

Michael Cornett, EKCEP Director of Agency Expansion and Teleworks USA, and panel moderator, added, “When people say: ‘There<br />

aren’t any jobs in Eastern Kentucky,’ that’s not true. That is absolutely not true. It’s a matter of connecting to them.”<br />

Lee County Judge-Executive, Chuck Caudill spoke of the transformation he has already begun to see in his community. “In Wolfe<br />

County and Lee County, we’re seeing an influx in the number of people coming to the area because internet access is making it<br />

possible for them to live the lifestyle they want to live, in a more rural environment, and still be able to work for large companies, and<br />

still have opportunities for a future.” Caudill also discussed the impact that improved connectivity is having for rural youth. “We’re<br />

seeing young people who have had to leave and they don’t have to leave anymore. Those who want to still have the opportunity, but<br />

now if they want to work for a company where they have a future, they can start and not leave Eastern Kentucky.”<br />

This sentiment echoes the words of U.S. Congressman Harold “Hal” Rogers, for whom The Center for Rural Development’s Rogers<br />

Scholars program is named. Rogers has often shared his beliefs that “we must stop exporting our young talent,” and “no young<br />

person should have to leave home to find his or her future.”<br />

Jeremiah Ford, a remote worker for Support.com, shared his perspective during the panel as well. “We live in an area that’s been so<br />

dependent on coal mining. You know, most towns have the same three gas stations, the same three restaurants, and all the same<br />

stop lights. So, $7.25 an hour compared to $11.50, $10.00, $13.00, whatever your contract is, makes a huge difference at the end<br />

of the day, about how thick that wallet gets, you know, and how easy it is to pay your bills,” Ford said. “We’re going to have to move<br />

forward with how we look at things, and I know that change is scary. But you either move with it or you get stuck in the past,” he<br />

