SOP Station House Management by Kerala Police

6 2. FUNCTIONS OF A POLICE STATION
Police station.
2. Providing adequate relief,
advice and guidance
to the people visiting
Police Station.
3. Registration of cognizable
offences on the reports
received.
4. Taking appropriate action
on the reports
pertaining to noncognizable
offences.
5. Prevention of crimes
by adequate and efficient
use of crime prevention
measures likes
beats, patrolling, ambush,
raids, searches
and preventive arrests.
6. Speedy, impartial, competent
investigation,
detection of cases by
quick visit on the spot
of crime, collection of
evidence, recording of
statements, arrest of accused
persons and by
putting the cases before
the concerned Court.
7. Serving the processes
actively and quickly.
8. Proper and flawless
maintenance of the various
records at the Police
Station.
9. Handling of various law
and order situations,
demonstrations, agitations,
processions and
strikes etc.
10. Maintenance of peace,
and tranquility in the
area.
11. Ensuring safety and security
in the jurisdiction.
12. Attending to various
regulatory duties and
social gatherings.
13. Executing various ceremonial,
VIP and protocol
duties.
14. Intelligence collection
15. Protection of human
rights and the interests
of the weaker sections of
the community.
16. Ensuring friendly, cordial
and harmonious relations
with the various
segments of the societies
and building positive
image of the Police.
17. Playing a positive and
effective role during any
disaster and natural
calamity.
18. Other miscellaneous
and contingency duties
required by the exigencies
of administrative,
policing and other demands
of the circumstances.
2.1 Rights of the
public at a Police
station
1. Subject to reasonable
practicality all persons
shall have the right to
receive lawful services
from a Police Station
and for peaceful entry
and reception at any
time at any Police Station.
2. Any member of the
public shall, subject to
reasonable restrictions,
have the right to meet
the officer in charge of
any Police Station and
to give information on
matters and this right
shall not be denied without
sufficient reasons.
3. Every Police Station
shall have the facility for
women to submit complaints
with privacy in
the presence of women
Police.
4. Any member of the public
shall have the right
to receive a receipt acknowledging
the complaint
given by him and
to know the stage of the
Police action or investigation
in respect of the
complaint.
5. The substance of any
complaint made orally
or in writing by any
member of the public in
a Police Station shall be
entered in a chronologically
and contemporaneously
maintained permanent
register kept at
the Police Station.
6. Any citizen shall have
the right to know
whether any particular
person is in custody at
the Police Station.
2.2 The functions
of the Police
The Police Officers shall perform
the following functions,
namely:-
1. To enforce the law impartially;
2. To protect the life, liberty,
property, human
rights and dignity of all
persons in accordance
with the law;