SOP Station House Management by Kerala Police

3.8. GENERAL DIARY DUTY 29
cers/Senior Civil Police Officers
(Grade)/ ASI (Grade)/
SI (Grade) available must
quickly reach the scene in order
to extinguish it and save
the human life and property.
5) They must avoid obscene
language while dealing
with general public/ senior
citizens/children/women.
6) They must behave respectfully
with all the general
public general public/ senior
citizens/children/women.
7) The Civil Police Officers/Senior
Civil Police Officers
(Grade)/ ASI (Grade)/
SI(Grade) must have a thorough
knowledge of their duties
and they must be able
to take up the task allotted
to them promptly. They
must be courteous and considerate
to the public, and they
must realize that the Police
force exists for the service of
the general public/senior citizen/children/women
and they
should be addressed in polite
words.
3.8 GENERAL
DIARY
DUTY
1. Every Police Station
shall maintain a General
Diary in a particular
format as specified
by the Government
from time to time
and shall timely enter
the abstracts regarding
all the petitions,
First Information Reports,
Final Reports;
the name and details of
the complainants, accused/respondents,
arrested
persons; the offences
charged against
accused , the materials
including weapons
seized etc.
2. The General Diary shall
be opened by the Station
House Officer. The
details as mentioned in
Sec.12 of The KP Act;
Rule: 390 PSO; Circular
No. 37/1975 and Circular
No. 3/1986 shall
be entered in the General
Diary. Under no
circumstances, the General
Diary shall be taken
out of the Police Station
building without the order
of Superior Officers
[ Rule: 390(4)PSO].
3. The General Diary Duty
Officer shall perform the
function of the Officer
in Charge of Police Station
in the absence of
the Station House Officer
(2(o)CrPC).
4. The General Diary officer
shall attend the
phone calls in the absence
of SHO and shall
inform the important
matters to SHO. He
shall also initiate immediate
necessary actions
on urgent matters.
5. The General Diary duty
officer shall register
cases upon receipt of
complaints regarding
cognizable offences, in
the absence of Station
House Officers after intimating
him and shall
inform the said matter
to concerned Superior
Officers.
6. The General Diary duty
officer shall receive the
petitions; issue receipts
and shall initiate necessary
actions in this regard
in the absence of
SHO and PRO.
7. Whenever Women/Children
visit the Police Station,
the General Diary duty
officer shall render the
assistance of Women
Police Officials, if required.
8. The General Diary
duty officer shall ensure
proper performance by
the official on Sentry
Duty.
9. The General Diary duty
officer shall perform his
duties as Guard Commander.
He shall also
ensure proper performance
of duty by turn
duty Police Officials and
in case of any lapses; it
shall be intimated to the
SHO.
10. The General Diary duty
officer shall maintain
front office and its
premises clean.
11. The General Diary duty
officer shall inspect the
Lock-Up and ensure
safety and security of
the accused in Lock-
Up immediately after
taken over the charge as
GD duty officer. He
shall also ensure the
absence of any dangerous/unnecessary
objects
in Lock-Up. The accused
in Lock-Up shall
be permitted to dress
decently.
12. The General Diary duty
officer shall ensure the
safety, welfare, food and
drinking water to the
accused in custody.
13. The details of the arrest
of the accused in bailable
offences and enlarging
them on bail shall be