added.<br />

<strong>Technology</strong> Edition 7


Eastern Kentucky rings of<br />

KentuckyWired project are complete<br />

Speaking at the SOAR Summit in Pikeville in early September,<br />

Congressman Hal Rogers announced completion of the<br />

construction phase of the KentuckyWired project in Eastern<br />

Kentucky.<br />

The announcement is another major milestone for the<br />

KentuckyWired project which, when completed, will be the<br />

first statewide high-speed broadband network in the nation.<br />

The completion of KentuckyWired’s 1B and 2 rings will provide<br />

the infrastructure for broadband connectivity in 39 counties,<br />

including (Ring 1B) Bath, Bourbon, Boyd, Breathitt, Carter,<br />

Clark, Clay, Elliott, Estill, Floyd, Jackson, Johnson, Knott,<br />

Laurel, Lawrence, Lee, Leslie, Madison, Magoffin, Martin,<br />

Menifee, Montgomery, Morgan, Nicholas, Owsley, Perry, Powell,<br />

Pulaski, Rockcastle, Rowan, Wolfe, and (Ring 2) Bell, Harlan,<br />

Knox, Letcher, McCreary, Pike, Wayne and Whitley.<br />

“We celebrated a historic milestone in Kentucky today by turning<br />

on KentuckyWired’s highly anticipated network rings in Eastern<br />

Kentucky,” said Congressman Rogers, a co-founding principal<br />

of SOAR. “Now, we turn our attention to the last mile, by helping<br />

local leaders and providers take the next steps to extend the<br />

network out into every community to expand access to your<br />

homes and businesses. This new broadband interstate bridges<br />

the digital gap to high-tech jobs and economic development<br />

opportunities for every single county in Kentucky.”<br />

KentuckyWired’s broadband connectivity is expected to be 10<br />

to 20 times faster than what is currently offered by providers.<br />

The network is a middle-mile network, meaning that it will be<br />

up to local internet service providers (ISPs) to offer broadband<br />

to homes and businesses. KentuckyWired representatives<br />

are planning a series of community meetings, in partnership<br />

with The Center for Rural Development, to ensure that local<br />

communities understand the options that are available to<br />

connect to the KentuckyWired network.<br />

8 The Center Insider<br />

Reliable, high-speed internet has proven a key factor for<br />

job growth and creation, with 79 percent of job seekers<br />

reporting the use of online resources in their employment<br />

search. KentuckyWired will increase economic opportunities<br />

in Eastern Kentucky by providing access to broadband for<br />

new and existing companies looking to locate in the region.<br />

The KentuckyWired network not only has the potential to<br />

transform local economies, but will also provide first responders,<br />

healthcare providers, and local governments, with the<br />

connectivity necessary to protect and serve Kentuckians.<br />

Representatives from Senture, one of Southern and Eastern<br />

Kentucky’s largest technology-based employers, joined<br />

the conversation at the SOAR Summit to underscore the<br />

importance of broadband connectivity in the region by<br />

announcing the addition of 400 jobs at the facilities in London,<br />

Annville and Williamsburg.<br />

“Senture is very excited to announce these 400 new jobs for<br />

southeastern Kentucky,” said Christopher Deaton, President<br />

and CEO. “The hard work and dedication of Senture’s<br />

employees make this growth possible. We are excited about<br />

new opportunities afforded by KentuckyWired and the future of<br />

our company and our communities.”<br />

Earlier this year, Congressman Rogers spoke during the<br />

announcement of an another KentuckyWired milestone when<br />

Ring 1A and a key backbone segment from Lexington to<br />

Somerset were completed. At that time, Rogers explained<br />

the project’s origins. “The Center for Rural Development and<br />

SOAR advocated for a transformational broadband system<br />

that would revitalize Eastern Kentucky. To be fair, the expense<br />

to bring service into the depths of our mountains simply has<br />

not been feasible for most providers, especially our small<br />

rural companies. But KentuckyWired eliminates that obstacle<br />

by developing this ready-made network that providers can


connect to and build from. Much like our utility co-ops, our<br />

infrastructure in Eastern Kentucky would remain decades<br />

behind without innovative investments like this,” said Rogers.<br />

Rogers also discussed how The Center will be involved in<br />

helping to expand the reach of KentuckyWired. “The Center<br />

is playing a pivotal role in accessing federal funding and<br />

providing training for your local leaders and providers to<br />

extend the last-mile of broadband from the main connectors<br />

in each county out to our individual homes and businesses,”<br />

he said. “The Center for Rural Development in Somerset<br />

has technical assistance funding available, and they will be<br />

hosting regional training sessions to help Eastern Kentucky<br />

leaders implement this last-mile,” he added.<br />

The Center’s <strong>Technology</strong> Assistance Program (TAP) is<br />

available to help communities begin asset mapping, perform<br />

feasibility studies, and conduct pre-engineering analysis of<br />

community fiber projects or other activities that will extend the<br />

reach of the KentuckyWired fiber infrastructure. The initiative<br />

is funded by grant KY-18984-17 from the Appalachian<br />

Regional Commission and is administered by The Center for<br />

Rural Development.<br />

“The Center is dedicated to making reliable high-speed,<br />

high-capacity internet available to as many people as<br />

possible and is working to bridge the digital divide. The<br />

mission of The Center is to positively impact the communities<br />

within 45 counties of Southern and Eastern Kentucky,<br />

through supporting the implementation of KentuckyWired<br />

infrastructure,” said Lonnie Lawson, President and CEO of<br />

The Center.<br />

The Center is helping expand the<br />

reach of KentuckyWired with our<br />

<strong>Technology</strong> Assistance Program (TAP)<br />

You can access the TAP guide and TAP application online at:<br />

https://centertech.com/<strong>2019</strong>/01/technology-assistance-program-tap/<br />

Applicant Eligibility<br />

Applications for assistance may be submitted to The Center for Rural Development by Kentucky County or City Governments,<br />

Regional Industrial Development Authorities, Area Development Districts, Utility Commissions, Rural Electric Cooperatives,<br />

Rural Telephone Cooperatives or Fiber Infrastructure Boards with IRS Non-Profit status.<br />

From the following:<br />

ARC Distressed Counties:<br />

ARC At-Risk Counties:<br />

Adair, Bath, Bell, Breathitt, Carter, Casey, Clay, Clinton, Cumberland, Elliott, Estill,<br />

Floyd, Harlan, Jackson, Johnson, Knott, Knox, Lawrence, Lee, Leslie, Letcher, Lincoln,<br />

Magoffin, Martin, McCreary, Menifee, Morgan, Owsley, Perry, Pike, Rockcastle,<br />

Russell, Wayne, Whitley and Wolfe.<br />

Boyd, Garrard, Green, Laurel, Metcalfe, Monroe, Pulaski and Rowan.<br />

<strong>Technology</strong> Edition 9


The Center<br />

seeks to<br />

bridge the<br />

“homework<br />

gap”<br />

for rural<br />

Kentuckians<br />

Parents of school-age children quickly learn that ensuring their child’s academic success comes with a variety of challenges.<br />

