SOP Station House Management by Kerala Police
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Contents1 POLICE STATION - A CITIZEN FRIENDLY SERVICE DELIVERY UNIT 11.1 Free accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21.2 Help Desk/ Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21.3 Registration of cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21.4 Human touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21.5 Rendering help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21.6 Petition management service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 FUNCTIONS OF A POLICE STATION 52.1 Rights of the public at a Police station . . . . . . . . . . . . . . . . . . . . . . . . . . . 62.2 The functions of the Police . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62.3 Police is a uniformed public Service delivery organisation . . . . . . . . . . . . . . . . 73 POLICE DUTIES AND RESPONSIBILITIES 93.1 STATION HOUSE OFFICER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93.1.1 Duties of SHO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93.2 SUB INSPECTOR (LAW AND ORDER) . . . . . . . . . . . . . . . . . . . . . . . . . 163.3 SUB INSPECTOR (CRIMES) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203.4 Investigation related duties and jobs of Sub Inspector (Crimes) . . . . . . . . . . . . . 223.5 PUBLIC RELATION OFFICER (PRO) . . . . . . . . . . . . . . . . . . . . . . . . . . 233.6 STATION WRITER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243.7 Duties of CPO/SCPO (G)/ ASI (G)/ SI (G). . . . . . . . . . . . . . . . . . . . . . . . 283.8 GENERAL DIARY DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293.9 RECEPTION/HELP DESK/STATION SENTRY DUTY . . . . . . . . . . . . . . . . 303.10 AID PROSECUTION DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323.11 PROCESS DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333.12 10(a) PROCLAMATION DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343.13 10(b) PASSPORT VERIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343.14 11.BEAT / PATROL DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353.15 11(a) CHECKING OF BAD CHARACTERS . . . . . . . . . . . . . . . . . . . . . . . 363.16 12.NIGHT PATROL DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363.17 13. WOMEN BEAT OFFICER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373.18 14. MISCELLANEOUS DUTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373.18.1 A) MAINTENANCE OF LAW AND ORDER IN CONNECTION WITH PICK-ETING AND PROCESSIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . 373.18.2 B) PROCEDURES TO BE FOLLOWED AFTER THE ARREST OF PROTESTERS 393.18.3 C) FESTIVAL BANDOBUST DUTY . . . . . . . . . . . . . . . . . . . . . . . 403.19 PROCEDURES TO FOLLOWED IN CASE OF PROCESSIONS WITH ELEPHANTS 403.20 PRECAUTIONS TO BE TAKEN DURING FIREWORKS DISPLAYS (CIRCULAR18/2007) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413.21 D) FACTS TO BE KEPT IN MIND IN CASE OF NOISE POLLUTION. . . . . . . . 423.22 E) TRAFFIC CONTROL DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433.23 F. VVIP DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43vii
- Page 1 and 2: 1
- Page 3 and 4: Station House ManagementSOPbyKerala
- Page 5 and 6: Other ResourcesThe Kerala Police Ma
- Page 7: PREFACEKerala Police working undert
- Page 11 and 12: CONTENTSix6.3.6 GENERAL MEMO BOOK .
- Page 13 and 14: CONTENTSxi6.15.8 CURRENT REGISTER .
- Page 15 and 16: CONTENTSxiii10.3.1 Smart Thondy Roo
- Page 17 and 18: 1POLICE STATION - A CITIZENFRIENDLY
- Page 19 and 20: 1.6. PETITION MANAGEMENT SERVICE 3l
- Page 21 and 22: 2FUNCTIONS OF A POLICESTATIONFuncti
- Page 23 and 24: 2.3. POLICE IS A UNIFORMED PUBLIC S
- Page 25 and 26: 3POLICE DUTIES ANDRESPONSIBILITIES3
- Page 27 and 28: 3.1. STATION HOUSE OFFICER 11spect
- Page 29 and 30: 3.1. STATION HOUSE OFFICER 13the qu
- Page 31 and 32: 3.1. STATION HOUSE OFFICER 15victed
- Page 33 and 34: 3.2. SUB INSPECTOR (LAW AND ORDER)
- Page 35 and 36: 3.2. SUB INSPECTOR (LAW AND ORDER)
- Page 37 and 38: 3.3. SUB INSPECTOR (CRIMES) 21ratio
- Page 39 and 40: 3.5. PUBLIC RELATION OFFICER (PRO)
- Page 41 and 42: 3.6. STATION WRITER 257. The Cash B
- Page 43 and 44: 3.6. STATION WRITER 27ficers and th
- Page 45 and 46: 3.8. GENERAL DIARY DUTY 29cers/Seni
- Page 47 and 48: 3.9. RECEPTION/HELP DESK/STATION SE
- Page 49 and 50: 3.11. PROCESS DUTY 33of the Hon’b
- Page 51 and 52: 3.14. 11.BEAT / PATROL DUTY 35the f
- Page 53 and 54: 3.17. 13. WOMEN BEAT OFFICER 37the
- Page 55 and 56: 3.18. 14. MISCELLANEOUS DUTIES 3926
- Page 57 and 58: 3.20. PRECAUTIONS TO BE TAKEN DURIN
Contents
1 POLICE STATION - A CITIZEN FRIENDLY SERVICE DELIVERY UNIT 1
1.1 Free accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 Help Desk/ Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 Registration of cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.4 Human touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.5 Rendering help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.6 Petition management service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 FUNCTIONS OF A POLICE STATION 5
2.1 Rights of the public at a Police station . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.2 The functions of the Police . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.3 Police is a uniformed public Service delivery organisation . . . . . . . . . . . . . . . . 7
3 POLICE DUTIES AND RESPONSIBILITIES 9
3.1 STATION HOUSE OFFICER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.1.1 Duties of SHO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.2 SUB INSPECTOR (LAW AND ORDER) . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.3 SUB INSPECTOR (CRIMES) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.4 Investigation related duties and jobs of Sub Inspector (Crimes) . . . . . . . . . . . . . 22
3.5 PUBLIC RELATION OFFICER (PRO) . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.6 STATION WRITER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.7 Duties of CPO/SCPO (G)/ ASI (G)/ SI (G). . . . . . . . . . . . . . . . . . . . . . . . 28
3.8 GENERAL DIARY DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.9 RECEPTION/HELP DESK/STATION SENTRY DUTY . . . . . . . . . . . . . . . . 30
3.10 AID PROSECUTION DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.11 PROCESS DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.12 10(a) PROCLAMATION DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.13 10(b) PASSPORT VERIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.14 11.BEAT / PATROL DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3.15 11(a) CHECKING OF BAD CHARACTERS . . . . . . . . . . . . . . . . . . . . . . . 36
3.16 12.NIGHT PATROL DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.17 13. WOMEN BEAT OFFICER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.18 14. MISCELLANEOUS DUTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.18.1 A) MAINTENANCE OF LAW AND ORDER IN CONNECTION WITH PICK-
ETING AND PROCESSIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.18.2 B) PROCEDURES TO BE FOLLOWED AFTER THE ARREST OF PROTESTERS 39
3.18.3 C) FESTIVAL BANDOBUST DUTY . . . . . . . . . . . . . . . . . . . . . . . 40
3.19 PROCEDURES TO FOLLOWED IN CASE OF PROCESSIONS WITH ELEPHANTS 40
3.20 PRECAUTIONS TO BE TAKEN DURING FIREWORKS DISPLAYS (CIRCULAR
18/2007) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.21 D) FACTS TO BE KEPT IN MIND IN CASE OF NOISE POLLUTION. . . . . . . . 42
3.22 E) TRAFFIC CONTROL DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.23 F. VVIP DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
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