Coordinating schedules, providing supplies, and helping with homework are just a few examples. Homework support often has<br />

multiple layers of additional challenges.<br />

“My daughter is already learning concepts that were not used when I attended school. Sometimes I have to do a bit of research<br />

myself, to help with her homework,” said Lincoln County resident Sarah Smith, Marketing Coordinator at The Center, and mother of<br />

a second-grade student.<br />

The Smith’s are now fortunate enough to live in an area with access to reliable high-speed internet, and whenever they encounter<br />

difficult homework questions, they refer to Google for assistance. However, many families in rural parts of Southern and Eastern<br />

Kentucky face yet another challenge called the “homework gap.” This refers to the difficulty students experience completing<br />

homework when they lack sufficient internet access at home, compared to those with reliable high-speed, high-capacity internet<br />

connections.<br />

Most teachers are well aware of the “homework gap” and do their best to address it by carefully crafting homework assignments.<br />

Many school systems have even begun providing students with Chromebooks to help with their studies. They make great<br />

resources during school hours, while students can access Wi-Fi at school. Chromebooks also have limited capacity to work offline<br />

and any work created while offline automatically syncs when re-connected with Wi-Fi at school.<br />

This technology puts a valuable resource at the fingertips of students. However, Chromebooks alone cannot bridge the “homework<br />

gap” in the most rural parts of the state. Students without reliable home internet still face a disadvantage because their ability to<br />

research is hindered when they cannot access the internet from home.<br />

Lincoln County Public Schools provide Chromebooks, and the device handbook specifically addresses the question “What if I don’t<br />

have wifi at home?” The handbook points out that “free access is available at the Lincoln County Public Library, as well as many<br />

restaurants.”<br />

It is not uncommon for Kentucky students and their families to travel to free local Wi-Fi hotspots to access the internet and<br />

complete needed homework research. While many public libraries offer internet access, their limited hours of operation pose<br />

another hurdle. As a result, fast food restaurants with extended hours have become “homework hotspots.”<br />

The “homework gap” not only applies to the K-12 system. College students in rural Kentucky know the struggle as well.<br />

“I commuted when I was in college a few years ago. The house I lived in at the time had a terrible satellite internet service. It was<br />

not reliable enough to even submit assignments,” said Smith. “I would frequent fast food restaurants that offered free Wi-Fi to be<br />

able to complete my schoolwork,” she added. “The internet has improved a bit since my college days, but I still have neighbors just<br />

a few miles down the road that live in an internet dead zone.”<br />

As construction of the KentuckyWired middle-mile fiber network enters its final phases, The Center is working to offer internet service<br />

providers (ISPs) with access points to extend reliable high-speed, high-capacity internet throughout Southern and Eastern Kentucky.<br />

The Center is collaborating with a multitude of ISPs to discuss logistics for CenterLinks Access Nodes. The CenterLinks Access<br />

Nodes can be thought of as access ramps for providers to tap into the KentuckyWired middle-mile network. These discussions are<br />

shaping plans to expand and improve broadband services throughout the region.<br />

As reliable high-speed, high-capacity internet becomes available in currently under-served and unserved areas, more students will<br />

begin to have the access they need at their homes. Through this initiative, The Center is working to bridge the digital divide and close<br />

the “homework gap.”<br />

10 The Center Insider


As construction of the KentuckyWired middle-mile fiber network enters its final phases, The Center for Rural<br />

Development is working to offer internet service providers (ISPs) with access points to extend reliable highspeed,<br />

high-capacity internet throughout Southern and Eastern Kentucky.<br />

The Center is collaborating with a multitude of ISPs to discuss logistics for CenterLinks Access Nodes. The<br />

CenterLinks Access Nodes can be thought of as access ramps for providers to tap into the KentuckyWired<br />

middle-mile network. These discussions are shaping plans to expand and improve broadband services<br />

throughout the region.<br />

ISPs looking to learn more about accessing the KentuckyWired middle-mile through CenterLinks Access Nodes,<br />

are encouraged to contact The Center’s Broadband <strong>Technology</strong> Liaison, Scott Surber, at<br />

broadbandinfo@centertech.com or 606-677-6000.<br />

For more information contact:<br />

Scott Surber<br />

Broadband <strong>Technology</strong> Liaison<br />

606-677-6000<br />

broadbandinfo@centertech.com<br />

<strong>Technology</strong> Edition 11


The Center and Volta provide<br />

Managed Security Services to KCTCS<br />

Cyber-attacks have become a major threat to many institutions and are one of the most prevalent types of crises in higher education.<br />

In order to mitigate such attacks, The Center for Rural Development is partnering with Volta to offer Managed Security Services.<br />

David Montgomery, Senior Account Executive at Volta (left); and Richard Taylor, Executive Vice President at The Center for Rural<br />

Development (right), shared information about their partnership to offer Managed Security Services at the CyberSecurity Summit<br />

recently hosted by Kentucky Community and Technical College System (KCTCS).<br />

The partners recently debuted their Managed Security Services when they participated in the CyberSecurity Summit hosted by<br />

Kentucky Community and Technical College System (KCTCS). The event drew attention to rising cybersecurity concerns and was<br />

intended to help colleges better understand cyber threats and how to prevent them. Representatives from Volta led discussions about<br />

ransomware awareness and data analytics.<br />

KCTCS is doing more than serving as a thought leader on the topic. They are also taking action to better defend their systems from<br />

cyber-attack by participating in the Managed Security Services offered by The Center and Volta. The service provides both the<br />

platform and skills to best defend institutions. It works by collecting logs of events and alarms generated by security controls, and<br />

then applies analytics to draw useful conclusions that often cannot be seen from a single vantage point. As part of the arrangement,<br />

KCTCS is also utilizing hosted infrastructure at The Center.<br />

The Center’s Data Center is native to KentuckyWired and offers low latency access to the KentuckyWired network. This means that<br />

clients have access to a high-speed, high-capacity fiber network capable of handling real time security transactions. The partners then<br />

make things even easier for clients by providing IT support, cybersecurity and managed services.<br />

Institutions seeking further information about Managed Security Services are encouraged to contact Scott Surber, Broadband<br />

<strong>Technology</strong> Liaison, at broadbandinfo@centertech.com or 606-677-6000.<br />

12 The Center Insider


The Center for Rural Development + Volta<br />

Managed Security Services<br />

Managed Security Services for Higher Education<br />

The rising demand for cyber security specialists throughout the IT<br />

industry has created a skills gap in the field. For organizations who<br />

have acquired the right security talent, the pressure on those<br />

individuals can often be intense. Consider a turn-key approach from<br />

The Center for Rural Development and Volta that provides the platform<br />

and skills to best defend your institution from the threats of today.<br />

Like most companies, your organization may already have some<br />

security controls in place. Many of these investments create an<br />

abundance of alarms, and it can be a struggle to separate the signal<br />

from the noise. We collect logs of events and alarms generated by<br />

security controls and then apply analytics to draw useful conclusions<br />

that may be difficult to see from a single vantage point. Security<br />

services such as these free your company to focus on tasks more<br />

critical to business.<br />

Security Services Options<br />

• SIEM Managed Services<br />

• Security Device Management<br />

• Network Device Management<br />

• Vulnerability Assessments<br />

• Security Awareness Training<br />

The Center for Rural Development's Resources<br />

• KentuckyWired Network<br />

• Integrated DellEMC VxRail Platform<br />

• Enterprise Support<br />

Through a partnership with The Center for Rural Development and<br />

Volta, you can take these services a step further by utilizing hosted<br />

infrastructure at The Center, which lowers your overall cost to achieve<br />

economies of scale.<br />

Take advantage of<br />

a security offering with:<br />

Stronger skill sets Better availability Lower costs<br />

What Do You Get?<br />

SIEM & Security Monitoring<br />

Security Information and Event Management<br />

can be deployed on premise or at The Center<br />

for Rural Development providing your team<br />

with the visibility it needs to make the right<br />

decisions to secure your data, devices, and<br />

people.<br />

Managed Vulnerability Assessments<br />

Patching and updating systems is foundational<br />

to any security policy. We can perform scans<br />

and provide visibility so clients know where<br />

they missed a patch or have gaps in their<br />

maintenance process.<br />

SOC Services<br />

We provide continuous monitoring of alarms and<br />

events generated by your security controls. Our<br />

24x7x365 SOC-as-a-Service can provide or augment<br />

a SOC for your business.<br />

Hosted Infrastructure at The Center<br />

Cabinets are available for the co-location of<br />

processing equipment and storage arrays.<br />

Leverage KentuckyWired<br />

The Center's Data Center is native to KentuckyWired<br />

and offers high-speed, high-capacity, low latency<br />

access to the KentuckyWired network.<br />

Scott Surber, Broadband <strong>Technology</strong> Liaison<br />

centertech.com I 606.677.6000 I broadbandinfo@centertech.com<br />

<strong>Technology</strong> Edition 13


The Center of Fiber Connectivity<br />

The Center for Rural Development serves as<br />

the intersection of Rings 1A, 1B, 2 and 3 of<br />

the KentuckyWired network. Earlier this year,<br />

workers Trevor Simser and Eddy Galicia carefully<br />

spliced together these numerous fiber optic<br />

strands running through The Center.<br />

14 The Center Insider


Data Center<br />

Specifications<br />

The Center for Rural Development<br />

Data Center Specifications<br />

General Facility Features: Facility Space – 2,900 square feet<br />

Security Systems:<br />

Environmental Controls/<br />

Redundancy:<br />

Network Infrastructure:<br />

Network Operations Center/helpdesk<br />

Under floor cable management and power distribution<br />

18” raised floor<br />

120/208V AC power<br />

Biometric fingerprint readers<br />

Proximity card access<br />

Monitored HD video surveillance<br />

Multi-tiered/zoned access<br />

Dual Liebert System DS 22ton HVAC units<br />

Monitored/controlled temperature and humidity<br />

FE-25 dry fire suppression system<br />

Twin, parallel Liebert NX 160KVA UPS systems<br />

Redundant A/B side power distribution units<br />

350KW Kohler diesel generator – 785 gallon tank<br />

Diverse fiber entry points<br />

Redundant BGP/HSRP Internet access<br />

100Gb redundant core<br />

1Gb top-of-rack switched access ports<br />

Proactive network monitoring<br />

The Center is a leading provider<br />

of technology in Southern and<br />

Eastern Kentucky and we are proud<br />

to be home to one of two data<br />

center locations resident on the<br />

KentuckyWired statewide backbone.<br />

Our facility houses a 2,900-squarefoot<br />

biometically protected and<br />

secured Data Center. We offer<br />

IT hosting support, courseware<br />

management, help desk, data<br />

backup and recovery, web services,<br />

and applications hosting inside a<br />

world class Data Center.<br />

Contact:<br />

Richard Taylor<br />

Executive Vice President<br />

606-677-6131<br />

rtaylor@centertech.com<br />

Shannon Carter<br />

Systems Architect<br />

606-677-6040<br />

Shannon.carter@centertech.com<br />

Jonathan Foster<br />

Enterprise Systems Engineer<br />

606-677-6169<br />

jfoster@centertech.com<br />

<strong>Technology</strong> Edition 15


The<br />

The<br />

Center<br />

Center<br />

for<br />

for<br />

Rural<br />

Rural<br />

Development<br />

Development continues<br />

continues<br />

Community Community Oriented Oriented Access Access to to Learning Learning (COAL) (COAL)<br />

The Center for Rural Development’s Community Oriented Access to Learning (COAL) provides funding<br />

The Center for Rural Development’s Community Oriented Access to Learning (COAL) provides funding<br />

support for unemployed or underemployed individuals who have been impacted by the decline of coal<br />

support for unemployed or underemployed individuals who have been impacted by the decline of coal<br />

to receive education and training in select coal-impacted Kentucky counties.<br />

to receive education and training in select coal-impacted Kentucky counties.<br />

What What is is COAL?<br />

The The Center Center for for Rural Rural Development’s Development’s COAL COAL program program will will assist assist unemployed unemployed and and underemployed underemployed individuals individuals from from select select<br />

coal-impacted coal-impacted counties counties to to obtain obtain training training and and education that will support them them in in finding finding gainful gainful employment employment within within our our<br />

region region in specific in specific areas areas of of study. study. Additionally, this program will benefit employers within within our our region region by by developing developing a more a more<br />

skilled skilled workforce to to meet meet growing workforce demands.<br />

Who is is eligible?<br />

The The COAL COAL program seeks to to train individuals from 14 Kentucky coal-impacted counties who are are unemployed or or<br />

underemployed and and are are interested in in obtaining training or education in the areas of of allied health, information technology,<br />

broadband-related fields fields and and soft soft skills.<br />

Which counties will be served<br />

Through<br />

Through<br />

this<br />

this<br />

program,<br />

program,<br />

The<br />

The<br />

Center<br />

Center<br />

for<br />

for<br />

Rural<br />

Rural Development will serve 14<br />

14<br />

counties<br />

counties<br />

that<br />

that<br />

have<br />

have<br />

suffered<br />

suffered<br />

direct<br />

direct<br />

or indirect<br />

or indirect<br />

impacts due to the decline of coal. The counties that will be served are: Bell, Clay, Floyd, Harlan, Johnson, Knott,<br />

impacts due to the decline of coal. The counties that will be served are: Bell, Clay, Floyd, Harlan, Johnson, Knott,<br />

Knox, Laurel, Leslie, Letcher, McCreary, Perry, Pulaski, and Whitley.<br />

Knox, Laurel, Leslie, Letcher, McCreary, Perry, Pulaski, and Whitley.<br />

16 The Center Insider<br />

For more information<br />

For more information<br />

or to apply contact<br />

or to apply contact<br />

The Center’s<br />

The Center’s<br />

Business & Community<br />

Business & Community<br />

Training Manager,<br />

Training Manager,<br />

Patti Simpson.<br />

Patti Simpson.<br />

Email:<br />

training@centertech.com<br />

Email:<br />

training@centertech.com<br />

Call:<br />

606-677-6000 Call:<br />

606-677-6000


Becoming Your Best<br />

in the Workplace<br />

A half-day essential skills training workshop<br />

The Center provides no-cost training for<br />

unemployed or underemployed individuals<br />

If you live in one of these coal-impacted counties, you are<br />

eligible to attend this training at no cost: Bell, Clay, Floyd, Harlan,<br />

Johnson, Knott, Knox, Laurel, Leslie, Letcher, McCreary, Perry,<br />

Pulaski, and Whitley. Funding provided by the Appalachian<br />

Regional Commission.<br />

To register or learn more<br />

about the class, visit<br />

www.centertech.com<br />

or call 606-677-6000.<br />

Instructor Jeremy A.<br />

Taylor will provide<br />

valuable essential skills<br />

training to get you job<br />

ready and help make<br />

you more efficient in the<br />

workplace.<br />

The Center offers a variety of trainings to help<br />

meet the workforce needs of Southern and Eastern<br />

Kentucky. Register online for one of our upcoming<br />

classes or contact our training department for<br />

information on customized training.<br />

FEATURED CLASSES:<br />

• Microsoft Office Suite<br />

• Get Going with QuickBooks<br />

• Keep Going with QuickBooks<br />

• Project Management Basics<br />

• Essential Work Skills<br />

Visit centertech.com for a complete list of classes or call The Center’s Business & Community Training Manager,<br />

Patti Simpson at 606-677-6000 to discuss customized classes.<br />

<strong>Technology</strong> Edition 17


UPCOMING EVENTS<br />

6 February<br />

10 AM & 12 PM<br />

School Time Theatre:<br />

Peter Pan<br />

Wendy Darling and her younger<br />

brothers love nothing more than playing<br />

make-believe in their family’s upstairs<br />

nursery. Then one night, a young boy<br />

named Peter Pan and his fairy friend<br />

Tinkerbell fly into the nursery window<br />

and whisk the Darling children away<br />

to a fantastical Neverland filled with<br />

Lost Boys, pirates, and a man-eating<br />

crocodile. Brought thrillingly to life,<br />

the Barter Players’ special brand of<br />

imagination and creativity make this<br />

an adventure your students will never<br />

forget!<br />

18 February<br />

7 PM<br />

New Shanghai Circus: Performed<br />

by the Acrobats of China<br />

Astonishing athletes defy gravity and execute<br />

breathtaking feats as they stretch the limits<br />

of human ability in this spellbinding show that<br />

draws upon 2,000 years of Chinese circus<br />

traditions.<br />

New Shanghai Circus is considered to be<br />

China’s most celebrated acrobatic company;<br />

the performers for the New Shanghai Circus<br />

have stunned and amazed audiences all over<br />

the world. Over 40 Acrobats of China showcase<br />

dramatic interpretation of classic Chinese dance<br />

and physical performance art with extraordinary<br />

and inventive feats of strength and skill, control<br />

and balance, grace and charisma.<br />

26 March<br />

7 PM<br />

Center Stage: Erth’s Prehistoric<br />

Aquarium Adventure<br />

The Mystery of the Dinosaurs of the Deep.<br />

The creators of Erth’s Dinosaur Zoo Live<br />

want to take your family on an all-new<br />

adventure – this time to the bottom of the<br />

ocean. Erth’s Prehistoric Aquarium Adventure<br />

is an immersive experience that invites you to<br />

jump in and explore unknown ocean depths<br />

where prehistoric marine reptiles lived eons<br />

ago – and maybe live still today! Erth shows<br />

are at the forefront of family entertainment,<br />

using actors, technology, puppets, science,<br />

and imagination to create an amazing<br />

visual experience that connects young<br />

audiences to the real science of paleontology.<br />

VIP Experience: With the purchase of the<br />

VIP Experience ticket you’re invited into the<br />

theatre early for an up-close-and-personal<br />

introduction to one of our amazing underwater<br />

creatures by knowledgeable puppeteers who<br />

bring them to life. You also receive show<br />

merchandise and of course, picture taking<br />

is encouraged! Children under the age of<br />

18 must be accompanied by an adult.<br />

FROM THE CREATORS OFFERTH’S DINOSAUR ZOO LIVE<br />

27 March<br />

10 AM & 12 PM<br />

WWW.PREHISTORICAQUARIUM.COM<br />

School Time Theatre: Erth’s<br />

Prehistoric Aquarium Adventure<br />

VIP Experience is not available during School<br />

Time Theatre showings.<br />

28 March<br />

7 PM<br />

Rhonda Vincent Concert<br />

Rhonda Vincent is one of the hardest working<br />

entertainers, in any genre of music, touring<br />

an incredible eleven months out of the year,<br />

displaying the world class talent of both<br />

Rhonda and her incredible band. It’s been far<br />

too long since the “Queen of Bluegrass” settled<br />

down in the studio to create new music, and<br />

finally the wait is over, as she has just released<br />

the new single “LIKE I COULD.”<br />

Visit<br />

centertech.com/events/calendar/<br />

for show pricing and to stay up to<br />

date with our upcoming events.<br />

18 The Center Insider


New E-Signage<br />

Inside The Center<br />

New e-signage has now been added<br />

throughout the halls of The Center to denote<br />

the various events occurring throughout<br />

the building. Eight new LED displays now<br />

hang outside the doors to the ballrooms and<br />

exhibit halls.<br />

For those renting these spaces to host<br />

events at The Center, e-signage is<br />

complementary.<br />

The Center also offers the opportunity to<br />

advertise on the e-signage displays. For<br />

more information about space rental or<br />

e-signage advertising contact Farrah<br />

Dobbs, Sales & Events Manager, at<br />

fdobbs@centertech.com or 606-677-6000.


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Since 1920, Cizens Naonal Bank has been<br />

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Our customers and employees live, work and play here.<br />

We love downtown Somerset and are here to stay.<br />

20 The Center Insider<br />

www.cnbsomerset.com | 606.679.6341<br />

Member FDIC


The Center for for Rural<br />

Development’s Youth Programs<br />

Grades 8-12<br />

8-12<br />

Program<br />

Program<br />

Grade Grade<br />

Level<br />

Level<br />

Scholarship<br />

Scholarship<br />

Criteria<br />

Criteria<br />

Deadline<br />

Deadline<br />

Rogers<br />

Rogers Rogers<br />

Scholars<br />

Scholars<br />

(6 Days)<br />

(6 (6 Days) Days)<br />

Rising 11th<br />

Rising 11th 11th<br />

Graders<br />

Graders<br />

Opportunities to<br />

apply Opportunities for more to than to<br />

$8 apply apply million for for more worth more than of than<br />

scholarships $8 $8 million million worth worth at 19 of of<br />

universities.*<br />

scholarships scholarships at at 19 19<br />

universities.*<br />

universities.*<br />

• B Average GPA<br />

••• Community B Average service GPA and<br />

•• extracurricular Community service activities<br />

and<br />

• Essay<br />

extracurricular activities<br />

••• Letters Essay Essayof Recommendation<br />

•<br />

•<br />

Letters<br />

Letters<br />

of<br />

of<br />

Recommendation<br />

Recommendation<br />

Jan. 24, 2020<br />

Jan. 24, 2020<br />

Rogers<br />

Rogers Rogers<br />

Explorers<br />

Explorers<br />

Explorers<br />

(3 Days)<br />

(3<br />

(3<br />

Days)<br />

Days)<br />

Rising 9th<br />

Rising Rising 9th 9th<br />

Graders<br />

Graders<br />

Graders<br />

Students who attend<br />

Union Students<br />

Students College who<br />

who receive attend<br />

attend<br />

an Union College receive<br />

Union offer College of $1,000.** receive<br />

an offer of $1,000.**<br />

an offer of $1,000.**<br />

• B Average GPA<br />

• •<br />

• Community B Average Average service GPA<br />

GPA and<br />

•<br />

• extracurricular Community service and<br />

Community service activities and<br />

• Essay extracurricular activities<br />

extracurricular activities<br />

• • Essay<br />

• Letters Essay of Recommendation<br />

• Letters of Recommendation<br />

• Letters of Recommendation<br />

Feb. 7, 2020<br />

Feb. 7, 2020<br />

Feb. 7, 2020<br />

Entrepreneurial<br />

Entrepreneurial<br />

Entrepreneurial<br />

Leadership<br />

Leadership<br />

Leadership<br />

Institute (ELI)<br />

Institute (ELI)<br />

Institute (5 Days) (ELI)<br />

(5 Days)<br />

(5 Days)<br />

9th, 10th,<br />

9th, 10th,<br />

9th, and 10th, 11th,<br />

and 11th,<br />

and Grades 11th,<br />

Grades<br />

Grades<br />

Each member of<br />

the Each<br />

Each<br />

winning member<br />

member<br />

team of<br />

of<br />

is<br />

offered the winning<br />

the winning<br />

a $16,000 team is<br />

team is<br />

Provost offered Scholarship<br />

a $16,000<br />

offered Provost a Scholarship<br />

$16,000<br />

at Eastern Kentucky<br />

Provost at Eastern Scholarship<br />

University ($4,000 Kentucky per<br />

at University Eastern Kentucky<br />

year). ($4,000 per<br />

University year). ($4,000 per<br />

year).<br />

• B Average GPA<br />

• •<br />

•<br />

Entrepreneurship B Average GPA<br />

B Average GPA<br />

and<br />

•<br />

•<br />

extracurricular Entrepreneurship<br />

Entrepreneurship<br />

activities and<br />

extracurricular activities and<br />

• Essay<br />

• extracurricular Essay activities<br />

• Letter of Recommendation<br />

•• Essay Letter of Recommendation<br />

• Letter of Recommendation<br />

March 6, 2020<br />

March 6, 2020<br />

March 6, 2020<br />

NEW<br />

NEW<br />

PROGRAM!<br />

PROGRAM!<br />

The<br />

The<br />

Center<br />

Center<br />

for<br />

for<br />

Rural<br />

Rural<br />

Development<br />

Development<br />

is<br />

is<br />

now<br />

now<br />

offering<br />

offering<br />

a<br />

a<br />

new<br />

new<br />

program<br />

program<br />

for<br />

for<br />

NEW Rogers<br />

Rogers<br />

PROGRAM! Scholars<br />

Scholars<br />

Alumni<br />

Alumni<br />

The Center who<br />

who<br />

wish<br />

wish<br />

for Rural to<br />

to<br />

attend<br />

attend<br />

Development the<br />

the<br />

program<br />

program<br />

is in now<br />

in<br />

a<br />

a<br />

mentoring offering<br />

mentoring role. new<br />

role.<br />

Alumni program<br />

Alumni<br />

can<br />

can<br />

for<br />

Rogers apply<br />

apply<br />

during<br />

during<br />

Scholars their<br />

their<br />

Alumni junior<br />

junior<br />

and who<br />

and<br />

senior wish<br />

senior<br />

to years<br />

years<br />

attend for<br />

for the<br />

the<br />

program Alumni<br />

Alumni<br />

Mentoring<br />

Mentoring mentoring Program.<br />

Program.<br />

role. Applications<br />

Applications<br />

Alumni can<br />

apply are<br />

are<br />

due<br />

due<br />

during by<br />

by<br />

Jan. their<br />

Jan.<br />

24,<br />

24,<br />

junior 2020.<br />

2020.<br />

and See<br />

See<br />

senior back<br />

back<br />

years page<br />

page for<br />

for<br />

the more<br />

more<br />

Alumni details!<br />

details!<br />

Mentoring Program. Applications<br />

are due by Jan. 24, 2020. See back page for more details!<br />

VISIT<br />

VISIT CENTERYOUTHPROGRAMS.COM<br />

CENTERYOUTHPROGRAMS.COM<br />

*All scholarship offers from the partner universities are subject to the university’s GPA, ACT, and other academic requirements. They are subject to<br />

change *All scholarship at any point. offers It’s from important the partner to maintain universities communication are subject with to your the university’s post-secondary GPA, institution ACT, and in other order academic to stay up requirements. to date on the They regulations. are subject to<br />

change at any point. It’s important to maintain communication with your post-secondary institution in order to stay up to date on the regulations.<br />

*All scholarship offers from the partner universities are subject to the university’s GPA, ACT, and other academic requirements. They are subject to<br />

change **Students at any who point. attend It’s Union important College to maintain during the communication Rogers Explorers with camp your post-secondary are offered a $1,000 institution scholarship in order if they to stay attend up to Union date College on the regulations. in the future.<br />

**Students who attend Union College during the Rogers Explorers camp are offered a $1,000 scholarship if they attend Union College in the future.<br />

**Students who attend Union College during the Rogers Explorers camp are offered a $1,000 scholarship if they attend Union College <strong>Technology</strong> in the future. Edition 23


Earn Your<br />

Master of Science<br />

in Information<br />

Security Management

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